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2. Three years experience with fee-based services in a corporate library

Author

Ratliff, Priscilla and Weeks, Thomas J.

Subjects
Ashland Specialty Chemical Co., Chemical industry, Corporate libraries -- Management, Business, Library and information science
Abstract

Cost-oriented management has recognized the way Ashland Chemical Inc.'s library is being run. The library had successfully recovered much of its budget by providing fee-based services to its users. The quality of service has been elevated, resulting in satisfied paying customers., Background As many American corporations downsize, corporate libraries are being closed or subjected to cutbacks. This is not surprising since it is difficult to demonstrate that a library is either [...]

Published
1995

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