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This study examines how product design affects museum visits and museum product loyalty. Based on the gaps in previous research, the study posits interrelationships among product design (esthetics and symbolism), emotional states (pleasure and arousal), attitude toward the product, loyalty repurchase intention and electronic word‐of‐mouth (eWOM), and museum visit intention. This research applied partial least squares‐structural equation modeling to analyze data from 316 customers who purchased the museum's random boxes. The empirical results suggest that (1) esthetics and symbolism are antecedents of attitude, pleasure, and arousal; (2) attitude toward the product mediates the effect of product design on product loyalty and museum visit intention; (3) arousal helps mediate the relationship between symbolism and repurchase intention; and (4) pleasure is an antecedent of attitude toward the product. This study provides valuable practical simplications and offers new areas for future studies. [ABSTRACT FROM AUTHOR]

This study investigates factors influencing residents' risk perceptions of COVID-19 pandemic, their willingness to accept international tourists, and self-protective behaviour during destination re-opening during the pandemic. Drawing upon the concept of Protection Motivation Theory, and using a face-to-face quota sampling survey of 521 valid responses from residents in a world class tourist destination in Phuket, the structural equation modelling results prove the PMT model is powerful enough to explain risk perceptions of local residents in accepting international tourists when reopening a destination during the pandemic. Furthermore, this study confirms the negative influence of risk perception on intention to accept international tourists and the positive influence of risk perception on actual self-protective behaviour of residents. In addition, the role of risk perception as the mediator between PMT factors, willingness to accept international tourists, and self-protective behaviours is confirmed in this study. The article concludes by presenting academic and practical discussion and implications based on the findings. [ABSTRACT FROM AUTHOR]

The objective of this study is to investigate the effect of shopping mall attributes in predicting tourist shopping satisfaction and behavioral intentions. More specifically, to test the different perceptions of generation X and Y on the relationship between shopping mall attributes, tourist shopping satisfaction and behavioral intentions. A systematic random sampling technique is used in this study. Six hundred questionnaires are distributed to target respondents, of which only 282 samples are returned, yielding a 47% response rate. The results indicate that shopping mall attributes play an essential role in predicting tourist shopping satisfaction and behavioral intentions. Moreover, tourist shopping satisfaction has a significant relationship with behavioral intentions such as repurchase intention, loyalty, and desire to stay longer at shopping malls. To maintain the relationship with shoppers, shopping malls must continuously improve their service to increase tourist shopping satisfaction and behavioral intentions. Tourists who are more interested in shopping prefer to stay longer and express willingness to return regularly to the shopping mall than tourists who are less interested in shopping. A better understanding of shopping mall attributes in predicting tourist shopping satisfaction is critical for the successful and sustainable shopping tourism industry. It may help mall managers and retailers in building retail strategies to encourage repurchase intention, loyalty, and desire to stay longer at the shopping malls. [ABSTRACT FROM AUTHOR]

In this paper, we examine published research in six top-tier hospitality journals to explore response rates for different survey distribution methods across specific characteristics like research context, respondents, and geographical regions. Data were analyzed from 1,389 papers published from January 2001 to December 2019. By looking at a large set of published response rates, distribution and enhancing methods and type of respondents, findings from this study will aid researchers in designing more effective surveys and successfully collecting necessary data. The implications for response rate in hospitality research are also presented. [ABSTRACT FROM AUTHOR]

This study intended to explore the role of residents' participation on their perceived benefits of endogenous rural tourism project in Kumbalangi in Kerala, India. Using data collected from registered voters in Kumbalangi, the study revealed that that participation in the planning phase was a significant factor of participation in the implementation phase. The finding also showed that resident participation in the implementation phase significantly influenced resident's perceived benefits of rural tourism development in infrastructure, income, quality of life, and culture. Many practical implications are further discussed to encourage resident participation. [ABSTRACT FROM AUTHOR]