Search

Roadmapping emerged from industry and has evolved over the decades, through improvements and refinements made by both practitioners and research groups, to become an established and extensively deployed method. Roadmaps are popular in helping to convey and communicate the essence of strategic plans, organizational initiatives, program pathways, and future courses of action. But what actually constitutes a roadmap? What are the unique attributes that distinguish them from other journey-mapping approaches and forward-looking business documents? Drawing upon active involvement in industrial engagements, applied research, tool development, and supported by the literature, a roadmap has now been defined as a structured visual chronology of strategic intent . Further, roadmapping has been defined as the application of a temporal–spatial structured strategic lens . As a result of these more rigorous and robust expressions, this article reports and reviews their underpinning concepts and dimensions, and puts them forward as the new standard definitions.

This paper focuses on the implications of digital technologies (DTs) for the technology management (TM) discipline. The study explores DT-induced changes through the lens of the widely used TM framework, where TM is a dynamic capability consisting of activities developing and implementing technologies as a source for competition. The findings help to offer an expansion of the TM framework in three major ways: (1) inclusion of orchestration as a new TM capability/activity, (2) integration of TM activities across multi-modal stakeholder interactions, and (3) emphasis on the critical role of TM professionals in carrying out TM activities. The proposed expanded version of the TM framework aims to provide a basis for future theoretical and applied research to advance understanding of the TM discipline.

The engineering design process transforms stakeholder needs into design specifications. This study focuses on the engineering design process for systems of products and services known as product-service systems (PSS) and proposes a novel way to analyze PSS ideas by four characteristics: customer perceived value level, connectivity number, type and degree of connectivity, and configuration type. The process to apply this characterization scheme examines the inter-dependencies within a PSS and between the PSS and its environment and holistically incorporates the interests of customers, end-users, and social and environmental stakeholders early in the development process. This process clarifies design specifications in seven cases across five industries.

When roadmapping is being introduced into an organisation, there are a number of ‘reference’ processes which can be consulted to help ease the barriers to implementation. However, it is critical to recognise that such reference processes offer a baseline design and careful consideration should be given to how they could be adopted for use within a specific organisational setting. Through a research engagement with the LEGO Group, this paper captures and reports on the process journey (including the problems faced by the users and lessons learned) in customising a reference process and the deployment of the adapted approach.

Introduction Acquired brain injury (ABI) is a major cause of morbidity and mortality in childhood. Specialist rehabilitation services are often situated far from families and local services may be non-standardised and fragmented. A strategic level of understanding is needed to improve patient care and outcomes. Roadmapping techniques are commonly used in industry settings to discover and present a systematic understanding of structures; however, they are rarely used in the healthcare setting. With continuing pressures on healthcare systems worldwide, they provide an effective method for examining services. Methods The Institute for Manufacturing (IfM) strategic roadmapping method was used to identify areas of difficulty and opportunities in paediatric neurorehabilitation. Participants included stakeholders from a wide range of professions and sectors who have input with children after ABI. Results Delegates identified a range of ‘layers’ covering trends, drivers, current experience and unmet needs. From these layers, four priorities were identified and further expanded.These included: ‘access to medical and therapy expertise close(r) to home’, ‘shared understanding across family, school and health’, ‘family and professional awareness of resources and support’ and ‘establishing a centre for rehabilitation technology evaluation, advice and co-ordination of services and research’. Conclusion The IfM strategic roadmapping method identified and developed key areas for development in the field of paediatric neurological rehabilitation. Healthcare professionals looking at strategic level difficulties should strongly consider the use of such systematic tools when evaluating areas of practice.

There is no single best way to manage technology in a company and there is no mechanistic route to success, but this accessible handbook provides a wealth of international examples, up-to-date case studies and activities designed to ...

Since the 1970s, marketing and innovation management communities have been investigating how to incorporate customer-desired functions into new product and service designs. These wide-ranging enquiries have shed light on the impact of lead-user engagement in new product development, demonstrated ways to examine service production and delivery, such as the use of „line of visibility‟ in service blueprints and the modelling of „service encounters‟, and have created new terms such as „value co-creation‟. Despite these efforts, recent reviews have identified the lack of an holistic approach to new product-service system (PSS) development. This deficiency needs to be rectified, especially for complex PSS developments in regulated industries such as healthcare, as often there are multiple stakeholders posing conflicting priorities to the development team. This paper describes a novel PSS characterisation approach that supports the early-stage new PSS development process. The approach is originated from eleven healthcare case studies, involving twenty-five new products, services and PSSs. Following the methodology of action research, further cases are selected for the application of the approach to a new product, service or PSS concept in facilitated workshops. Initial implications of employing this approach in three cases are discussed in this paper.

This paper presents a preliminary productservice system (PSS) classification framework, which challenges the existing schemes that have not distinguished between service and intangible product. Two recently completed cases in the health information and communications technology (ICT) sector have revealed new dimensions for PSS classification from the perspective of internal stakeholders, that is those within the company who are directly involved in the new PSS development. These new dimensions are volume, value, and quality. Volume is the relative number of product / service elements in the PSS. Value is the relative product / service contribution to the worth of the PSS. Quality is the features, knowledge, skills and attitudes that affect the successful usage of the PSS. The findings also suggested that a PSS configuration might remain constant when the product and service proportions change. The results from these two cases have provided important directions for further work in PSS classification. Keywords

Researchers and practitioners defined and assessed nine original and important research goals in the context of Visualization Science, and proposed methods for achieving these goals by 2010. The synthesis of the whole event is presented in the 10th research goal. This article contributes a building block for systemizing visualization research by proposing mutually elaborated research goals with defined milestones. Such a consensus on where to go together is only one step toward establishing visualization science in the long-term perspective as a discipline with comparable relevance to chemistry, mathematics, language, or history. First, this article introduces the conference setting. Second, it describes the research goals and findings from the nine workshops. Third, a survey among 62 participants about the originality and importance of each research goal is presented and discussed. Finally, the article presents a synthesis of the nine research goals in the form of a 10th research goal, namely \'Visualizing Future Cities\'. The article is relevant for visualization researchers, trend scouts, research programme directors who define the topics that get funds.