1. Barriers and enablers to consumer and community involvement in research and healthcare improvement : perspectives from consumer organisations, health services and researchers in Melbourne, Australia
- Author
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Heidi Bergmeier, Sandra Braaf, Madeleine Gardam, Angela Jones, Helena J. Teede, Helen Skouteris, and Darshini Ayton
- Subjects
Sociology and Political Science ,business.industry ,Health Policy ,Qualitative descriptive ,Public Health, Environmental and Occupational Health ,Health services research ,Australia ,Community Participation ,Public relations ,Focus Groups ,Medical research ,Focus group ,R1 ,Health services ,Alliance ,Health care ,Humans ,Health Services Research ,Thematic analysis ,business ,Delivery of Health Care ,RA ,Social Sciences (miscellaneous) ,Qualitative Research - Abstract
Partnering with consumers and patients and the community and public is a research and healthcare improvement imperative. Consumer and community involvement (CCI) requires behaviour change at the individual (researcher, health professional, manager), organisational (health service, university, medical research institute) and system level (funding policies, collaboration between organisations). To understand the barriers and enablers to meaningful CCI, a qualitative descriptive study was undertaken with researchers, health professionals, representatives from consumer organisations, and health services and ethics committees in Melbourne, Australia. Twenty-eight semi-structured interviews and one focus group were conducted in May-August 2019. Ethics approval was obtained. Thematic analysis was guided by the Capability, Opportunity and Motivation and Behaviour model (COM-B). Training of researchers and health professionals in CCI, benefits and systems and processes to undertake CCI, alongside incorporating CCI as a requirement for funding were identified as enablers. Lack of time and resources for CCI, challenges in finding consumers for projects and a perceived lack of evidence of the impact of CCI were barriers. These identified barriers and enablers will inform strategies to build the capacity of CCI at the individual, organisation and system level within the Australian Health Research Alliance.
- Published
- 2022