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The present paper, rooted in the field of cathedral studies, proposes a framework that analyses the qualitative results from a survey administered in Liverpool Cathedral at two Christmas Eve carol services on the afternoon of 24 December in 2019. The argument is introduced by a review of both quantitative and qualitative literature in the field of cathedral studies, as well the former and current mission priorities of Liverpool Cathedral. Attention is also paid to the liturgical celebration in which survey participants took part. The qualitative results from the Christmas Eve questionnaire are organised into six main themes: cathedral as place, cathedral liturgy, choir and music, general positive affirmation, cathedral local engagement, and cathedral welcome. Conclusions are drawn concerning the significance of the data to the field of cathedral studies, as well as praxis, and trajectories for further research are suggested. [ABSTRACT FROM AUTHOR]

The aim of the present paper, set within the developing science of cathedral studies, was to analyse the qualitative comments added by 113 of the 567 participants who submitted responses to a quantitative survey while attending the Holly Bough Service in Liverpool Cathedral on the afternoon of the Fourth Sunday of Advent 2019. These qualitative comments added depth and texture to the quantitative responses to illuminate five core aspects of the participants' experience: the aesthetic and spiritual qualities of the Cathedral; the aesthetic and spiritual qualities of the Holly Bough Service; the aesthetic and spiritual qualities of the Cathedral's musical tradition; the wider sense of connection with the Cathedral; and the impact of the ministry of the Cathedral clergy. The qualitative comments also drew attention to matters for further reflection by the Cathedral. Conclusions are drawn regarding the general effectiveness of Cathedrals within an increasingly secular environment, and the specific effectiveness of Liverpool Cathedral's mission strategy of 'Encounter'. [ABSTRACT FROM AUTHOR]