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Leadership research has assumed that leader group prototypicality enhances leadership influence during a leader's tenure. Other leadership research has also assumed that leaders, especially founders, can transform their leadership influence into a legacy that will survive death and departure from the organization and continue to impact followers. However, to understand the historically embedded nature of leadership influence, it is critical to unpack how specific leaders can become group prototypes and influence followers after their departure. We address this opportunity by examining organizational ghosts—former organizational members who become the ideal prototype of an organization's values and identity. Drawing on qualitative data from an organizational merger, our analysis reveals that admired and adored leaders with broad exposure became embodied organizational prototypes. After organizational exit, they became organizational ghosts, institutionalized by associative learning, perpetuated practices, and physical memory work. When activated—either intentionally or organically—these ghosts had "ghostly encounters" (remembered and imagined) with remaining members that safeguarded the organization, comforted organizational members, and devalued alternative value systems. We introduce the concept of organizational ghosts, explain how leaders can become ghosts, and specify remembered and imagined encounters as mechanisms through which former leaders can have enduring influence in organizations. [ABSTRACT FROM AUTHOR]

This study aims to examine the relationship between organizational memory and intellectual capital within the National Electricity and Gas Company in El Oued, Algeria. The research investigates the impact of adopting an organizational memory philosophy on the development of intellectual capital. The study employs a dual-method approach: a documentary (descriptive) method, which reviews relevant literature to establish the theoretical framework for organizational memory, and a survey (analytical) method, which uses a questionnaire as the primary tool for data collection. The validity and reliability of the sample, comprising 40 participants, were confirmed, achieving a high reliability score of 95%. Data analysis was conducted using the Statistical Package for the Social Sciences (SPSS 21) and various descriptive statistical tools. The findings indicate that the company exhibits a moderate level of organizational memory and intellectual capital. Moreover, a statistically significant relationship exists between organizational memory and intellectual capital within the company at a significance level of 0.05, based on the dimensions and types outlined in the study model. [ABSTRACT FROM AUTHOR]

Corporate enterprises have long embraced their historical legacy, preserving not only documents in their archives, but also buildings, and old equipment from their past operations. Scholars in management and marketing studies have dedicated attention to exploring the heritage of business organizations since the 2000s, primarily interested in how firms leverage their historical legacies to enhance performance, build identity, and ensure long-term success. This has, however, developed independently from the interdisciplinary field of cultural heritage studies, which largely overlooks how corporate enterprises deal with what they see as their own heritage. The paper bridges this divide by reviewing existing heritage approaches in management and marketing studies literature and exploring the potential of addressing this corporate heritage discourse in the field of critical heritage studies. It argues that since socioeconomic interests invariably influence heritage processes, engaging with this corporate heritage discourse may enhance our understanding of the complex interplay between organizations, heritage, and societal dynamics in the broader context of heritage studies. [ABSTRACT FROM AUTHOR]

With resource sharing staff staying an average of 3-5 years, capturing policies and procedures to facilitate onboarding and strengthen institutional memory is key in building consistent workflows. Creating documentation was a multi-stage process executed over several years. Initially, the staff supervisor wrote office policies and assigned staff to write step-by-step guides for common workflows. These were kept in shared storage and evaluated and updated periodically. During pandemic closures, mind-mapping in MindManager aided gap analysis to prioritize areas of the workflow not yet documented. Most recently, this documentation moved into Microsoft Teams which both limits inadvertent alteration and facilitates searchability. [ABSTRACT FROM AUTHOR]

Copyright of Arab Journal for Scientific Publishing is the property of Research & Development of Human Recourses Center (REMAH) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

In a previous study, a knowledge management model was developed, focused on organizational memory and strategic guidelines based on the critical success factors of this management that considered organizational memory to contribute to the success of knowledge management and provide the construction of sustainable competitive advantages that has been validated in Spanish organizations. In view of the expressive results arising from this previous study, this work carried out a bibliographical survey that encompassed research on knowledge management, critical success factors of knowledge management, knowledge management models and organizational memory, with the objective of identifying advances that have occurred in recent years in the research area. The searches, from 2019 to july 2023, were carried out in the Database of Periodicals in Information Science and in the Scientific Electronic Library Online. 308 records were retrieved which, after inconsistencies and duplications, resulted in 133 valid records. It is emphasized that this bibliographic survey will serve as a basis for a larger project that will validate the study described above in Brazilian organizations. As a result, this survey made it possible to carry out an analysis of what was produced in the years following the research in the Spanish context to ensure that new and important findings were considered when carrying out the research in the Brazilian context. In addition, it was possible to conclude that, despite knowledge management and organizational memory being in evidence, reinforcing the importance of researched terms in information science, the relationship between searched terms still needs further studies. [ABSTRACT FROM AUTHOR]

Most organizations use command hierarchies—the type of hierarchy depicted in a common organizational chart—but it is not well understood why and how environments make this structure useful. One possibility is that command hierarchies provide positive net benefits when groups of agents must respond to changes in the environment, particularly when each group member’s local conditions are similar and somewhat synchronous. We ask: How does the performance of hierarchical groups vary with changing environments? We build an agent-based model to better understand the strengths and weaknesses of hierarchy for groups faced with these changes in space and time. In these environments, a local worker has more information about local conditions, but a manager has more information about overall conditions. We show that command hierarchy outperforms non-hierarchy in many synchronous and asynchronous environments, including those where local conditions differ substantially and would seem to make a manager’s “big picture” input much less useful to workers. In these more asynchronous environments, a manager’s view of overall conditions does give useful information to workers, with crucial caveats: workers must have the autonomy to judge the accuracy and relevance of manager input to their local work, or they perform worse than non-hierarchical groups. This autonomy enables the organization to learn. Relatedly, we also find increased agent memory is important for performance in all environments. Our model reveals that environments that vary locally can cause unavoidable tension between the views of front-line workers and managers, or local offices and head offices; even perfect agents find themselves in an inevitable computational dilemma. The best organizational strategy to manage this dilemma is continuing to provide manager input while enabling some degree of worker autonomy. [ABSTRACT FROM AUTHOR]

One of the journal's longtime editors passed away last fall. Textual Cultures began as Text in 1984, edited by W. Speed Hill (1935-2007) and David Greetham (1941-2020). In 1997, with Text 10, Edward M. Burns replaced Greetham and, with Speed Hill, co-edited the journal through its run, until 2006, with volume 17. He then helped Wayne Storey with the transition from Text to Textual Cultures and stayed on as a co-editor until 2013. I asked Wayne to share some of his memories. [ABSTRACT FROM AUTHOR]

Enterprise social media (ESM) is changing how knowledge workers interact and share information; however, a debate persists as to whether ESM is an adequate knowledge management system. ESM provides a rich set of affordances for organizational knowledge work, such as improved organizational memory, but also constrains knowledge work performance because of digital interruptions. Extending and complementing existing scholarship, this study asks the following research question: How can organizations design ESM to realize its knowledge work benefits? Using a computational agent-based model that incorporates the design features of ESM, workers' attitudes, and resulting ESM-use affordances and constraints, this study shows how ESM-use outcomes are contingent both on the design of and users' attitudes toward ESM. Specifically, the negative effects of ESM interactivity are mitigated when employees have a low transparency preference and access ESM without posting as much. The study further unpacks asymmetric engagement as the mechanism that leads low transparency configurations to be more resilient to the negative effects of interruptions driven by ESM interactivity. Asymmetric engagement--learning from posted content without interacting often--enables the gradual creation of organizational memory while maintaining a broad user base by minimizing interruptions. These results ultimately contribute a multilevel model of ESM use and knowledge work outcomes, enhancing the theoretical understanding of previously studied mechanisms such as communication visibility and providing implications for organizations designing ESM. [ABSTRACT FROM AUTHOR]

The concept of institutional amnesia represents a means of describing the loss of policy-relevant knowledge across time. This loss is keenly felt in all government institutions and typically leads to a conclusion that institutional amnesia is a problem to be fixed. However, there are positives that can be associated with a lack of memory. This article explores the good and the bad of memory loss by asking 'how much amnesia is enough?' This question prompts a discussion of the nature of amnesia in government, where it is most keenly felt, what causes it and the effects it produces. [ABSTRACT FROM AUTHOR]

Copyright of Umm Al-Qura University Journal of Educational & Psychological Sciences is the property of Association of Arab Universities and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

While emerging literature explores how organizations engage with the past, investigations of how complex relationships to the past influence mobilizing multiple forms of historical representation in practice remain scarce. The current study examines different relationships to the past to shed light on how their complex and at times contradictory connotations relates to the use of multimodal historical cues in organizational practices, based on a qualitative study of art galleries in downtown Tehran, Iran. We describe how fondness for, aversion to and conflicted relationships with the past coexist, and how and why actors use diverse historical cues to express these diverse relationships in practice. We add to current understandings of organizational uses of the past by offering insights into how and why organizations actively evoke and manage positive, negative, and conflicted relationships to the past, and how these relationships draw upon diverse discursive and non-discursive supports to organizational practices aiming at different yet complementary goals. [ABSTRACT FROM AUTHOR]

This mini review aims at summarizing the current state-of-the-art of empirical unlearning and intentional forgetting (U/IF) research at the individual, team, and organizational level. It adds to an earlier review and incorporates 31 recent studies from 2019 to 2022. The review reveals that predictors based on the organization's adaptation context (e.g., competitive intensity), organization level (e.g., leadership exploration activities), individual task-related (e.g., features of the routines changed), and person-related level (e.g., cognitive control strategies) variables relate to process variables, such as the type of U/IF, the U/IF content (e.g., success beliefs or failure beliefs), and information processing variables (e.g., team information processing). The outcome variables are at the organizational level (e.g., cross-boundary innovation), team level performance level, the individual task performance level (e.g., errors), and person-related level (e.g., self-esteem). The analyzed studies at the team and organizational levels preferred crosssectional study designs or in-depth qualitative methods, which severely limits the possibility of making causal statements. In contrast, at the individual-level studies use longitudinal designs as well to make temporal aspects of U/IF visible. But these individual level results are limited in terms of their generalizability to other levels. Even though all studies make valuable contribution to the understanding of antecedents and outcomes of U/IF, the temporal and process-related aspects of how U/IF unfolds at the different levels and subsequent options for its deliberate facilitation remain empirically little elaborated. It is proposed that in addition to studying the antecedents and consequences of U/IF in cross sectional designs, the topic needs more longitudinal designs to capture the nature of the U/IF processes in organizations. [ABSTRACT FROM AUTHOR]

Considering that only knowledge can create sustainable competitive advantages so that organizations can deal with contemporary challenges, and that these advantages can only be enjoyed through organizational memory, this study carried out a bibliographical survey on knowledge management, knowledge management implementation models, critical success factors of knowledge management and organizational memory. The searches, from 2008 to 2021, were carried out in the Base de Dados de Periódicos em Ciência da Informação and in the Scientific Electronic Library Online. A total of 435 records were retrieved which, after eliminating inconsistencies and duplications, resulted in 243 valid records. Through this survey, it was possible to verify the situational analysis of the studies involving the subjects studied, as well as the relationship between them, in the last 14 years, which, as a result, has made it possible to affirm that these subjects are in evidence, but that the relationship between them needs to be further explored. It is believed that conducting studies such as this can contribute to the consolidation of knowledge management, organizational memory, and Information Science, in addition to collaborating to have more successful cases of knowledge management in organizations. [ABSTRACT FROM AUTHOR]

How is a values-based legacy worked on in organizations to influence organizational members' practices to bring forward the organizational purpose? Earlier studies have highlighted the process of remembering the organization's motto as a way of recontextualizing the past, as well as the leaders' role in recalling values. In analyzing both pioneers and contemporary leaders of a 150-year-old values-based nonprofit healthcare organization, this study find that the pioneers' ideals, values, purposes, and intentions are remembered in contemporary leaders' work of maintaining and bringing forward the values-based legacy. The work is based on the four micro-processes of openness, anchoring the practice in history, realization of values, and relational practices. The micro-processes are enhanced by mechanisms such as religious and historical inspiration, processes of expectation and interpretation, as well as enacting compassion and quality through relational work. The work of remembering institutional values has established a moral awareness and ethical sensitivity in the organization toward the maintenance of the mission of reaching out to marginalized groups of patients. [ABSTRACT FROM AUTHOR]

A growing body of research on how organizations engage with their histories has shown that organizational members revisit history in the light of present-day concerns to inspire or legitimize future courses of action. Studies of the processes through which organizational history is brought to bear on the present and future, however, remain rare. To uncover the processes and practices through which organizational members systematically engage with history, we investigate uses of material memory in four corporate museums. Our analysis uncovers three distinct modes of engagement, reflecting different temporal perspectives on organizational identity, involving different cross-temporal interpretative processes, and influencing action in different ways. Our theoretical insights have significant implications not only for understanding the use of history in organizations, but also for research on organizational identity and organizational memory. [ABSTRACT FROM AUTHOR]

The departure of colleagues with a long tenure at a library, whether planned or unplanned, can be devastating for the organization. A review of the literature reveals that terminology for discussing this issue is inexact, but that "knowledge transfer" with a particular focus on "tacit knowledge" and "institutional memory" are useful terms. Library leadership needs to plan for effective knowledge transfer early, ensuring that explicit knowledge is maintained consistently in easily accessible forms, and that tacit knowledge is transferred through methods such as phased retirement, cross-training, and storytelling. The study conducted here illuminates these issues, but further work is needed to determine the next steps. [ABSTRACT FROM AUTHOR]

This study aimed at gaining an in-depth understanding of how teaching thinking was adopted and diffused as an instructional innovation in primary schools from principals' perspectives. Using Rogers' Diffusion of Innovation (DOI) theory as a theoretical lens, one-on-one semi-structured interviews were conducted with eight Chinese primary school principals. Interviews were audio-recorded, transcribed, open coded, and analysed by using constant comparison analysis. Results found:1) the principals' prior knowledge about teaching thinking and their perceived characteristics of the thinking skills programme (TSP) prompted the principals to adopt the TSP in their schools; 2) recruiting seed teachers, offering direct thinking skills classes, and demonstrating cannon fodder classes played an important role in kicking off the TSP; 3) engaging in online and on-site training, infusing thinking skills into subjects, and routinizing lesson studies were essential in adapting the school to teaching thinking; 4) opening training and lesson studies to all teachers, and point-to-area peer influence were effective ways of diffusing teaching thinking in schools; 5) building positive feedback mechanisms, making teaching thinking a distinct feature of the school, collaborating with external partners, and forming organizational memory were effective measures of sustaining the diffusion. Implications for adopting and diffusing instructional innovations in schools were discussed. [ABSTRACT FROM AUTHOR]

Introduction: Institutional repositories were consolidated as important tools for the Open Access movement due to the possibility of making scientific production available, however, there are still challenges related to the implementation and maintenance of repositories, especially with regard to underutilization and copyright issues/intellectual property. Thus, considering this context and with the objective of teaching practical use of the Design Science Research method applied to Information Science, during the Design Science Research discipline of the Graduate Program in Knowledge Management and Organization, from the School of Information Science and the Graduate Program in Built Environment and Sustainable Heritage, from the School of Architecture, both from the Federal University of Minas Gerais, the students were challenged to develop an institutional repository as an artifact. Objective: Present the experience of applying the Design Science Research method to design a digital repository. Methodology: Design Science Research. Results: It presents the journey through the stages of identification and awareness of the problem, systematic review of the literature and ideation of an institutional repository based on a scientific journal. The Design Science Research method proved to be a driver of all research and, through the association of rigor and relevance, promoted the approximation between theory and practice. Conclusion: It contributes not only to the presentation of the method in a theoretical and practical way, but also exemplifies its use in the field of Information Science. [ABSTRACT FROM AUTHOR]

This study aimed to make a bibliographic analysis regarding construction of institutional memory from archival documents. The search was carried out in the database of the Coordination for the Improvement of Higher Education Personnel (capes), using the terms: "archive" + "institutional memory"; "archive" + "organizational memory"; "archive" + "corporate memory". The time frame delimited the period between 2009 and 2018 the areas of applied social sciences and humanities and the areas of knowledge of information science, communication and history were selected. From the results found, fifteen papers were selected for reading and analysis, and the result pointed to the matters of dispute and power, memory and forgetfulness, manipulation and ideological impositions that permeate the construction of memory. In addition to the interdisciplinary nature of the research, it was noticed that the archival documents were fundamental for the production of the theses read. However, more studies are still needed to deepen the theme, highlighting the interdisciplinary character of memory. And, moreover for the development of methodologies, that use archival documents as a fundamental part for the construction of institutional memory. [ABSTRACT FROM AUTHOR]

Background & Purpose: Today, the classical structures and approaches of organization and management have often lost their effectiveness in the face of increasing environmental changes, and organizations are forced to abandon and forget these traditional approaches. The purpose of this study is to identify the antecedents and consequences of purposeful organizational forgetfulness using a meta-analysis approach.Methodology: The present study is developmental in terms of purpose and descriptive regarding method. The study population consists of scientific articles and master’s theses in the field of targeted organizational forgetting from 2011 to 2020, from which 45 cases were entered through meta-analysis process with a non- random purposive sampling method. The selected studies were analyzed using CMA2 software. The reliability of the research includes the reliability of identification that was obtained through the agreement of the referees in selecting and categorizing the researches, the reliability of coding was achieved through the agreement of the referees on the use of specific concepts for coding variables, and the reliability of significant level and effect size was gained through an agreement in measuring the effect size between the two meta- analysts.Findings: Findings suggested that the variables of information technology, organizational learning, knowledge management, organizational intelligence, transformational leadership and servant leadership have the highest impact factor among the antecedents, and variables of organizational change, staff empowerment, knowledge management, organizational learning, organizational agility and organizational performance have the highest impact factor among the consequences of targeted organizational forgetfulness.Conclusion: By using the antecedents identified in the present study, organizations can take steps to break the dependence on their outdated habits, structure, knowledge and technology, and be ready to accept changes and new approaches in the field of organization.

Copyright of Electronic Turkish Studies is the property of Electronic Turkish Studies and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The topic of organizational memory of administrative leaders and their effect on promoting the organizational integration of human resources is an important topic in business organizations. It is a modern concept in the field of management, which led researchers to conduct research and work on realistic solutions for it. The research problem was based on the organizations' endeavors to develop their products and services by relying on their experiences, culture, and organizational history, and to create a job affiliation in their human resources, especially those human resources working in the Al-Mansour Hotel in Baghdad. The importance of the research stems from the novelty of its variables, the precedence of its application in the hotel in question. The current study aimed to determine how to benefit from the organizational memory of the administrative leaders in promoting the organizational integration of human resources. Five research investigation hypotheses were considered, including a main hypothesis and four sub-hypotheses. The researchers used the questionnaire to collect the research data. Fifty-eight forms of the questionnaire were distributed to the hotel sample, containing (40) phrases about the research variables. Fifty-four forms were subjected to a statistical analysis by the researchers using a set of statistical methods in SPSS:V-24, as well as Excel:V-2013 so as to analyse the data obtained statistically. The researchers found that there was a significant effect on the organizational memory of the administrative-technicalmanagement-leadership. The researchers have found a significant effect of the organizational memory of administrative leaders (technical-administrative-cultural-marketing), in promoting the organizational integration of human resources working in the Al-Mansour Melia Hotel. Researchers have recommended that the conclusions and recommendations of the research should be adopted by the hotel in question and other similar hotels. [ABSTRACT FROM AUTHOR]

In the 20 years of Strategic Organization, how well has knowledge drawn from the behavioral theory of the firm contributed to the field of strategy? We see progress both in the pages of SO! and elsewhere in the field of strategy, but this progress has been held back by divisions between strategy and organization theory in what theories should predict, what mechanisms are preferable predictors, and what outcomes are of interest. Despite these divisions, the last few years have seen particularly rapid progress, turning the behavioral theory of the firm into one of multiple organization theory sources of strategy knowledge. It is time to reassess and consider the best future direction, and we propose a framework organized around how strategy is shaped by the (1) organizational structure, (2) organizational decision makers, (3) organizational history, and (4) organizational environment. This subdivision captures the decision-making units in the theory (1–2), the importance of experience (3), and the role of context (4). We outline fruitful research topics based on this framework. [ABSTRACT FROM AUTHOR]

Meeting minutes (and similar records) provide a cherished window into the internal workings of important bodies, but scholars usually have little option but to trust their veridicality. However, the production of a record of talk as it happens is a difficult task, especially when talk is animated and turn-taking unregimented. I compare recordings of four National Security Council meetings secretly made by Presidents Kennedy and Nixon with minutes and notes taken by NSC principals and staff members. While minute-taking practices differed in level of detail, all minute-takers engaged in processes of preservation, deletion, and transformation as they sought to distill and disambiguate. Moreover, the need to omit some talk made it possible to suppress certain kinds of content, such as evidence of internal disagreement. The loose relationship between talk and its written incarnation is consequential for lay actors, such as subordinates who rely on minutes for insight into their superiors' wishes and mindsets; for scholars tempted to read minutes as an accurate account of what transpired; and, potentially, for other sorts of investigators looking to apportion responsibility for misbehavior and bad outcomes. [ABSTRACT FROM AUTHOR]

In a historical case study, this paper explores the mechanisms by which the rational interpretation of written text can produce divisiveness and splintering. The mechanisms of division are derived from theories of organizational rationality, cultural logics, organizational memory, and group conflict. The propositions are explored in an analysis of common sense rationality with a focus on the 19th century Stone-Campbell movement. When emotions are not adequately integrated into the culture of rational interpretation, group conflict can arise. The material characteristics of written text combined with a high-diffusion, low-hierarchy, highly recorded and publicized, and proactively contentious, emotionally triggering environment creates a breeding ground for division. The analysis paints a multi-dimensional picture of division and splintering from a sociomaterial standpoint. [ABSTRACT FROM AUTHOR]

This paper is the first to investigate the impact of banks' organizational memory of past history on the conservatism of accounting policy. Specifically, we investigate two types of bad time history: banks' undercapitalization and the failures of other banks during financial crises. Using a large sample of U.S. banks over the period 1997–2013, we find that both types of bad times are positively related to timelier recognition of earnings decreases versus earnings increases in accounting income. We also find that following bad times, banks increase their allowance for loan losses. The results of path analysis and survey research indicate that bad time memory of banks impacts bank accounting conservatism through CEO tenure and board of directors' tenure. Collectively, our results suggest that banks' organizational memory of bad times and macro-level banking crises lead to greater accounting conservatism in banks. [ABSTRACT FROM AUTHOR]

The purpose of the current research was the effect of organizational memory on the performance of human resources in new product development (knowledge-based companies based in Bushehr Science and Technology Park). This research is based on the findings of field research. The statistical population includes all managers and employees of knowledgebased companies located in Bushehr Science and Technology Park, whose approximate number is 135 people, using simple random sampling method, and based on Cochran's sampling formula, 100 people as a sample were selected and reviewed. Two questionnaires of organizational memory and new product development performance were used to collect data. Cronbach's alpha was used to check the components related to the studied variables from the professors' point of view and to check the reliability of the questionnaires, which was 82.00 for organizational memory. and 75/for new product development performance. Was obtained. Pearson's correlation test and multiple regression were also used to test the research hypotheses. The obtained results showed that there is a positive and significant relationship between the research variables. Also, the results showed that the dimensions of organizational memory have an effect on the performance of new product development (β=.600). The results of structural equation modeling also showed that organizational memory has a positive effect on the performance of new product development human resources in knowledge-based companies located in Bushehr Science and Technology Park, and the theoretical model of the research was confirmed. [ABSTRACT FROM AUTHOR]