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106 results on '"Ramos, Célia M. Q."'

1. Profiling the Motivations of Wellness Tourists Through Hotels Services and Travel Characteristics

Author

Ashqar, Rashed Isam, Ramos, Célia M. Q., Kacprzyk, Janusz, Series Editor, Gomide, Fernando, Advisory Editor, Kaynak, Okyay, Advisory Editor, Liu, Derong, Advisory Editor, Pedrycz, Witold, Advisory Editor, Polycarpou, Marios M., Advisory Editor, Rudas, Imre J., Advisory Editor, Wang, Jun, Advisory Editor, Rocha, Alvaro, editor, Adeli, Hojjat, editor, Dzemyda, Gintautas, editor, Moreira, Fernando, editor, and Colla, Valentina, editor

Published
2024
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2. Machine-Learning Holistic Review in Tourism and Hospitality

Author

Ashqar, Rashed Isam, Ramos, Célia M. Q., Filipe, Joaquim, Editorial Board Member, Ghosh, Ashish, Editorial Board Member, Prates, Raquel Oliveira, Editorial Board Member, Zhou, Lizhu, Editorial Board Member, M. A. Musleh Al-Sartawi, Abdalmuttaleb, editor, Helmy Abd Wahab, Mohd, editor, and Hussainey, Khaled, editor

Published
2024
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3. Identity and Access Management in Tourism and Hospitality

Author

Ashqar, Rashed Isam, Ashqar, Huthaifa I., Ramos, Célia M. Q., Kacprzyk, Janusz, Series Editor, Gomide, Fernando, Advisory Editor, Kaynak, Okyay, Advisory Editor, Liu, Derong, Advisory Editor, Pedrycz, Witold, Advisory Editor, Polycarpou, Marios M., Advisory Editor, Rudas, Imre J., Advisory Editor, Wang, Jun, Advisory Editor, Montenegro, Carlos, editor, Rocha, Álvaro, editor, and Cueva Lovelle, Juan Manuel, editor

Published
2024
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7. Machine Learning in Health and Wellness Tourism

Author

Ramos, Célia M. Q., Ashqar, Rashed Isam, Goos, Gerhard, Founding Editor, Hartmanis, Juris, Founding Editor, Bertino, Elisa, Editorial Board Member, Gao, Wen, Editorial Board Member, Steffen, Bernhard, Editorial Board Member, Yung, Moti, Editorial Board Member, Zaphiris, Panayiotis, editor, Ioannou, Andri, editor, Sottilare, Robert A., editor, Schwarz, Jessica, editor, Fui-Hoon Nah, Fiona, editor, Siau, Keng, editor, Wei, June, editor, and Salvendy, Gavriel, editor

Published
2023
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11. Correction to: Profiling the Motivations of Wellness Tourists Through Hotels Services and Travel Characteristics

Author

Ashqar, Rashed Isam, Ramos, Célia M. Q., Kacprzyk, Janusz, Series Editor, Gomide, Fernando, Advisory Editor, Kaynak, Okyay, Advisory Editor, Liu, Derong, Advisory Editor, Pedrycz, Witold, Advisory Editor, Polycarpou, Marios M., Advisory Editor, Rudas, Imre J., Advisory Editor, Wang, Jun, Advisory Editor, Rocha, Alvaro, editor, Adeli, Hojjat, editor, Dzemyda, Gintautas, editor, Moreira, Fernando, editor, and Colla, Valentina, editor

Published
2024
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16. How Gastronomic Image Shapes Tourism Competitiveness: An Approach with Sentiment Analysis.

Author

Ramos, Célia M. Q. and Pinto, Karina

Subjects
SENTIMENT analysis, REPUTATION, TOURIST attractions, RESTAURATEURS, RESTAURANT reviews
Abstract

The competitiveness of tourist destinations is influenced by their relative attractiveness, which will play an essential role in their global success; gastronomy is one of the main motivations that lead tourists to visit a given destination. This research aims to investigate gastronomy's role in the destination's competitiveness and image through the analysis of online reputation, both in terms of ratings and sentiments provided by the experience, through the creation of an index of the online reputation of gastronomic image. Online restaurant reviews retrieved from TripAdvisor, from restaurants belonging to eight tourism destination regions, considered the competitive set to the Algarve, are analysed by applying sentiment analysis algorithms. With regard to the Algarve region, it was concluded that the Costa del Sol and the Tropical coast were the most competitive regions in terms of gastronomic image, where the inclusion of seafood products in meals was one of the strategic aspects used to increase the competitiveness of this region. These results can help restaurant managers and destination management organisations to better understand the different customer needs and how to increase their competitiveness. [ABSTRACT FROM AUTHOR]

Published
2024
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17. The online destination image as portrayed by the user-generated content on social media and its impact on tourists' engagement.

Author

Guerreiro, Manuela, Pinto, Patrícia, Ramos, Célia M. Q., Matos, Nelson, Golestaneh, Homayoun, Sequeira, Bernardete, Pereira, Luís Nobre, Agapito, Dora, Martins, Rafaela, and Wijkesjö, Magda

Subjects
USER-generated content, SENTIMENT analysis, SOCIAL media, TOURIST attractions, IMAGE analysis, TOURISTS, DESTINATION image (Tourism)
Abstract

Copyright of Tourism & Management Studies is the property of Escola Superior de Gestao, Hotelaria e Turismo, Universidade do Algarve and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Published
2024
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18. Social Network Behavior, from Information Search to Purchase: The Case of Generation X and Millennials

Author

Ramos, Célia M. Q., Rodrigues, João M. F., Goos, Gerhard, Founding Editor, Hartmanis, Juris, Founding Editor, Bertino, Elisa, Editorial Board Member, Gao, Wen, Editorial Board Member, Steffen, Bernhard, Editorial Board Member, Woeginger, Gerhard, Editorial Board Member, Yung, Moti, Editorial Board Member, Antona, Margherita, editor, and Stephanidis, Constantine, editor

Published
2021
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21. The Influence of Social Networking Technology on Centennials Purchase Intent

Author

Ramos, Célia M. Q., Rodrigues, João M. F., Goos, Gerhard, Founding Editor, Hartmanis, Juris, Founding Editor, Bertino, Elisa, Editorial Board Member, Gao, Wen, Editorial Board Member, Steffen, Bernhard, Editorial Board Member, Woeginger, Gerhard, Editorial Board Member, Yung, Moti, Editorial Board Member, Antona, Margherita, editor, and Stephanidis, Constantine, editor

Published
2020
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24. Multicriteria Decision-Making for Selecting Tourist Destinations and Increasing Their Competitiveness.

Author

Ramos, Célia M. Q., Vanti, Adolfo, and Solana-González, Pedro

Abstract

The competitiveness of a tourist destination is related to its capacity to present products and services better than others, providing tourist experiences that meet the preferences of those who demand them. However, how tourists decide which destination to visit is a question that needs to be answered to support all destination stakeholders, and this is the aim of this research. This paper uses the Multi-Criteria Decision-Making approach to prioritise the types of tourism. The method applied is the Analytic Hierarchy Process, and the results showed the greater importance of the criteria of rest/simplicity and cultural difference. As for the tourist destinations, the most relevant in order of priority were Cruise tourism followed by Art/culture tourism, showing that these two types of tourism must be combined in a co-competition. [ABSTRACT FROM AUTHOR]

Published
2024
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25. The Contribution of Social Networks to the Technological Experience of Elderly Users

Author

Ramos, Célia M. Q., Rodrigues, João M. F., Hutchison, David, Editorial Board Member, Kanade, Takeo, Editorial Board Member, Kittler, Josef, Editorial Board Member, Kleinberg, Jon M., Editorial Board Member, Mattern, Friedemann, Editorial Board Member, Mitchell, John C., Editorial Board Member, Naor, Moni, Editorial Board Member, Pandu Rangan, C., Editorial Board Member, Steffen, Bernhard, Editorial Board Member, Terzopoulos, Demetri, Editorial Board Member, Tygar, Doug, Editorial Board Member, Goos, Gerhard, Founding Editor, Hartmanis, Juris, Founding Editor, Antona, Margherita, editor, and Stephanidis, Constantine, editor

Published
2019
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34. Marketing Intelligence and Automation – An Approach Associated with Tourism in Order to Obtain Economic Benefits for a Region

Author

Ramos, Célia M. Q., Matos, Nelson, Sousa, Carlos M. R., Correia, Marisol B., Cascada, Pedro, Hutchison, David, Series editor, Kanade, Takeo, Series editor, Kittler, Josef, Series editor, Kleinberg, Jon M., Series editor, Mattern, Friedemann, Series editor, Mitchell, John C., Series editor, Naor, Moni, Series editor, Pandu Rangan, C., Series editor, Steffen, Bernhard, Series editor, Terzopoulos, Demetri, Series editor, Tygar, Doug, Series editor, Weikum, Gerhard, Series editor, Antona, Margherita, editor, and Stephanidis, Constantine, editor

Published
2017
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35. Sentiment analysis applied to tourism: exploring tourist-generated content in the case of a wellness tourism destination

Author

George, Olugbenga Akinkunmi and Ramos, Célia M. Q.

Abstract

ABSTRACTSentiment analysis of content generated by tourists through social media platforms can be used to generate knowledge about a wellness tourism destination. The present research aims to explore the content generated by tourist reviews, analyse the sentiments about a wellness tourism destination made in comments on hotels, evaluate the sentiment of tourists towards the various components of this kind of destination, and identify the motivations for tourists to look for wellness tourism destinations, such as the Algarve. The analysis of the reviews of the tourism components demonstrates tourists’ opinions about the wellness destination and also grades the infrastructure facilities and the highlighted services for the categories of this type of tourism. In attaining the objectives of this study, quantitative methods were used to review 1294 comments extracted from TripAdvisor, to which text mining algorithms were applied to assess the sentiment expressed in the comments. The results show that the three keywords most frequently used for all component categories in the Algarve wellness destinations are “great”, “love” and “visit”, and also reveal that a hotel providing spa and massage services in the tourist wellness destination mainly satisfies the desires of a tourist.

Published
2024
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42. An Initial Framework to Develop a Mobile Five Human Senses Augmented Reality System for Museums

Author

Rodrigues, João M. F., primary, Cardoso, Pedro J. S., additional, Lessa, Joana, additional, Pereira, João André, additional, Sardo, João D. P., additional, de Freitas, Marco, additional, Semião, Jorge, additional, Monteiro, Jânio, additional, Ramos, Célia M. Q., additional, Lam, Roberto, additional, Esteves, Eduardo, additional, Figueiredo, Mauro, additional, Gonçalves, Alexandra R., additional, Gomes, Miguel, additional, and Bica, Paulo, additional

Published
2018
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46. A Decision-Support System to Analyse Customer Satisfaction Applied to a Tourism Transport Service.

Author

Ramos, Célia M. Q., Cardoso, Pedro J. S., Fernandes, Hortênsio C. L., and Rodrigues, João M. F.

Subjects
CUSTOMER satisfaction, QUALITY of service, SATISFACTION, CUSTOMER feedback, CUSTOMER experience, MACHINE learning
Abstract

Due to the perishable nature of tourist products, which impacts supply and demand, the possibility of analysing the relationship between customers' satisfaction and service quality can contribute to increased revenues. Machine learning techniques allow the analysis of how these services can be improved or developed and how to reach new markets, and look for the emergence of ideas to innovate and improve interaction with the customer. This paper presents a decision-support system for analysing consumer satisfaction, based on consumer feedback from the customer's experience when transported by a transfer company, in the present case working in the Algarve region, Portugal. The results show how tourists perceive the service and which factors influence their level of satisfaction and sentiment. One of the results revealed that the first impression associated with good news is what creates the most value in the experience, i.e., "first impressions matter". [ABSTRACT FROM AUTHOR]

Published
2023
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