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Diplomsko delo je raziskovalo prihodnost našega bivalnega okolja. Bivalno okolje prihodnosti je bilo opredeljeno tako v formalnem smislu, kakor tudi v kontekstu odnosov med bivalnim okoljem in najbolj aktualnimi globalnimi problemi. Delo temelji na izhodiščih Emilia Ambazsa, ki jih je napisal za italijanske oblikovalce leta 1972 za razstavo Italy: The new domestic landscape v Muzeju moderne umetnosti v New Yorku. Rezultat tega diplomskega dela je interpretacija bivalnega okolja v prihodnosti s pomočjo sodobnih metod oblikovanja in ponovnim razmislekom v okviru postavljenih omejitev ob petdeseti obletnici omenjene razstave. The bachelor thesis has explored the future of our domestic landscape. The domestic landscape of the future has been defined in a formal sense as well as in the context of relationships between the domestic landscape and the current global problems. The thesis is based on the brief from Emilio Ambazs, who wrote it for Italian designers in 1972 for the exhibition Italy: The new domestic landscape in the Museum of Modern Art in New York. The result of this bachelor thesis is my interpretation of the domestic landscape of the future with the aid of modern design methods considering the imposed limitations at the 50th anniversary of the previously mentioned exhibition.

Magistrsko delo obravnava mesto v prihodnosti skozi prizmo mobilnosti. V dveh delih, ki zajemata teoretično-raziskovalno fazo in načrtovanje, delo najprej pojasni proces nastanka mestnih kompozicij in obravnava procese v družbi, ki so vplivali na načrtovanje mestne strukture. V drugem delu poglobljena analiza v dveh poglavjih obravnava prometno strukturo na območju Ljubljanske urbane regije (LUR) ter njeni širši okolici in transportne navade Slovencev v razmerju z življenjskimi potrebami sodobnega človeka. Povzetek analize postavi temeljna izhodišča za oblikovanje distribucijske platforme. Delo združuje logistične vidike današnjih distribucijskih praks in storitev, ki povezujejo civilni transport in blagovni tranzit. Končni produkt magistrske naloge je predstavitev koncepta mobilne aplikacije, podprte s sodobnimi tehnološkimi orodji in smernicami, ki oblikujejo mobilnost v prihodnosti. The master’s thesis addresses the city in the future through the prism of mobility. In two parts, covering the theoretical research phase and planning, the work first explains the process of formation of urban compositions and discusses the processes in society that influenced the planning of urban structure. In the second part, an in-depth analysis in two chapters deals with the traffic structure in the area of the Ljubljana urban region (LUR) and its wider surroundings and the transport habits of Slovenes in relation to the living needs of modern man. The summary of the analysis sets the basic starting points for the design of the distribution platform. The work brings together the logistical aspects of today’s distribution practices and services that link civil transport and freight transit. The final product of the master’s thesis is a presentation of the concept of a mobile application supported by contemporary technological tools and guidelines that will shape mobility in the future.

Magistrsko delo je v grobem razdeljeno na dva obsežnejša dela. V prvem, teoretičnem delu obravnavam zgodovinski razvoj obrti, umetnosti in oblikovanja z namenom boljšega razumevanja njihovih medsebojnih odnosov in mehanizmov delovanja. Pri tem me zanimata predvsem vloga in položaj obrti. Karakteristike obrtniškega dela sprva določam preko primerjave z umetnostjo in oblikovanjem, kasneje pa se osredotočim tudi izključno nanje. Ker je keramika področje na katerem delujem, mu posvetim celotno zadnje poglavje prvega dela. Drugi del magistrske naloge se nanaša na praktično delo. V tem delu se usmerim v raziskovanje odnosov med človekom, objektom in umetnostjo. Zanimajo me značilnosti (ne)uporabnega objekta in razumevanje njegove funkcije, pri čemer se naslanjam predvsem na tradicionalno vlogo keramike v vsakdanjem življenju. Svojo magistsko nalogo zaključim s tezo o možni rabi tradicionalnih obrtniških pristopov pri formaciji objekta, ki je kasneje opredeljen kot umetniško delo. The master thesis is divided into two long parts. In the first one, which is primarily theoretical, I am explaining the historical development of craft, art, and design. Its purpose is to provide a better understanding of their relationships and to explain under which principles they work. My main research focus is on the position of craft and its role. I begin defining characteristics of craft through the comparison with art and design but later on, I list them independently as well. Since ceramics is my primary field of interest I write about it in the last chapter of the first part of my master thesis. The second part is focused on my artistic work. I am exploring the relationship between a human, an object and art. By focusing on the traditional role that ceramic objects have in our lives, I am looking for definitions of an (un)useful object and its function. My master thesis concludes by presenting the possibilities of implementing traditional craft techniques into an object that is considered to be an artwork.

Kapitalizem temelji na izkoriščanju planetarnega ekosistema in kot tak predvideva neskončno rast na končnem planetu, kar vodi v pospešeno degradacijo okolja. Prevladujoče vrednote tega sistema negativno vplivajo na določene naravne človeške lastnosti, ki so potrebne za naše dolgoročno preživetje. Nov oblikovalski pristop je zasnovan s ciljem spreminjanja vedenjskih vzorcev iz destruktivnih v sonaravne, trajnostne. Za ponovno vzpostavitev ravnovesja med okoljem in družbo moramo razumeti, kako delujejo ekosistemi in naravni procesi. Na tej podlagi proces oblikovalce vodi pri snovanju tehničnih in sistemskih rešitev, da bodo te dolgoročne in funkcionalne. Zasnovana storitev REsense z novim pristopom spodbuja odgovorno uporabo pohištva ter skrbi za zmanjšanje kemičnega onesnaževanja s tem, ko se izogiba proizvodnji novih materialov. REsense ponuja obnovo pohištva, samostojne izdelke in opremo prostorov z odpadnim materialom ter s tem zavrača ustaljeno potrošniško prakso, ki bremeni okolje. Poleg tega rešitev spodbuja čustveno navezanost uporabnika, kar se manifestira v bolj trajnostnem vedenju in daljši življenjski dobi izdelka. Capitalism is based on planetary ecosystem exploitation and as such predicts infinite growth on a finite planet, which leads to accelerated degradation of the natural environment. Predominant values of this system have negative impacts on particular natural human characteristics which are crucial for our long-term survival. The new design approach is based to shift behaviour patterns from destructive to more in tune with nature, sustainable. To re-establish the balance between the natural environment and society, we have to understand how ecosystems and natural processes work. On this basis, the process leads designers in forming technical and systematic solutions, for them to be long-lasting and functional. REsense service, which was based on this new approach, encourages responsible use of furniture and reduces chemical pollution by avoiding the production of new materials. REsense provides furniture refurbishment, products and interior furnishing with waste material and by that rejects the established consumer practice which harms the natural environment. Furthermore, the solution encourages users emotional attachment which manifests in more sustainable behaviour and prolonged product life span.

Kapitalizem temelji na izkoriščanju planetarnega ekosistema in kot tak predvideva neskončno rast na končnem planetu, kar vodi v pospešeno degradacijo okolja. Prevladujoče vrednote tega sistema negativno vplivajo na določene naravne človeške lastnosti, ki so potrebne za naše dolgoročno preživetje. Nov oblikovalski pristop je zasnovan s ciljem spreminjanja vedenjskih vzorcev iz destruktivnih v sonaravne, trajnostne. Za ponovno vzpostavitev ravnovesja med okoljem in družbo moramo razumeti, kako delujejo ekosistemi in naravni procesi. Na tej podlagi proces oblikovalce vodi pri snovanju tehničnih in sistemskih rešitev, da bodo te dolgoročne in funkcionalne. Zasnovana storitev REsense z novim pristopom spodbuja odgovorno uporabo pohištva ter skrbi za zmanjšanje kemičnega onesnaževanja s tem, ko se izogiba proizvodnji novih materialov. REsense ponuja obnovo pohištva, samostojne izdelke in opremo prostorov z odpadnim materialom ter s tem zavrača ustaljeno potrošniško prakso, ki bremeni okolje. Poleg tega rešitev spodbuja čustveno navezanost uporabnika, kar se manifestira v bolj trajnostnem vedenju in daljši življenjski dobi izdelka. Capitalism is based on planetary ecosystem exploitation and as such predicts infinite growth on a finite planet, which leads to accelerated degradation of the natural environment. Predominant values of this system have negative impacts on particular natural human characteristics which are crucial for our long-term survival. The new design approach is based to shift behaviour patterns from destructive to more in tune with nature, sustainable. To re-establish the balance between the natural environment and society, we have to understand how ecosystems and natural processes work. On this basis, the process leads designers in forming technical and systematic solutions, for them to be long-lasting and functional. REsense service, which was based on this new approach, encourages responsible use of furniture and reduces chemical pollution by avoiding the production of new materials. REsense provides furniture refurbishment, products and interior furnishing with waste material and by that rejects the established consumer practice which harms the natural environment. Furthermore, the solution encourages users emotional attachment which manifests in more sustainable behaviour and prolonged product life span.

Raziskovali smo področje izobraževanja, kjer smo se osredotočili na poučevanju in učenju v osnovnih šolah ter odkrivanju problematike. Umestili smo zaznano potrebo po spodbujanju in učenju kritičnega mišljenja ter ustvarjalnosti v cilje javnega osnovnega šolstva v Sloveniji. Problematiko smo definirali na podlagi prebrane literature, primerov dobrih praks, mednarodnih raziskav in nato opravljenih intervjujih ter opazovanjih pouka na različnih osnovnih šolah. Testirali smo možnost implementacije oblikovalskega mišljenja v učni proces. Ugotovitve opazovanj, intervjujev in našega prvega testiranja so bile osnova za načrtovalski del. Rešitev zaznane problematike je pripomoček Tvoja misija (priročnik za učitelje). Priročnik učitelja vodi skozi proces oblikovalskega mišljenja z vključevanjem predpisane učne snovi in ciljev. S pomočjo metod učitelj učence spodbuja k ustvarjalnosti, kritičnosti, samoiniciativnosti, iznajdljivosti, problemskemu učenju in povezovanju znanj. V podporo priročniku smo na podlagi ugotovitev testiranj razvili idejno zasnovo celostne storitve, ki vključuje forum, blog in spletno trgovino s spletnimi izobraževanji, interaktivnim organizatorjem pouka in mobilno aplikacijo. The research for this thesis includes the field of education with the focus on teaching in primary schools and discovering its problematics. The noticed demand for encouraging and learning about critical thinking and creativity as goals was placed in the public system of primary school education in Slovenia. Problematics was defined on hand of read literature, good practical examples, international researches, carried out interviews and observations at different primary schools. Possibilities on implementing design thinking in the teaching process have been tested. Conclusions from observations, interviews and the first testing were the basis for the projected part of the thesis. The solution for the detected problematics is a manual for teachers called Your Mission (Tvoja misija). The manual guides the teacher through the process of design thinking and how he or she can incorporate it into the teaching subjects and goals. With its help, the teacher can stimulate the students to be creative, critical, self-initiative, inventive and to encourage learning through problems and combining knowledge. As a support to the manual, an idea was developed for a complete solution to the problem – a forum, blog, online shop with webinars, interactive class-organizers and mobile applications. On hand of the results from the tests, all this would be a potential idea on how to make even more improvements in the future.

Raziskovalno delo obsega oblikovalski proces napredne tehnološke rešitve na področju zdravstva in izobraževanja. Oblikovali smo nosljiv inteligentni pripomoček za podporo oseb z motnjami avtističnega spektra (MAS) pri izzivih povezanih z aleksitimijo in tesnobo. Koncept vsebuje pametna očala, ki s pomočjo umetne inteligence (UI) prepoznavajo čustva oseb, s katerimi je uporabnik v interakciji. Rezultate mu sočasno sporočajo preko aplikacije za pametno uro s pomočjo vizualne in haptične podpore. Za lajšanje tesnobe je vključen podporni sistem, ki spremlja variabilnost uporabnikovega srčnega utripa (VSU) in ga vodi pri izvedbi dihalnih vaj. Rezultat sta koncept pametnih očal in prototip uporabniškega vmesnika aplikacije za pametno uro. Magistrsko delo je nastalo v tesnem sodelovanju z društvom ASPI (Društvo za pomoč odraslim osebam z motnjami avtističnega spektra – Aspergerjev sindrom), ki je s svojimi člani ter strokovnimi sodelavci aktivno sodelovalo pri etnografski raziskavi in participatornem oblikovalskem procesu. The following thesis explores the design process of an advanced technological solution in the field of healthcare and education. An intelligent wearable device was designed to support persons affected by autism spectrum disorders with challenges related to alexithymia and anxiety. The concept consists of smart glasses, which use artificial intelligence to recognize emotions of persons the user is interacting with. The results are communicated to the user by a smart watch application offering visual and haptic support. Anxiety is addressed by a support system based on heart rate variability monitoring, which guides users through breathing exercizes. Results of the process are concept smart-glasses and a prototype user interface for the smart-watch application. The thesis was developed in close collaboration with ASPI (Association for helping adults with Asperger syndrome), their members and professional associates who were actively involved in ethnographic research and a participatory design process.

Magistrsko delo sledi metodologiji procesa storitvenega oblikovanja in je razdeljeno na štiri dele: Odkritje in določitev problema. V središču pozornosti je obravnava pacienta v času zdravstvene oskrbe, pri čemer se kot glavna problematika izpostavlja komunikacija med pacientom in zdravnikom. Prvi del raziskave: analitično-raziskovalni del. Analitično-raziskovalna faza zajema pregled sekundarnih virov, naravo in cilje zdravstvene storitve. Sestavlja vpogled v razvoj zdravstva, pregled trenutnega stanja zdravstvene dejavnosti, napovedi prihodnosti ter zajema dejavnike uspešne komunikacije. Drugi del raziskave: kvantitativna in kvalitativna raziskava. Kvantitativna in kvalitativna raziskava obsega opazovanje znotraj zdravstvenih domov ter popis deležnikov (vseh vpletenih v proces). Kaže se pomembnost aktivne vloge pacienta: kot glavni element kakovostne komunikacije med pacientom in zdravstvenim izvajalcem, pa se izpostavlja element zaupanja. Oblikovanje rešitve. Vsi zgoraj navedeni koraki podajajo osnovo predlagani preoblikovani storitvi, ki temelji na izgradnji aktivnega pacienta. Zapisane so vsebinske smernice za izgradnjo komunikacijskih produktov. The master thesis follows the methodology of the service design process and it is divided into four parts: Discover and define a problem. In the focus is a treatment with the patient within the medical care, communication between the patient and the doctor is the main issue highlighted. The first part of the study. The analytical – research phase includes an overview of the secondary sources, the nature and objectives of the medical care services. It consists of an insight into the development of health care, an overview of the current state of health care, future forecasts and factors of successful communication. The second part of the study. This includes quantitative and qualitative research on the basis of observing the health care institutions and by listing of stakeholders (of all involved in the process). The significance of the active role of the patient is shown as the main element of quality communication between the patient and the healthcare provider, the element of trust is highlighted. Designing the solution. The study of the second part provides a starting point for the proposal of improving the health care system. An improvement in the role of an active patient plays an important role. A successful communication guide is prepared, in which important parameters for establishing good quality contacts with the patient are collected.

Magistrsko delo raziskuje problem nemotiviranosti prometnih udeležencev v Ljubljani za uporabo trajnostne mobilnosti, natančneje javnega potniškega prometa. V osnovi je to posledica neobveščenosti s strani uporabnikov in posledično občutka, da je javni prevoz neprimeren za njihove potrebe. Sliko stanja v Evropi sem pridobil z raziskavo različnih evropskih mest. Zatem sem se osredotočil na Ljubljano: problemi, obstoječi sistemi, vizija za prihodnost, kot tudi razumevanje potovalnih navad in problemov prebivalcev. Temu je sledila poglobitev na temo motivacije ter načrtovanje. Rezultat je nova aplikacija Urbana, ki uporabniku omogoča celovito in prilagodljivo uporabo javnega potniškega prometa z vsemi informacijami in funkcijami na enem mestu. Zajema standardne funkcije, kot so načrtovanje poti, nakup in spremljanje veljavnosti vozovnic, uporaba sistema izposoje koles BicikeLj. Poenostavljena uporaba opolnomoči uporabnika, da se znajde v zapletenem sistemu, kjer do zdaj ni bil postavljen na prvo mesto. Dodatni motivacijski spodbudi sta sistem izzivov in nagrad ter možnost stika LPP-ja in MOL-a. Njun namen je uporabniku ponuditi dodatne razloge za uporabo javnega prometa in možnost soustvarjanja mesta. Namen predlagane rešitve je nadgradnja uporabniške izkušnje uporabe storitev javnega prometa, s ciljem povečanja trajnostne mobilnosti. Master thesis explores the problem of motivation for sustainable mobility in Ljubljana, specifically the use of public transport. Main cause are the uniformed users, who feel that the public transport doesn’t meet their needs. Firstly I researched the situation in different European cities. Then I focused on Ljubljana: its problems, current systems, vision for the future as well as user habits and problems. After that I dived deeper into motivation and began designing. End result is a new Urbana app, which enables a complete and adaptable use of public transport with all information and functions in one place. It includes standard functions, such as navigation, purchase and monitoring tickets, use of bike sharing BicikeLj. Simplified use empowers the user to manage the complex system, which to this day didn’t put his needs as a priority. Additional motivational encouragements are challenge and reward system and contacting LPP and MOL. They offer an additional reason to use public transport and a chance to co-create the city. Purpose of the proposed solution is to upgrade the user experience of the public transport service with the goal to increase sustainable mobility.

Magistrsko delo obravnava temo in problem ekonomije deljenja oziroma ekonomije souporabe, ki je dandanes zelo prisotna predvsem v večjih mestih razvitega sveta. Je nov način ali življenjski slog, ki s pomočjo sodobnih informacijsko-komunikacijskih tehnologij posameznikom omogoča dostop in souporabo najrazličnejših predmetov ali storitev. Delo preučuje vzroke in vzgibe za ekonomijo deljenja ter preuči in analizira že obstoječe storitve na domačem in tujem trgu. Praktični del zavzema fokusiranje analize na končne uporabnike (v tem primeru študente v Ljubljani), pregled in analizo potreb končnih uporabnikov ter zasnuje rešitev v obliki storitve. Končen produkt tega dela je predstavitev izsledkov analize in predlog mobilne platforme. This Master thesis discusses the problem of sharing economy. Sharing economy is nowadays present everywhere – from small villages to large cities. It is a part of a lifestyle of many people, who can – with a help of new information-communication technologies – get access to joint usage of many material goods or services. This thesis analyses pros and cons of sharing economy, discuses ready-made sharing services present on domestic and foreign market. Practical part of this thesis consists of end-user focus (students), overview and analysis of end-user needs and proposes a solution as an answer to discovered end-user needs. End product of this assignment is presentation of analysis’ results and presentation of mock-up mobile platform.

V pričujoči magistrski nalogi sem reševala problem pomanjkanja gibanja otrok z Downovim sindromom ter načine in pristope pri motiviranju ob plezalnih aktivnostih. V praksi sem z različnimi metodami storitvenega oblikovanja in s šetvilnimi iteracijami testirala različne načine in pristope, ki bi pripomogli k večji motiviranosti za plezanje in homogenosti skupine pri izvajanju plezalnih uric. Izhajala sem iz treh vidikov: Pomembnost socialne inkluzije otrok s posebnimi potrebami v športne aktivnosti, ki so v večini namenjene ljudem z značilnim razvojem. Vloga storitvenega oblikovanja kot orodja oblikovalske prakse pri načrtovanju storitve za najranljivejše socialne skupine. Raziskovanje športnega plezanja in specifičnih lastnosti tega športa, kot potencialno rehabilitacijsko orodje za otroke z Downovim sindromom. V štiristopenjskem procesu raziskovanja, definiranja, razvijanja ter implementacije sem premišljeno zasnovala potek plezalne aktivnosti, ki je zastavljena tako, da je primerna tako za otroke z značilnim razvojem kot tudi za otroke z Downovim sindromom. V nalogi sem se torej osredotočila na inkluzijo otrok z Downovim sindromom v plezalne aktivnosti, ki so običajno namenjene otrokom z značilnim razvojem. S pričujočo nalogo sem potrdila, da je ustrezno oblikovana plezalna aktivnost z določenimi prilagoditvami primerna za otroke z Downovim sindromom, obenem pa lahko služi tudi kot izjemno učinkovita rehabilitacijska metoda. The following master’s thesis explores the problem of lack of exercise among children with Down syndrome, and offers different ways and approaches to motivate them to participate in climbing activities. I used different methods of service design, with numerous iterations, to test different ways and approaches to try and enhance children’s motivation for climbing, as well as achieve greater group homogeneity when executing climbing lessons. I observed the problem from three points of view: The importance of social inclusion of special needs children in those sports activities, which are mostly aimed at children with a regular development, The importance, involvement and role of service design as a tool in design practice when planning a service for most vulnerable social groups, Exploration of specific characteristics of sport climbing as a potentially good rehabilitation tool for children with Down syndrome. Through a four-stage process of researching, defining, developing and implementation, I devised a prudent plan of climbing activities, carefully constructed so as to meet the needs of children with regular development, as well as children with Down syndrome. Therefore, the main focus of my thesis is the inclusion of children with Down syndrome in climbing activities, which are ordinarily meant for children with typical development. With the research presented in this thesis, I confirmed my assumption that a suitably designed climbing activity with certain adjustments is appropriate for children with Down syndrome and can serve as a very effective rehabilitation method.

Naloga se ukvarja z iskanjem področij, kjer lahko oblikovanje izboljša situacijo, v kateri se znajdejo prosilci za mednarodno zaščito v Sloveniji, s fokusom na prosilcih, ki so nastanjeni v azilnem domu Ljubljana. Preko sodelovanja z nevladno organizacijo Inštitut za afriške študije so bila opravljena številna etnografska raziskovanja. Ugotovitve s terena so bile osnova za načrtovalski del. Kot ključni problemi, s katerimi se prosilci srečujejo, so bili prepoznani čas (kot dolgotrajno čakanje) ter njegovo preživljanje in nemoč v procesu. Posledično je bil del načrtovalskega dela posvečen snovanju celovite storitve za prosilce v azilnem domu. Rezultat tega dela je celoletni vsebinski načrt aktivnosti, ki stremijo k opolnomočenju in aktivnemu preživljanju prostega časa. Drug del načrtovalskega dela pa se je ukvarjal z oblikovanjem izdelkov, ki si jih prosilci izdelajo sami. Pri tem je bil poudarek na uporabnosti, namembnosti in estetiki. Rezultat tega dela so tri delavnice - ena za izdelovanje cvetličnih loncev (in zasaditev rastlin vanje), druga za izdelovanje torb in tretja za izdelovanje kvačkanih igrač. Za ta namen so nastali: dva cvetlična lonca, pet torb in dve kvačkani igrači. The thesis looks for ways for design to improve the situation of asylum seekers in Slovenia, with focus on asylum seekers stationed in the asylum home Ljubljana. Trough cooperation with non-governmental organization Institute for African studies field observations were conducted in the asylum home. Conclusions from the observations were the basis for the design stage, which was split in two parts. The identified main problems of asylum seekers were long processing time, lack of free time activities and lack of knowledge in the process. Therefore one part of the design stage was focused on designing a wholesome service for asylum seekers. The result of this was a year round activities plan that emphasizes empowerment and active spending of free time. The focus of the other part of the design stage was to design objects the asylum seekers could build themselves. The design had emphasis on usability, purpose and aesthetics. The results of this work were three designed workshops for making flower pots (and planting), bags and crochet toys. For testing purposes two flower pots, five bags and two crochet toys were made.