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El Finger Tapping Test (FTT) es una prueba neurofisiológica con largo bagaje en el campo de la neuropsicología, utilizada para examinar el control motor. El objetivo de la presente investigación fue validar una versión informatizada del FTT, estimando su validez concurrente con pruebas estandarizadas de ansiedad y ansiedad precompetitiva. Formaron parte del estudio 102 participantes, de los cuales 47 practicaban actividad físico-deportiva de forma habitual y 55 no. El 34’31% de la muestra fueron hombres y el 65’68% mujeres. Se utilizaron dos versiones informáticas del FTT, junto a los cuestionarios Inventario del Estado de Ansiedad en Competición-2 (CSAI2), Cuestionario de Ansiedad Estado-Rasgo (STAI), Inventario de Situaciones y Respuestas de Ansiedad (ISRA), Inventario de Ansiedad Competitiva (SCAT) y Cuestionario de Regulación Emocional (ERQ). Se encontraron correlaciones entre los pulsos de la modalidad clásica y versión movimiento y con algunas de las escalas de los cuestionarios utilizados como fue supresión emocional, ansiedad cognitiva y somática y, especialmente, autoconfianza. Los resultados obtenidos ponen de relieve la alta validez concurrente del programa. The Finger Tapping Test (FTT) is a neurophysiological test with a long history in the field of neuropsychology, used to examine motor control. The objective of the present investigation was to validate a computerized version of the FTT, estimating its concurrent validity with standardized tests of anxiety and precompetitive anxiety. A total of 102 participants took part in the study, of which 47 practiced physical activity and sports on a regular basis, and 55 did not. 34.31% of the sample were men and 65.68% were women. Two computerized versions of the FTT were used, along with the Competitive State Anxiety Inventory 2 (CSAI2), State-Trait Anxiety Questionnaire (STAI), Situation and Response Anxiety Inventory (ISRA), Competitive Anxiety Inventory (SCAT) and Emotional Regulation Questionnaire (ERQ). Correlations were found between the pulses of the classic modality and movement version and with some of the scales of the questionnaires used, such as emotional suppression, cognitive and somatic anxiety, and, especially, self-confidence. The results show that the FTT has stability in terms of its evaluation, as well as high concurrent validity.

espanolSe presenta una investigacion accion, realizada con el alumnado de 10 y 11 anos. Para ello, se ha puesto en practica un programa de educacion emocional, estructurado en varias fases: diagnostico, investigacion, accion y evaluacion. El objetivo principal es disenar, implementar y valorar una propuesta de educacion emocional en un aula, mediante la puesta en practica de la investigacion accion, con el fin de conocer los beneficios en el alumnado. El analisis de los resultados se ha realizado a traves de un sistema de categorias organizado en cuatro dimensiones: que se ensena, como, que disposiciones presentan en relacion al programa y desarrollo y conocimiento de las emociones. Como resultado general, la implementacion del programa ha favorecido de manera positiva la adquisicion de habilidades socioemocionales del alumnado y ha creado un clima optimo en el aula, reduciendo asi la conflictividad. La investigacion-accion ha contribuido a la mejora en el proceso de desarrollo del programa y, por tanto, a la consecucion de los objetivos. Las principales conclusiones muestran que la investigacion-accion es un medio eficaz para poner en practica programas sociales y emocionales, ya que ayuda a alcanzar sus finalidades fomentando valores humanos, empatia, relaciones positivas, reflexion critica y ser buenas personas, dejando a un lado actitudes negativas como la competitividad EnglishThis article is about an action-research directed towards 10 and 11 years old students. To do it, we have performed an emotional education plan. It will be presented into three different stages: setting and diagnosis, research, action and assessment. The aim isto create, set and assess an emotional education proposal, through action-research, to get benefits in the students. To analyze the results, we have set a categories system organized into four aspects: what do we teach? How do we teach? What kind of willingness are shown towards this plan? And lastly, development and knowledge about emotions. As general results, we can highlight that working on emotional education with children enhances their own socio-emotional abilities. Moreover, this creates a positiveatmosphere in the classrooms and reduce conflicts. The main conclusions show that action-research is a good way to put in practice social and emotional education plan, because it helps to get the purposes and it encourages empathy, kindness, critical reflection and development of social relationships. In addition, teaching process should carry out without negative attitudes that promote conflicts and competitions.

Researchers are paying increasing attention to users as a key component in service management. However, very few studies have sought to examine the quality of sports services for children. This is perhaps surprising when one considers that physical activity is engaged in more by children than by any other social group, not to mention the importance of developing and consolidating children’s interest in sport so as to help promote healthy lifestyles. With this in mind the present study uses indirect observation as a means of assessing the quality of municipal sports services for children. In recent years the indirect observational approach has made a notable contribution to the development of research methodologies. Indeed, it has been shown that valid, reliable information can be extracted from documents of various kinds. However, in order to ensure that such information is of high value, these documents need to be prepared in such a way that systematic analyses are possible. This study focuses on the quality of sports services for children and compares the views of children (8-12 years old) with those of parents and of the staff of municipal sports facilities. The aim was to gather information that could help improve such services and tailor them more to children’s needs. The information was gathered by means of in-depth interviews, the contents of which were then analysed using Atlas.ti software. The data presented here forms part of a broader research project.

El presente trabajo tiene como objetivo evaluar la calidad total de los servicios deportivos municipales de Alcalá la Real (Jaén), analizando tres dimensiones: funcional, emocional y aspectos tangibles. La muestra estuvo formada por usuarios/as infantiles junto con los gerentes, el personal de contacto (atención al usuario/a y monitores/as) de las instalaciones municipales deportivas, el coordinador del Área de Deportes del Ayuntamiento y padres/madres de los/las niños/as que participan en las diferentes actividades deportivas. La metodología empleada es cualitativa a través del análisis de contenido que se realizó con el programa Atlas.ti 7.1.3. Los instrumentos de recogida de información fueron entrevistas individuales y grupos focales grabadas con cámaras digitales. Se concluye que los/las usuarios/as infantiles al evaluar la calidad total de los servicios deportivos dan una relevancia importante a los aspectos tangibles, y destacan los aspectos emocionales y de relación afectiva sobre los funcionales de la calidad del servicio. Abstract: the aim of the current study is to assess the total quality of the municipal sports services of Alcalá la Real, analyzing the three dimensions of quality service: functional, emotional and tangibles. the sample is composed of child users, contact personnel (attention personnel of the users and coaches) of the municipal sports facilities, sport coordinator of the town council and the parents of the children the di6erent sports. the qualitative methodology has used for the content analysis. the instrument used for data collections are individual interviews and focus groups ;lmed with a video camera. For content analysis we used the Atlas.ti 7.1.3 software. According to results tangibles were very important for child users when they evaluat the total quality of the sports services and the emotional aspect were also found to me more important than the functional quality of service. Key words: Sports management, total quality, functional quality, emotional quality, tangible aspects. Resumo: Este estudo tem como objetivo avaliar a qualidade geral dos serviços desportivos municipais de Alcalá la Real (Jaén), analisando três dimensões: funcional, emocional e aspectos tangíveis. A amostra foi constituída por utilizadores(as) crianças, juntamente com os gestores, o pessoal de contacto (atendimento ao cliente e monitores ( as), o coordenador da área de Desporto do Município e pais/mães de crianças que participam nas diferentes actividades desportivas. A metodologia utilizada é qualitativa recorrendo-se à análise de conteúdo, que foi realizada com o programa Atlas.ti 7.1.3. Os instrumentos de recolha de informação utilizados foram entrevistas individuais e a grupos focais gravadas com câmeras digitais. Conclui-se que os utilizadores/crianças ao avaliarem a qualidade total dos serviços desportivos dão uma relevância importante aos aspectos tangíveis, e enfatizam os aspectos emocionais e afetivos relativamente aos aspectos da qualidade funcional do serviço.