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AI has become an increasingly active area of research over the past few years in healthcare. Nevertheless, not all research advancements are applicable in the field as there are only a few AI solutions that are actually deployed in medical infrastructures or actively used by medical practitioners. This can be due to various reasons as the lack of a human-centered approach for the or non-incorporation of humans in the loop. In this workshop, we aim to address the questions relevant to human-centered AI solutions associated with healthcare by exploring different human-centered approaches for designing AI systems and using image-based datasets for medical diagnosis. We aim to bring together researchers and practitioners in AI, human-computer interaction, healthcare, etc., and expedite the discussions about making usable systems that will be more comprehensible and dependable. Findings from our workshop may serve as ‘terminus a quo’ to significantly improve AI solutions for medical diagnosis.

Much of Computer-Supported Cooperative Work (CSCW) and Human- Computer Interaction (HCI) research and practice is noticeably grounded on deep understandings of users’ contexts and practices. In order to achieve such understandings, assorted socio-scientific qualitative methods for data collection – e.g., in- depth interview, ethnographic observation and focus group – and analysis – e.g., discourse analysis, content analysis, and thematic analysis – have been appropriated and used within these fields. In this masterclass, participants will be introduced to a particular approach to thematic analysis (TA), which has been instrumental in many CSCW and HCI projects. The masterclass will particularly focus on how TA can be successfully used to move from rich qualitative data towards empirically grounded implications for design to orient the conceptualisation and development of new and innovative computer technologies. By means of a practical exercise, consisted of thematically analysing an interview transcript collaboratively, participants will have the opportunity to go through all the phases of the referred approach and understand how it can help them demonstrate rigour in the generation of implications for design.

Practice-centred computing has been at the heart of much of past and current Computer-Supported Cooperative Work (CSCW) and Human-Computer Interaction (HCI) research. Paying attention to people’s practices in context has proved to be essential to understand what types of support they would need in particular situations and think of innovative technological solutions for them. In this masterclass, the ontological and epistemological foundations of practice-centred computing will be introduced and discussed. Special attention will be dedicated to the Grounded Design (GD) research paradigm, a praxeological worldview focusing on investigating the quality of technological artefacts by the understanding of how human practices change, as people engage in using and appropriating them. In particular, the masterclass will address different methods and methodologies that can be used within this paradigm, and how these methods and methodologies can be systematically organised within a research framework, which can be instrumentally used for the design of useful and usable computer technologies.

In this paper, we reflect on the experiences from two Grounded Design (GD) research projects conducted by a multidisciplinary group of researchers between 2019 – 2021 and highlight the methodological foundations and related obstacles for iterative designing. Both projects investigate the phenomena of knowledge sharing and crisis-related learning in business organizations under the GD paradigm, which has been increasingly adopted within the Computer- supported Cooperative Work (CSCW) community. During these projects, the researchers with backgrounds in computer science, business informatics, software engineering, and sociology experienced the need for systematization to transition between the stages of GD. Looking back, we realize that our teams arrived at this systematization by blending the prior knowledge from team members’ original educational backgrounds. While blending practices most likely happens intuitively in interdisciplinary projects, as is often the case of the user-centered design initiatives seen in CSCW and Human-Computer Interaction, little can be found on how this usually happens and its implications. In this paper, we respond to this literature gap by discussing how this blending can facilitate the realization of GD projects and lead to a praxeological information science research perspective, which has ‘methods appropriation’ as key to systematizing abstraction, broader traceability, and flexibility of research methods.

Carrying out successful design workshops can be a challenging task. This can turn even more difficult, if one attempts to engage in more inclusive design workshops, where a broad range of user profiles are covered. If some of these profiles refer to people with impairments, things can get even more complicated. Furthermore, there are also associated challenges when trying to carry out something that is usually implemented as a face-to-face activity in an online format. This exploratory paper introduces a discussion on a few lessons learned from organising design workshops including both people with and without visual impairments. It also outlines our response to the situation created by the COVID-19 pandemic, which prevented us to engage in face-to-face design workshops. Based on feedback received from participants of a first in-person design workshop organised within one of our projects and on informal interviews carried out mainly over the phone to discuss ways to enhance the collaboration between people with and without visual impairments during such activities, we go on to introduce some relevant aspects that should be taken into consideration when planning inclusive design workshops. This is a preliminary contribution, meant to raise discussions on technology-mediated inclusive participatory design initiatives to further inform the development of a solid methodological contribution to CSCW.

This workshop sets out to provide a forum for discussing the potential of community-based participatory research (CBPR) to foster accessibility at the workplace. It aims at opening a space to engage people with and without disability in a discussion about how this approach can contribute to bring employees, employers, developers and researchers together for the elaboration of a sensitisation concept to make people aware of the relevance of developing and adopting highly accessible digital solutions for the workplace. In particular, it focuses on the potential of the approach to engage people with disability in research, development and, most importantly, in the job market. Ultimately, the workshop seeks to advance the discussion of how this type of research can contribute towards the inclusion of people with disability in society and to highlight the benefits of that. The workshop is based on the European CSCW tradition of using in-depth qualitative methodologies for workplace studies and practice-based computing. It addresses issues of cooperation and collaboration between research actors, in the pursuit of a deep understanding of work contexts and the design of socio-technical systems that respond to their emerging needs.

This exploratory paper makes the case for deepening and expanding CSCW research on how knowledge and digital professionals work at home. The steady rise of flexible and “mobile” working policies and burgeoning of freelance work and solo entrepreneurs, means that working from home is now commonplace. Yet, there is a dearth of investigations in relation to how people make working from home ‘work’. In response to this gap, this paper focuses on how homes become sites of complex coordination and negotiation for those people who use them as workplaces. In particular, the paper reviews the relevant literature and shows how it frames debates about working from home. Additionally, it opens up a set of research questions which should be urgently tackled. We argue that CSCW research needs to attend more closely to those intricate emplaced negotiations and coordination efforts that occur at home, not only to collaborate remotely with colleagues and clients, but also in relation to the more ‘intimate’ relationships of households families, as well as how both sets of relationships are shaped by the spatial and environmental organisation of the home as a shared space for most.

Based on an in-depth study with 56 informants (25 women and 31 men), across the ICT (Information and Communication Technology), creative and academic sectors in one city/regional hub in Ireland, this article investigates the so-called revolution in work/life practices associated with the post-Fordist labour processes of the Knowledge Economy from the perspectives of workers themselves. Recent theorisations of post-Fordist work patterns emphasise a rearranging of work and life place boundaries; a reconfiguring of work and life time boundaries; and a dissolving of the gendered boundaries of work and life (production and social reproduction)(Adkins and Dever 2014; Morini and Fumagalli 2010; Gill and Pratt 2008; Weeks 2007; Hardt and Negri 2004). Our findings suggest that, instead of dissolving boundaries, workers constantly struggle to draw boundaries between what counts as work and as life, and that this varies primarily in relation to gender and stage in a gendered life trajectory. Work extensification is compensated for via a perceived freedom to shape one’s own life, which is articulated in terms of individualised boundary-drawing. While younger men embraced ‘always on’ work, they also articulated anxieties about how these work habits might interfere with family aspirations. This was also true for younger women who struggled to make time for life in the present. For mothers, boundary drawing was articulated as a necessity but was framed more in terms of personal choice by fathers. Although all participants distinguished between paid work and life as distinct sites of value, boundaries were individually drawn and resist any easy mapping of masculinity and femininity onto the domains of work and life. Instead, we argue that it is the process of boundary drawing that reveals gendered patterns. The personalised struggles of these relatively privileged middle-class workers centre on improving the quality of their lives, but raise important questions about the political possibilities within and beyond the world of post-Fordist labour.

peer-reviewed This thesis provides a detailed account of the nomadic lives of a cohort of knowledge workers and explores the ways in which they are mediated by computer technologies. Although increasing attention has been paid to the wide range of their practices and related phenomena, which I term Technologically-mediated Nomadicity (Tm-N), in the past few years little has been said about how this way of engaging in work at multiple locations happens to people and is integrated in their work-life. Tm-N is herein discussed as the process through which the workplace is mobilised to an assortment of locations so that productive activities can be accomplished from these locations, often with the help of computer technologies. It is argued here that the relationship between Tm-N and the factors that lead to it are central to understanding why this approach to work-life is becoming increasingly common in contemporary society ??? especially among workers who hold knowledge-based positions. An understanding of this relationship gives further insights into the role of computer technologies in this scenario. The thesis focuses on academics developing work in and across several locations as the flexibility of many of their work activities means that they can be performed at home, in the office, in caf??s, restaurants, airports, airplanes, to name but a few locations. This potential ???lack of a stable and fixed location??? where work can be carried out characterises them as instances of T-Nomads (Tech Nomads), who are understood here as people who do Tm-N. This is an ethnographically-informed study, i.e. methods based on direct observation and in-depth interviews were used to collect data for the research. The fieldwork data suggest that Tm-N is a complex phenomenon showing that it can be understood as a process that emerges from people???s engagement with an ecology of practices, involving a dialogue between human bodies and technologies as work gets accomplished in and across different sites. Empirical evidence shows that Tm-N should be seen as dynamic and emergent; it is reconfigured according to the ways in which people think of their work-life, strategise about it and react in situations where tasks cannot be accomplished as planned. Furthermore, the findings point towards the existence of a spectrum of factors driving Tm-N that ranges from choice, through opportunity to obligation. Finally, the findings suggest that Tm-N should not be regarded as a process to do only with work, but as encompassing practices that often blur the boundaries between the professional and the personal spheres of people???s lives.