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Composite visualization represents a widely embraced design that combines multiple visual representations to create an integrated view. However, the traditional approach of creating composite visualizations in immersive environments typically occurs asynchronously outside of the immersive space and is carried out by experienced experts. In this work, we aim to empower users to participate in the creation of composite visualization within immersive environments through embodied interactions. This could provide a flexible and fluid experience with immersive visualization and has the potential to facilitate understanding of the relationship between visualization views. We begin with developing a design space of embodied interactions to create various types of composite visualizations with the consideration of data relationships. Drawing inspiration from people's natural experience of manipulating physical objects, we design interactions based on the combination of 3D manipulations in immersive environments. Building upon the design space, we present a series of case studies showcasing the interaction to create different kinds of composite visualizations in virtual reality. Subsequently, we conduct a user study to evaluate the usability of the derived interaction techniques and user experience of creating composite visualizations through embodied interactions. We find that empowering users to participate in composite visualizations through embodied interactions enables them to flexibly leverage different visualization views for understanding and communicating the relationships between different views, which underscores the potential of several future application scenarios., Comment: 11 pages

Interdisciplinary studies often require researchers to explore literature in diverse branches of knowledge. Yet, navigating through the highly scattered knowledge from unfamiliar disciplines poses a significant challenge. In this paper, we introduce DiscipLink, a novel interactive system that facilitates collaboration between researchers and large language models (LLMs) in interdisciplinary information seeking (IIS). Based on users' topics of interest, DiscipLink initiates exploratory questions from the perspectives of possible relevant fields of study, and users can further tailor these questions. DiscipLink then supports users in searching and screening papers under selected questions by automatically expanding queries with disciplinary-specific terminologies, extracting themes from retrieved papers, and highlighting the connections between papers and questions. Our evaluation, comprising a within-subject comparative experiment and an open-ended exploratory study, reveals that DiscipLink can effectively support researchers in breaking down disciplinary boundaries and integrating scattered knowledge in diverse fields. The findings underscore the potential of LLM-powered tools in fostering information-seeking practices and bolstering interdisciplinary research.

In healthcare, AI techniques are widely used for tasks like risk assessment and anomaly detection. Despite AI's potential as a valuable assistant, its role in complex medical data analysis often oversimplifies human-AI collaboration dynamics. To address this, we collaborated with a local hospital, engaging six physicians and one data scientist in a formative study. From this collaboration, we propose a framework integrating two-phase interactive visualization systems: one for Human-Led, AI-Assisted Retrospective Analysis and another for AI-Mediated, Human-Reviewed Iterative Modeling. This framework aims to enhance understanding and discussion around effective human-AI collaboration in healthcare., Comment: To appear at the IEEE VIS Conference 2024

Reading and repeatedly retelling a short story is a common and effective approach to learning the meanings and usages of target words. However, learners often struggle with comprehending, recalling, and retelling the story contexts of these target words. Inspired by the Cognitive Theory of Multimedia Learning, we propose a computational workflow to generate relevant images paired with stories. Based on the workflow, we work with learners and teachers to iteratively design an interactive vocabulary learning system named RetAssist. It can generate sentence-level images of a story to facilitate the understanding and recall of the target words in the story retelling practices. Our within-subjects study (N=24) shows that compared to a baseline system without generative images, RetAssist significantly improves learners' fluency in expressing with target words. Participants also feel that RetAssist eases their learning workload and is more useful. We discuss insights into leveraging text-to-image generative models to support learning tasks.

As AI technology continues to advance, the importance of human-AI collaboration becomes increasingly evident, with numerous studies exploring its potential in various fields. One vital field is data science, including feature engineering (FE), where both human ingenuity and AI capabilities play pivotal roles. Despite the existence of AI-generated recommendations for FE, there remains a limited understanding of how to effectively integrate and utilize humans' and AI's knowledge. To address this gap, we design a readily-usable prototype, human\&AI-assisted FE in Jupyter notebooks. It harnesses the strengths of humans and AI to provide feature suggestions to users, seamlessly integrating these recommendations into practical workflows. Using the prototype as a research probe, we conducted an exploratory study to gain valuable insights into data science practitioners' perceptions, usage patterns, and their potential needs when presented with feature suggestions from both humans and AI. Through qualitative analysis, we discovered that the Creator of the feature (i.e., AI or human) significantly influences users' feature selection, and the semantic clarity of the suggested feature greatly impacts its adoption rate. Furthermore, our findings indicate that users perceive both differences and complementarity between features generated by humans and those generated by AI. Lastly, based on our study results, we derived a set of design recommendations for future human&AI FE design. Our findings show the collaborative potential between humans and AI in the field of FE., Comment: Computational Notebooks, Human-AI Collaboration, Feature Recommendation

Elicitation diary studies, a type of qualitative, longitudinal research method, involve participants to self-report aspects of events of interest at their occurrences as memory cues for providing details and insights during post-study interviews. However, due to time constraints and lack of motivation, participants' diary entries may be vague or incomplete, impairing their later recall. To address this challenge, we designed an automatic contextual information recording agent, DiaryHelper, based on the theory of episodic memory. DiaryHelper can predict five dimensions of contextual information and confirm with participants. We evaluated the use of DiaryHelper in both the recording period and the elicitation interview through a within-subject study (N=12) over a period of two weeks. Our results demonstrated that DiaryHelper can assist participants in capturing abundant and accurate contextual information without significant burden, leading to a more detailed recall of recorded events and providing greater insights., Comment: CHI 2024

In AI-assisted decision-making, humans often passively review AI's suggestion and decide whether to accept or reject it as a whole. In such a paradigm, humans are found to rarely trigger analytical thinking and face difficulties in communicating the nuances of conflicting opinions to the AI when disagreements occur. To tackle this challenge, we propose Human-AI Deliberation, a novel framework to promote human reflection and discussion on conflicting human-AI opinions in decision-making. Based on theories in human deliberation, this framework engages humans and AI in dimension-level opinion elicitation, deliberative discussion, and decision updates. To empower AI with deliberative capabilities, we designed Deliberative AI, which leverages large language models (LLMs) as a bridge between humans and domain-specific models to enable flexible conversational interactions and faithful information provision. An exploratory evaluation on a graduate admissions task shows that Deliberative AI outperforms conventional explainable AI (XAI) assistants in improving humans' appropriate reliance and task performance. Based on a mixed-methods analysis of participant behavior, perception, user experience, and open-ended feedback, we draw implications for future AI-assisted decision tool design.

In AI-assisted decision-making, it is crucial but challenging for humans to achieve appropriate reliance on AI. This paper approaches this problem from a human-centered perspective, "human self-confidence calibration". We begin by proposing an analytical framework to highlight the importance of calibrated human self-confidence. In our first study, we explore the relationship between human self-confidence appropriateness and reliance appropriateness. Then in our second study, We propose three calibration mechanisms and compare their effects on humans' self-confidence and user experience. Subsequently, our third study investigates the effects of self-confidence calibration on AI-assisted decision-making. Results show that calibrating human self-confidence enhances human-AI team performance and encourages more rational reliance on AI (in some aspects) compared to uncalibrated baselines. Finally, we discuss our main findings and provide implications for designing future AI-assisted decision-making interfaces.

Preference-based learning aims to align robot task objectives with human values. One of the most common methods to infer human preferences is by pairwise comparisons of robot task trajectories. Traditional comparison-based preference labeling systems seldom support labelers to digest and identify critical differences between complex trajectories recorded in videos. Our formative study (N = 12) suggests that individuals may overlook non-salient task features and establish biased preference criteria during their preference elicitation process because of partial observations. In addition, they may experience mental fatigue when given many pairs to compare, causing their label quality to deteriorate. To mitigate these issues, we propose FARPLS, a Feature-Augmented Robot trajectory Preference Labeling System. FARPLS highlights potential outliers in a wide variety of task features that matter to humans and extracts the corresponding video keyframes for easy review and comparison. It also dynamically adjusts the labeling order according to users' familiarities, difficulties of the trajectory pair, and level of disagreements. At the same time, the system monitors labelers' consistency and provides feedback on labeling progress to keep labelers engaged. A between-subjects study (N = 42, 105 pairs of robot pick-and-place trajectories per person) shows that FARPLS can help users establish preference criteria more easily and notice more relevant details in the presented trajectories than the conventional interface. FARPLS also improves labeling consistency and engagement, mitigating challenges in preference elicitation without raising cognitive loads significantly, Comment: Accepted to ACM Conference on Intelligent User Interfaces (IUI) 2024, March 18-21, 2024, Greenville, SC, USA

Artificial Intelligence (AI) is increasingly employed in various decision-making tasks, typically as a Recommender, providing recommendations that the AI deems correct. However, recent studies suggest this may diminish human analytical thinking and lead to humans' inappropriate reliance on AI, impairing the synergy in human-AI teams. In contrast, human advisors in group decision-making perform various roles, such as analyzing alternative options or criticizing decision-makers to encourage their critical thinking. This diversity of roles has not yet been empirically explored in AI assistance. In this paper, we examine three AI roles: Recommender, Analyzer, and Devil's Advocate, and evaluate their effects across two AI performance levels. Our results show each role's distinct strengths and limitations in task performance, reliance appropriateness, and user experience. Notably, the Recommender role is not always the most effective, especially if the AI performance level is low, the Analyzer role may be preferable. These insights offer valuable implications for designing AI assistants with adaptive functional roles according to different situations.

On online video platforms, viewers often lack a channel to sense others' and express their affective state on the fly compared to co-located group-viewing. This study explored the design of complementary affective communication specifically for effortless, spontaneous sharing of frissons during video watching. Also known as aesthetic chills, frissons are instant psycho-physiological reactions like goosebumps and shivers to arousing stimuli. We proposed an approach that unobtrusively detects viewers' frissons using skin electrodermal activity sensors and presents the aggregated data alongside online videos. Following a design process of brainstorming, focus group interview (N=7), and design iterations, we proposed three different designs to encode viewers' frisson experiences, namely, ambient light, icon, and vibration. A mixed-methods within-subject study (N=48) suggested that our approach offers a non-intrusive and efficient way to share viewers' frisson moments, increases the social presence of others as if watching together, and can create affective contagion among viewers., Comment: Accepted by CHI24

Chinese traditional opera (Xiqu) performers often experience skin problems due to the long-term use of heavy-metal-laden face paints. To explore the current skincare challenges encountered by Xiqu performers, we conducted an online survey (N=136) and semi-structured interviews (N=15) as a formative study. We found that incomplete makeup removal is the leading cause of human-induced skin problems, especially the difficulty in removing eye makeup. Therefore, we proposed EyeVis, a prototype that can visualize the residual eye makeup and record the time make-up was worn by Xiqu performers. We conducted a 7-day deployment study (N=12) to evaluate EyeVis. Results indicate that EyeVis helps to increase Xiqu performers' awareness about removing makeup, as well as boosting their confidence and security in skincare. Overall, this work also provides implications for studying the work of people who wear makeup on a daily basis, and helps to promote and preserve the intangible cultural heritage of practitioners., Comment: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems (CHI '24), May 11-16, 2024, Honolulu, HI, USA

Situated visualization blends data into the real world to fulfill individuals' contextual information needs. However, interacting with situated visualization in public environments faces challenges posed by user acceptance and contextual constraints. To explore appropriate interaction design, we first conduct a formative study to identify user needs for data and interaction. Informed by the findings, we summarize appropriate interaction modalities with eye-based, hand-based and spatially-aware object interaction for situated visualization in public environments. Then, through an iterative design process with six users, we explore and implement interactive techniques for activating and analyzing with situated visualization. To assess the effectiveness and acceptance of these interactions, we integrate them into an AR prototype and conduct a within-subjects study in public scenarios using conventional hand-only interactions as the baseline. The results show that participants preferred our prototype over the baseline, attributing their preference to the interactions being more acceptable, flexible, and practical in public., Comment: CHI 2024 full paper

The increasing use of Artificial Intelligence (AI) by students in learning presents new challenges for assessing their learning outcomes in project-based learning (PBL). This paper introduces a co-design study to explore the potential of students' AI usage data as a novel material for PBL assessment. We conducted workshops with 18 college students, encouraging them to speculate an alternative world where they could freely employ AI in PBL while needing to report this process to assess their skills and contributions. Our workshops yielded various scenarios of students' use of AI in PBL and ways of analyzing these uses grounded by students' vision of education goal transformation. We also found students with different attitudes toward AI exhibited distinct preferences in how to analyze and understand the use of AI. Based on these findings, we discuss future research opportunities on student-AI interactions and understanding AI-enhanced learning., Comment: Conditionally accepted by CHI '24

Interactive storytelling is vital for preschooler development. While children's interactive partners have traditionally been their parents and teachers, recent advances in artificial intelligence (AI) have sparked a surge of AI-based storytelling and reading technologies. As these technologies become increasingly ubiquitous in preschoolers' lives, questions arise regarding how they function in practical storytelling and reading scenarios and, how parents, the most critical stakeholders, experience and perceive these technologies. This paper investigates these questions through a qualitative study with 17 parents of children aged 3-6. Our findings suggest that even though AI-based storytelling and reading technologies provide more immersive and engaging interaction, they still cannot meet parents' expectations due to a series of interactive and algorithmic challenges. We elaborate on these challenges and discuss the possible implications of future AI-based interactive storytelling technologies for preschoolers., Comment: Accepted at ACM CSCW 2024

Semantic typographic logos harmoniously blend typeface and imagery to represent semantic concepts while maintaining legibility. Conventional methods using spatial composition and shape substitution are hindered by the conflicting requirement for achieving seamless spatial fusion between geometrically dissimilar typefaces and semantics. While recent advances made AI generation of semantic typography possible, the end-to-end approaches exclude designer involvement and disregard personalized design. This paper presents TypeDance, an AI-assisted tool incorporating design rationales with the generative model for personalized semantic typographic logo design. It leverages combinable design priors extracted from uploaded image exemplars and supports type-imagery mapping at various structural granularity, achieving diverse aesthetic designs with flexible control. Additionally, we instantiate a comprehensive design workflow in TypeDance, including ideation, selection, generation, evaluation, and iteration. A two-task user evaluation, including imitation and creation, confirmed the usability of TypeDance in design across different usage scenarios, Comment: 24 pages, 9 figures

Online design communities, where members exchange free-form views on others' designs, offer a space for beginners to learn visual design. However, the content of these communities is often unorganized for learners, containing many redundancies and irrelevant comments. In this paper, we propose a computational approach for leveraging online design communities to run a conversational agent that assists informal learning of visual elements (e.g., color and space). Our method extracts critiques, suggestions, and rationales on visual elements from comments. We present DesignQuizzer, which asks questions about visual design in UI examples and provides structured comment summaries. Two user studies demonstrate the engagement and usefulness of DesignQuizzer compared with the baseline (reading reddit.com/r/UI_design). We also showcase how effectively novices can apply what they learn with DesignQuizzer in a design critique task and a visual design task. We discuss how to use our approach with other communities and offer design considerations for community-powered learning support tools.

Unfamiliar decisions -- decisions where people lack adequate domain knowledge or expertise -- specifically increase the complexity and uncertainty of the process of searching for, understanding, and making decisions with online information. Through our formative study (n=14), we observed users' challenges in accessing diverse perspectives, identifying relevant information, and deciding the right moment to make the final decision. We present ChoiceMates, a system that enables conversations with a dynamic set of LLM-powered agents for a holistic domain understanding and efficient discovery and management of information to make decisions. Agents, as opinionated personas, flexibly join the conversation, not only providing responses but also conversing among themselves to elicit each agent's preferences. Our between-subjects study (n=36) comparing ChoiceMates to conventional web search and single-agent showed that ChoiceMates was more helpful in discovering, diving deeper, and managing information compared to Web with higher confidence. We also describe how participants utilized multi-agent conversations in their decision-making process.

Vocabulary learning support tools have widely exploited existing materials, e.g., stories or video clips, as contexts to help users memorize each target word. However, these tools could not provide a coherent context for any target words of learners' interests, and they seldom help practice word usage. In this paper, we work with teachers and students to iteratively develop Storyfier, which leverages text generation models to enable learners to read a generated story that covers any target words, conduct a story cloze test, and use these words to write a new story with adaptive AI assistance. Our within-subjects study (N=28) shows that learners generally favor the generated stories for connecting target words and writing assistance for easing their learning workload. However, in the read-cloze-write learning sessions, participants using Storyfier perform worse in recalling and using target words than learning with a baseline tool without our AI features. We discuss insights into supporting learning tasks with generative models., Comment: To appear at the 2023 ACM Symposium on User Interface Software and Technology (UIST); 16 pages (7 figures, 23 tables)

Music streaming services are increasingly popular among younger generations who seek social experiences through personal expression and sharing of subjective feelings in comments. However, such emotional aspects are often ignored by current platforms, which affects the listeners' ability to find music that triggers specific personal feelings. To address this gap, this study proposes a novel approach that leverages deep learning methods to capture contextual keywords, sentiments, and induced mechanisms from song comments. The study augments a current music app with two features, including the presentation of tags that best represent song comments and a novel map metaphor that reorganizes song comments based on chronological order, content, and sentiment. The effectiveness of the proposed approach is validated through a usage scenario and a user study that demonstrate its capability to improve the user experience of exploring songs and browsing comments of interest. This study contributes to the advancement of music streaming services by providing a more personalized and emotionally rich music experience for younger generations., Comment: In the Proceedings of ChinaVis 2023

While mesh networking for edge settings (e.g., smart buildings, farms, battlefields, etc.) has received much attention, the layer of control over such meshes remains largely centralized and cloud-based. This paper focuses on applications with sense-trigger-actuate (STA) workloads -- these are similar to the abstraction of routines popular in smart homes, but applied to larger-scale edge IoT deployments. We present CoMesh, which tackles the challenge of building local, non-cloud, and decentralized solutions for control of sense-trigger-actuate applications. At its core CoMesh uses an abstraction called k-groups to spread in a fine-grained way, the load of STA actions. Coordination within the k-group uses selective fast and cheap mechanisms rather than expensive off-the-shelf solutions. k-group selection is proactively dynamic, and occurs by using a combination of zero-message-exchange mechanisms (to reduce load) and locality sensitive hashing (to be aware of physical layout of devices). We analyze and theoretically prove the safety of CoMesh's mechanisms. Our evaluations using both simulation and Raspberry Pi lab deployments show that CoMesh is load-balanced, fast, and fault-tolerant., Comment: 12 pages, 12 figures

Existing research on human-AI collaborative decision-making focuses mainly on the interaction between AI and individual decision-makers. There is a limited understanding of how AI may perform in group decision-making. This paper presents a wizard-of-oz study in which two participants and an AI form a committee to rank three English essays. One novelty of our study is that we adopt a speculative design by endowing AI equal power to humans in group decision-making.We enable the AI to discuss and vote equally with other human members. We find that although the voice of AI is considered valuable, AI still plays a secondary role in the group because it cannot fully follow the dynamics of the discussion and make progressive contributions. Moreover, the divergent opinions of our participants regarding an "equal AI" shed light on the possible future of human-AI relations., Comment: To appear in CHI'23

In AI-assisted decision-making, it is critical for human decision-makers to know when to trust AI and when to trust themselves. However, prior studies calibrated human trust only based on AI confidence indicating AI's correctness likelihood (CL) but ignored humans' CL, hindering optimal team decision-making. To mitigate this gap, we proposed to promote humans' appropriate trust based on the CL of both sides at a task-instance level. We first modeled humans' CL by approximating their decision-making models and computing their potential performance in similar instances. We demonstrated the feasibility and effectiveness of our model via two preliminary studies. Then, we proposed three CL exploitation strategies to calibrate users' trust explicitly/implicitly in the AI-assisted decision-making process. Results from a between-subjects experiment (N=293) showed that our CL exploitation strategies promoted more appropriate human trust in AI, compared with only using AI confidence. We further provided practical implications for more human-compatible AI-assisted decision-making.

Massively multiplayer online role-playing games create virtual communities that support heterogeneous "social roles" determined by gameplay interaction behaviors under a specific social context. For all social roles, formal roles are pre-defined, obvious, and explicitly ascribed to the people holding the roles, whereas informal roles are not well-defined and unspoken. Identifying the informal roles and understanding their subtle changes are critical to designing sociability mechanisms. However, it is nontrivial to understand the existence and evolution of such roles due to their loosely defined, interconvertible, and dynamic characteristics. We propose a visual analytics system, RoleSeer, to investigate informal roles from the perspectives of behavioral interactions and depict their dynamic interconversions and transitions. Two cases, experts' feedback, and a user study suggest that RoleSeer helps interpret the identified informal roles and explore the patterns behind role changes. We see our approach's potential in investigating informal roles in a broader range of social games., Comment: CHI Conference on Human Factors in Computing Systems (CHI '22), April 29-May 5, 2022, New Orleans, LA, USA

As a decentralized training approach, federated learning enables multiple organizations to jointly train a model without exposing their private data. This work investigates vertical federated learning (VFL) to address scenarios where collaborating organizations have the same set of users but with different features, and only one party holds the labels. While VFL shows good performance, practitioners often face uncertainty when preparing non-transparent, internal/external features and samples for the VFL training phase. Moreover, to balance the prediction accuracy and the resource consumption of model inference, practitioners require to know which subset of prediction instances is genuinely needed to invoke the VFL model for inference. To this end, we co-design the VFL modeling process by proposing an interactive real-time visualization system, VFLens, to help practitioners with feature engineering, sample selection, and inference. A usage scenario, a quantitative experiment, and expert feedback suggest that VFLens helps practitioners boost VFL efficiency at a lower cost with sufficient confidence., Comment: The Tenth International Symposium of Chinese CHI (Chinese CHI 2022), October 22--23, 2022, Guangzhou, China and Online, China

People often take user ratings and reviews into consideration when shopping for products or services online. However, such user-generated data contains self-selection bias that could affect people decisions and it is hard to resolve this issue completely by algorithms. In this work, we propose to raise the awareness of the self-selection bias by making three types of information concerning user ratings and reviews transparent. We distill these three pieces of information (reviewers experience, the extremity of emotion, and reported aspects) from the definition of self-selection bias and exploration of related literature. We further conduct an online survey to assess the perceptions of the usefulness of such information and identify the exact facets people care about in their decision process. Then, we propose a visual design to make such details behind user reviews transparent and integrate the design into an experimental website for evaluation. The results of a between-subjects study demonstrate that our bias-aware design significantly increases the awareness of bias and their satisfaction with decision-making. We further offer a series of design implications for improving information transparency and awareness of bias in user-generated content.

Projection and ranking are frequently used analysis techniques in multi-attribute data exploration. Both families of techniques help analysts with tasks such as identifying similarities between observations and determining ordered subgroups, and have shown good performances in multi-attribute data exploration. However, they often exhibit problems such as distorted projection layouts, obscure semantic interpretations, and non-intuitive effects produced by selecting a subset of (weighted) attributes. Moreover, few studies have attempted to combine projection and ranking into the same exploration space to complement each other's strengths and weaknesses. For this reason, we propose RankAxis, a visual analytics system that systematically combines projection and ranking to facilitate the mutual interpretation of these two techniques and jointly support multi-attribute data exploration. A real-world case study, expert feedback, and a user study demonstrate the efficacy of RankAxis., Comment: IEEE Transactions on Visualization and Computer Graphics (Proc. IEEE VIS 2022)

Misinformation has disruptive effects on our lives. Many researchers have looked into means to identify and combat misinformation in text or data visualization. However, there is still a lack of understanding of how misinformation can be introduced when text and visualization are combined to tell data stories, not to mention how to improve the lay public's awareness of possible misperceptions about facts in narrative visualization. In this paper, we first analyze where misinformation could possibly be injected into the production-consumption process of data stories through a literature survey. Then, as a first step towards combating misinformation in data stories, we explore possible defensive design methods to enhance the reader's awareness of information misalignment when data facts are scripted and visualized. More specifically, we conduct a between-subjects crowdsourcing study to investigate the impact of two design methods enhancing text-visualization integration, i.e., explanatory annotation and interactive linking, on users' awareness of misinformation in data stories. The study results show that although most participants still can not find misinformation, the two design methods can significantly lower the perceived credibility of the text or visualizations. Our work informs the possibility of fighting an infodemic through defensive design methods., Comment: Accepted at PacificVis2022

Persuading people to change their opinions is a common practice in online discussion forums on topics ranging from political campaigns to relationship consultation. Enhancing people's ability to write persuasive arguments could not only practice their critical thinking and reasoning but also contribute to the effectiveness and civility in online communication. It is, however, not an easy task in online discussion settings where written words are the primary communication channel. In this paper, we derived four design goals for a tool that helps users improve the persuasiveness of arguments in online discussions through a survey with 123 online forum users and interviews with five debating experts. To satisfy these design goals, we analyzed and built a labeled dataset of fine-grained persuasive strategies (i.e., logos, pathos, ethos, and evidence) in 164 arguments with high ratings on persuasiveness from ChangeMyView, a popular online discussion forum. We then designed an interactive visual system, Persua, which provides example-based guidance on persuasive strategies to enhance the persuasiveness of arguments. In particular, the system constructs portfolios of arguments based on different persuasive strategies applied to a given discussion topic. It then presents concrete examples based on the difference between the portfolios of user input and high-quality arguments in the dataset. A between-subjects study shows suggestive evidence that Persua encourages users to submit more times for feedback and helps users improve more on the persuasiveness of their arguments than a baseline system. Finally, a set of design considerations was summarized to guide future intelligent systems that improve the persuasiveness in text., Comment: This paper will appear in CSCW 2022

During recent crises like COVID-19, microblogging platforms have become popular channels for affected people seeking assistance such as medical supplies and rescue operations from emergency responders and the public. Despite this common practice, the affordances of microblogging services for help-seeking during crises that needs immediate attention are not well understood. To fill this gap, we analyzed 8K posts from COVID-19 patients or caregivers requesting urgent medical assistance on Weibo, the largest microblogging site in China. Our mixed-methods analyses suggest that existing microblogging functions need to be improved in multiple aspects to sufficiently facilitate help-seeking in emergencies, including capabilities of search and tracking requests, ease of use, and privacy protection. We also find that people tend to stick to certain well-established functions for publishing requests, even after better alternatives emerge. These findings have implications for designing microblogging tools to better support help requesting and responding during crises., Comment: CHI 2022

More and more learning apps like Duolingo are using some form of gamification (e.g., badges, points, and leaderboards) to enhance user learning. However, they are not always successful. Gamification misuse is a phenomenon that occurs when users become too fixated on gamification and get distracted from learning. This undesirable phenomenon wastes users' precious time and negatively impacts their learning performance. However, there has been little research in the literature to understand gamification misuse and inform future gamification designs. Therefore, this paper aims to fill this knowledge gap by conducting the first extensive qualitative research on gamification misuse in a popular learning app called Duolingo. Duolingo is currently the world's most downloaded learning app used to learn languages. This study consists of two phases: (I) a content analysis of data from Duolingo forums (from the past nine years) and (II) semi-structured interviews with 15 international Duolingo users. Our research contributes to the Human-Computer Interaction (HCI) and Learning at Scale (L@S) research communities in three ways: (1) elaborating the ramifications of gamification misuse on user learning, well-being, and ethics, (2) identifying the most common reasons for gamification misuse (e.g., competitiveness, overindulgence in playfulness, and herding), and (3) providing designers with practical suggestions to prevent (or mitigate) the occurrence of gamification misuse in their future designs of gamified learning apps., Comment: Accepted in the Proceedings of the 9th ACM Conference on Learning @ Scale (L@S '22)

Generating educational questions of fairytales or storybooks is vital for improving children's literacy ability. However, it is challenging to generate questions that capture the interesting aspects of a fairytale story with educational meaningfulness. In this paper, we propose a novel question generation method that first learns the question type distribution of an input story paragraph, and then summarizes salient events which can be used to generate high-cognitive-demand questions. To train the event-centric summarizer, we finetune a pre-trained transformer-based sequence-to-sequence model using silver samples composed by educational question-answer pairs. On a newly proposed educational question answering dataset FairytaleQA, we show good performance of our method on both automatic and human evaluation metrics. Our work indicates the necessity of decomposing question type distribution learning and event-centric summary generation for educational question generation.

Question answering (QA) is a fundamental means to facilitate assessment and training of narrative comprehension skills for both machines and young children, yet there is scarcity of high-quality QA datasets carefully designed to serve this purpose. In particular, existing datasets rarely distinguish fine-grained reading skills, such as the understanding of varying narrative elements. Drawing on the reading education research, we introduce FairytaleQA, a dataset focusing on narrative comprehension of kindergarten to eighth-grade students. Generated by educational experts based on an evidence-based theoretical framework, FairytaleQA consists of 10,580 explicit and implicit questions derived from 278 children-friendly stories, covering seven types of narrative elements or relations. Our dataset is valuable in two folds: First, we ran existing QA models on our dataset and confirmed that this annotation helps assess models' fine-grained learning skills. Second, the dataset supports question generation (QG) task in the education domain. Through benchmarking with QG models, we show that the QG model trained on FairytaleQA is capable of asking high-quality and more diverse questions., Comment: Accepted to ACL 2022

Creating presentation slides is a critical but time-consuming task for data scientists. While researchers have proposed many AI techniques to lift data scientists' burden on data preparation and model selection, few have targeted the presentation creation task. Based on the needs identified from a formative study, this paper presents NB2Slides, an AI system that facilitates users to compose presentations of their data science work. NB2Slides uses deep learning methods as well as example-based prompts to generate slides from computational notebooks, and take users' input (e.g., audience background) to structure the slides. NB2Slides also provides an interactive visualization that links the slides with the notebook to help users further edit the slides. A follow-up user evaluation with 12 data scientists shows that participants believed NB2Slides can improve efficiency and reduces the complexity of creating slides. Yet, participants questioned the future of full automation and suggested a human-AI collaboration paradigm., Comment: Accepted at CHI'2022

Conversational agents (CAs) have the great potential in mitigating the clinicians' burden in screening for neurocognitive disorders among older adults. It is important, therefore, to develop CAs that can be engaging, to elicit conversational speech input from older adult participants for supporting assessment of cognitive abilities. As an initial step, this paper presents research in developing the backchanneling ability in CAs in the form of a verbal response to engage the speaker. We analyzed 246 conversations of cognitive assessments between older adults and human assessors, and derived the categories of reactive backchannels (e.g. "hmm") and proactive backchannels (e.g. "please keep going"). This is used in the development of TalkTive, a CA which can predict both timing and form of backchanneling during cognitive assessments. The study then invited 36 older adult participants to evaluate the backchanneling feature. Results show that proactive backchanneling is more appreciated by participants than reactive backchanneling., Comment: Accepted by CHI2022

With the rise of deep learning and intelligent vehicle, the smart assistant has become an essential in-car component to facilitate driving and provide extra functionalities. In-car smart assistants should be able to process general as well as car-related commands and perform corresponding actions, which eases driving and improves safety. However, there is a data scarcity issue for low resource languages, hindering the development of research and applications. In this paper, we introduce a new dataset, Cantonese In-car Audio-Visual Speech Recognition (CI-AVSR), for in-car command recognition in the Cantonese language with both video and audio data. It consists of 4,984 samples (8.3 hours) of 200 in-car commands recorded by 30 native Cantonese speakers. Furthermore, we augment our dataset using common in-car background noises to simulate real environments, producing a dataset 10 times larger than the collected one. We provide detailed statistics of both the clean and the augmented versions of our dataset. Moreover, we implement two multimodal baselines to demonstrate the validity of CI-AVSR. Experiment results show that leveraging the visual signal improves the overall performance of the model. Although our best model can achieve a considerable quality on the clean test set, the speech recognition quality on the noisy data is still inferior and remains as an extremely challenging task for real in-car speech recognition systems. The dataset and code will be released at https://github.com/HLTCHKUST/CI-AVSR., Comment: 6 pages

Automatic speech recognition (ASR) on low resource languages improves the access of linguistic minorities to technological advantages provided by artificial intelligence (AI). In this paper, we address the problem of data scarcity for the Hong Kong Cantonese language by creating a new Cantonese dataset. Our dataset, Multi-Domain Cantonese Corpus (MDCC), consists of 73.6 hours of clean read speech paired with transcripts, collected from Cantonese audiobooks from Hong Kong. It comprises philosophy, politics, education, culture, lifestyle and family domains, covering a wide range of topics. We also review all existing Cantonese datasets and analyze them according to their speech type, data source, total size and availability. We further conduct experiments with Fairseq S2T Transformer, a state-of-the-art ASR model, on the biggest existing dataset, Common Voice zh-HK, and our proposed MDCC, and the results show the effectiveness of our dataset. In addition, we create a powerful and robust Cantonese ASR model by applying multi-dataset learning on MDCC and Common Voice zh-HK.