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Background: Patient counseling is an integral part of the pharmacy services provided in community pharmacies, and it can be used as a tool to determine the quality of health care. This study aimed to evaluate the community pharmacists' counseling services and determine patients' satisfaction toward these services. Methodology: This study was a descriptive, community-based cross-sectional study in the Sudanese population from March 2020 to June 2020. One thousand nine participants responded to the questionnaire. A convenience sampling method was used to collect the data. Data were collected using an online predesigned standardized questionnaire and then analyzed using the Statistical Package for the Social Sciences. Results: It was found that most of the participants (78.4%) were from urban areas. The majority of the participants (84.8%) completed their education until the university level, and 82% of the respondents were aged between 18 and 29 years. Females were 57.1%, and 50.5% of the participants work in the medical field. About 60% (59.9%) of them have never been asked if they had an allergy to certain drugs when they visited the pharmacy and 81.6% did not receive any information about what to do if they missed a dose, whereas 71.6% have never been told about the possible side effects of the drugs they are prescribed. The average score of satisfaction among the participants was 18.24 ± 3.953. It was found that 32.1% and 11.8% of the people involved in the study were satisfied and very satisfied with the pharmacist's counseling services, respectively. Chi-square test revealed that opinion/feedback about the pharmacist and his services was significantly associated with gender, residence, and working in the medical field. Conclusion: More than two-thirds of the participants reported positive feedback toward the community pharmacists and their services. Patient satisfaction was significantly associated with gender, residence, and working in the medical field. Opinion/feedback about the pharmacist and his services was significantly associated with gender, residence, and working in the medical field.

Background: On March 11, 2020, the WHO has declared that coronavirus disease 2019 (COVID-19) is a global pandemic infection. People's commitment to the recommended control measures is generally affected by their knowledge, attitudes, and practices (KAPs) concerning COVID-19; hence, this study aimed to assess the KAPs of university students in Sudan regarding COVID-19. Materials and Methods: This was an online descriptive cross-sectional study, performed between April and June 2020 among Sudanese students enrolled in 10 universities in Khartoum state. The study was conducted using an online questionnaire designed in Arabic. The sample size in this study was 657 students. Data were collected by a convenience sampling method and were analyzed using the Statistical Package for the Social Sciences. Results: More than 60% of the participants were females, around two-thirds (68.1%) aged between 18 and 23 years. More than 81% of the participants live in urban areas; approximately two-fifth (59.5%) of them were medical students. About 59% of the participants have sufficient knowledge. Twenty-two percent of the participants reported a positive attitude, while 71% of them reported a fair attitude, and only 3.8% reported a negative attitude. Nearly 94% of them do not go out of home, and 95% do use disinfectants, solutions, and face masks to prevent contacting and spreading COVID-19. Knowledge was significantly associated with age, gender, study level, being medical or nonmedical students, attending online lectures or webinars about COVID-19, and educational level, while attitude was significantly associated with gender. Conclusion: More than half of the participants had sufficient knowledge, and the minority of them had a negative attitude toward COVID-19, while most of them had a good practice. Gender and attending online lectures or webinars about COVID-19 were the predictors for participant's knowledge.