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Social Impact Bonds (SIBs) have alternatively been portrayed as a promising tool to improve the functioning of welfare systems, or as an instrument of neoliberalism that threatens to undermine them. Recently, a more nuanced understanding of the promises as well as pitfalls of SIBs has developed, as both practical experiences and published empirical evidence about implemented SIBs have increased in number. We aim to contribute to the development of such an understanding by means of a combination of qualitative and quantitative text analysis. In doing so, we analyse a comprehensive sample of 51 practitioner reports on SIBs. We identify two key paradoxes of SIBs. These paradoxes centre on statements that cannot both hold true for the very same SIB: (1) flexible but evidence-based services and (2) cost-saving risk transfer to private investors. We conclude by discussing how those paradoxes have been resolved in existing SIBs so far, which strategies of de-paradoxification may turn out paramount in future, and how positive aspects of SIBs can be preserved while defusing their more problematic ones.

Il lavoro si propone di individuare un framework di valutazione quali-quantitativa per misurare le performance, in termini di efficacia ed efficienza, di un progetto culturale. Il caso del Progetto Archeologia dei Paesaggi Medievali costituisce l'oggetto di applicazione del metodo individuato. La metodologia di ricerca adottata consiste in una review della letteratura manageriale relativa alla misurazione delle performance nel comparto dei Beni culturali, l'analisi di fonti documentali rese disponibili dai fondatori del Progetto, la somministrazione di interviste dirette semistrutturate, la realizzazione di indagini sul campo, attraverso la somministrazione di questionari ai fruitori degli output del progetto. L'analisi evidenzia che il Progetto Archelogia dei Paesaggi Medievali mostra delle elevate performance sia in termini di efficacia che di efficienza. This work aims to identify an evaluation framework, of both qualitative and quantitative type, to measure the performance of a cultural project, in terms of effectiveness and efficiency. The case Progetto Archeologia dei Paesaggi Medievali represent the unit of analysis of the identified framework. The adopted research methodology consist of a review of the managerial literature devoted to the topic of performance measurement in the cultural field, documents analysis, submission of direct interviews to the founders of the project, a survey realized through the submission of structured questionnaires to the users of the project. The analysis points out that, despite its non-profit aim, the Progetto Archelogia dei Paesaggi Medievali shows highly effective and efficient performance.

I musei d’impresa hanno assunto chiare connotazioni strategiche nelle logiche di comportamento delle imprese, ponendosi come leva di comunicazione istituzionale e fattore di creazione di valore. La ricerca, condotta attraverso lo studio comparativo di tre casi di eccellenza relativi alla MotorValley emiliana (museo Ducati, museo Ferrari, museo Lamborghini), si sviluppa lungo tre principali direttrici di analisi: (1) la gestione museale; (2) il museo quale asset per la creazione di valore; (3) le forme di responsabilizzazione adottate per la guida dell’unità museale nonché la strumentazione informativa sviluppata per la misurazione delle sue performance. Company museums have assumed clear strategic connotations in the logic of companies’ behaviour, as a medium for institutional communication and value creation. This research work is a comparative study of some outstanding cases, whose objective is to study (1) the museum management; (2) the museum as a company asset for value creation; (3) responsibility systems within the museum unit, along with the informative tools developed to measure its performances.