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The identification of competencies needed by hospitality managers has been investigated since the 1980s. In all of the competency research related to hospitality management, essential competencies include skills that can be classified as soft skills, yet a comprehensive list of these soft skills has not been identified. The purpose of this project is to have industry professionals rate the importance of soft skill competencies found in literature, and then reduce this list of competencies by completing a factor analysis. This study serves as the beginning for a comprehensive study of soft skills needed in entry-level hospitality management positions. doi:10.1057/thr.2009.22; published online 21 September 2009 Keywords: soft skills; employment competencies; technical skills; human relations skills; conceptual skills, INTRODUCTION Many times companies will discuss the knowledge, skills and abilities (KSAs) of their applicants because they are trying to select the 'best fit' for their company. Most companies will [...]

As a customer-focused industry, the attitudes and opinions of hospitality employees play an integral role in their interactions with customers, colleagues, and the overall work environment. As more employers utilize any number of measurement tools to predict success in job hires and promotions, two measurement tools, emotional intelligence and attachment styles, share multiple traits that could predict an employee's success within the company. This research presents the relationship between emotional intelligence and attachment styles that can assist human resources with the hiring process as well as help with leadership development of current employees. [ABSTRACT FROM AUTHOR]

The study was designed to determine what percentage of students enrolled in classes at a major southeastern university have interest in participating in study abroad programs. This study also sought to examine the perceptions of students toward study abroad programs and to determine what barriers may exist that prevents students from participating in study abroad programs. [ABSTRACT FROM AUTHOR]

The purpose of this study was to test an existing instrument to determine if patrons at a local wine festival exhibited homogeneous psychographic characteristics that included visitors' attitudes, interest, opinions, and personal preferences. During the "Vin de Mer" event at the 2009 Beaufort (NC) Wine and Food Festival, the researchers asked visitors to complete a survey instrument developed by researchers from Texas Tech University. Fifty-one (51) usable instruments were collected from individuals at this event. Using a multivariate general linear modeling technique, study findings indicated that patrons were homogeneous with regard to these psychographic characteristics when compared with certain demographic characteristics. Future research projects are planned for wineries, wine festivals, and wine shops. [ABSTRACT FROM AUTHOR]