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Objective: The civic participatory system is a means of involving citizens in decisionmaking processes and monitoring public policies, aimed at increasing the transparency, accountability and efficiency of public administration. The civic participatory system implies the existence of formal and informal mechanisms for consultation, dialogue, collaboration and cocreation between public authorities and civil society in order to identify, formulate, implement and evaluate solutions to problems of public interest. In the field of culture and tourism, the civic participatory system plays an important role in promoting the enhancement of cultural heritage, cultural diversity, access to culture and sustainable tourism development. This article aims to analyse the civic participatory system in order to outline a current situation at national and regional level for the development and valorisation of cultural heritage through tourism in the Danube region, which is characterised by great ethnic, linguistic and religious diversity. Method: This paper will use the systematic literature review method to investigate multicultural communities in the Danube area and how to improve institutional capacities, social inclusion and sustainable urban development. Results: Considering the decreasing capacities of public administrators to integrate the participatory approach into decision-making processes, this article will report on the conceptual delimitations of the civic participatory system related to the tourism and culture sector in multicultural communities in the Danube region and identify the relevant actors corresponding to this process. Originality: The article makes a significant contribution to the knowledge of the current situation of the civic participatory system in the Danube region and to the formulation of concrete proposals for its improvement. The theme is relevant and current, given the importance of cultural heritage and tourism for the sustainable development of the Danube region, as well as the need to involve citizens in decision-making processes and to promote intercultural dialogue. [ABSTRACT FROM AUTHOR]

Digitalization has provided many advances in the hospitality and tourism sector. Some accommodations have already implemented major changes by integrating new technologies to turn the guest experience into something unexpected and even incredible. Even if the micro-enterprises in the tourism sector have a reputation for focusing on business survival and not being risk takers, and with a limited innovation desire, the technology permeates most aspects of modern tourism business. In order to survive, tourism SMEs need to invest in digitalization. Destinations, businesses and the wider tourism sector will need to fully embrace these new technologies, in order to remain competitive and take advantage of innovation, productivity and value creation potential. Thus, tourism companies need to understand that social media and digital media are important for their future development and to incorporate them in the corporate strategies. The present paper aims to investigate social media usage of tourism companies in Timis County, as a pilot study and how the COVID-19 pandemics changed their behaviour. [ABSTRACT FROM AUTHOR]

In this paper it was analyzed tourism market in Brașov County, being made "a radiography" of its changes in the last 10 years. The analysis covered both the tourism offer, respectively the number of tourist accommodation establishments and the number of bed places, detailed on the types of accommodation and their distribution of the main county tourist destinations, and also tourism demand, respectively the number of tourists, the number of overnights stays and average length of stay, for Romanian and foreign tourists and on the most popular county tourist destinations. Furthermore, to provide a detailed image of tourism market, the tourism demand analysis was completed with information on the profile of tourists visiting the Braşov County. [ABSTRACT FROM AUTHOR]

Ecotourism implies a great opportunity to develop areas that have the necessary resources and conditions, a safe alternative for integrating natural landscapes and biodiversity in tourism activity. Romania has an important ecotourism heritage, with great potential for capitalization. However, this domain faces many problems related to poor cooperation at the local level, poor development of ecotourism infrastructure, lack of qualified workforce, insufficient promotion. The main priorities for the development of ecotourism in Romania aim to improve the institutional and associative framework, development of visitor infrastructure, education and awareness of the visitors and the local communities, human resource development, local business development, nature protection and conservation, marketing and promotion of ecotourism product. [ABSTRACT FROM AUTHOR]