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Prior research has produced conflicting findings regarding the positive outcomes of having gender diversity within top management teams. These studies have not considered the industry-specific context, the incorporation of binary, agender, and transexual traits, and potential non-financial outcomes, which play a role in organizational performance. Therefore, this paper aims to further this research by offering a research framework that is hospitality specific, highlights the benefits of gender diversity, and delineates the impact of gender diversity on firm performance and organizational justice based upon previous research and theories. The authors introduce potential processes and facilitators influencing the relationship between gender diversity, organizational performance, and organizational justice. These mechanisms have the potential to shape strategic changes, influence employee behaviors, increase service levels, and ultimately provide a competitive advantage. [ABSTRACT FROM AUTHOR]

Sexual harassment is pervasive globally within hospitality organizations. This conceptual study identifies organizational climate characteristics that make the restaurant work environment unique as compared to other industries. The work environment is based upon keeping the customer happy, includes gender gaps in power structures, emphasis on appearances, entrepreneurial in nature, the physical work environment, and alcohol is served. A framework for sexual harassment training must consider organizational factors, pre/post training, design, and evaluation. The study also provides a framework for sexual harassment training given these distinctive esthetics. [ABSTRACT FROM AUTHOR]