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5 results on '"Pisaniello, Sandra L."'

1. The Influence of Emotional Labour and Emotional Work on the Occupational Health and Wellbeing of South Australian Hospital Nurses

Author

Pisaniello, Sandra L., Winefield, Helen R., and Delfabbro, Paul H.

Abstract

Nursing is an emotionally complex occupation, requiring performance of both emotional labour (for the benefit of the organisation and professional role) and emotional work (for the benefit of the nurse-patient relationship). According to the Conservation of Resources Theory, such processes can have a significant effect on psychological wellbeing and occupational stress, although little is known about the factors that moderate their effects. This exploratory study investigated the relationship between emotional labour and emotional work on psychological wellbeing and occupational stress in 239 nurses sampled from a South Australian hospital. The multi-component questionnaire study focused on the emotional labour elements of emotion expression and suppression, as well as surface acting and deep acting, and examined the companionship, help, and regulation elements of emotional work. In a multivariate model, emotional work was found to be less strongly predictive of negative psychological outcomes than was emotional labour, but was more strongly predictive of positive outcomes. Social support may moderate or be an antecedent to the performance of emotional labour and emotional work. The findings support the Conservation of Resources Theory with emotional work, rather than emotional labour, enabling the uptake of resources and leading to positive occupational health and wellbeing. (Contains 3 tables and 2 figures.)

Published
2012
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4. The role of high schools in introductory occupational safety education – Teacher perspectives on effectiveness

Author

Nasreen Jahan, Sandra L. Pisaniello, Helen R. Winefield, Annette J Braunack-Mayer, Dino Pisaniello, Sasha K. Stewart, Pisaniello, Dino L, Stewart, Sasha K, Jahan, Nasreen, Pisaniello, Sandra L, Winefield, Helen, and Braunack-Mayer, Annette

Subjects
high school, safety, education, Medical education, Operations Research & Management Science, Teaching method, Public Health, Environmental and Occupational Health, effectiveness, Poison control, Questionnaire, Student engagement, Grammar school, perception, Focus group, Occupational safety and health, Engineering, Industrial, Workforce, Pedagogy, teacher, Safety, Risk, Reliability and Quality, Psychology, Safety Research
Abstract

High school-based introductory occupational safety education has become common and serves an important role in preparing students for entry into the workforce. However, the practices and perspectives of teachers have received limited attention. We sought to gather empirical data from high schools in South Australia and examine potential predictors of effective safety education.Focus groups and interviews with teachers and school to work advisors were undertaken and a questionnaire survey of teachers conducted. Potential predictors of perceived effective learning were grouped in terms of teacher-, school- and teaching-related characteristics.Of the 156 respondents from 103 schools, 16% had received no formal safety training, 86% felt that the school management was supportive, and 36% felt that their ability to teach the topic effectively was compromised due to other demands of their role. Although general learning guidelines were available, there was variability in the time spent, teaching methods and resources used. In a multivariate model, perceived student engagement was significantly associated with the use of case studies (adjusted odds ratio= 2.2). The teaching of occupational safety in high schools would benefit by a standardized yet engaging approach, incorporating case studies. In-service teacher training with more explicit guidance on effective content and delivery is recommended Refereed/Peer-reviewed

Published
2013

5. The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service

Author

Mary E. Guy, Sharon H. Mastracci, Seung-Bum Yang, Mary E. Guy, Sharon H. Mastracci, and Seung-Bum Yang

Subjects
Public service employment, Emotions--Sociological aspects
Abstract

The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service challenges traditional public administration theory and its disavowal of the emotive component to public service delivery. Providing a comprehensive and comparative overview of the current research in this previously understudied area, this handbook situates emotional labor within public service and establishes emotional labor within individual, organizational, cultural, and situational scenarios. With chapters spanning twelve different countries across six continents, this handbook provides groundbreaking survey research that probes the daily work experience of public servants, paying special attention to the relational aspect of public service delivery. It ultimately seeks to revise the current public service paradigm, and will be an invaluable resource to researchers, public managers, and international public service organizations as the first of its kind for the public administration market.

Published
2019

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