1. Communicating During Controversy: How to Lead with What You Believe.
- Author
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Zuidema, Katie
- Subjects
- *
MARKETING , *SUMMER reading programs , *LIBRARY administration , *LIBRARY users , *STRATEGIC communication ,FREEDOM of Information Act (U.S.) - Abstract
The editorial discusses the importance of values-based communication in libraries, featuring insights from library professionals from various institutions. They emphasize the significance of aligning communication with organizational values to navigate controversies effectively. Examples include handling challenges related to controversial programming, book banning, and community engagement. The professionals stress the need for transparency, empathy, and commitment to core values to maintain trust and uphold the library's role as a trusted community resource. [Extracted from the article]
- Published
- 2024
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