2,042 results on '"Sales Presentations"'
Search Results
2. Elite Sales Strategies.
- Author
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Iannarino, Anthony
- Subjects
SELLING ,SALES presentations ,RELATIONSHIP marketing - Abstract
Legacy sales approaches based on leveraging information disparity and discovering a customer's pain points are obsolete. Instead, modern sellers should be consultative. They must use their superior industry knowledge to advise clients and guide them through decisions that distance them from rivals and produce better results. In Elite Sales Strategies, Anthony Iannarino offers a blueprint for becoming a modern, consultative seller. Strategies are aimed at business-to-business sales professionals looking to accelerate their results as well as executives and managers who want to update and strengthen their selling skills.
- Published
- 2023
3. Presentation Ready: Improve Your Sales Presentation Outcomes and Avoid the Twelve Most Common Mistakes
- Author
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Terri L. Sjodin and Terri L. Sjodin
- Subjects
- Sales presentations, Business presentations
- Abstract
When it comes down to a pivotal business or sales presentation, if it doesn't move you forward, you have got to figure out why, and change it How do you sell, persuade, or move people to action? A vital element in creating influence in today's market is the ability to build and deliver a thought-provoking presentation. From elevator speeches to formal sales presentations, you can craft a more compelling message. Most people want to improve their presentations but don't know where to start—and that can be costly. That is where this book can help. Terri Sjodin has done the heavy lifting and eliminated the guesswork by providing specific solutions to guide you through the process of crafting an improved presentation to use at your very next meeting (in-person, virtually or in a hybrid environment). She shares the results of her multi-year research project—which identified twelve common sales presentation mistakes that may cost an individual the win, the deal, or the opportunity—and shows how to avoid them. Why focus on mistakes? Because you can't improve what you don't recognize as a problem. Presentation Ready is divided into three sections: building your case, leveraging creativity, and honing your delivery. Each chapter explores a specific presentation mistake—why it happens, why it's damaging, and includes practical tips on how to correct it. You may laugh or cringe at some of these confessions, stories, and observations, but they are all true. The solutions will ultimately help you course-correct to save yourself time, increase your earning potential, reduce stress, and gain greater confidence for future presentations. You will learn vicariously through the experiences of others, and use that edge to transform your presentations almost overnight.
- Published
- 2024
4. Building a Game Pitch : How to Bottle Lightning
- Author
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Arran Topalian and Arran Topalian
- Subjects
- Video games--Design, Video games--Vocational guidance, Sales presentations, Proposal writing in business, Software documentation
- Abstract
Based on the PocketGamer MasterClass Building a Pitch: From Concept to Document (2021), a decade's worth of industry experience and numerous industry-level pitches for a variety of organisations, including Mediatonic, Epic Games and GDC, this book will equip you with methodologies, best practices and insights around video game pitch design. It will guide you through a step-by-step process from initial conceptualisation and idea validation to communicating your pitches on paper clearly and effectively –as well as illustrating why such a process can be highly valuable.In a day and age where video game development is more competitive than ever, the value and importance of'lightning in a bottle'pitches has never been higher: foundational visions capable of delivering video games that stand apart from the crowd as industry-renowned titles, generating immense critical or commercial success which (after the awe has abated) usually triggers the same internal question –'why didn't I think of that!?'As such, this book will cover: How video game pitches can determine the success potential of a video game How to conceptualise unique and compelling ideas for a video game How to validate your ideas to better determine whether they are capable of becoming'lightning in a bottle'experiences –or even worth prototyping How to structure, format and write a video game pitch in a manner that not only helps you better expand upon and understand your own pitch but also makes it easier for others to understand and buy into This book will be of great interest to both seasoned and early-career game designers, students studying game design courses and start-up founders seeking investment.
- Published
- 2023
5. Research on Rhetorical Devices in German: The Use of Rhetorical Questions in Sales Presentations.
- Author
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Neitsch, Jana and Niebuhr, Oliver
- Subjects
GERMAN language ,SALES presentations ,PROSODIC analysis (Linguistics) - Abstract
Previous literature recommends using stylistic (or rhetorical) devices in presentations such as rhetorical questions (RQs: Does anyone want bad teeth?) to make them more professional, to appear more charismatic, and to convince an audience. However, in oral presentations, it is not only the what that matters in using stylistic devices like RQs, but also the how, i.e., the RQs' prosodic realization. To date, however, virtually no handbook on the way of giving a good presentation scrutinizes this prosodic how. Therefore, our investigation focuses on the prosodic realization of German RQs in sales pitches. Specifically, we carry out a perception experiment in which 72 listeners rated both the sales pitch and its speaker based on presentations that contained questions that were lexically biased towards a rhetorical interpretation. They were realized with either the prosody of RQs or information-seeking questions (ISQs: What time is it?). An additional baseline condition was constituted by regular declarative statements with the corresponding prosody. More precisely, we investigate whether particular identified prosodic realizations—previously found for German RQs and ISQs—meet the listeners' expectation in the context of a presentation situation. We found that listeners prefer lexically marked RQs that are produced with a prosody that is characteristic of German ISQs. We therefore suggest that handbooks should provide their readers not only with clear definitions of RQs as a stylistic device in presentations (i.e., the what), but also with the respective prosodic realization (i.e., the how) to make them a properly implemented stylistic device. [ABSTRACT FROM AUTHOR]
- Published
- 2022
- Full Text
- View/download PDF
6. Pitch Like Hollywood: What You Can Learn From the High-Stakes Film Industry
- Author
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Peter Desberg, Jeffrey Davis, Peter Desberg, and Jeffrey Davis
- Subjects
- Selling, Business presentations, Sales presentations, Motion picture industry--United States--Case studies, Business communication, Persuasion (Psychology)
- Abstract
Inside tips on how to craft pitches that seal the deal—no matter what industry you work in—and banish presentation anxiety forever From impromptu elevator pitches to full-board presentations, sales and marketing professionals face an “audience” daily―often with make-or-break consequences. As the person delivering the performance, you need to know you have a great script and are able to maintain composure throughout. To help you perfect both pitch and performance, there are no better coaches than clinical psychologist Peter Desberg and writer/producer Jeffrey Davis. With experience and insights from both the film industry and the corporate world, they understand the pitch process. In Pitch Like Hollywood, they show you how to up your game substantially—no matter what business you're in—by incorporating elements of a classic Hollywood pitch: driving emotion, piquing curiosity, and ultimately winning over decision makers with powerful persuasion and performance. They take you on an insider's tour of the entire process, from defining the fundamentals to designing effective presentation strategies to overcoming stage fright. With chapters that include Persuasion Boot Camp, The Pitch Panic Cycle, and Creating the Pitch II (The Sequel), Pitch Like Hollywood provides a front-row seat in a master class on giving great performances for any audience, every time—at board meetings, sales calls, and whenever else you want to make a case to get the results you want.
- Published
- 2022
7. Personal Selling 5e
- Author
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Cant, M, Drotsky, A, Cant, M, and Drotsky, A
- Subjects
- Sales presentations, Selling
- Abstract
In this fifth edition of Personal Selling, the authors outline the key steps in the selling process that lead to a successful sale, from prospecting for a sale to the follow-up once the sale has been completed. In addition, it explains the role and place of personal selling, the impact it has on the economy, and how it ties in with and supports marketing. The importance of communication in the act of selling, as well as different approaches and sales presentation methods, are explained and clarified, and a comprehensive discussion on how salespeople should manage themselves and their time is included.
- Published
- 2022
8. Expert Secrets : The Underground Playbook for Converting Your Online Visitors Into Lifelong Customers
- Author
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Russell Brunson and Russell Brunson
- Subjects
- Electronic commerce, Sales presentations, Internet marketing, Customer relations
- Abstract
Master the art of what to say in your funnels to convert your online visitors into lifelong customers in this updated edition from the $100M entrepreneur and co-founder of the software company ClickFunnels.Your business is a calling. You've been called to serve a group of people with the products, services, and offers that you've created. The impact that the right message can have on someone at the right time in their life is immeasurable. Your message could help to save marriages, repair families, change someone's health, grow a company, or more.... But only if you know how to get it into the hands of the people whose lives you have been called to change.By positioning yourself as an expert and telling your story in a way that gets people to move, you will be able to guide people through your value ladder, offer solutions to their problems, and give them the results they are looking for. This is how you change the lives of your customers, and this is how you grow your company.In this updated edition of Expert Secrets, Russell Brunson, CEO and co-founder of the multimillion-dollar software company ClickFunnels, gives you the step-by-step strategies you need to turn your expertise into a carefully crafted sales message that will attract your dream customers.Don't hide inside your business. Implement these story selling techniques now so you can find your voice and gain the confidence to become a leader, build a movement of people whose lives you can change, and make this calling a career.
- Published
- 2022
9. A Lesson for B2B Sales (Specially for Young SalesEngineers)- THE UNDERDOGS.
- Subjects
SALES presentations ,OPTIMISM - Abstract
In the 1960s and first half of the 70s, the Pakistan cricket team had some great names. The Pakistan and India contests even eclipsed the England and Aussies Ashes matches! The ascendancy of team India became so pronounced that it was no longer an underdog. [Extracted from the article]
- Published
- 2023
10. Customized Sales Presentations Enhance Client Engagement in Technical Industries
- Subjects
Sales presentations ,General interest ,News, opinion and commentary - Abstract
DALLAS: Fearless Presentations has issued the following news release: In the rapidly evolving technical fields of engineering and construction, the ability to effectively tailor sales presentations to specific client needs [...]
- Published
- 2024
11. Customized Sales Presentations Enhance Client Engagement in Technical Industries
- Subjects
Construction industry -- Customer relations ,Sales presentations ,Business ,News, opinion and commentary - Abstract
Fearless Presentations Champions Tailored Communication Strategies to Boost Proposal Success in Engineering and Construction Sectors. DALLAS, May 13, 2024 /PRNewswire/ -- In the rapidly evolving technical fields of engineering and [...]
- Published
- 2024
12. Summary of Blair Enns' The Win Without Pitching Manifesto
- Author
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IRB Media and IRB Media
- Subjects
- Sales management, Sales presentations, Advertising, Advertising agencies--Management
- Abstract
Get the Summary of Blair Enns'The Win Without Pitching Manifesto in 20 minutes. Please note: This is a summary & not the original book. Original book introduction: A manifesto of business practices for those who sell ideas and advice, The Win Without Pitching Manifesto lays out twelve steps—in the form of proclamations—that owners of creative businesses can take to distance themselves from their competition, regain the high ground in their client relationships and learn to win business without first parting with their thinking or writing lengthy proposals. The twelve proclamations were written to inspire owners of independent creative businesses (e.g.: design firms & advertising agencies) to rethink how their services are bought and sold. Anyone who sells ideas or advice will find relevance in their teachings.
- Published
- 2021
13. Sales Tip: Plan sales presentations around high-margin items
- Subjects
Sales presentations ,Transportation industry - Abstract
Sales Tip: Plan sales presentations around high-margin items One way to look at your margin problem is to look at what you are promoting during your sales presentations. Yes, promoting [...]
- Published
- 2023
14. Summary of Oren Klaff's Pitch Anything
- Author
-
IRB Media and IRB Media
- Subjects
- Persuasion (Psychology), Business communication, Sales presentations, Business presentations
- Abstract
Get the Summary of Oren Klaff's Pitch Anything in 20 minutes. Please note: This is a summary & not the original book. Original book introduction: Thіѕ Summary bооk іnсludеѕ extensive іnfоrmаtіоn аnd аnаlуѕіѕ tо help you undеrѕtаnd thе bооk. It is nоt mеаnt tо rерlасе thе оrіgіnаl bооk but tо ѕеrvе аѕ a complement tо іt. Synopsis: Pіtсh Anything (2011) introduces a unіԛuе, new mеthоd fоr ріtсhіng іdеаѕ. Through рѕусhоlоgу, neuroscience and реrѕоnаl anecdotes, Klаff еxрlаіnѕ thе tactics and techniques nееdеd tо successfully pitch anything to аnуоnе. About Thе Authоr: Orеn Klаff is an іnvеѕtmеnt bаnkеr who hаѕ rаіѕеd оvеr $400 mіllіоn of саріtаl over the past 13 уеаrѕ, аnd соntіnuеѕ to do ѕо аt a rаtе оf twо million dollars a уеаr. He hаѕ ассоmрlіѕhеd thіѕ wіth hіѕ unіԛuе ріtсhіng mеthоd, which hе developed оvеr уеаrѕ оf trіаl аnd error аftеr he tіrеd оf thе uѕuаl wеаk sales tесhnіԛuеѕ that dіd nоt рrоduсе rеѕultѕ аnd ѕееmеd mоrе lіkе bеggіng.
- Published
- 2020
15. Zen oder die Kunst der Präsentation : Mit einfachen Ideen gestalten und präsentieren
- Author
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Garr Reynolds and Garr Reynolds
- Subjects
- Sales presentations, Business presentations
- Abstract
Erreichen Sie Ihr Publikum mit neuer Einfachheit Das weltweit meistverkaufte Buch zur Präsentation in dritter, überarbeiteter Auflage Neue Beispiele mit den aktuellen Versionen von PowerPoint und Keynote Mehr Wirkung erzielen durch die Vereinigung von Designprinzipien mit Grundsätzen des Zen Jeder musste schon einmal schreckliche Präsentationen durchstehen: langweilig, verwirrend, dicht, voller unnötiger Unordnung und Effekte. Es gibt einen radikal besseren Weg, um das Publikum zu erreichen und zu motivieren - und das beginnt mit Einfachheit und Geschichtenerzählen. In der 3. Ausgabe von'ZEN oder die Kunst der Präsentation'zeigt der Bestseller-Autor und beliebte Redner Garr Reynolds, wie dies mit modernen Versionen von PowerPoint, Keynote oder anderen Präsentationstools gemacht wird. Der Leser lernt, Folien zu erstellen, die die Aufmerksamkeit des Publikums genau dorthin lenken, wo er es will, und wie man Menschen inspiriert, anstatt sie in Fakten und Daten zu ersticken. Garr zeigt neue Beispiele, von denen Sie sich inspirieren lassen können, und schlägt Techniken vor, mit denen Sie das Rauschen und die Ablenkungen des modernen Lebens durchdringen und Ihr Publikum auf einprägsame Weise ansprechen. Farbige Lektionen und frische Sichtweisen kombinieren bewährte Designprinzipien mit den Grundsätzen des Zen. Das Buch begleitet seine Leser auf dem Weg zu besseren Darbietungen: Präsentationen, deren Inhalte von ihren Zuhörern nicht nur wertgeschätzt, sondern mit Gewinn umgesetzt werden.
- Published
- 2020
16. Rock the Tech Stage : How the Best Speakers in Tech Present Ideas and Pitch Products
- Author
-
Oscar Santolalla and Oscar Santolalla
- Subjects
- Branding (Marketing), Public relations, High technology--Marketing, New products--Marketing, High technology industries--Marketing, Product demonstrations, Sales presentations
- Abstract
This book unveils ten secrets on how to masterfully speak in the technology arena. It is primarily based on stories from entrepreneurs, executives and engineers from technology companies that have shaped history: Steve Jobs, Tim Cook, Elon Musk, Jim Grubb (Cisco), Mikko Hyppönen (F-secure), Jane Chen (Embrace Innovations) and many more. Most of them have appeared on the stages of large conferences and events presenting their products and inventions. Today the technology arena is more dynamic and innovating than ever: mobile applications, cloud services, artificial intelligence, clean technologies, blockchain, etc.There are increasingly more spaces to share knowledge and promote products.Both aspects make speaking about technology harder than ever: how should you speak about your product or company in a way that your audience not only gets what you say but gets inspired enough to become followers?The ten practices presented in this book are: story, demo, metaphor, data visualization, passion, props, presentation hacks, interaction, staging, and memory. All core aspects that a technical person needs to rock the stage at conferences. What You Will LearnA wide range of skills which will help you make a solid and persuasive presentation or talkHow to craft compelling storiesHow to write better (blogs and copy) about technical products and eventsWho This Book is ForDevOps, developer evangelists, testers, architects, product managers, sales engineers,solution architects, CTOs, CEOs, startup founders, marketers
- Published
- 2020
17. The Virtual Sales Handbook.
- Author
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Kvedare, Mante and Milner Nymand, Christian
- Subjects
SELLING ,VIRTUAL communications ,CUSTOMER relations ,SALES presentations - Abstract
In The Virtual Sales Handbook, Mante Kvedare and Christian Milner Nymand break down the barriers to virtual customer interaction and explore how to achieve a functional virtual sales model. Building interpersonal relationships in the virtual sales world can be challenging, but this handbook will give you tips and tricks for increasing your impact during virtual meetings, presentations, and customer interactions.
- Published
- 2022
18. Supercharged Selling
- Author
-
Warren Greshes and Warren Greshes
- Subjects
- Selling, Sales presentations, Motivation (Psychology), Business
- Abstract
This comprehensive, powerful book for sales managers and sales people is guaranteed to end any sales force motivation problems. Supercharged Selling is the high-octane kick you need to re-energize the pursuit of your dreams. Warren Greshes shoots straight from the lip and straight at the heart of the matter. No abstract theories here, just plain talk and career-boosting truths.
- Published
- 2018
19. Faire signer ses clients : Le closing
- Author
-
Pascal Py and Pascal Py
- Subjects
- Sales presentations, Customer relations
- Abstract
Obtenir l'accord de son client, c'est là l'épineux problème résolu par ce livre, tiré à près de 45 000 exemplaires! Ce livre, conforme au référentiel de la certification AFNOR de l'Excellence Commerciale, développe l'art du closing qui opère à tout moment de l'entretien pour engager votre client. Au début, pour l'aider à identifier son besoin et à admettre l'idée de le satisfaire. Ensuite, pour lui proposer les bénéfices de la solution proposée. À la fin, pour obtenir aisément la commande. Cette 7e édition vous remet les clefs techniques, méthodologiques et psychologiques des grands vendeurs. De nouveaux aspects du métier sont abordés dans cette nouvelle édition très enrichie, comme la valorisation de son entreprise pour vendre plus et mieux ou encore comment gagner l'indispensable confiance de son interlocuteur.
- Published
- 2018
20. The Impact of Dynamic Presentation Format on Consumer Preferences for Hedonic Products and Services.
- Author
-
Roggeveen, Anne L., Grewal, Dhruv, Townsend, Claudia, and Krishnan, R.
- Subjects
HEDONISTIC consumption ,CONSUMER preferences ,CUSTOMER services ,WILLINGNESS to pay ,INTERNET stores ,SALES presentations ,AUDIOVISUAL equipment - Abstract
Manufacturers and online retailers are readily availing themselves of new technologies to present their merchandise using a variety of formats, including static (still image) and dynamic (video) portrayal. Building on vividness theory, the authors propose and demonstrate that presenting products and services using a dynamic visual format enhances consumer preference for hedonic options and willingness to pay for those options. The dynamic presentation format increases involvement with the product/service experience in a manner presumably similar to that of the actual product experience. The result is an increased preference for and valuation of hedonic options. This holds true for experiential and search products in single and joint evaluations and carries over to subsequent choices. Across all studies, the results demonstrate that a dynamic (relative to static) presentation format enhances choice of the hedonically superior (vs. utilitarian-superior) option by more than 79%. [ABSTRACT FROM AUTHOR]
- Published
- 2015
- Full Text
- View/download PDF
21. Enticing and Engaging Consumers via Online Product Presentations: The Effects of Restricted Interaction Design.
- Author
-
Yi, Cheng, Jiang, Zhenhui (Jack), and Benbasat, Izak
- Subjects
INTERACTIVE marketing ,INTERACTIVE videos ,CUSTOMER relations ,PRODUCT demonstrations ,SALES presentations ,CONSUMER behavior research - Abstract
This work investigates the effects of three different online product presentation formats, namely, a noninteractive video presentation and two virtual product experience (VPE) presentations (full interaction and restricted interaction), on engaging users in online product experience as well as enticing users to try products offline. The experimental results show that restricted interaction, which deprives users of part of the interactive product experience, is more enticing than both the noninteractive and fully interactive design for users with more product-class knowledge. In addition, restricted interaction is generally as good as full interaction in engaging users. Both engagement and enticement positively affect users’ purchase intentions. This study contributes to the information systems literature by extending the theory in curiosity formation to the interaction design context and advocating designs for enticement. It contributes to design practice by revealing that less interactive and less costly presentations can be more effective in attracting consumers toward the products. [ABSTRACT FROM PUBLISHER]
- Published
- 2015
- Full Text
- View/download PDF
22. No B.S. Guide to Powerful Presentations : The Ultimate No Holds Barred Plan to Sell Anything with Webinars, Online Media, Speeches, and Seminars
- Author
-
Dan S. Kennedy, Dustin Mathews, Dan S. Kennedy, and Dustin Mathews
- Subjects
- Sales presentations, Business presentations
- Abstract
Can One Great Presentation Make You Rich? The answer is YES. Packed with battle-tested strategies and formulas to craft audience-retaining powerful presentations, this No B.S. guide is designed to turn any ordinary business into an extraordinary sell. Millionaire maker Dan S. Kennedy and public speaking expert Dustin Mathews teach you their blueprint for creating life-changing presentations and prove that your success is not just determined by what you're presenting—but also why you're presenting, how you're presenting it, and who you're presenting to. Kennedy and Mathews cover: The 12-Step Speaker's Formula A Blueprint for Creating Irresistible Offers The 4 Secrets of Mass Persuasion The 7-Minute Rule of Audience Engagement How to Automate Your Webinars and Your Profits How to Double Your Sales with a Multimedia Follow-up System Discover the battle-tested, carefully-crafted, revenue-generating tools to creating, delivering, and marketing presentations that can change everything.
- Published
- 2017
23. SALES MANAGEMENT STUDENTS COACHING SALES STUDENTS: AN EXPERIENTIAL LEARNING PROJECT USED TO TEACH COACHING SKILLS AND IMPROVE SALES PRESENTATIONS.
- Author
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Chapman, Joseph D., Schetzsle, Stacey, and Zeiss, Jessica G
- Subjects
- *
SALES presentations , *SALES management , *EXPERIENTIAL learning , *STUDENTS , *STUDENT engagement - Abstract
With an increased demand for educators to improve student engagement and knowledge retentions, this paper proposes an experiential learning project for students to receive and conduct one-on-one performance coaching. The sales coaching experiential project helps professional selling students improve their sales presentations and increase their final presentation grade. This project also gives hands-on coaching training to sales management course students and allows them to receive coaching advice from industry executives. [ABSTRACT FROM AUTHOR]
- Published
- 2021
- Full Text
- View/download PDF
24. Das perfekte Verkaufsgespräch
- Author
-
Lothar Haase and Lothar Haase
- Subjects
- Sales presentations
- Abstract
Wie können Sie Ihre Kunden noch besser davon überzeugen, bei Ihnen zu kaufen? Lothar Haase, Cheftrainer des Management Institut Ruhleder, ist einer der bekanntesten Verkaufstrainer Deutschlands. Sie bekommen von ihm professionelle Hinweise, die Sie schnell umsetzen können. Perfektes Verkaufen ist in erster Linie ein Handwerk. Mit diesem Buch erhalten Sie einen Werkzeugkasten, um Ihren Umsatz zu steigern und den Gewinn zu optimieren. Die Schwerpunkte: - Gesprächsvorbereitung - Professionelles Auftreten - Produktpräsentation - Preisargumentation - Abschlusstechniken
- Published
- 2016
25. The Elegant Pitch : Create a Compelling Recommendation, Build Broad Support, and Get It Approved
- Author
-
Mike Figliuolo and Mike Figliuolo
- Subjects
- Business communication, Persuasion (Psychology), Sales presentations, Business presentations, Interpersonal communication, Conversation analysis, Business
- Abstract
“The cure for death by PowerPoint and analysis paralysis... build support for your idea before you do a single calculation in a spreadsheet.” —Eric Grossat, Vice President, Global Marketing HCV, AbbVie“We're sorry but your recommendation wasn't approved.”We've all heard those words; it's a sentence that swallows your hopes and crushes your confidence.Getting ideas or projects approved and securing the resources needed to implement them is one of the greatest challenges business leaders face. With multiple stakeholders, constrained budgets, and competing agendas, it's difficult to cut through the clutter and garner the required support.The Elegant Pitch provides a simple, proven process to go from idea to approval more quickly and effectively than ever before. This is the same method used by elite strategy consulting firms such as McKinsey & Co. and Bain Consulting. But you don't have to be a high-priced consultant to master a process that promises:Clearer and more compelling recommendations and ideasShorter and crisper communicationsGreater efficiencyShorter and fewer meetingsMore efficient decision-making processesA higher likelihood of getting your recommendations approvedDo less work, hold fewer and shorter meetings, and get ideas approved on the first pass? Sign me up!By using the methods in The Elegant Pitch, you can get to “yes” more quickly and drive the results that set you apart from the crowd.“If you need to frame up situations, challenges, and decision paths or you're looking for support, budget, and headcount for your ideas, you'll want to read this book twice.” —Suzie Reider, Managing Director, Brand Solutions, YouTube/Google
- Published
- 2016
26. Visual Selling : Das Arbeitsbuch für Live-Visualisierungen im Kundengespräch
- Author
-
Miriam Hamel, Marko Hamel, Miriam Hamel, and Marko Hamel
- Subjects
- Sales presentations, Selling--Psychological aspects, Visual communication--Technique
- Abstract
Setzen Sie Zeichen im Vertrieb und visualisieren Sie komplexe Lösungen und Zusammenhänge live im Kundengespräch Mit einem Vorwort von Dan Roam! Dieses Arbeitsbuch befähigt Sie, durch Live-Visualisierungen im Kundengespräch den Nutzen komplexer Produkte und Dienstleistungen sichtbar zu machen, schneller zu überzeugen und so den Vertriebszyklus erheblich zu kürzen. - Erarbeiten Sie das tatsächliche Kundenproblem anhand zahlreicher Übungsaufgaben und Beispiele. - Stellen Sie Ihre Lösung mit wenigen Strichen in einer visuellen Geschichte dar. - Erleben Sie, wie Digitalisierung Ihnen hilft, die operativen Kosten zu senken und Zeit einzusparen. Lernen Sie, wie Sie mithilfe von Live-Visualisierungen im Kundengespräch vor Ort oder digital den Nutzen komplexer Produkte und Dienstleistungen sichtbar machen, den Kunden schneller überzeugen und so den Vertriebszyklus um bis zu 30% kürzen können. Was ist anders? Im Buch geht es - im Gegensatz zu vielen anderen Visualisierungsbüchern auf dem Markt - nicht um das Zeichnen oder das Denken mit dem Stift, sondern um das Erschaffen von Bildern und daraus resultierenden Geschichten, die Kunden vom Nutzen eines Produktes überzeugen und emotional zum Abschluss bewegen. Es ist ein Buch über Geschwindigkeit im Vertrieb, welches die Kommunikation zwischen Kunde und Verkäufer auf eine neue Basis stellt. Es zeigt, wie ein Dialog zwischen zwei Parteien auf Augenhöhe und Dank des Einsatzes von Internettechnologien sogar im virtuellen Raum funktioniert. Zudem hilft es dabei, den Vertrieb komplexer Lösungen neu zu denken. Und nun - lassen Sie uns gemeinsam Nutzen visualisieren, neue Wege denken und Erfolge realisieren. Mit zusätzlicher Webplattform für den Leser mit weiteren Informationen und Materialien.
- Published
- 2016
27. Verkaufe dein Produkt, nicht deine Seele : Kunden auf Augenhöhe begegnen und Abschlussquoten erhöhen
- Author
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Gaby S. Graupner and Gaby S. Graupner
- Subjects
- Sales presentations, Selling--Study and teaching
- Abstract
Konsensitives Verkaufen ist eine direkt umsetzbare Methode, um mit weniger Druck bessere Resultate zu erzielen. Denn der Kunde verpflichtet sich bereits im Vorfeld zum Kauf, natürlich vorausgesetzt, dass das Angebot seinen Anforderungen entspricht. Der Schlüssel: klare Vereinbarungen und Verhandlungsergebnisse akzeptieren und dadurch stets Authentizität wahren. So gelingt die Kundengewinnung ohne Kampf!„Endlich eine Verkaufsmethode, bei der Käufer und Verkäufer gleichermaßen profitieren. Gaby S. Graupner bringt Fairness und Ehrlichkeit mit Umsatz und Verkaufserfolg zusammen. Das ist Verkaufen für das 21. Jahrhundert.“ Prof. Dr. Lothar Seiwert, Keynote-Speaker und Bestsellerautor
- Published
- 2015
28. Kunden gewinnen mit Meta-Selling : So steigern Sie Ihre Abschlussquote radikal
- Author
-
Thomas W. Lörsch and Thomas W. Lörsch
- Subjects
- Advertising-to-sales ratio, Selling, Sales presentations
- Abstract
Wie Sie als Verkäufer mehr Abschlüsse in kürzerer Zeit erzielen und dadurch im Job sowie privat eine höhere Lebensqualität erreichen, erklärt Ihnen dieses Buch. Denn auch Sales-Erfolg ist lernbar. Die entscheidenden Schlüsselfaktoren: Selbstmotivation, Struktur, klare Ziele und Effektivität. Nur wer hier sein wahres Potenzial findet und voll ausschöpft, kann punktgenau kommunizieren und seine verkäuferischen Fähigkeiten auf ein neues Level heben. Der Autor stellt sieben Meta-Programme der menschlichen Kommunikation vor, mit denen Sie Ihre Argumente im Verkauf so wählen können, dass sie genauer und treffsicherer ankommen als jemals zuvor. An praktischen Beispielen für verschiedene Produkte zeigt er auf, wie Sie diese Programme maßgeschneidert im Verkaufsgespräch nutzen können – und so das Vertrauen von Kunden gewinnen und sie effektiv zur Kaufentscheidung führen. Mit vielen konkreten Tipps für die praktische Umsetzung – freuen Sie sich auf zahlreiche Aha-Erlebnisse für Ihren beruflichen Alltag!
- Published
- 2015
29. Sales Presentations For Dummies
- Author
-
Julie M. Hansen and Julie M. Hansen
- Subjects
- Sales presentations
- Abstract
Are your sales presentations stuck in the 20th century? Sales Presentations For Dummies rises to the challenge of guiding you through the process of engaging and persuading busy buyers in a world that's constantly bombarding them with sales pitches. Motivating today's buyers to pull the trigger on a new deal requires a certain set of skills, and this straightforward text guides you through what you need to know to create and deliver compelling presentations. Pulled from examples and experiences of thousands of actual sales presentations, the information in this innovative resource offers the tools and tips you need to keep your leads engaged from hook to call to action. Today's business landscape is competitive. When your sales presentation is being compared to countless others, it's important to stand out for all the right reasons. Instead of using dated sales approaches,, update your understanding of the art of selling—and create compelling, engaging presentations that hook audience members from the beginning. Leverage a proven, blockbuster formula that engages audiences in any industry Use the power of storytelling to connect with prospective clients and soften their resistance to your sales pitch Understand and apply customer insights to ensure that your solution is top-of-mind in purchasing decisions Update your professional skill set to encompass today's most motivating sales tactics Sales Presentations For Dummies brings your sales style into the 21st century and connects you with the skills you need to excel in today's complicated business landscape.
- Published
- 2015
30. The Interactive Effects of Sales Presentation, Suspicion, and Positive Mood on Salesperson Evaluations and Purchase Intentions.
- Author
-
DeCarlo, Thomas E. and Barone, Michael J.
- Subjects
SELLING & psychology ,CONSUMER psychology ,SALES presentations ,SUSPICION ,MOOD (Psychology) ,RATING of sales personnel - Abstract
Although investigations into the independent effects of sales presentation, suspicion, and mood on persuasion are plentiful, research examining how positive mood can impact the interplay between consumer suspicion and sales presentation strength is nonexistent. To address this void in the literature, we develop a theoretical model that considers how presentation strength, suspicion, and consumer mood may combine to influence evaluations of salesperson skill as well as intentions to purchase the recommended offering. Two studies provide converging evidence supporting the potential for positive mood to eliminate the interaction between suspicion and presentation strength reported in previous research (DeCarlo 2005). Theoretical and practical implications of these findings are also discussed. [ABSTRACT FROM AUTHOR]
- Published
- 2013
- Full Text
- View/download PDF
31. Good Enough Isn't Good Enough.
- Author
-
Brown, Bill
- Subjects
SALES presentations ,BUSINESS presentations ,SPEECH therapy ,SPEECH disorders ,TEAMS in the workplace - Published
- 2024
32. Using an Artificial Real-Time Response Audience in Online Sales Education to Improve Self-Efficacy in Sales Presentations: An Online Classroom Innovation.
- Author
-
Flink, Nicole A. and Cooper-Larsen, Desiree
- Subjects
AUDIENCE response ,SALES presentations ,INTERNET sales ,VIRTUAL classrooms ,ONLINE education - Abstract
Sales education research recently has turned its attention to using artificial intelligence (AI) technology, but much remains in our understanding of its use in the online and virtual sales education environment. AI can be useful for helping online students improve their sales presentations and vocal delivery skills. Examined through the lens of control value theory, this study is a pilot investigation into AI's effectiveness. Based on a paired samples t-test, our results indicate that student use of AI technology is effective in improving self-efficacy for sales presentations while also significantly improving vocal delivery skills, including pitch, pace, volume, and pausing. Theoretical and practical implications to teaching vocal presentation skills in sales education are discussed. [ABSTRACT FROM AUTHOR]
- Published
- 2020
33. WHO WANTS TO GO FIRST? ORDER EFFECTS WITHIN A SERIES OF COMPETITIVE SALES PRESENTATIONS.
- Author
-
Wagner, Judy A. and Klein, Noreen M.
- Subjects
SALES presentations ,SALES ,SELLING ,CLOSING the sale ,SALES personnel ,BUSINESS presentations ,EDUCATION ,PSYCHOLOGY - Abstract
This research uses organizational buyers to examine whether the order in which a sales presentation occurs within a series of competitive sales calls influences a buyer's choice of the Market Leader and a similarly positioned Me-Too product. The Me-Too product is most successful when presented last--a recency effect. The Market Leader also fares better in the last position, but in addition, it is also chosen more often when it is presented first--a primacy effect. The salesperson for the Me-Too product is able to reduce the Market Leader's primacy advantage by using an agenda selling strategy, in which the seller encourages the buyer to directly compare products and eliminate those that fail to meet minimum criteria. [ABSTRACT FROM AUTHOR]
- Published
- 2007
- Full Text
- View/download PDF
34. The Art of Selling to the Affluent : How to Attract, Service, and Retain Wealthy Customers and Clients for Life
- Author
-
Matt Oechsli and Matt Oechsli
- Subjects
- Affluent consumers, Marketing, Selling, Sales presentations
- Abstract
Attract and retain affluent customers and clients Much has changed since the original The Art of Selling to the Affluent was published. The financial crisis has affected the affluent as well as the less affluent. This book brings you up to date with today's affluent and helps every salesperson understand what adjustments need to be made in order to successfully attract, service, and retain lifelong affluent customers and clients. Completely updated and revised, it is based on The Oechli Institute's latest 2013 comprehensive research. Explains how the financial crisis elevated the level of anxiety and how this has affected major purchase decisions Offers step-by-step guidance on how to navigate the process of overcoming social self-consciousness during the sales process Author Matt Oechsli is one of the leading authorities regarding marketing, selling, servicing, and developing loyalty with affluent clients, and one of the most sought after speakers in the financial services industry The Art of Selling to the Affluent, 2nd Edition offers a detailed landscape of today's affluent. Put yourself ahead of the competition by knowing how the Great Recession has affected purchasing behavior and where the opportunities are moving forward.
- Published
- 2014
35. Brand Familiarity and Invoice Price Effects on Consumer Evaluations: The Moderating Role of Skepticism Toward Advertising.
- Author
-
Hardesty, David M., Carlson, Jay P., and Bearden, William O.
- Subjects
SKEPTICISM ,CONSUMER behavior ,BRAND name products ,ADVERTISING ,CONSUMERS ,STATISTICAL sampling ,STANDARD deviations ,ANALYSIS of variance ,STATISTICAL correlation ,SAMPLE size (Statistics) ,CONSUMER attitudes ,SALES presentations - Abstract
The primary objective of this research is to investigate the ability of skepticism toward advertising to moderate the effects of brand familiarity on evaluations (i.e., offer fairness, acquisition value, and purchase intentions) of advertisements containing external reference prices (i.e., invoice prices). The results suggest that consumers high in skepticism toward advertising are positively influenced by a high invoice price (versus a low invoice price) when brand familiarity is high but not when brand familiarity is low. However, consumers low in skepticism toward advertising are positively influenced by a high invoice price (versus a low invoice price) regardless of whether brand familiarity is high or low. [ABSTRACT FROM AUTHOR]
- Published
- 2002
- Full Text
- View/download PDF
36. An Initial Evaluation of Industrial Buyers' Impressions of Salespersons' Nonverbal Cues.
- Author
-
Leigh, Thomas W. and Summers, John O.
- Subjects
NONVERBAL communication ,SELLING ,PURCHASING agents ,SALES personnel ,SALES presentations ,SYMBOLIC communication - Abstract
Nonverbal cues are potentially important determinants of social impressions in industrial buyer-seller interactions. Yet there is a lack of empirical research concerning the effects of nonverbal cues in industrial selling contexts. This study reports the results of an experiment designed to assess the impact of salespersons' use of five nonverbal cues (eye gaze, speech hesitations, gestures, clothing, and posture) on buyers' social impressions of the salesperson and the sales presentation. Nonverbal cues are found to influence selected dimensions of buyers' perceptions of the salesperson and their evaluations of the video taped sales presentation. [ABSTRACT FROM AUTHOR]
- Published
- 2002
37. How to Give the Ultimate Sales Presentation - The Essential Guide to Selling Your Products, Services and Skills
- Author
-
Peter Kleyn, Josette Lesser, Peter Kleyn, and Josette Lesser
- Subjects
- Sales presentations, Selling, Public speaking
- Abstract
Discover the most effective way of giving a professional presentation and making a sale at the same time. Aimed at anyone selling products, services or skills, this book provides invaluable tips and techniques to improve your performance and achieve greater sales. Whether you are working in a large sales team, are a small business owner or an entrepreneur, discover secrets to: • More effective planning and preparation • Using words that influence • Stronger delivery • Impactful demonstrating and proving • Handling question and answer sessions • Powerful Closing The vast experience of the two authors makes this book unique and practical, including worksheets and examples.
- Published
- 2013
38. Make It All About Them : Winning Sales Presentations
- Author
-
Nadine Keller and Nadine Keller
- Subjects
- Sales presentations, Business presentations
- Abstract
Debunks the myths of the traditional rules of presentations In today's commodity-based marketplace it is harder than ever to differentiate even the most superlative services and products. The sales presentation provides the most powerful opportunity to do so. Make It All About Them reveals the truth behind the traditional rules of presentations and offers sales professionals a new way forward. It explains why focusing on three key points trumps a presentation full of details, why plain English always wins over jargon, why the audience doesn't need to know how important you are but how important they are, and other effective tactics. Provides quick and useful concepts and tools to help salespeople break through the'we have always done it this way'mentality that is so prevalent in corporate America Author Nadine Keller is founding partner of Precision Sales Coaching & Training with more than twenty-five years of experience in sales and sales leadership coaching and consulting This unique approach will allow you to deliver a winning presentation every time by making it all about your audience.
- Published
- 2013
39. Strategic Sales Presentations
- Author
-
Jack Malcolm and Jack Malcolm
- Subjects
- Selling, Success in business, Sales presentations
- Abstract
When your big moment comes, will you be ready? Strategic sales presentations, those given to high level decision makers at the crucial time in the sales process, are the most highly leveraged activities in sales—and those that most sales professionals are least prepared for. Strategic Sales Presentations prepares you for the presentations that could make or break you as an accomplished sales professional. And it will help polish your skills for any presentation that matters. This is a presentation book like no other! In Strategic Sales Presentations you will improve your ability to: • Position yourself strategically for success • Craft presentations that speak the language of senior decision makers • Deliver engagingly, confidently and professionally. You will see the concepts in action as Jack Malcolm expertly weaves an example of a strategic sales presentation throughout the book. Implement the ideas from this book and you will be able to create a clear, concise, compelling presentation that you will be able to confidently present to executives. This book will take your presentations to a new level!
- Published
- 2012
40. Brilliant Pitch : What To Know, Do And Say To Make The Perfect Pitch
- Author
-
Shaun Varga and Shaun Varga
- Subjects
- Selling, Sales presentations, Success in business
- Abstract
In business, there is a moment when everyone has to make a pitch; it might be your own personal OK Corral, when the consequences of failure are too painful to even contemplate, but it will always be an occasion where the outcome really matters. Brilliant Pitch will equip people to tackle pitch situations (however tough), improve their own skills and, importantly, leave them enthused about the idea of pitching and looking forward to the next one. It will do so first by outlining how to approach any pitch, then how to tailor the approach in different situations. There are secrets from the masters. There are pitch stories. (Such as the agency which pitched to British Rail, and deliberately kept them waiting in reception for an hour, with bad refreshments and no explanation for the delay…) The book brings the process to life, rather than simply listing things to do. It shows readers how they, too, can become great at pitching. Brilliant outcomes: It eliminates the possibility of doing a'bad'pitch It will help readers get the content and preparation spot on by focusing on the needs of the audience. It will help give readers tons of confidence so they'll not only deliver brilliant pitches, but they'll be eager to pitch time and time again.
- Published
- 2012
41. Rhetorical Question, Summarization Frequency, and Argument Strength Effects on Recall.
- Author
-
Munch, James M. and Swasy, John L.
- Subjects
RHETORICAL questions ,COMMUNICATIONS research ,RHETORIC ,CONSUMER behavior ,ADVERTISING & psychology ,MARKETING research ,SALES presentations ,RHETORICAL criticism ,COMMERCIAL products ,RECOLLECTION (Psychology) - Abstract
Summarizing rhetorical questions were used in a sales presentation for a new product. In a high involvement setting, grammatical form, summarization frequency, and argument strength were manipulated. Unlike results of past studies, rhetoricals reduced argument recall. Furthermore, using more rhetoricals paired with strong arguments decreased recall, but using more rhetoricals with weak arguments did not. Message acceptance, thought verbalization, and self-reported distraction data were consistent with our recall findings. The purpose of this article is to examine whether rhetorical questions affect message-argument recall and to further explore the distraction properties of rhetoricals in a high involvement consumer processing situation. [ABSTRACT FROM AUTHOR]
- Published
- 1988
- Full Text
- View/download PDF
42. Smooth Operators: Reflections on Sales Representatives' Influence Expressions.
- Author
-
Whittler, Tommy E.
- Subjects
SALES personnel ,CONSUMER behavior ,DECISION making ,PRIMING (Psychology) ,SALES presentations ,INFLUENCE - Abstract
The article presents debate concerning consumers' cognitive and evaluative processes during the personal selling process. The sales representatives' efforts influence consumers' decision making through priming strategies. The author applaud Professor Thomas F. Stafford for his efforts to extend some conceptual thoughts he presented about this relatively unexplored, persuasion area. A key contribution he makes is the distinction between the effects of detected overt and undetected/subtle priming expressions, the author address this and other issues he raises. Based upon the traditional priming notion, the author argued that sales representatives use expressions that activate consumers' commonly-used decision rules. Although consumers may not be aware of priming expressions presented during sales presentation, their judgments or product evaluations are ultimately influenced. The benefits from the personal selling research may help practitioners and researchers to understand the impact of sales presentations on consumers' purchase behavior.
- Published
- 1996
43. Eliciting Consumer Choice Heuristics: Sales Representatives' Persuasion Strategies.
- Author
-
Whittler, Tommy E.
- Subjects
CONSUMER behavior ,SALES presentations ,SALES culture ,DECISION making ,SALESFORCE automation ,PROBLEM solving - Abstract
The article discusses the usage of expressions by sales personnel during sales interaction to persuade consumers to invoke previously used decision rules. It provides consideration of factors irrelevant to purchase decisions. Research has shown that consumers spend little cognitive effort in marketplace decisions (i.e., information acquisition, evaluation of alternatives). In fact, consumers simplify decision making by using decision rules learned from previous purchases.
- Published
- 1994
44. Unleash the Power of Desktop Presentations.
- Author
-
Collins, Robert H.
- Subjects
DESKTOP publishing ,MICROSOFT software ,SALES presentations ,MULTIMEDIA systems in business presentations ,TECHNICAL manuals ,MARKETING executives ,COST effectiveness ,COMPUTER software industry - Abstract
The purpose of this article was to introduce you to some of the specific programs available in the new software category of desktop presentations. PowerPoint, a very popular offering from Microsoft Corporation, was used to illustrate the advantages of this category of software; and the steps used to create a professional slide presentation with such software. Many users of outside slide services will want to seriously consider developing an in-house capability around desktop presentation software, and their own equipment. Potential users will want to consult some of the references cited, and the appropriate software manuals, for more detailed information on specific techniques. For those sales and marketing executives with a need for quality presentations, at a reasonable price; desktop presentation software will probably save money and enhance both their presentations, and their images as professional presenters. [ABSTRACT FROM AUTHOR]
- Published
- 1989
45. Disconfirmation of Expectations: A Method for Enhancing the Effectiveness of Customer Communications.
- Author
-
Smith, Michael F. and Hunt, James M.
- Subjects
INTERPERSONAL relations ,SALES presentations ,SALES executives ,SELLING ,ATTRIBUTION (Social psychology) ,CONSUMER attitudes ,SOCIAL psychology ,COGNITION - Abstract
Sales managers have long been interested in how to enhance the effect of the sales presentation. Of particular interest is to understand how prospective buyers assess the truthfulness and accuracy of a selling appeal. Attribution theory, as an approach to understanding marketing phenomena, has received a good deal of attention from marketing scholars. Like many models from social psychology, attribution theory makes the assumption that people are driven to understand the causal nature of the world about them. The term attribution refers to the cognitive process that individuals undertake to arrive at causal determinations. Attribution is said to be the process through which individuals interpret events as being caused by particular parts of the relatively stable environment. Disconfirmation serves as an indication to buyers that those factors underlying their biased expectancies are weak or inoperative. The buyer is likely to attribute the cause of the appeal to the "true" dispositional characteristics of the salesperson, so that the appeal seems to reflect the salesperson's actual feelings about the product.
- Published
- 1987
46. Differences In the Importance of Selling Techniques Between Consumer and Industrial Salespeople.
- Author
-
Hite, Robert E. and Bellizzi, Joseph A.
- Subjects
SELLING ,SALES personnel ,CUSTOMER relations ,OCCUPATIONAL training ,DISCRIMINANT analysis ,SALES presentations ,STANDARD deviations - Abstract
This article focuses on the differences in the importance of selling techniques between consumer and industrial salespeople. To distinguish the different emphases that these two types of salespeople actually place on the various selling techniques could be of immense value in the sales training process. By documenting the differences in selling techniques between consumer salespeople and industrial salespeople, training programs could be more specifically geared toward the more successful techniques most commonly used by professionals, rather than to a greater quantity of techniques that are available for use by all salespeople. The Personal Selling Process consists of seven steps, each of which is a major part of the selling process. These are prospecting for customers, handling the pre-approach, purpose of the approach, the sales presentation, handling objections and sales resistance, the close and post-sale followup. The results of this study measure the perceived importance of each selling technique, though this may not be commensurate with the extent of the use of such techniques by the salespeople who responded. In addition, the importance attributed to the selling techniques may not be equivalent to the effectiveness of such techniques. In addition, the discriminant analysis and the standard deviations in this study suggest that industrial salespeople were more consistent in their response than were the consumer salespeople. Future research is suggested which replicates this finding and sheds light on the variables which explain the variance.
- Published
- 1985
47. The Underestimated Potential of the Canned Sales Presentation.
- Author
-
Jolson, Marin A.
- Subjects
SALES presentations ,BUSINESS presentations ,SELLING ,PRODUCT demonstrations ,INDUSTRIAL research ,SALES personnel ,DIRECT selling ,SELLING of instructional materials ,SALES management - Abstract
The article presents a study testing whether the persuasive effectiveness of a sales presentation is diminished as the presentation is subjected to more company input and less discretion by the salesman. The author describes the limitations of canned (structured) sales presentations. Many sales managers believe that canned sales presentations diminish persuasion because no two sales situations are the same. The product selection for the sale presentation study is described and features of the sample group are given. The author offers conclusions based on the results.
- Published
- 1975
- Full Text
- View/download PDF
48. Determinants of Selling Effectiveness: The Importance of Declarative Knowledge to the Personal Selling Concept.
- Author
-
Szymanski, David M.
- Subjects
CUSTOMER relations ,RELATIONSHIP marketing ,CUSTOMER services ,SELLING ,SALES presentations ,SALES personnel ,SALES force management ,SALES management ,CUSTOMER relationship management ,CUSTOMER retention - Abstract
To understand better the determinants of selling effectiveness, the author proposes a framework for investigating the impact of declarative knowledge on the salesperson's ability to identify customers' product- and selling-related needs. The ability to identify properly the total set of customer needs is viewed as critical to the correct classification of sales leads into selling categories at the prospecting, sales call, sales presentation, and sale closing stages of the selling process. Differences in classification accuracy are proposed as key to explaining variations in sales performance. The differences in accuracy are posited to result from (1) the attributes believed to identify customer requirements, (2) the quantitative levels associated with the attributes, and (3) the degree of emphasis given to attributes in ascertaining client needs. Implications for sales managers are discussed and suggestions for future research are presented. [ABSTRACT FROM AUTHOR]
- Published
- 1988
- Full Text
- View/download PDF
49. Using Demonstration to Increase New Product Acceptance: Controlling Demonstration Time.
- Author
-
Heiman, Amir and Muller, Eitan
- Subjects
PRODUCT demonstrations ,MARKET entry ,PRODUCT acceptance ,SALES presentations ,PRODUCT management ,UNCERTAINTY ,NEW product development ,MARKETING strategy ,PRODUCT information management ,SALES promotion ,UNCERTAINTY (Information theory) ,EQUIPMENT & supplies ,ECONOMICS - Abstract
One of the major ways that manufacturers decrease the uncertainty that is involved in making a choice between competing brands of experience goods is through demonstrations of their new products. The authors investigate the issue of the length of a demonstration and, in particular, provide answers to the following three questions: What is the optimal length of a demonstration? Does the optimal length vary between different products? Does the optimal length vary between different consumers? They analyze 225 cases from the motor vehicle industry and 46 cases from the computer industry with regard to number and length of demonstrations offered and relate the findings to their theoretical model. The empirical results yield strong support for their theory. They also find that most firms offered a longer demonstration than needed and failed to use an appropriate segmentation technique for optimizing the demonstration with respect to different consumer groups. [ABSTRACT FROM AUTHOR]
- Published
- 1996
- Full Text
- View/download PDF
50. Client Evaluation Cues: A Comparison of Successful and Unsuccessful Salespeople.
- Author
-
SZYMANSKI, DAVID M. and CHURCHILL JR., GILBERT A.
- Subjects
CUSTOMER services ,SALES personnel ,VENDORS (Real property) ,TECHNICAL specifications ,MARKETING ,CLASSIFICATION ,SALES presentations ,EMPIRICAL research ,MULTIATTRIBUTE models (Consumer attitudes) ,RISK aversion - Abstract
Most salespeople attempt to identify likely purchasers of a product by using evaluation cues stored in memory to classify potential customers. The authors investigate how these cues differ for successful and unsuccessful salespeople. They find that successful and unsuccessful salespeople, have the same number of cues in memory, and that the two types of representatives distribute importance weights about the same evaluation cues. Successful and unsuccessful salespeople weight many of the sons cues differently, however. The standards they use to describe class members also differ for several cues, with successful salespeople generally using more stringent criteria. The authors discuss the implications of the findings and offer some directions for future research. [ABSTRACT FROM AUTHOR]
- Published
- 1990
- Full Text
- View/download PDF
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