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BACKGROUND: Injury is an escalating public health problem, representing about 9% of global mortality, which disproportionately impacts lower- and middle-income countries. There are approximately 12,000 annual fatalities from road traffic injuries in Egypt, but little information about delays in seeking emergent care is available. OBJECTIVES: To measure the time interval between sustaining an injury and presentation to the emergency department of Ain Shams University Surgery Hospital and to identify possible causes of these delays. METHODS: We conducted a cross sectional, facilitated survey of a convenience sample of trauma patients presenting to the emergency department of Ain Shams University Surgery Hospital from 1 February to 31 May 2014. Data obtained included: demographic information, trauma incident details and injury assessment. RESULTS: The average reported transport time for patients from injury to hospital arrival was 3.8 hours, while the mean ambulance response time was 45 minutes. Referral from other hospitals was revealed to be a significant cause of delay (P=0.004), while ignorance of the local ambulance phone number couldn’t be confirmed as a cause (P=0.2). CONCLUSION: This study demonstrated that trauma patients at our hospital experience more than three hours of delay until they reach the ED. It also identified the possible causes accounting for that delay. However, additional nationwide research is needed to establish the clear causation or association of these causes with the delay intervals.