1. Customer Analytics using Surveillance Video
- Author
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Ijjina, Earnest Paul, Joshi, Aniruddha Srinivas, Kanahasabai, Goutham, and P, Keerthi Priyanka
- Subjects
Computer Science - Computers and Society ,Computer Science - Computer Vision and Pattern Recognition ,Computer Science - Machine Learning - Abstract
The analysis of sales information, is a vital step in designing an effective marketing strategy. This work proposes a novel approach to analyse the shopping behaviour of customers to identify their purchase patterns. An extended version of the Multi-Cluster Overlapping k-Means Extension (MCOKE) algorithm with weighted k-Means algorithm is utilized to map customers to the garments of interest. The age & gender traits of the customer; the time spent and the expressions exhibited while selecting garments for purchase, are utilized to associate a customer or a group of customers to a garments they are interested in. Such study on the customer base of a retail business, may help in inferring the products of interest of their consumers, and enable them in developing effective business strategies, thus ensuring customer satisfaction, loyalty, increased sales and profits.
- Published
- 2025
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