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While literature articulates the relevance of self-sacrificial leadership to crisis situations, little attention has been paid to employees' attitudinal and behavioral responses to self-sacrificial leadership. This is a particularly salient gap in the scholarship, given the decisions leaders must make to address challenges in the hospitality industry (e.g., the COVID-19 pandemic). Drawing on conservation of resources theory, this pair of field and experimental studies examines how individual differences in employee emotional suppression and leader coping strategy moderate the impacts of self-sacrificial leadership on employee perceptions of leader effectiveness. By sampling U.S. hospitality employees, the studies reveal that leaders who display self-sacrificial behaviors received more favorable ratings on leader effectiveness than others, an effect that is contingent on followers' emotional suppression and leaders' coping strategies. The perception of increased leader effectiveness in turn weakened employees' intentions to engage in negative word-of-mouth toward their organizations. [ABSTRACT FROM AUTHOR]

The hospitality industry employs people with disabilities; however, as an emerging research area, little is known about the antecedents, experience, and consequences of disability employment in the sector. To address this gap, this article provides a systematic literature review of the peer-reviewed literature to improve the understanding of the employment of people with disability in the hospitality sector. This review analyzes papers published between 1990 and 2021 reporting on organizational programs established to increase the recruitment and retention of employees with disabilities. This resulted in 36 papers for systematic review analysis and answers three essential questions regarding employer initiatives to promote the employment of people with disabilities, barriers and facilitators to the employment of people with disabilities, and benefits and challenges of employing people with disabilities in the hospitality sector. Our review provides a conceptual framework that integrates the present body of literature. This review also identifies a future research agenda for the future study of disability employment in hospitality organizations by outlining five gaps in the literature, which include theoretical rigor, expansion of disability employment research scope, country context, methodological improvement, and disability diversity management. [ABSTRACT FROM AUTHOR]

Prior research has produced conflicting findings regarding the positive outcomes of having gender diversity within top management teams. These studies have not considered the industry-specific context, the incorporation of binary, agender, and transexual traits, and potential non-financial outcomes, which play a role in organizational performance. Therefore, this paper aims to further this research by offering a research framework that is hospitality specific, highlights the benefits of gender diversity, and delineates the impact of gender diversity on firm performance and organizational justice based upon previous research and theories. The authors introduce potential processes and facilitators influencing the relationship between gender diversity, organizational performance, and organizational justice. These mechanisms have the potential to shape strategic changes, influence employee behaviors, increase service levels, and ultimately provide a competitive advantage. [ABSTRACT FROM AUTHOR]