1. Time-efficient consultation hours in the department of gynecological endocrinology
- Author
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Anne-Sophie Berger, Marina Sourouni, Norman Bitterlich, Kerstin Blickenstorfer, Kai J. Bühling, Irene Lambrinoudaki, Xiangyan Ruan, Katrin Schaudig, Michael von Wolff, and Petra Stute
- Subjects
Benchmark ,patient satisfaction ,duration of consultation ,best practice ,Gynecology and obstetrics ,RG1-991 ,Diseases of the endocrine glands. Clinical endocrinology ,RC648-665 - Abstract
Background The aim was to conduct a benchmark pilot study to find the best practice for consultation hours in the field of gynecological endocrinology. Suitable benchmarking participants were found in China, Germany, Greece, and Switzerland. Specifically, the study aimed to find the most time-efficient and beneficial consultation type in gynecological endocrinology focused on menopause and whether a shorter face-to-face consultation correlates with lower patient satisfaction.Methods This was an observational study. To analyze the processes of all benchmarking participants three tools were used: a measurement of time needed for the different consultation types, a questionnaire for patients and one for physicians. The primary endpoint was the time measurement of first consultations. Secondary endpoints were the time measurements of follow-up consultations and phone consultations and patient satisfaction.Results The mean overall duration of a first consultation differed from 20.4 min to 39.7 min (p = 0.003), mainly based on differences of the mean time to acquire the patient history, 5.6 to 21.6 min (p
- Published
- 2024
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