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Avoid burnout in the lab Q We are constantly short-staffed and often work overtime. Some employees rarely take days off in order to help with the workload, which has me [...]

Plan, prepare for disasters Q I recently moved to Florida, an area that has had a few close calls (and direct hits) with some scary storms. What do you suggest [...]

Sick-time abuse Q Does the panel know of any successful incentive plans that motivate staff members not to use sick time needlessly? A Alton Sturtevant says: 'I do not condone [...]

The article redefines quality in the context of healthcare in the U.S. It states that the term has included a focus not only on efficiency and safety, but also on customer service. It mentions that the medical practice's ability to produce predictable outcomes is the important requirement for success. It means that patients arrive at the end of treatment in the expected condition and that costs occur as they were expected to occur.

Highlights the meeting of the Clinical Laboratory Improvement Advisory Committee (CLIAC) in Atlanta, Georgia on February 11-12, 2004. Discussion of the draft of criteria for establishing a CLIA-waived test; Waiver aspects tackled such as specimen characteristics and test system characteristics; Data presented from surveys conducted in waived laboratories.

Presents information on issues surrounding the medical laboratory industry in the United States. Competitive bidding to cut costs of Medicare; Direct supervision requirements on laboratory services; Inspection on current procedural terminologies (CPT) codes.