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Recently, researchers started using cognitive load in various settings, e.g., educational psychology, cognitive load theory, or human-computer interaction. Cognitive load characterizes a tasks' demand on the limited information processing capacity of the brain. The widespread adoption of eye-tracking devices led to increased attention for objectively measuring cognitive load via pupil dilation. However, this approach requires a standardized data processing routine to reliably measure cognitive load. This technical report presents CEP-Web, an open source platform to providing state of the art data processing routines for cleaning pupillary data combined with a graphical user interface, enabling the management of studies and subjects. Future developments will include the support for analyzing the cleaned data as well as support for Task-Evoked Pupillary Response (TEPR) studies.

Research investigating cognitive aspects of information systems is often dependent on detail-rich data. Eye-trackers promise to provide respective data, but the associated costs are often beyond the researchers' budget. Recently, eye-trackers have entered the market that promise eye-tracking support at a reasonable price. In this work, we explore whether such eye-trackers are of use for information systems research and explore the accuracy of a low-cost eye-tracker (Gazepoint GP3) in an empirical study. The results show that Gazepoint GP3 is well suited for respective research, given that experimental material acknowledges the limits of the eye-tracker. To foster replication and comparison of results, all data, experimental material as well as the source code developed for this study are made available online.

Process model quality has been an area of considerable research efforts. In this context, the correctness-by-construction principle of change patterns offers a promising perspective. However, using change patterns for model creation imposes a more structured way of modeling. While the process of process modeling (PPM) based on change primitives has been investigated, little is known about this process based on change patterns and factors that impact the cognitive complexity of pattern usage. Insights from the field of cognitive psychology as well as observations from a pilot study suggest that the nesting depth of the model to be created has a significant impact on cognitive complexity. This paper proposes a research design to test the impact of nesting depth on the cognitive complexity of change pattern usage in an experiment., Comment: arXiv admin note: substantial text overlap with arXiv:1511.04059

Research on quality issues of business process models has recently begun to explore the process of creating process models by analyzing the modeler's interactions with the modeling environment. In this paper we aim to complement previous insights on the modeler's modeling behavior with data gathered by tracking the modeler's eye movements when engaged in the act of modeling. We present preliminary results and outline directions for future research to triangulate toward a more comprehensive understanding of the process of process modeling. We believe that combining different views on the process of process modeling constitutes another building block in understanding this process that will ultimately enable us to support modelers in creating better process models., Comment: arXiv admin note: text overlap with arXiv:1511.04057

Process model quality has been an area of considerable research efforts. In this context, the correctness-by-construction principle of change patterns provides promising perspectives. However, using change patterns for model creation imposes a more structured way of modeling. While the process of process modeling (PPM) based on change primitives has been investigated, little is known about this process based on change patterns. To obtain a better understanding of the PPM when using change patterns, the arising challenges, and the subjective perceptions of process designers, we conduct an exploratory study. The results indicate that process designers face little problems as long as control-flow is simple, but have considerable problems with the usage of change patterns when complex, nested models have to be created. Finally, we outline how effective tool support for change patterns should be realized.

Process model quality has been an area of considerable research efforts. In this context, correctness-by-construction as enabled by change patterns provides promising perspectives. While the process of process modeling (PPM) based on change primitives has been thoroughly investigated, only little is known about the PPM based on change patterns. In particular, it is unclear what set of change patterns should be provided and how the available change pattern set impacts the PPM. To obtain a better understanding of the latter as well as the (subjective) perceptions of process modelers, the arising challenges, and the pros and cons of different change pattern sets we conduct a controlled experiment. Our results indicate that process modelers face similar challenges irrespective of the used change pattern set (core pattern set versus extended pattern set, which adds two advanced change patterns to the core patterns set). An extended change pattern set, however, is perceived as more difficult to use, yielding a higher mental effort. Moreover, our results indicate that more advanced patterns were only used to a limited extent and frequently applied incorrectly, thus, lowering the potential benefits of an extended pattern set.

In the quest for knowledge about how to make good process models, recent research focus is shifting from studying the quality of process models to studying the process of process modeling (often abbreviated as PPM) itself. This paper reports on our efforts to visualize this specific process in such a way that relevant characteristics of the modeling process can be observed graphically. By recording each modeling operation in a modeling process, one can build an event log that can be used as input for the PPMChart Analysis plug-in we implemented in ProM. The graphical representation this plug-in generates allows for the discovery of different patterns of the process of process modeling. It also provides different views on the process of process modeling (by configuring and filtering the charts).

In an investigation into the process of process modeling, we examined how modeling behavior relates to the quality of the process model that emerges from that. Specifically, we considered whether (i) a modeler's structured modeling style, (ii) the frequency of moving existing objects over the modeling canvas, and (iii) the overall modeling speed is in any way connected to the ease with which the resulting process model can be understood. In this paper, we describe the exploratory study to build these three conjectures, clarify the experimental set-up and infrastructure that was used to collect data, and explain the used metrics for the various concepts to test the conjectures empirically. We discuss various implications for research and practice from the conjectures, all of which were confirmed by the experiment.

Research on quality issues of business process models has recently begun to explore the process of creating process models. As a consequence, the question arises whether different ways of creating process models exist. In this vein, we observed 115 students engaged in the act of modeling, recording all their interactions with the modeling environment using a specialized tool. The recordings of process modeling were subsequently clustered. Results presented in this paper suggest the existence of three distinct modeling styles, exhibiting significantly different characteristics. We believe that this finding constitutes another building block toward a more comprehensive understanding of the process of process modeling that will ultimately enable us to support modelers in creating better business process models.

Hierarchy has widely been recognized as a viable approach to deal with the complexity of conceptual models. For instance, in declarative business process models, hierarchy is realized by sub-processes. While technical implementations of declarative sub-processes exist, their application, semantics, and the resulting impact on understandability are less understood yet-this research gap is addressed in this work. In particular, we discuss the semantics and the application of hierarchy and show how sub-processes enhance the expressiveness of declarative modeling languages. Then, we turn to the impact on the understandability of hierarchy on a declarative process model. To systematically assess this impact, we present a cognitive-psychology based framework that allows to assess the possible impact of hierarchy on the understandability of the process model.

The construction of business process models has become an important requisite in the analysis and optimization of processes. The success of the analysis and optimization efforts heavily depends on the quality of the models. Therefore, a research domain emerged that studies the process of process modeling. This paper contributes to this research by presenting a way of visualizing the different steps a modeler undertakes to construct a process model, in a so-called process of process modeling Chart. The graphical representation lowers the cognitive efforts to discover properties of the modeling process, which facilitates the research and the development of theory, training and tool support for improving model quality. The paper contains an extensive overview of applications of the tool that demonstrate its usefulness for research and practice and discusses the observations from the visualization in relation to other work. The visualization was evaluated through a qualitative study that confirmed its usefulness and added value compared to the Dotted Chart on which the visualization was inspired.

Declarative approaches to process modeling are regarded as well suited for highly volatile environments as they provide a high degree of flexibility. However, problems in understanding and maintaining declarative business process models impede often their usage. In particular, how declarative models are understood has not been investigated yet. This paper takes a first step toward addressing this question and reports on an exploratory study investigating how analysts make sense of declarative process models. We have handed out real-world declarative process models to subjects and asked them to describe the illustrated process. Our qualitative analysis shows that subjects tried to describe the processes in a sequential way although the models represent circumstantial information, namely, conditions that produce an outcome, rather than a sequence of activities. Finally, we observed difficulties with single building blocks and combinations of relations between activities.