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2. An Assessment of Container Seaport Efficiency Determinants.

8. Customer satisfaction in the presence of imperfect knowledge of data.

11. The satisfaction of healthcare consumers: analysis and comparison of different methodologies.

14. Competing globally with cost accounting : a case study

15. Integration and socialization of new employees in the bank sector

16. International Journal of Hospitality Management

17. How to decrease the impact of the world financial crisis, using the Institutional Theory as a support for the improvement of the Administration of Results

18. A new innovative model using RFID : a system design and its implementation

19. Cooperation on Stocks Recover

20. Complex projects’ management using eva – a case study

22. Exploring the Dynamics of Entrepreneurship

23. Chaos, anti-chaos and resources: dealing with complexity

24. A strategic profit model to measure Indian apparel retail performance

25. Illegal fishing: an economic analysis

26. Franchising - Iberian companies internationalization

29. Efficiency performance of the Algarve hotels using a revenue function [Summary]

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