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In 1974, Congress enacted the Employee Retirement Income Security Act (ERISA) to provide oversight to voluntary employee benefit plans in the private sector. The statute, which draws from a deep well of common law history, places robust requirements on fiduciaries who safeguard such plans. Shortly after ERISA’s enactment, courts were forced to interpret the broad fiduciary duties set forth in 29 U.S. § 1104, which simply mandates that fiduciaries must discharge duties solely in the interest of the participants and beneficiaries. Considering this broad language, courts set out to define specific standards to which fiduciaries should be held, particularly surrounding miscommunications. Circuits split on the issue. Some circuits decided that fiduciary misrepresentation liability demands a tort-like standard akin to fraud with a showing of intentional deceit, while other circuits, citing to the statute’s roots in the common law of trusts, determined that intent was inconsequential for misrepresentations. Complicating the matter, the Supreme Court has declined to rule on unintentional miscommunications, allowing the split to widen. The resulting inconsistency is staggering, with some circuits allowing recipients to recover for accidental miscommunications and others barring recovery for flagrantly negligent misinformation. This Comment offers a critical analysis of both the tort and trust approach to ERISA fiduciary liability and recommends a variation on the trust approach to resolve the discrepancy. This Comment analyzes why courts, high and low, have been hesitant to follow the law of trusts standard uniformly and acknowledges that the trust standard may expose employers to heightened liability. At the same time, this Comment emphasizes how the alternative tort standard often bars employees from the very plan protection that ERISA seeks to cement. To analyze both approaches diligently, this Comment traces ERISA’s common law of trusts roots, initial circuit splits, and Supreme Court cases that failed to instruct firmly on how to approach unintentional misrepresentations. This Comment also discusses more recent circuit splits, tracing how judicial benefit enforcement grows inconsistent as the split widens. Finally, to encourage a compromise between the two approaches, this Comment urges Congress to cast aside the issue of intentionality altogether and focus on the miscommunication’s materiality. [ABSTRACT FROM AUTHOR]

Polysemous concepts with multiple related meanings pervade natural languages, yet some philosophers argue that we should eliminate them to avoid miscommunication and pointless debates in scientific discourse. This article defends the legitimacy of polysemous concepts in science against this eliminativist challenge. My approach analyses such concepts as patchworks with multiple scale-dependent, technique-involving, domain-specific, and property-targeting uses (patches). I demonstrate the generality of my approach by applying it to 'hardness' in materials science, 'homology' in evolutionary biology, 'gold' in chemistry, and 'cortical column' in neuroscience. Such patchwork concepts are legitimate if the techniques used to apply them produce reliable results, the domains to which they are applied are homogenous, and the properties they refer to are significant to describe, classify, or explain the behaviour of entities in the extension of the concept. By following these normative constraints, researchers can avoid miscommunication and pointless debates without having to eliminate polysemous patchwork concepts in scientific discourse. [ABSTRACT FROM AUTHOR]

Misunderstandings often lead to accidents, delays, missed opportunities, waste, and conflict in organizations. However, on occasion, they can also lead to beneficial outcomes, at least for one of the parties involved. Prior scholarship on productive misunderstandings and strategic ambiguity illustrates this with a range of examples in diverse contexts, but there is no coherent framework to understand the conditions under which misunderstandings can be beneficial. This paper elucidates three mechanisms — establishing truce, encouraging search, and creating resonance — through which misunderstandings can create positive outcomes, as well as the different boundary conditions for each mechanism.

Scholars in the medical field have described medical writing as particularly challenging and have called for instructional support for both novice writers and L2-English medical scholars. One of the main challenges is that there exist conventionalized terms that express a wide range of concepts, and any inappropriate use of such terms can lead to miscommunication with real consequences for practitioners, researchers, and the public. Therefore, the investigations of such conventionalized expressions could constitute a good starting point in addressing some of the challenges in medical writing. Thus, the present study investigates the use of multiword collocations (a type of register-specific word combinations) in medical research articles and the medical case reports, using two corpora of over a million words, representative of the two registers. The subsequent structural and functional analyses revealed that the majority of multiword collocations in both registers consisted of complex noun phrases mostly formed through noun premodifications (e.g., fine needle aspiration, fluorescence in situ hybridization, single nucleotide polymorphisms). The identified sequences served distinct discourse functions that reflect the differences in the specific communicative functions of the two registers. Some pedagogical applications are suggested in this paper. • Specialized corpora yield multiword sequences with register-specific discourse functions. • Delta P can measure the collocational strength of sequences longer than two words. • The use of multiword collocations varies across registers even within a same discipline. • Noun premodification is key in achieving conciseness in medical writing. [ABSTRACT FROM AUTHOR]

This paper focuses on the design, implementation, and assessment of the visual Concept of Operations (ConOps) as an informal visualization technique employed for early solution validation in Small and Medium‐sized Enterprises (SMEs). SMEs face significant challenges in early solution validation due to the complex nature of modern systems and the constantly changing market demands. These challenges may be further intensified by immature leadership and ineffective communication within the organization. By applying an industry‐as‐laboratory approach in an SME industry case, this study aims to reduce the negative impacts of miscommunication between internal and external stakeholders and contribute to needs elicitation and system validation process. The results show that visual ConOps can effectively support the need elicitation process, which is crucial for early validation, however, it may not independently serve as a comprehensive communication tool between the developer team and stakeholders. It is essential to supplement visual ConOps with complementary tools to effectively convey stakeholder input to the developer team. [ABSTRACT FROM AUTHOR]

Medical training has become a global phenomenon, and the Physician's Charter (PC), as a missionary document, is key to training those outside the Global North. Undergraduate and postgraduate students in the medical profession are sometimes trained in contexts foreign to their social and ontological backgrounds. This might lead to confusion and blunders, creating an impression of what might look and feel unprofessional to those unfamiliar with the local context. Understanding the cultural backgrounds of the trainees is crucial, and the reverse is also as important. It is essential for clinicians and trainees to understand the cultural backgrounds of their patients to avoid miscommunication. In this phenomenological study, we recruited participants in 2020 who were in their first to fourth year of study of medical training during the #FeesMustFall protests. We used data from this extensive study looking at students' experiences during their training amidst protest and social upheavals in a South African tertiary institution. For this paper, we examined what professionalism means to the student participants using an African Ubuntu lens. Ubuntu and the Collective Finger theory were used to investigate what professionalism means to participants. The Ubuntu philosophy was compared to the PC. In the findings, the clinical space is hierarchical, silencing and the opposite of what Ubuntu means. In comparison to the PC, respect is overarching while compassion and responsibility are the most comparable to the Charter. This study adds an African voice to the professionalism discourse while showing African elements that could be aligned to the PC to challenge the current global discourses. [ABSTRACT FROM AUTHOR]

To enhance communication and collaborative work efficiency in cyber–physical systems (CPSs) within the Industry 4.0 environment, this study investigates a graph-based machine learning approach aimed at optimizing information interaction during multi-party conversations. Devices within CPSs must efficiently exchange information in real time to synchronize operations and responses. This research treats these interactions as intricate graph structures and uses graph learning techniques to accurately identify communication links and dependencies among devices. This improvement leads to more accurate decision-making and smoother operations. Our methodology involves a real-time analysis of structural patterns and node attributes within conversations, improving information flow and comprehension. The empirical findings demonstrate that this approach significantly enhances production efficiency, system adaptability, and minimizes delays attributed to communication misunderstandings. Our method can effectively identify the communication relationships between devices, significantly improving the efficiency and accuracy of information transmission. This improved communication capability leads to an enhanced production efficiency of the entire system. [ABSTRACT FROM AUTHOR]

This paper explores three multilingual strategies to bridge the lack of a shared first language as they are used during performance appraisal interviews, namely English as a business lingua franca, receptive multilingualism, and a lay interpreter. The study is based on authentic video-recorded performance appraisal interviews at a globally active Belgian company, and follow-up interviews with the managers. The analysis focuses on how the company deals with multilingualism from a management perspective, how the managers perceive these multilingual strategies from a language ideological perspective, and how these language ideological beliefs shape the language practices of the performance appraisal interviews. We conclude that this study provides novel insights into how globalized companies deal with multilingualism in the highstakes and potentially sensitive interactional context of a performance appraisal interview by underlining the intertwined nature of language ideological beliefs and language practices as part of a broader multilingual language management strategy. [ABSTRACT FROM AUTHOR]

Theories of utterance meaning in the post-Gricean tradition have typically focused on the main proposition expressed by the speaker that is recovered by the addressee. In this tradition, successful communication rests on the assumption that speakers and addressees come to a shared understanding of these propositions as they are produced in conversation. We now have a wealth of empirical evidence that speakers and addressees need not always converge on the main proposition expressed in order for communication to proceed unhindered: they may share partial understandings of individual utterances, allowing the overarching discourse meaning to unravel as the interaction progresses. In this paper, we propose a novel unit of meaning that accounts for such a dynamic concept that can emerge and develop over several turns at talk. We call it a 'dynamic functional proposition'. This unit includes not only the linguistic meaning that has been communicated, but also meaning conveyed through non-linguistic sources, as well as aspects of situation captured through what we call 'filters', such as interlocutors' levels of attention, emotions, and other non-representational aspects. These various aspects will have greater or lesser salience for different speakers, hence offering an explanatory tool for how utterance meanings are negotiated, as well as when and why misunderstandings occur. We finish by proposing ways in which such a unit can be formally represented. We do this by motivating different cognitive, social and linguistic parameters that influence it. [ABSTRACT FROM AUTHOR]

Greenwashing is more virulent than ever. A profusion of environmental, social, and governance and net zero commitments are becoming fraught with questionable and misleading claims. At the same time, we are no closer to solving the pressing environmental and social issues of our time. In this review, we seek to examine this shift and summarize changes in greenwash research into three key phases: (a) 1.0 Static Communication; (b) 2.0 Dynamic Management; and (c) 3.0 Narratives about the Future. We analyze current key areas of developing literature and point to numerous open questions for future research. Next, we go beyond much of the published work to examine emerging tactics and lay out a forward-looking agenda for future research. We also propose a model of Corporate Miscommunication, integrating various streams in greenwash research. In doing so, we seek to lay a pathway for greenwashing researchers to finally find that elusive "end" to greenwashing. [ABSTRACT FROM AUTHOR]

How is it that a speaker S can at once make it obvious to an audience A that she intends to communicate some proposition p, and yet at the same time retain plausible deniability with respect to this intention? The answer is that S can bring it about that A has a high justified credence that ‘S intended p’ without putting A in a position to know that ‘S intended p’. In order to achieve this S has to exploit a sense in which communication can be lottery-like. After defending this view of deniability I argue that it compares favorably to a rival account recently developed by Dinges and Zakkou (Mind, , 2023). [ABSTRACT FROM AUTHOR]

The objective of this study was to examine and contrast the incidence of violence reported by White Code in a university hospital in Turkey and to analyse the phenomenon of workplace violence in terms of related variables. The study included 477 cases of violence against health workers reported between 2018 and 2023. The data were collected using a complete census method. Descriptive statistics and a chi-square test were employed for the statistical evaluation. Results: The majority of those subjected to violence were doctors (69.6%). The emergency services were the setting in which violence was encountered most frequently (51.6%). It was observed that physicians were exposed to verbal violence more than other occupational groups. There was a difference between years according to the type of violence, and violence was mostly caused by miscommunication. Consequently, it would be beneficial to adopt a multidisciplinary approach to the evaluation of the consequences of violence on healthcare professionals. [ABSTRACT FROM AUTHOR]

This study reports bilingual international students' communicative strategies to preempt and resolve English as a lingua franca (ELF) miscommunication in an English-medium virtual learning program offered by an international university in times of the global pandemic. Drawing upon 18 hours of Zoom recordings and supplementary ethnographic data, this study follows a spatial orientation [Canagarajah, S. 2018a. "The Unit and Focus of Analysis in Lingua Franca English Interactions: In Search of a Method." International Journal of Bilingual Education and Bilingualism 21 (7): 805–824. doi:10.1080/13670050.2018.1474850] to analyze international students' polysemiotic meaning-making practices for virtual communicative effectiveness. Key findings highlight the students' explicitness-raising strategic moves such as indexing and reflexive pointing, repetitive highlighting, visual contrasting mediated by the mouse cursor and screen-based resources while navigating moments of (potential) miscommunication. To remedy and preempt understanding problems, they coordinate and align polysemiotic spatial repertoires across expansive spatiotemporal scales to enhance the clarity of potentially ambiguous referents, communicative topics, and key information. This study advances current understanding of bi/multilinguals' polysemiotic translingual pragmatic ability for communicative success in lingua franca scenarios, and provides implications that help prepare international higher education for effective virtual communication, teaching, and learning in the post-pandemic digital era. [ABSTRACT FROM AUTHOR]

Associate Professor without tenure (APWT) occupies a unique narrative space within higher education. These faculty find themselves at the Associate Professor rank without the accompanying security of tenure. Misunderstandings, miscommunication, and isolation can occur during the APWT tenure processes' often accelerated nature and within the reduced time for APWT faculty to become acculturated to campus and departmental norms. This article shares two APWT faculty tenure narratives and offers some best practices to help make the APWT experience within the academy more successful and less stressful. [ABSTRACT FROM AUTHOR]

Recently writing centers are expanding to Asian higher education contexts. However, there is a scarcity of research from writing centers in Asian settings and from non-native English speaker (NNES) tutor perspectives. Therefore, the purpose of this study is to enrich understandings of the challenges and expectations perceived by NNES tutors during tutoring writing sessions with intermediate level Japanese EFL (English as Foreign Language) students. A qualitative approach was employed utilizing two data collection methods: 16 interviews with writing tutors, and two quasi-focus groups. Thematic analysis of the data revealed five major categories for challenges perceived by NNES tutors: miscommunication, student silence, mismatched expectations, interpretation of teacher feedback and error correction. It is argued that these are the main challenges that EFL writing tutors face and hence indicate the necessity to train tutors how to deal with them. The implications for creating Asian writing centers and tutor training are discussed. [ABSTRACT FROM AUTHOR]

Objective • In doctor-patient communication, hedges play an important pragmatic function. However, inappropriate use of hedges can also bring about negative effects such as insufficient information and misunderstandings, which in turn affect the diagnosis and treatment. This study examines the use of hedges in doctor-patient conversations with depression, focusing on the negative effects of misused hedges and their elimination. Method • Based on the transcriptions of five authentic doctor-patient conversations with depression between July 2022 and January 2023, the study statistically analyzes the use of hedges in conversations, including the types, pragmatic functions, and elimination of negative pragmatics. Result • The use of hedges is common and performs positive pragmatic functions in the communication between doctors and depression patients. However, misused hedges by both doctors and patients produce negative effects such as communication barriers, comprehension delays, misinterpretations, and distrust. These negative effects can be eliminated through the self or others and with the help of linguistic means. Conclusion • The use of hedges in depression-related doctor-patient conversations is delicate. Proper use of hedges can facilitate smooth and effective communication during medical consultations, acting as a lubricant in the process while misuse can impede information exchange, resulting in unclear intentions and hindering the progress of the conversation. When improper use of hedges occurs, both doctors and patients can take measures to clarify, probe, or directly eliminate the fuzziness. [ABSTRACT FROM AUTHOR]

This paper explores the dynamic role of emojis in text-based communication among Nigerian youths and the potential implications for miscommunication. Emojis have become integral to contemporary digital conversations, offering users a visual means of expressing emotions, tone, and context within the constraints of text-based interactions. In the context of Nigeria, a country with a diverse linguistic landscape and a youthful population heavily engaged in online communication, understanding the impact of emojis on interpersonal exchanges becomes particularly pertinent. This paper examines the prevalence and patterns of emoji usage among Nigerian youths across various digital platforms. It investigates the cultural nuances and interpretations associated with emojis within the Nigerian context, considering factors such as regional differences, linguistic diversity, and sociocultural influences. Furthermore, the study examines instances where emojis may contribute to miscommunication or misunderstanding, potentially exacerbating conflicts or hindering effective communication. Through a comprehensive review of existing literature, online discourse analysis, and case studies, this research aims to shed light on the ways in which emojis influence the interpretation of textual messages and the potential challenges they pose to clear and accurate communication. The study concludes that as digital communication continues to be a primary mode of interaction, it is essential for users to recognize the potential for misinterpretation, prompting the need for increased emoji literacy and awareness. [ABSTRACT FROM AUTHOR]

Unlike prior research examining how emoji communicate emotions and modify intended meanings, the present research examined whether emoji can perform specific speech acts (remind, etc.), and how well users are able to accurately assess their ability to do so. In four experiments senders were asked to assume that they would send a specific emoji to perform a certain speech act, or to choose which emoji they would use to perform that speech act. Senders and receivers indicated their judgments of communicative success (i.e., that the receiver would recognize the speech act being performed). In two studies, receivers also made judgments regarding the intended meaning of the emoji. Participants judged receivers to be likely to recognize the intended meaning conveyed with an emoji, and there was some evidence of communicative success. However, participants significantly overestimated communicative success, and in all studies, receivers were more optimistic about communicative success than were senders. [ABSTRACT FROM AUTHOR]

Words matter. The use of imprecise or improper words can introduce an element of confusion or ambiguity. In finance, accuracy in language is particularly important because clarity of communication can impact on deals, valuations, and investment decisions. The use of sloppy words or statements can also lead to questions about the individual's professionalism, competence, and degree of financial literacy. Finance professionals such as analysts and financial planners should give thoughtful attention to the terminology they express, as subtle differences or miscommunications could lead to decision-making errors or introduce questions about the credibility and professionalism of the individual. [ABSTRACT FROM AUTHOR]

Conceptual innovations in science ('paradigm shifts' in the sense of Kuhn) come with changes in the meaning of basic terminology in that field. Linguistics is no exception. But linguistics is in the peculiar position that it comprises the study of the meaning of linguistic items, and the way these meanings change. Some basic ideas of cognitive semantics, especially the concept of metonymy, shed light on the risk of miscommunication in a scientific field in a period of innovation. Paradoxically, these risks are instantiated in a controversy in the field of linguistics itself that was triggered by the then new, Darwinian understanding of evolution. The paper ends by exploring a recent theoretical innovation (the 'usage-based' approach, especially its most recent variants) that holds a promise for overcoming the controversies, provided theoretical linguists accept that terminology also in their own field is to be semantically more precise than in everyday language use. [ABSTRACT FROM AUTHOR]

Demographic, technological, and global trends have brought the language used at the workplace to the forefront. A growing body of research reveals that language could result in misunderstanding at work, and influence employees' performance and attitudinal outcomes. Language at work encompasses standard language (e.g., English) as well as several hybrid forms of language (non-native accents, code-switching, and jargon). We delineate how these forms of language could result in misunderstanding. We then identify relational, affective, and informational mechanisms that underlie the relationship between language-related misunderstanding and employees' performance and attitudinal outcomes, and highlight key boundary conditions. In doing so, we uncover research gaps and identify areas for future research. We conclude with implications for theory as well as for practitioners to navigate language-related misunderstanding at work. [ABSTRACT FROM AUTHOR]

In a world of eternal accelerations old issues such as miscommunication between the representatives of the law or of the state in general and the minor or the familial unit are bound to aggravate. In this article we will present the general situation of the right of the child to be listened as it is imposed by international law and adapted for our respective legislations. After this we will offer a possible explanation as to why these laws seem to fail despite sincere efforts towards a betterment of the situation. [ABSTRACT FROM AUTHOR]

Copyright of Share: Journal of Islamic Economics & Finance / Jurnal Ekonomi dan Keuangan Islam is the property of Share Jurnal Ekonomi dan Keuangan Islam and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

In this paper, we conduct a critical discourse analytical study of asylum interviews in order to contribute to knowledge and awareness of (a) how asymmetrical power relations are discursively (re)produced as well as manoeuvred and negotiated during the interaction and (b) what this means in terms of positioning of the participants. Focusing on a number of metacommunicative sequences characterised by a notably high degree of interpersonal complexity, we examine how participants are positioned and how positioning is discursively realised. We draw on eight observed and recorded asylum interviews conducted in Sweden 2018–2021. Metacommunicative positioning is analysed mainly with a focus on speech functions and modality. We show that metacommunication is used by all participants largely as a means of constructing an asylum narrative within the framework of an institutional discourse. The participants can position each other in (dis)advantageous ways in their attempts to deny, or sometimes claim, responsibility for miscommunication. The applicants generally obey the metacommunicative instructions given by other, more powerful participants. However, we also show an example of an applicant who makes resistance to the institutional discourse. Furthermore, all participants use metacommunication as a tool to guide each other in the conversation, thereby positioning themselves as responsible for the co-construction of the asylum narrative. Finally, we underline the benefits of conducting critical discourse analysis in the study of asylum interviews, although such studies can barely change the fact that the asylum determination process is unequal and asymmetrical in its core. [ABSTRACT FROM AUTHOR]

Copyright of Canadian Journal of Education / Revue Canadienne de l'Éducation is the property of Canadian Society for the Study of Education and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Selçuk University Journal of Faculty of Letters is the property of Selcuk Universitesi Edebiyat Fakultesi Dergisi and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This paper explores three multilingual strategies to bridge the lack of a shared first language as they are used during performance appraisal interviews, namely English as a business lingua franca, receptive multilingualism, and a lay interpreter. The study is based on authentic video-recorded performance appraisal interviews at a globally active Belgian company, and follow-up interviews with the managers. The analysis focuses on how the company deals with multilingualism from a management perspective, how the managers perceive these multilingual strategies from a language ideological perspective, and how these language ideological beliefs shape the language practices of the performance appraisal interviews. We conclude that this study provides novel insights into how globalized companies deal with multilingualism in the high-stakes and potentially sensitive interactional context of a performance appraisal interview by underlining the intertwined nature of language ideological beliefs and language practices as part of a broader multilingual language management strategy.

One of the major issues in the construction industry is miscommunication among all the related people working on a project. The success of a project depends on the effectiveness of information flow, as it is believed to be the cause of irregularities in most projects. This study was undertaken to address the issue of miscommunication in the construction sector of Saudi Arabia to evaluate the root causes of miscommunication and its effects on the health of a project. A comprehensive survey was designed to seek the opinion of highly experienced experts in the construction industry regarding the matter. The obtained data was put into a three-staged statistical analysis including a reliability check through Cronbach’s alpha and weighted average rating factors. The results revealed the root causes of miscommunication which pose a serious threat to a project. Also, the results showed that the major effects produced by these causes are project delay and low work quality on a construction site. The factors were organized on a fishbone diagram for better clarity. The research is beneficial for the administrative and management staff of a construction project. By deploying protective measures during the planning phase, discussed in the article, the adverse effects of miscommunication can be avoided.

During an ethnographic experience, which took place in a rehabilitation clinic, I had to deal with situations that required me to make a series of adjustments to my role in the clinic, so as to reduce my involvement with both patients and therapists. Although I expected to feel more at ease as the field progressed, instead, I felt as if my presence were more and more disruptive, and gradually becoming problematic. The systemic approach thus seemed the most relevant for clarifying the complexity of the interactions that were at play, and that shaped my experience, as I had to venture beyond reflexivity. The aim of this methodological article is to shed light on the need for constant adaptation in the ethnologist, in order to maintain their presence in the field, and obtain information to carry out research. In order to do so, a systemic triangulation has been performed based on the Donnadieu and Karsky method, leading to an analysis of some of the difficulties encountered, as highlighted via systemic thinking.

Purpose: In this study, in order to examine the correlation between non-compliance with standard phraseology and communication errors in pilot-controller communications, investigated the perception of standard phraseology. Methods: First, the definition and regulations of the standard phraseology were confirmed through document review. The Korea’s standard phraseology for air traffic control is based on the Air Traffic Control Procedure and the Manual of Radiotelephony. The standards regulated in these documents is derived from International Civil Aviation Organization (ICAO) and/or the Federal Aviation Administration (FAA). Then, a questionnaire containing 8 test items suitable for checking compliance with the standard phraseology was prepared through expert advice. A total of 55 pilots and controllers including trainees were surveyed. Results: As a result of the survey, most of the respondents thought that the standard phraseology should be complied, but they showed poor results in the test questions about whether their phraseology were appropriate. Overall average score was 3.67 points out of perfect score of 8.00 points. Based on the respondents’ improper answers, the possibility of communication errors and linguistic background were examined through consultation with aviation experts and language experts. Conclusion: Even though they knew the need to comply with standard phraseology, they often used non-standard phraseology because they did not know the exact standard, and some communication errors were likely to occur. In order to supplement this, it is necessary to define accurate standard phraseology and make efforts at the government level as well as aviation workers and the aviation industry to train and learn properly.

Research into sex and gender-based differences in the brain is of key importance in many arenas. As findings will be scrutinised by both specialists and non-specialists, problems of miscommunication may arise. Guidelines to identify and avoid such problems are proposed. Here, the authors discuss guidelines to avoid miscommunication of findings in research into sex and gender-based differences in the brain. [ABSTRACT FROM AUTHOR]

For second language learners, reference remains a frequent source of error and pragmatic infelicity, even at relatively advanced levels. While most errors will be readily accommodated by the hearer, on some occasions they result in fundamental misunderstandings about what has been stated. This paper presents a case-by-case exploratory study of 22 such miscommunications and explores the discourse conditions under which such otherwise routine errors became problematic. Data are drawn from elicited narratives by 20 high-intermediate English language learners of various language backgrounds and their L1 English interlocutors. The discussion focuses on the two most prominent issues identified: the conditions under which pronoun errors triggered misunderstandings, and the contribution of pervasive over-explicitness to referent introductions being mistaken for referent tracking. [ABSTRACT FROM AUTHOR]

Scholars have long debated an idealised conceptualisation of academic advising practice, while higher education administrators have shaped their own vision for its practice on college campuses, resulting in widespread ambiguity regarding its purpose and function. This study investigated how 181 chief academic officers at two year and four year public and private institutions in the U.S. viewed academic advising roles. The findings indicate consistent agreement amongst those surveyed regarding their views about the role of the academic advisor. However, this consistency of agreement on role possibly represents an oversimplified understanding of the purpose and function of academic advising, contributing to the continuation of role misunderstanding. [ABSTRACT FROM AUTHOR]

We examined how people perceive and talk about miscommunication. Participants in study one recalled a miscommunication incident, and then responded to a set of questions regarding their perceptions of the incident. These miscommunications were viewed as relatively unserious, largely the fault of the sender, humorous, confusing and frustrating. Most (76.8%) of the time both interactants were aware of the miscommunication. In a second study we harvested all tweets containing the word "miscommunication" and compared them with tweets containing the word "communication". Tweets about miscommunication were higher in negative emotionality and certain types of cognitive processing. Hence, the occurrence of miscommunication elicits levels of negative emotions and higher levels of cognition which we interpret as users attempting to make sense of the miscommunication. • All survey participants recalled an instance of digital miscommunication that occurred to them. • Most (95%) recalled miscommunications were classified as involving intentions, referents, or both. • Recalled miscommunications were viewed as relatively unserious, confusing, and frustrating. • Harvested tweets containing the word "miscommunication" displayed elevated levels of negative emotions. • Harvested "miscommunication" tweets displayed elevated levels of cognition indicating an attempt to make sense of them. [ABSTRACT FROM AUTHOR]

In this paper, we show how topoi warrant inferences for interpreting and producing dialogue contributions, particularly in the case of enthymemes where the conclusion does not logically follow from the premises. We situate our theory of topoi in the context of pragmatic theory by relating it to other theories of inference and coherence. Through detailed analysis of a single dialogue, we show how dialogue participants can incrementally entertain and resolve mismatching interpretations of an enthymematic utterance. We discuss how the notions of topoi and enthymemes can add to a generalisable model of coherence in dialogue. • We argue that topoi are relevant to the production and interpretation of utterances in interaction. • Whether or not arguments in discourse are seen as valid depends on the topoi one is willing to accept. • Misunderstandings in dialogue may be related to a mismatch of topoi between speakers. • We present a model of how agents can entertain and resolve mismatching utterance interpretations. [ABSTRACT FROM AUTHOR]

We must reframe deficit-based residency narratives and provide welcoming, inclusive, and productive working environments to make library residencies an enriching experience for our new colleagues. This research reports survey responses asking how residency supervisors and coordinators communicate with stakeholders to ensure residents work in a welcoming and inclusive environment. We also asked how staff concerns are mitigated and how conversations are framed to avoid miscommunications and microaggressions. Responses echoed issues raised in existing literature, such as suggesting residents’ titles be changed to ones that more accurately describe their job duties and make it clear that residents are not students. [ABSTRACT FROM AUTHOR]

This study explores the identity positions that L2 English learners/users would take in case of hypothetical miscommunications. Based on positioning theory, at the time of L2 interaction, L2 learners assign themselves and others specific positions which are established through their learning experiences. It was hypothesized that their current positional identities would impact their communication abilities in their future L2 realities. The study investigated this hypothesis by asking 49 Japanese college students to describe potential triggers for L2 miscommunication in two scenarios: an L1 and an L2 English speaker, and two L2 English speakers. The analysis shows that participants assign themselves in distinctive positional identities of a subordinate English user (non-native deficit L2 English user in a traditional sense) in the L1-L2 miscommunication, and an equal identity in the L2-L2 scenarios. Consequently, the study discusses a critical understanding of L2 learner positional identity with respect to socio-cultural and ideological attributes. [ABSTRACT FROM AUTHOR]

Purpose: In this study, in order to examine the correlation between non-compliance with standard phraseology and communication errors in pilot-controller communications, investigated the perception of standard phraseology. Methods: First, the definition and regulations of the standard phraseology were confirmed through document review. The Korea's standard phraseology for air traffic control is based on the Air Traffic Control Procedure and the Manual of Radiotelephony. The standards regulated in these documents is derived from International Civil Aviation Organization (ICAO) and/or the Federal Aviation Administration (FAA). Then, a questionnaire containing 8 test items suitable for checking compliance with the standard phraseology was prepared through expert advice. A total of 55 pilots and controllers including trainees were surveyed. Results: As a result of the survey, most of the respondents thought that the standard phraseology should be complied, but they showed poor results in the test questions about whether their phraseology were appropriate. Overall average score was 3.67 points out of perfect score of 8.00 points. Based on the respondents' improper answers, the possibility of communication errors and linguistic background were examined through consultation with aviation experts and language experts. Conclusion: Even though they knew the need to comply with standard phraseology, they often used non-standard phraseology because they did not know the exact standard, and some communication errors were likely to occur. In order to supplement this, it is necessary to define accurate standard phraseology and make efforts at the government level as well as aviation workers and the aviation industry to train and learn properly. [ABSTRACT FROM AUTHOR]

The article deals with the medical obligation to verify the oral order of medication preparation in an emergency situation. It is stated that a registered nurse can independently prepare a medically ordered injection and generally does not need to be verified by a doctor. However, the doctor is obliged to check the prepared medications if the label on the ampoule deviates from the instruction. The article also describes a specific case in which a wrong administration of medication occurred due to misunderstandings in communication. The court ruled that the doctor had violated her duty to control, but the dismissal was not justified as it was a one-time mistake and the doctor had not received a warning before. However, the appellate court ruled differently and dismissed the lawsuit, as the error was classified as grossly negligent. The plaintiff filed an extraordinary appeal, which was deemed admissible and justified by the Supreme Court. It was determined that the doctor did not have a supervisory duty towards the nurse, as she acted independently as a registered nurse. The Higher Regional Court of Graz considered the dismissal justified, while the Supreme Court (OGH) granted the doctor's claims in its decision of August 31, 2022, 9 Ob A 75/22b. The OGH argued that the doctor's one-time mistake in an emergency situation was not so serious that the continuation of the employment relationship would be unreasonable. The doctor had not made similar mistakes before and had never been warned for misconduct. The OGH relied on the relevant legal bases, in particular § 15 GuKG and § 49 ÄrzteG, as well as on relevant case law and literature. The general dimension of the text deals with the importance of quality-assuring communication. It is emphasized that incidents like the disputed case mentioned in the text should lead to appropriate measures through functioning quality assurance systems. These measures could include regular clarifications about communication behavior and a verifying control according to the "check and re-check" system, for example. The goal is to avoid similar sources of errors and optimize patient safety. [Extracted from the article]

People often oppose the implementation of flood mitigation measures based on concerns about "spatial quality" (SQ). SQ can be an ambiguous concept, which can function as boundary object that unites stakeholders from various backgrounds. Yet, the ambiguity of SQ can also be misused to justify particular interests, result in unmet expectations and lead to miscommunication. To contribute to the understanding, communication and implementation of SQ in flood risk management projects, this study systematically reviewed the use of SQ in the literature. The first part of this review resulted in the identification of 19 aspects categorized into four dimensions of SQ: experiential, use, ecological, and long‐term quality. Based on these dimensions, we found in the second part of this review that SQ is understood either as (1) experiential quality only, (2) the combination of experiential, use, and ecological quality, and (3) the combination of all four dimensions. The review illustrates that the understanding of SQ is related to several context characteristics, including the country of author affiliation and the prominent school of thought with regards to objectivity and subjectivity. For example, only authors affiliated with Dutch institutions take into account all four dimensions of SQ. To bridge between these different understandings of SQ, this study provides a framework with a set of terms that can be used for the development of a shared language for SQ, ultimately fostering the implementation of this concept in flood risk management projects. This article is categorized under:Engineering Water > Planning Water [ABSTRACT FROM AUTHOR]

During an ethnographic experience, which took place in a rehabilitation clinic, I had to deal with situations that required me to make a series of adjustments to my role in the clinic, so as to reduce my involvement with both patients and therapists. Although I expected to feel more at ease as the field progressed, instead, I felt as if my presence were more and more disruptive, and gradually becoming problematic. The systemic approach thus seemed the most relevant for clarifying the complexity of the interactions that were at play, and that shaped my experience, as I had to venture beyond reflexivity. The aim of this methodological article is to shed light on the need for constant adaptation in the ethnologist, in order to maintain their presence in the field, and obtain information to carry out research. In order to do so, a systemic triangulation has been performed based on the Donnadieu and Karsky method, leading to an analysis of some of the difficulties encountered, as highlighted via systemic thinking. [ABSTRACT FROM AUTHOR]