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PurposeThe purpose of this study was to investigate attractiveness of internship advertisements to the prospective applicants through the lens of employer branding. By giving attention to internship attractiveness, universities and companies expand current collaborations around internship provision to enhance student internship experiences, satisfaction and employment prospects and to foster long-term sustainability of internship programs.Design/methodology/approachThe study used a mixed-methods design employing a concurrent triangulation strategy. The authors conducted a content analysis of 94 internship listings published in the largest Russian job portal, HeadHunter, and collected surveys from 274 prospective interns.FindingsThe study shows a mismatch between employer branding strategies and prospective interns' perceptions of employer attractiveness. Companies emphasize economic value and visual identity as well as functional attributes, while prospective interns prioritize development value and symbolic attributes. The findings suggest internship advertisements do not appeal to potential applicants.Research limitations/implicationsThe results are limited to business students from specific universities in Russia, so further research is needed to include students with different majors and from other countries. The study is also limited to advertisements available via a large online job portal. A comparative analysis of effectiveness of various communication channels for internship promotion could yield useful results.Practical implicationsCareer center advisors, academic program directors and internship coordinators should work with company leaders, human resources and marketing decision-makers, and recruitment specialists to better understand interns' drivers of attraction and audit the internship advertisements. Employers could use the study results to strengthen recruiting messages and, hence, attractiveness of the employer brand to potential interns.Originality/valueThe study contributes by applying the employer branding theory to an understudied population of interns, hence providing new insights into internships as collaboration between universities and companies. By focusing on internship positions, which differ from full-time permanent positions across many aspects, including the positions' duration, pay, supervision and purpose, the study assists in understanding the distinct drivers of attraction of interns, which are missing from published research on the topic.

This article describes how to develop, conduct, and write a structured literature review (SLR) and cites examples of published SLR to illustrate different perspectives on the process and contributions to the literature. We first discuss how the SLR differs from other types of reviews (i.e., integrative literature review, meta-analysis, and scoping review). Second, the process of writing an SLR is discussed across common manuscript components: (1) the research problem, (2) conceptual or theoretical framework, (3) method, (4) findings and discussion, and (5) implications. Finally, we offer implications for how the SLR can be effectively leveraged in human resource development.

The purpose of this article is to promote conceptual and theoretical scholarship in human resource development by providing insights and guidance on differences between conceptual and theory articles and when and how to create such scholarship. First, we discuss the role of Human Resource Development Review and conceptual and theory articles in assisting human resource development in developing into a profession and expanding the field. Then, we determine that conceptual and theory articles are non-empirical works that differ from other non-empirical types of articles and from each other. Finally, we describe distinctions between conceptual and theory articles by clarifying their focus and goals and approaches to writing them. We illustrate these distinctions with examples of articles published in Human Resource Development Review. The article concludes with a discussion and implications for the field, the journal editors, and researchers.

This study examined challenges of employing university culture as a mechanism to increase commitment to the internationalization strategy among university internal stakeholders. Data were collected...

PurposeThe purpose of this study is to investigate the impact of humor work climate on innovative work behavior of back-office employees in the banking industry in Russia.Design/methodology/approachData was collected via an online survey that included scales to measure humor climate and innovative work behavior. The survey was distributed electronically among employees of one department of a bank. The sample included 104 back-office employees (response rate 60.4%). Correlation and regression analyses were used.FindingsThe results indicate that humor climate fosters employee innovative work behavior. Positive humor contributes to innovative work behavior more than remaining humor climate dimensions (i.e. negative humor, outgroup humor and supervisory support). Only position type (managers vs non-managers), and not gender, education and job tenure, was found to have a significant impact on employee perceptions of humor climate and innovative work behavior exhibition.Originality/valueThis study adds to the limited empirical evidence on the links between humor and innovative work behavior, especially at a group level. This study focused on humor climate as a multidimensional construct, whereas previous research mostly explored positive forms of humor in relation to different social aspects of the organization. To the best of authors’ knowledge, this study is first to use a validated scale to explore connections between innovative work behavior and humor climate.

Purpose The purpose of this paper is to examine the impact of a perceived organizational culture on organizational identification and commitment of employees of a Russian university that is transforming to become an English-medium instruction (EMI) university. Design/methodology/approach Data were collected between February and March 2018, via an online survey that was disseminated among 115 new employees; 90 were completed and used for analyses. The survey included three scales. Findings Employees of the EMI university perceived its culture as market, which is not a common characteristic of universities that usually have a clan culture. The study has also demonstrated a discrepancy between the perceived (market) and the preferred (clan) organizational culture. The study has also showed that a clan, and not a market, culture strengthens employee organizational commitment and identification. Originality/value Most research has examined EMI universities from the perspectives of teaching and learning. This study contributes to the limited conceptual and theoretical base around these universities by examining their processes from a perspective of management. This paper suggests that the adoption of English as a medium of instruction requires organizational change that leads to change in organizational culture.

The rapid and unplanned change to teaching and learning in the online format brought by COVID-19 has likely impacted many, if not all, aspects of university students' lives worldwide. To contribute to the investigation of this change, this study focuses on the impact of the pandemic on student well-being, which has been found to be as important to student lifelong success as their academic achievement. Student well-being has been linked to their engagement and performance in curricular, co-curricular, and extracurricular activities, intrinsic motivation, satisfaction, meaning making, and mental health. The purpose of this study was to examine how student perceptions of their degree completion and future job prospects during the pandemic impact their well-being and what role university support plays in this relationship. We used the conservation of resources theory to frame our study and to develop five hypotheses that were later tested via structural equation modeling. Data were collected from 2,707 university students in France, Germany, Russia, and UK via an online survey. The results showed that university support provided by instructors and administration plays a mediating role in the relationship between the perceived impact of COVID-19 on degree completion and future job prospects and levels of student well-being. Student well-being is decreased by their concerns for their degree completion but not by their concerns for future job prospects. In turn, concerns for future job prospects affect student well-being over time. These results suggest that in a “new normal,” universities could increase student well-being by making support to student studies a priority, especially for undergraduates. Also, universities should be aware of the students' changing emotional responses to crisis and ensure visibility and accessibility of student support.

The purpose of this chapter is to discuss how instructors could use autoethnography as a course assignment to help students understand their cultural identities and build their intercultural communication competences in higher education classroom. Autoethnography is a qualitative research method that helps people examine their relationship with a group or a culture. The chapter provides an overview of literature relevant to intercultural communication competences, social identity, and autoethnography and then describes the author's use of autoethnography in an undergraduate course “Social and Cultural Foundations of Education” taught at a large public university in the United States. In her class, the author uses this method to help students examine their cultural identity, or relationship with groups based on their religion, culture, nationality, ethnicity, or other groups relevant to the course.

Purpose The purpose of this paper is to share how the concept of organizational justice could help to explore employee satisfaction with the mystery shopping appraisal system. Design/methodology/approach The research was conducted at a fast-food restaurant chain located in Russia. Data were collected through an online-questionnaire distributed among all 516 chef-cashiers of the 86 restaurants of the chain located in Saint Petersburg. The questionnaire consisted of 17 closed-ended and one open-ended questions. Findings Violations of norms of procedural, distributive, and informational justice were identified. The majority of the chief-cashiers thought that the norms of interpersonal justice were met. Practical implications The paper also discusses how training and development professionals could use the concept of organizational justice to improve employee satisfaction with a mystery shopping appraisal process. The results collected through the questionnaire can be used in at least two ways: to implement structural changes in the process and to determine and address training needs of three groups of employees. Originality/value Perceptions of organizational justice predict employee satisfaction with different aspects of a performance appraisal system. This paper is first to explore how the concept of organizational justice could be useful in evaluating employee satisfaction with such performance appraisal method as mystery shopping.

An abstract represents a short summary of key elements of the manuscript. The purpose of this essay is to discuss the function, contents, and types of manuscript abstracts. The essay concludes with a few tips for authors to writing effective abstracts.

An informational interview, also known as the exploratory meeting or networking interview, “is a chance to pick someone's brain about a profession, business, or industry” (Decarie, 2010, p. 306). The purpose of the study was to explore whether, when modified, this assignment could benefit second-year management education students in understanding of the profession of a manager. This assignment provides students an opportunity to interact with a professional in a business setting on a variety of topics that help students understand what it is like to work in this industry, type of company, or a position. While informational interviews have been used in communication courses in management education programs, nothing is known about the use or usefulness of this assignment in other management courses. One hundred eleven students in a human resource management course were asked to complete a modified version of the informational interview assignment. Data were collected using a survey from 89 students. The results show that overall students learned more about the profession of a manager and got an insight into careers in the chosen industries and companies. Implications for teaching are provided along with the discussion of each main result.

Purpose The purpose of this paper is to discuss what could be done before the promotion to management to help first-time managers succeed in their new roles. Design/methodology/approach The paper reviews literature from scholarly and professional journals and magazines and uses the author’s professional experience as a training and development consultant. Findings The paper argues that organizations should offer support to first-time managers before they get promoted. This period could be called a preparation period. The paper suggests to differentiate between the preparation and transition periods because each has different goals. On the basis of the goals of the preparation period, the paper suggest activities that could be used by organizations. Originality/value Conversations about support of first-time managers to ease their transition to management usually evolve around either the ways newly promoted managers could help themselves by developing certain skills, knowledge base, and attitudes or the ways in which organizations could implement certain training and development activities after employees are promoted to managerial positions. Very little has been said about “the before” or the preparation period.

Although research and writing for publication are seen as important responsibilities for most graduate students and faculty, many struggle to understand the process and how to succeed. Unfortunately, writing centers at most universities do not cater to the research and publishing needs of graduate students and faculty, but instead to course-specific needs of undergraduate students. This chapter aims to describe initiatives undertaken to address the scholarly writing and publication needs of graduate students and strategies and programs for the improvement of scholarly writing and provide insight into the kind of learning that can take place in a university writing center. This chapter may be especially helpful to educators who seek to create services at their own institutions for graduate students.

The purpose of this perspective on practice is to share my experience conducting an organizational change evaluation using qualitative methodology at a multinational transportation company Global Logistics. I provide a detailed description of the three phase approach to data analysis and my reflections on the process.

To help graduate students with academic writing, a college of education at a large university implemented a new service, Writing Support Circles. Based on the results of the first series of this service, we changed its design. The purpose of this article is to share how changes in the design affected these adult learners’ writing self-efficacy and workshop satisfaction.

This article explores four former doctoral students’ perceptions about their selves as adult learners and adult educators through the use of autoethnography and reflective dialogue. The dynamics between the two selves were explored to identify emerging themes and implications for practice in adult education. The duality of their roles as learners and as educators emerges through active conscientization.

Although research and writing for publication are seen as important responsibilities for most graduate students and faculty, many struggle to understand the process and to succeed. Unfortunately, writing centers at most universities do not cater to these kinds of needs, but rather to course-specific needs of undergraduate students. This chapter describes a writing center, The Office of Academic Writing and Publication Support, at Florida International University, USA that was specifically designed to aid the scholarly writing endeavors of graduate students. First, the authors review literature on how individual instructors and programs assist graduate students in improving their writing skills. Then they provide a history of university writing centers and examine the evolution of their purpose. In the second half of the chapter, the authors share their experiences envisioning and building this writing center and creating, implementing, and improving its services. In doing so, they also reflect on successes and missteps along the way. The authors hope this chapter may be especially helpful to educators who seek to create similar centers or services at their own institutions.

The purpose of this phenomenological study was to explore how employees with different national identities experience a geocentric organizational culture of a global corporation. Twelve participants were selected using criteria, convenience, and snow-ball sampling strategies. Data were analyzed inductively. The participants experienced a geocentric organizational culture of a global corporation as one in which they felt connected, valued, and could grow in personally and professionally. Based on the findings from this study, a model of employee perspective of a geocentric organizational culture of a global corporation was proposed. The study concludes with implications for research and practice.

The chapter describes how instructors can capitalize on student prior experiences and create opportunities for new experiences in the classroom to foster student learning in management education programs. The chapter provides an overview of research around experiential learning (Kolb, 1984; Kolb & Kolb, 2005), learning from experience or on-the-job learning by managers, and teaching techniques that have been shown to foster student learning in management undergraduate and graduate programs. The chapter focuses on experiences that could be created in-class or in the context of one course and does not discuss practices related to a program and curriculum design.

The purpose of the chapter is to discuss the role of strategic leadership in building and sustaining geocentric organizational culture. The geocentric organizational culture is a corporate culture of global corporations (Perlmutter, 1985). This culture has to go above and beyond different national cultures that employees bring with them and foster those beliefs and values that are “comprehensive and compelling” (Kets de Vries & Florent-Treacy, 2002, p. 299) to all employees. The chapter starts with an introduction to global companies and the geocentric culture. Then a review works around strategic leadership is followed by a discussion of the role of strategic leadership in building and sustaining the geocentric culture.

Most students come to their graduate programs with academic writing skills insufficient to excel in their studies. A lack of academic writing skills among graduate students has been a problem in a college of education at a large southeastern public research university where the project described in this article was implemented. To address this lack of academic writing skills, a new service, Writing Support Circles (WSCs), was designed and implemented for a small group of Latina students supported by a grant as a pilot program. WSCs are a series of workshops intended to create a community of learners who work together on improving their academic writing with guidance of a facilitator. The purpose of this article is to share the author’s experiences with designing and implementing WSCs with adult learners in a nonformal education setting at a university.

Making the transition to management is one of the most difficult challenges first-time managers face. Organizations pay for the failure of first-time managers and benefit from their success. The purpose of this article is to challenge Hill’s (1992) argument that the transition to management involves two processes: “a process of learning from experience” and “a transformation of professional identity” (p. 121) and suggest a third process—building leadership potential. We also contend that transformative learning (Mezirow, 1991) is central to all three processes.

The purpose of this structured literature review was to find out how organizational culture has been studied within the Academy of Human Resource Development. We reviewed articles published in the Academy Proceedings from 1994 to 2009 to examine how authors defined organizational culture, what research purposes led their studies, what implications for practice were suggested, and how the research has evolved in the 16-year span.

This essay starts with a discussion of the literature review, theoretical framework, and conceptual framework as components of a manuscript. This discussion includes similarities and distinctions among these components and their relation to other sections of a manuscript such as the problem statement, discussion, and implications. The essay concludes with an overview of the literature review, theoretical framework, and conceptual framework as separate types of manuscripts. Understanding similarities and differences among the literature review, theoretical framework, and conceptual framework can help novice and experienced researchers in organizing, conceptualizing, and conducting their research, whether qualitative, quantitative, or mixed-methods.

This chapter explores how the emergent information ecosystem relates to assumptions about adult learners articulated in andragogy (Knowles, 1970, 1984) and adult education concepts. The chapter discusses the evolution of the information ecosystem and how its defining attributes relate to access, voluntary participation, self-direction, and learning webs. The new opportunities offered by this information ecosystem emerged in the same social and intellectual milieu as the foundational principles of adult education. Current developments in adult education indicate that new innovations in the use of interactive and communication technologies are emerging in a transformed information ecosystem.