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L’obiettivo del lavoro consiste nel valutare, in chiave di strategie di marketing, le potenzialità derivanti dall’estrapolazione di informazioni dalle fonti web non strutturate. A tal fine, è stato appositamente progettato e realizzato un software di marketing intelligence finalizzato ad agevolare l’operatività sui mercati internazionali delle piccole e medie imprese agroalimentari. Alla descrizione dell’architettura e della funzionalità del software segue la presentazione dei risultati ottenuti da una sua sperimentazione sul mercato dell’oliod’oliva australiano.

In the previous years Information System manage only information inside the company, today a company may search and manage information of the other companies. In this scenario the problem of communication between Information Systems is of the highest importance. Up to the present moment, several types of integration have been used but all were founded on the agreement (about data to share and the exchange format) between the interested Information Systems. Today, thanks to the new technologies, it is possible that an Information System uses data of another Information System without a previous agreement. The problem is that, often, the Information System may refer to the same data but with different names. In this paper we present a methodology that, using ontology, and thus the intrinsic semantic of each data of the Information System, allow to create a global ontology useful to enable a semantic communication between Information Systems.

Nowadays there are an increasing evolution of technological solutions providing the virtual collaboration among people geographically distributed to obtain some common goals. At the same time virtual collaborative environments are often used for learning purposes because increase the interaction among users. These systems are usually developed in a custom way according to the specic requirements without any kind of standardization in terms of denition of collaboration among involved users. Although the literature shows attempts to formally express learning processes through a standard language, there are not proposals that combine e-learning languages with typical concepts of 3D collaborative experiences. This paper propose a notation model able to design collaboration for e-learning virtual environments.

Up to some years ago, industries operating in the field of document filing systems had a great boost to their growth, driven, above all, by the need of Public Administrations and of large-scale industries to externalize their paper archives. Now document filing system companies are slowly trying to convert themselves into digital enterprises becoming, de facto, providers of services going far beyond the simple physical provision of space for rental in warehouses: services such as Substitutive Optical Scanning, document indexing, manual data input and OCR (Optical Character Recognition) are now essential. In this context these companies often encounter difficulties facing up to problems more typical of the software engineering field: small several documental production is ever more dependent on their clients’ internal business processes and integrated with their information systems. This makes the clients increasingly subject to the work of external software house to perform every, even little, modification to the implemented systems. In this paper we present a case study: the YouFile service prototype. This system supports smart document (both paper and electronic) indexing. It is based on a WebOS interface in order to benefit from the desktop metaphor, and it uses an ontological approach that defines not only the document classes but also the semantic relationships between specific characteristics of each document class. The system allows the management of the process of document indexing and retrieval in an automatic way, generating the data entry forms at run-time.