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ObjectivesWhen adverse events (AE) occur, there are different consequences for healthcare professionals. The environment in which professionals work can influence the experience. This study aims to explore the experiences of second victims (SV) among health professionals in Argentina.MethodsA phenomenological study was used with in-depth interviews with healthcare professionals. Audio recordings and verbatim transcriptions were analyzed independently for themes, subthemes, and codes.ResultsThree main themes emerged from the analysis: navigating the experience, the environment, and the turning point. Subthemes were identified for navigating the experience to describe the process: receiving the impact, transition, and taking action.ConclusionSVs undergo a process after an AE. The environment is part of this experience. It is a turning point in SVs’ professional and personal lives. Improving the psychological safety (PS) environment is essential for ensuring the safety of SVs.

Introducción. Actualmente el timbre conecta a los pacientes con la expectativa de una asistencia inmediata cuando perciben una necesidad, ya sea para asistencia de rutina o tengan un cambio agudo en su condición. El tiempo de atención al timbre impacta en la calidad de atención, satisfacción del paciente, y el flujo de trabajo. El objetivo fue describir el tiempo promedio de la respuesta al timbre en la Unidad Coronaria. Metodología. Estudio transversal del tiempo de respuesta al timbre estratificado por turno. Se recogieron datos sociodemográficos de los pacientes, los motivos de la llamada al timbre, y la satisfacción de los pacientes de forma anónima y digital. Resultados. Se analizaron 200 timbres, con un tiempo promedio de 5’42”. El promedio de edad de los pacientes que accionaron el timbre fue de 56 años, de los cuales 51% eran mujeres. Los principales motivos de llamada fueron la movilización (24.9%) e higiene/eliminación (19.2%), y los pacientes se mostraron satisfechos siempre o casi siempre (81%) con el tiempo de atención al timbre. No se halló una asociación entre los días de internación y la cantidad de llamadas al timbre. Discusión. A pesar de que el tiempo es superior a los “minutos dorados”, los pacientes presentan un elevado grado de satisfacción. La variabilidad de los tiempos en los distintos turnos y los principales motivos de llamada por turno muestran un enorme desafío en la gestión de enfermería para anticipar y priorizar las necesidades que el paciente transmite a través del timbre. Abstract Introduction. Currently, the call light connects patients with the expectation of immediate assistance when they perceive a need, whether it is for routine assistance or a sudden change in their condition. The response time to the call bell impacts the quality of care, patient satisfaction, and workflow. The objective of this study was to describe the average response time to the call bell in the Coronary Unit. Methodology. A cross-sectional study of response time to the call bell stratified by shift, over 3 days, with a minimum of 7 days between each day. Sociodemographic data of patients, reasons for the call bell, and patient satisfaction were collected anonymously and digitally. Results. 200 call bells were analyzed, with an average response time of 5'42". The average age was 56 years, with 51% being female. The main reasons for calling were mobilization (24.9%) and hygiene/elimination (19.2%). Most patients were satisfied with the response time to the call bell (81% always or almost always). There was no association found between length of stay and the number of call bells. Discussion. Despite the response time being longer than the "golden minutes," patients show a high degree of satisfaction. The variability of response times in different shifts and the main reasons for calling by shift show a huge challenge in nursing management to anticipate and prioritize the needs that the patient expresses through the call bell.

ABSTRACT Enzyme replacement therapy (ERT) is a long term treatment for patients who suffer from lysosomal storage disease. A transversal descriptive study was conducted to evaluate advantages and disadvantages of a home-based care program for patients with Gaucher, Fabry and Mucopolysaccharidosis II (MPS II) diseases. A survey among patients and nurses involved in healthcare delivery at home was utilized for this study. The adherence rate was 92.9% over the study period. Eighty six point nine percent chose to carry out the treatment at home and 88.5% felt that their quality of life had improved. Additional advantages reported were: comfort (77%), treatment adjustment to daily activities (69%) and flexibility (58%). Disadvantages expressed were: lack of confidence with the health care provider at home (1.6%) and a shortage of disposable materials available (1.6%). The main benefits of home-based treatment were the high treatment adherence and the improvement in quality of life.

Objetivo. Determinar la adherencia a las medidas de prevención de caídas en pacientes adultos internados en un hospital de alta complejidad desde el año 2019 al 2021. Metodología. Estudio cuantitativo, observacional, descriptivo y transversal. La población de estudio fueron las auditorías de prevención de riesgo de caídas en adultos en un hospital de alta complejidad de Buenos Aires, Argentina. La selección de la muestra fue de tipo probabilístico aleatorio, estratificado según el año de recolección del dato (2019-2021). Se tomó una muestra de 246 reportes. Resultados. El porcentaje de adherencia a las medidas de prevención de caídas son: 82% del 2019, 100% del 2020; y en el 2021 del 86%. Dentro del conjunto de medidas, las que presentaron mayor adherencia a lo largo de los últimos 3 años fueron: punto azul en puerta y timbre, arrojando entre un 99-100% de adherencia. Mientras que las medidas relacionadas a la educación y el material educativo presentaron un descenso en el 2021, pasando del 100% de adherencia en el 2020, a 90% y 82% respectivamente. Discusión. Se observó que, a lo largo de los últimos 3 años, la adherencia a las medidas de prevención fue alto, arrojando un 89% de adherencia. En un análisis posterior, observamos que las medidas punto azul pulsera, punto azul puerta, frenos, altura, barandas, educación, timbre y teléfono; fue en aumento. Mientras que, la medida de prevención en relación al material educativo brindado al paciente presentó una disminución en su nivel de adherencia. ABSTRACT Objective. To measure adherence to prevention measures in adult patients admitted to a highly complex hospital from 2019 to 2021. Methodology. Quantitative, observational, descriptive and cross-sectional study. The population observed was based on audit about the prevention risk of falls in adults hospitalized in a high complexity hospital from Buenos Aires, Argentina. The selection of the sample was of random probabilistic type, stratified according to the year of data collection (2019-2021). A sample of 246 audits was taken. Results. The percentage of adherence to fall prevention measures are: 82% in 2019, 100% in 2020; and in 2021 86%. Within the set of measures, those that presented greater adhesion over the last 3 years were: blue dot on the door and bell, yielding between 99-100% adherence. While the measure related to education and educational material presented a decrease in 2021, going from 100% adherence in 2020, to 90% and 82% respectively. Discussion. It was observed that, over the last 3 years, adherence to prevention measures was high, showing 89% adherence. During a later analysis, we observed that the measurements blue dot bracelet, blue dot door, brakes, height, railings, education, doorbell and telephone; increased. Meanwhile, the prevention measure in relation to the educational material provided to the patient, decrease in its level of adherence.