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This study determined undergraduates’ satisfaction of online food and beverage services amidst financial distress in Nnewi urban, Anambra State, Nigeria. Descriptive survey research design was used by the study. Population consisted of 3,509 students. Sample size was 35. Questionnaire was the instrument used for data collection. Data was analyzed using mean and standard deviation. Findings revealed that different types of food and beverage products were purchased online. The problems undergraduates face in online food and beverage services included delayed delivery, use of artificial food colouring and fear of food contamination. Strategies for enhancing students’ satisfaction of online purchases included timely delivery of products ordered and appropriate delivery mechanism. Findings also showed that the ways online food and beverage purchases can influence undergraduate’s finances included high cost of online food products, additional cost for delivery among others. Among recommendations made was that online food vendors should ensure that food products delivered are same with products ordered by customers in order to enhance customer satisfaction.

Purpose: Food service establishments and online food delivery companies use a revenue share model based on a commission rate. Because of the asymmetry of bargaining power, many food service establishments are vulnerable to a high commission rate. What is missing in the ongoing discussion about the revenue share model is the perspective of food consumers, who are the third party in the multi-sided market. Design/methodology/approach: Within a willingness-to-pay (WTP) framework, we study if food consumers have preferences for the commission rate charged by food delivery companies to food service establishments. With 456 random consumers in the United States, we conduct a controlled experiment in which information is used as treatment in two groups. In the first group, the provided information only relates to the revenue share model (i.e. economic). In the second group, participants also received information about price control initiatives (i.e. economic and political). Findings: Based on WTP-space mixed logit model results, there is a significant effect of information on preferences for the commission rate. While participants in the control group exhibited no aversion to the commission rate, participants who received treatment had a significant and negative WTP. The magnitude of the effect is estimated at -$1.08 for participants in the first treatment and -$2.28 for participants in the second treatment. Originality/value: To date there is no applied research on the preferences of consumers in the online food order and delivery industry with respect to upstream conditions (i.e. commission rates). [ABSTRACT FROM AUTHOR]

China’s traditional governance model, featuring localized management by local governments, has been unable to effectively manage the increasing cross-regional flow of food safety risks caused by the emerging trends in online food consumption. This weakness highlights the urgent need to reform the online food safety regulation mechanism. To support this effort, this study uses the social cogovernance framework to investigate the effects of regulation by logistics companies on the behavioral strategy choices of sellers and the social cogovernance level. This study constructs a three-party evolutionary game model among online food sellers, platforms, and logistics companies authorized by the government to regulate online food safety. The equilibrium points are verified by Matlab numerical simulation, and the relationship between equilibrium points and social cogovernance level is also examined. The results show that (1) The probability of sampling inspection, financial penalties imposed by the government, financial subsidies, and financial penalties within the supply chain influence logistics companies in fulfilling their responsibilities for regulating online food safety; (2)Utilizing logistics companies to regulate online food safety has a restraining effect on sellers’ risky behaviors, effectively mitigating online food safety risks;.(3)Different equilibrium points in the system represent varying levels of social cogovernance, and leveraging logistics companies to regulate challenging online food safety can enhance the system’s social cogovernance level. Based on these results, this study supports the feasibility and impacts of utilizing logistics companies to regulate online food safety.

Background: Overweight and obesity are defined as abnormal or excessive fat accumulation that presents a risk to health. Around 2.8 million people dying each year as a result of being overweight or obese. The Time spend on social media and other online platforms has remarkably increased and also the prevalence of Noncommunicable disease. The Food related decisions influenced by social media has detrimental effects on the health. Objectives: 1. To assess the role of social media influencers and online food delivery platforms on BMI among adults of Perambalur 2. To determine the association between social media influencers and online food delivery platforms with obesity Methodology: We conducted a cross-sectional study in 399 adults of Perambalur district from March 2023 – May 2023. Consent was obtained. A Semi-structured self-reported questionnaire was used to collect socio-demographic, second section consist of impact of social media influencers on food consumption and third section consist of questions related to food ordering and online food delivery app usage. The collected data were analyzed using SPSS Version 23. Results: There is a significant association between people who use food delivery apps in higher frequency and obesity. 53.3% of people who are obese have higher frequency of usage of food delivery apps. There is a significant association between usage of social media and obesity. 21.7% of people who are obese have higher usage of social media. Conclusion: The increasing usage of social media and online food delivery platforms has lead to easy access to foods and an increase in prevalence of obesity and other medical complications. So proper recommendations should be made to prevent the younger generations from such diseases.

Holistic governance theory is a new type of public management strategy, which helps to provide citizens with a seamless and non-separated holistic service governance scheme, and provides new ideas for food safety supervision. Based on the theory of holistic governance, this article proposes three levels of online food safety supervision, from the perspective of the integrity of supervision implementation to reconstruct the execution network, the integrity of the supervision body to reconfigure of the participating network, the integrity of the supervision accountability to reshape of the power and responsibility system.

Firstly the research background and the current status of online food safety research were introduced, and then the current status and problems of online food supervision were analyzed in this review. Finally, some supervision strategies were proposed in four ways, i.e., the construction of a smart collaborative supervision platform, the reform of supervision organization and power reshaping, the breaking information asymmetry and the strengthening of consumer rights protection.

China's traditional governance model, featuring localized management by local governments, has been unable to effectively manage the increasing cross-regional flow of food safety risks caused by the emerging trends in online food consumption. This weakness highlights the urgent need to reform the online food safety regulation mechanism. To support this effort, this study uses the social cogovernance framework to investigate the effects of regulation by logistics companies on the behavioral strategy choices of sellers and the social cogovernance level. This study constructs a three-party evolutionary game model among online food sellers, platforms, and logistics companies authorized by the government to regulate online food safety. The equilibrium points are verified by Matlab numerical simulation, and the relationship between equilibrium points and social cogovernance level is also examined. The results show that (1) The probability of sampling inspection, financial penalties imposed by the government, financial subsidies, and financial penalties within the supply chain influence logistics companies in fulfilling their responsibilities for regulating online food safety; (2)Utilizing logistics companies to regulate online food safety has a restraining effect on sellers' risky behaviors, effectively mitigating online food safety risks;.(3)Different equilibrium points in the system represent varying levels of social cogovernance, and leveraging logistics companies to regulate challenging online food safety can enhance the system's social cogovernance level. Based on these results, this study supports the feasibility and impacts of utilizing logistics companies to regulate online food safety., Competing Interests: Declaration of competing interest The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper., (Copyright © 2024 The Author(s). Published by Elsevier Inc. All rights reserved.)

Copyright of Food & Machinery is the property of Food & Machinery Editorial Office and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The global pandemic has brought a varied effect on economy as a whole whereby affecting each and every sector both in terms of finance and customer retention. These two criteria stand as a pioneer when it comes to the food delivery industry. An online food delivery industry stands as a middle man between the customer, restaurants and food delivery services thus the sustainability not only depends on customer retention but also listing of standard restaurants in the mobile apps. In this paper we will study a detailed list of what are the various factors that had an impact the online food delivery business during the COVID -19 period and lockdown. The variables involved in the selection the mobile application, the economic and the environmental pressure that forces the consumers to take up online mobile delivery as the only choice. With the help of survey that was conducted among various consumers in the Chennai city and through the analysis using various statistical tools it is concluded that the sustainability of the online food delivery industry in the near future. [ABSTRACT FROM AUTHOR]

Copyright of Food & Machinery is the property of Food & Machinery Editorial Office and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Ciência da Informação is the property of Instituto Brasileiro de Informacao em Ciencia e Tecnologia (IBICT) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

"Internet plus" has contributed to radical changes of food supplies and consumption patterns in China. This called for a need to fill the legislative-regulatory vacuum of online food business while promoting digital economic development. While the rise of large-scale platforms constitutes a challenge for such regulation, those platforms also bring about regulatory innovation by taking advantage of self-regulation and co-regulation.This paper analyses the role of online platforms and aims to provide an insight into the development of online food regulation in China, which may subsequently contribute to the establishment of common principles for online food regulation, in particular, and internet regulation, in general. [ABSTRACT FROM AUTHOR]

Digital platforms are affecting more areas of our lives, and both practitioners and researchers have begun exploring their potential for alternative food networks (AFNs). As AFNs move into the digital realm, additional attributes become available to consumers that can offer motives for participation. Past literature about AFNs and digital platforms has described very different types of consumer motives for participation. As AFNs move into the digital realm, we know very little about consumer preferences regarding this new and complex choice context. This study explored consumer preferences for digital AFN attributes based on a choice experiment with best-worst scaling. The data were collected from 768 Norwegian REKO (a digital farmer's market on Facebook) consumers. The analysis revealed that traditional AFN attributes were more important than digital attributes. However, digitalisation can help augment traditional AFN attributes, such as shorter value chains and transparency. The results also show the presence of two customer segments with different motives and preferences for AFN attributes. Overall, the findings confirm the need for further research on digital AFNs as this new context is a unique environment that challenges assumptions from several different perspectives. • Investigates consumer preferences for digital AFN attributes. • Traditional AFN attributes are more important than digital platform attributes. • Potential for synergies between AFNs and digital platforms. • Hedonic and utilitarian customer segments with differing preferences for digital AFNs. [ABSTRACT FROM AUTHOR]

This study aimed to examine: (1) how the Internet has changed consumers food-buying behavior and identify its associated factors; (2) consumers' concern about food safety information of online food products. A cross-sectional study was performed from October to December 2015 in Hanoi-a Vietnamese epicenter of food service. One thousand seven hundred and thirty six (1736) customers were randomly chosen from food establishments of 176 communes. Data were collected through face-to-face interviews using structured questionnaires. The majority of participants reported using the Internet to search for food products (81.3%). The most crucial factors influencing food purchases through the Internet were convenience (69.1%) and price (59.3%). Only one-third of participants selected products based on accurate evidence about food safety certification or food origin. The majority of participants were concerned about the expiration date (51.6%), while brand (9.8%) and food licensing information (11.3%) were often neglected. People who were:(1) female, (2) highly influenced by online relationships, and (3) having difficulty in doing usual activities were more likely to look for online food products. These findings produce practical advice to consumers when purchasing their desired food products on the Internet, to online food retailers and to the Government of Vietnam to implement appropriate legislation regarding trading online food products.