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The present text offers an approach from various theoretical and empirical references close to academic libraries; around the challenges they face from their object of research: the users of information. A rela- tionship is proposed that can be aimed at a dialogue with digital culture and the comunication field, see- king to establish a framework of encounter based on the adaptation that academic libraries have had to incrementally complex information environments. The circulation of information from various sources and approaches in everyday life represents a multiple challenge to produce knowledge and in the case of libraries. The pandemic by COVID-19 puts the subjectivity of the information process back at the center of the discussion, which is accentuated in contexts where uncertainty and the multiplicity of meanings prevail to interpret it. From a literature review and the selection of models of informational behavior and user studies, clues were detected to study digital culture from a research perspective of academic libra- ries. The argumentation developed allowed to detect clues to find an entry framework for the study of users from an interdisciplinary construction between communication, health and information sciences.

From the perspective of framing theory, this article investigates the narrative on migration made by ten informational portals from Mexico, grouped in the Alianza de Medios Tejiendo Redes. From January to June 2020, the period covered by this analysis, we found 182 texts published by these informational portals, which as a whole were characterized by the use of a variety of sources, by giving migrants a voice, by offering an international perspective of human mobility, for moving away from stereotypes and not stigmatizing these actors, in an effort to create a journalistic narrative based on human rights. Thus, we verify the appearance of an emerging journalistic narrative in these media, which seeks to change the predominant discourse of objectification and stigmatization of migrants in the Mexican media. Desde la perspectiva de la teoría del framing, este artículo investiga la narrativa que sobre la migración realizan diez portales informativos de México, agrupados en la Alianza de Medios Tejiendo Redes. De enero a junio de 2020, periodo que abarcó este análisis, encontramos 182 textos publicados, los cuales en su conjunto se caracterizaron por el empleo de variedad de fuentes, por otorgarle voz a las personas migrantes, por ofrecer una perspectiva internacional de la movilidad humana, por alejarse de estereotipos y por no estigmatizar a estos actores, en un esfuerzo por crear una narrativa periodística basada en los derechos humanos. Así, constatamos la aparición de una narrativa emergente periodística en estos medios de información, que busca cambiar el discurso predominante de cosificación y estigmatización de las personas migrantes en los medios mexicanos.

The well-known "southern border of Mexico" represents a multivariable and multifaceted phenomenon that embodies a complexity due to its cross-border region characteristic. It is worldwide identified as one of the most important human corridors. In this article we present a study about this situation from two complementary approaches. In one hand, we performed a conceptual, theoretical and contextual study about what this space represents, in different scales, from regional to global perspective. On the other hand, we present a micro study that approaches the perceptions ofpeople who live at the border region, with testimonies collected in the cities located along the Suchiate riverside (border between Mexico and Guatemala). La llamada “frontera sur de México” representa un fenómeno multivariable y poliédrico, que encarna una complejidad por su carácter de región transfronteriza, a la vez que conforma uno de los corredores de movilidad humana más importantes del mundo. En este artículo presentamos un estudio sobre esta realidad a partir de dos acercamientos complementarios. En primer lugar, comprende un estudio conceptual, teórico y contextual sobre lo que representa ese espacio en diferentes escalas, desde la regional hasta la global. En segundo lugar, un estudio micro sobre las percepciones de las personas que viven la frontera, a partir de testimonios recogidos en las ciudades situadas en las orillas del río Suchiate (límite entre México y Guatemala). Abstract The well-known "southern border of Mexico" represents a multivariable and multifaceted phenomenon that embodies a complexity due to its cross-border region characteristic. It is worldwide identified as one of the most important human corridors. In this article we present a study about this situation from two complementary approaches. In one hand, we performed a conceptual, theoretical and contextual study about what this space represents, in different scales, from regional to global perspective. On the other hand, we present a micro study that approaches the perceptions ofpeople who live at the border region, with testimonies collected in the cities located along the Suchiate riverside (border between Mexico and Guatemala). A chamada "fronteira sul do México" representa um fenômeno multivariado e multifacetado que incorpora uma complexidade devido à sua natureza transfronteiriça e, ao mesmo tempo, constitui um dos corredores mais importantes da mobilidade humana em todo o mundo. Neste artigo apresentamos um estudo sobre essa realidade a partir de duas abordagens complementares. Por um lado, um estudo conceitual, teórico e contextual do que este espaço representa em diferentes escalas, do regional ao global. Por outro lado, um microestudo que aborda as percepções das pessoas que vivem da fronteira a partir de testemunhos coletados nas cidades que estão às margens do rio Suchiate (fronteira entre o México e a Guatemala).

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