Search

Copyright of Management & Quality / Zarządzanie i Jakość is the property of Scientific Society of Organization & Management / Towarzystwo Naukowe Organizacji i Kierownictwa and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Purpose: The aim of this research is to check how the external factors, for example the pandemic or high inflation rate, influence the behavior of food consumers. Design/methodology/approach: The main method was the survey questionnaire conducted among 2000 consumers in Poland on a representative sample. Findings: The external factor such as the pandemic influenced the change of consumer behavior when it comes to the food choice. Usually consumers considered less characteristics of food, but the main food choice criteria remained almost the same, such as: best before date, price, ingredients and the country of origin. Research limitations/implications: The results are limited to the Polish market, however can be continued and expanded for other external factors and other markets. Practical implications: The results of this study show how the participants of the food market should be prepared for various crisis. Originality/value: This paper shows how the external conditions of various sources can influence and change the food market and consumers behavior. It is addressed to researchers and professionals operating in food market, food choice, consumers behavior. [ABSTRACT FROM AUTHOR]

Food safety is the basic characteristic of food and the most important one because food has the direct impact on our health. The COVID-19 pandemic influenced the whole food chain and consumer behavior by the restrictions, shutdowns and fear of being infected. This paper presents the results of the survey conducted among 71 enterprises operating in the food industry in Poland in 2022. The representatives were asked to assess the influence of the pandemic on food safety standards and their usefulness during the pandemic. They were also asked about the positive and negative aspects of the pandemic from the perspective of the food industry. It was shown that the pandemic strengthened the need and understanding of the hygienic standards, collaborations with suppliers and employee training. On the other hand, caused the more frequent food quality and safety inspections, shortages of the employees and supplies, and economic losses. [ABSTRACT FROM AUTHOR]

The aim of this article was to analyze how organizations with an implemented ISO 9001 quality system responded to the crisis caused by the Covid-19 pandemic. For the purpose of the study, a set of questions was developed to enable a simplified assessment of the QMS maturity level. Next, it was verified how organizations with different levels of quality culture coped with the reorganization forced by the restrictions associated with the outbreak of the pandemic. As a result, it was confirmed that there is a relationship between QMS maturity and the implementation of actions that can be described as systemic. It was also found that the involvement of top management and the motivating and supporting role of the quality management representative were the factors that had the greatest impact on taking action in a crisis situation. [ABSTRACT FROM AUTHOR]

Purpose: The aim of this study was to check how the COVID-19 pandemic influenced the perception of the high quality of food products. Design/methodology/approach: The research process consisted of the following stages:developing research methodology, consultation of the research tool, sample selection, implementation of the measuring phase of the survey; developing a statistical report; elaboration of a final report.The research was made by a professional company operating in quantitative research method. Information on the assumed scope of the study was obtained through the use of a tool - a quantitative questionnaire. The questionnaire was built of closedtyped questions.The sample consisted of 2000 people selected taking into account the place of residence (region), gender and age. Findings: The global crises observed in the recent horizon, including the crisis caused by the COVID-19 Pandemic, are changing our reality while becoming a source of stress for many people around the world. Due to the restrictions introduced for many of us, obvious shopping behaviour, i.e. access to shops, restaurants, etc. They are becoming more difficult and sometimes even impossible. According to studies carried out, the taste of food has gained importance as an indicator of high food quality. Still (before, during and after the pandemic), the three most popular characteristics of high-quality food are: no food additives, organically grown ingredients, HACCP/ISO 22000 information, and product branding has lost importance and given way to taste. However, after the COVID-19 pandemic, the importance of HACCP/ISO 22000 information increased, demonstrating the importance of the role of hygiene, food safety and the need for information that consumers can trust. Research limitations: Research limitations result from the analysis of a purposively selected case (food market in Poland), which does not allow general conclusions to be formulated. Nevertheless, the article refers to the perception of food quality on the territory of the whole country. Practical implications: Our findings should be of interest to decision-makers responsible for shaping the quality of food produced, especially if they want to maintain a competitive advantage in the food market by including customer orientation in their strategies. Originality/value: This is the first article to present the results of a study on the impact of the crisis on consumers' perceptions of quality food products considering three time perspectives: before, during and after the COVID-19 pandemic. [ABSTRACT FROM AUTHOR]

Copyright of Zywnosc is the property of Polish Society of Food Technologists - Scientific Publishing and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Management & Quality / Zarządzanie i Jakość is the property of Scientific Society of Organization & Management / Towarzystwo Naukowe Organizacji i Kierownictwa and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)