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3. Continuous quality improvements in a high-technology manufacturing environment

Author

Sohal, Amrik S. and Lu, Edmund

Subjects
Varian Australia -- Management, High technology industry -- Management, Total quality management -- Research, Business, international, High technology industry, Science and technology
Abstract

Varian Australia, a high-technology firm, undertakes a total quality management (TQM) approach that aims to promote quality management and continuous improvements within the company. The company's TQM approach involves up front determination of business needs and implementation of improvement activities throughout the firm. It also focuses on enhancing processes as well as addressing problems confronting the company.

Published
1998

4. Practical examples

Author

Sohal, Amrik, Simon, Alan, and Lu, Edmund

Subjects
Total quality management -- Case studies, Business, Business, international, Case studies
Abstract

Introduction The first of this pair of articles (see Vol. 13 No. 1) discussed the importance and suitability of the generative and case study research methods as alternatives to empirical [...]

Published
1996

7. Implementation of a European quality programme into an Australian subsidiary.

Author

Sohal, Amrik S. and Lu, Edmund

Subjects
*TOTAL quality management
Abstract

Discusses the experiences of Van Leer Australia Pty Ltd., a subsidiary of a Dutch multinational packaging company, in the implementation of a European quality program. Strengths and weaknesses of a low-profile approach to quality improvement; Descriptions by employees of why their attitudes to quality and the company have changed following the implementation of the program.

Published
1996
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