1. Cancellation of Elective Cases in a Recently Opened, Tertiary/Quaternary-Level Hospital in the Middle East
- Author
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Dana Dweik, James McAvoy, Alex Macario, Amanda J. Morris, Markus Haisjackl, and Massimo Ferrigno
- Subjects
Adult ,Male ,Pediatrics ,medicine.medical_specialty ,Operating Rooms ,Efficiency, Organizational ,Revenue loss ,Tertiary Care Centers ,03 medical and health sciences ,Appointments and Schedules ,Middle East ,0302 clinical medicine ,030202 anesthesiology ,medicine ,Humans ,030212 general & internal medicine ,Patient compliance ,health care economics and organizations ,Aged ,Financial impact ,business.industry ,Middle Aged ,medicine.disease ,Anesthesiology and Pain Medicine ,Elective Surgical Procedures ,Patient Compliance ,Female ,Medical emergency ,business ,human activities - Abstract
Case cancellations have a negative financial impact due to revenue loss and the potential costs of underutilized time. The goals of this study at a recently opened hospital in the Middle East were to measure the cancellation rates for elective surgical or endoscopic cases and to identify the reasons for cancellation. During the 1-month study period, 170 (22.4%) of the 760 scheduled cases were cancelled. Cultural norms and patient no-shows on the day of surgery accounted for the majority of case cancellations. Understanding local factors on hospital functions may be vital for organizations expanding into new geographic areas.
- Published
- 2017