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1. Medición de la calidad del servicio en el Registro Civil ecuatoriano desde el modelo SERVQUAL.

Author

Muñoz-Zamora, Karina and Flores-Urbáez, Matilde

Subjects
CONVENIENCE sampling (Statistics), QUALITY of service, LIKERT scale, PUBLIC services, CONSUMERS
Abstract

Copyright of Revista de Ciencias Sociales (13159518) is the property of Revista de Ciencias Sociales de la Universidad del Zulia Venezuela and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Published
2024

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