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First some background: It all started a number of months ago when, after weeks of persistent calls from a PR agency, my managing editor finally agreed to send someone from […]

The sky's the limit for companies that train their salespeople via satellite. A rush of computer-generated images flashes to the beat of the background music. A voiceover bids you welcome […]

Readers offer their personal strategies for lessening the psychological toll of frequent travel. Hectic schedules, harried meetings, and exhausting days. What business trip would be complete without them--or the accompanying […]

In Roger E. Herman's new book, Keeping Good People: Strategies for Solving the Dilemma of the Decade, the author confronts the issue of a dwindling labor market in the nineties, […]

HOW DO YOU BALANCE YOUR SALES BUDGET? Ask a group of sales managers what the toughest part of their job is, and chances are balancing the sales budget will be […]

What qualities are responsible for bringing United Parcel Service a second Best Sales Force Award in only three years? "I'd have to attribute the company's success to our employee partnership […]

You Don't Have to Go Home from Work Exhausted, the new book by Ann McGee-Cooper, is a collection of energy-generating ideas that offer something for even the most fatigued managers, […]

"A company cannot maintain high-quality people, products, and profits unless it's managed with compassion and caring," say the authors of Managing from the Heart. Written as a quick-reading business novel […]