76 results on '"Lockton D"'
Search Results
2. Beyond design thinking and into speculative futures in legal design
- Author
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Lockton, D., Lenzi, S., Dabaghi, Karma, Lockton, D., Lenzi, S., and Dabaghi, Karma
- Abstract
The Legal Design movement has succeeded in proposing change to communities through collaboration between the legal and design professions. As a result, new kinds of empathetic solutions have been introduced where the citizen experience is prioritized over commercial goals. Still missing from Legal Design, however, is a stronger understanding of current theoretical literature in design that is questioning the ontology of the discipline and formulating new scenarios of transition toward the future. This paper encourages an embrace of these methodologies and cautions against their use without a solid understanding of the present and a real understanding of their potential effects. The methods of “futuring” used by designers can help the legal profession imagine better futures with a view toward implementation. These futures keep the moral compass straight for leaders whose exercise of power leads to injustice and how people can have access to justice, governance, and accountability within difficult situations.
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- 2024
3. Design + Ethics
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Ozkaramanli - Leerkes, Deger, Nagenborg, Michael H., van Ditmar, Delfina Fantini, Lehtinen, Sanna, Schwobel-Patel, Christine, Ferrarello, Laura, Lockton, D., Lenzi, S., Hekkert, P., Oak, A., Sádaba, J., Lloyd, P., University of Twente, Royal College of Art, School Common ARTS, University of Warwick, Aalto-yliopisto, Aalto University, Philosophy, Digital Society Institute, Human Centered Design, and Design Engineering
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practice-based research ,design ethics ,interdisciplinary research ,design education - Abstract
The discussion of ethics in design has so far relied on theories and approaches from other disciplines. We argue that design can benefit from an explicit discussion on the ethics of its methods and practices that arises from within the discipline. This Conversation aimed at stimulating this discussion. Around 25 people attended in person, in addition to the online participants. We asked our audience about the main approaches they use for ethical inquiry and discussed the opportunities and challenges of applying these. We found out that ethics may best be framed as an invitation to care, without reducing it to a checklist, toolkit or an afterthought that can be added onto the design process. Although the situated nature of ethical issues calls for a plurality of approaches, we foresee boundaries to pluralism that acknowledge historical legacies of violence. Hence, we see a role for design to willingly engage with problematizing (vs. problem-solving) when addressing societal issues, with a view towards structural injustices.
- Published
- 2022
4. User research to design a more-than-human food commons
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Lockton, D, Lenzi, S, Hekkert, P, Sádaba, A, Lloyd, P, Sacks, Justin, Lockton, D, Lenzi, S, Hekkert, P, Sádaba, A, Lloyd, P, and Sacks, Justin
- Abstract
The way humans approach food systems not only affects our survival but also creates or destroys futures for humans and nonhuman species alike. Rooted in a rights-based approach, food as a commons offers an important and robust economic alternative to food as a commodity. The commons literature also struggles with anthropocentrism, however, particularly the recognized analytical frameworks used by scholars that classify nonhuman nature as inputs. How can user research tools support communities to create a more-than-human food commons that treats nonhuman nature as equal actants? This paper responds to this question by adapting two user research tools to support a community to create the building blocks of a food commons with nonhuman nature as equal actants. These user research tools are tested in a workshop with commons scholars to assess how well they support more-than-human thinking against recognized commons analytical frameworks.
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- 2022
5. Communicating the Value of Design Research
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Lockton, D, Lenzi, S, Hekkert, P, Sádaba, A, Lloyd, P, Lindley, Joseph, Mason, Zach, Green, David Philip, Sturdee, Miriam, Berger, Arne, Coulton, Claire, Dore, Mayane, Lockton, D, Lenzi, S, Hekkert, P, Sádaba, A, Lloyd, P, Lindley, Joseph, Mason, Zach, Green, David Philip, Sturdee, Miriam, Berger, Arne, Coulton, Claire, and Dore, Mayane
- Abstract
The overarching theme for this Conversation was How can we communicate the value of Design Research? This was accompanied by the more specific question, How we can get Design Research into ‘Research Methods 101’? At the Conversa-tion, which was attended by approximately 30 participants, five groups were formed, and a ‘Question Bridge’ format was adopted to explore these themes—a structure which uses question and answers pairs to explore challenges and miti-gation strategies around the theme. The Question Bridge exercise demonstrated that there are clear divisions and contrasting perspectives in the Design Research community. The subsequent plenary discussion showed that while divisions are evident, any disruption caused by the lacking consensus can be straightforwardly mitigated by acknowledging contrasts and adopting deliberate communication strategies to clarify them.
- Published
- 2022
6. Design capabilities for community resilience: Towards dialogic practices and policies
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Lockton, D, Lenzi, S, Hekkert, P, Sádaba, A, Lloyd, P, Fonseca Braga, Mariana, Tsekleves, Emmanuel, Lockton, D, Lenzi, S, Hekkert, P, Sádaba, A, Lloyd, P, Fonseca Braga, Mariana, and Tsekleves, Emmanuel
- Abstract
This paper draws on a pilot study insight into Brazilian informal-settlement communities’ problems, adaptative strategies and needs during the COVID-19 pandemic. Although communities play a noteworthy role in resilience, emergency and recovery plans often lack sufficient community engagement. This contributes to leaving particularly disadvantaged communities behind. Inequalities were further exacerbated during the pandemic, urging the deployment of plural and sustainable measures, which can promote equity in a global health crisis. Design can play a meaningful role in tackling inequalities in emergency and recovery. However, this role of design is still under-researched in resilience. We expand on related work analyses to draw on key design capabilities for the development of dialogic practices and policies aiming to contribute to designing effective participation of communities in decision-making processes. These key design capabilities support the development of dialogic design practices and policies by enhancing and supporting collaboration and communication throughout policy co-design.
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- 2022
7. Diving in: What will it take for consumers to transition to a circular economy ready-to-cook fish product? Insights from the UK
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Lockton, D, Lenzi, S, Hekkert, P, Sádaba, A, Lloyd, P, Alter, Hayley, Tsekleves, Emmanuel, Pollastri, Serena, Lockton, D, Lenzi, S, Hekkert, P, Sádaba, A, Lloyd, P, Alter, Hayley, Tsekleves, Emmanuel, and Pollastri, Serena
- Abstract
To balance production needs with the need to sustain or regenerate the health of ocean ecosystems, stakeholders in the European fish and seafood sector are calling for transition to a circular economy. New industry methods will produce fish-based foods that consumers are not accustomed to eating so we ask, what will it take for consumers to adopt these industrial circular economy foods? Taking the Seafood Age consortium product prototype as a basis, we have created a design method for would-be consumers to reflect on their fish consumption practices and possible adoption of the fish product prototype prompted by a de-sign speculation. This paper reports on insights emerging from the research and recommendations for product adoption amongst consumers in the UK. Our findings have implications for food designers, design researchers and fish and sea-food, plus more broadly food industry stakeholders concerned with circular economy product and method adoption in industry.
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- 2022
8. Data-painting: Expressive free-form visualisation
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Lockton, D, Lenzi, S, Hekkert, P, Sádaba, A, Lloyd, P, Sturdee, Miriam, Knudsen, Søren, Carpendale, Sheelagh, Lockton, D, Lenzi, S, Hekkert, P, Sádaba, A, Lloyd, P, Sturdee, Miriam, Knudsen, Søren, and Carpendale, Sheelagh
- Abstract
Data visualization can be powerful in enabling us to make sense of complex data. Expressive data representation – where individuals have control over the nature of the output – is hard to incorporate into existing frameworks and techniques for visualization. The power of informal, rough, expressive sketches in working out ideas is well documented. This points to an opportunity to better understand how expressivity can exist in data visualization creation. We explore the expressive potential of Data Painting through a study aimed at improving our understanding of what people need and make use of in creating novel examples of data expression. Participants use exact measures of paint for data-mapping and then explore the expressive possibilities of free-form data representation. Our intentions are to improve our understanding of expressivity in data visualization; to raise questions as to the creation and use of non-traditional data visualizations; and to suggest directions for expressivity in visualization.
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- 2022
9. Beyond the body:moving past the metricised bodily goal in self-tracking
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Lockton, D, Lenzi, S, Hekkert, P, Sádaba, A, Lloyd, P, Snooks, Kim, Whitham, Roger, Richards, Daniel, Lindley, Joseph, Lockton, D, Lenzi, S, Hekkert, P, Sádaba, A, Lloyd, P, Snooks, Kim, Whitham, Roger, Richards, Daniel, and Lindley, Joseph
- Abstract
Currently self-tracking systems, that sense and infer data about an individual or ‘the self’, focus on gathering quantitative data about the body. The social features present in these systems measure data about the body against other bodies or ‘the other’. However, focus on these metrics is causing harm. In this paper we discuss relations between the self and the other and more-than-human perspectives to pose questions for moving beyond the body and acknowledging potential harm in self-tracking systems. Throughout we draw on work from across Design Research, Human-Computer Interaction (HCI), Philosophy and Sociology, to high-light challenges and opportunities for Designers in the self-tracking space and discuss how the future of these systems needs to change.
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- 2022
10. Evaluating social innovations:How creative evaluation can help articulate their values and impacts
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Lockton, D, Lenzi, S, Hekkert, P, Sádaba, A, Lloyd, P, Owen, Violet, Ceyhan, Pinar, Cruickshank, Leon, Christou, Elisavet, Lockton, D, Lenzi, S, Hekkert, P, Sádaba, A, Lloyd, P, Owen, Violet, Ceyhan, Pinar, Cruickshank, Leon, and Christou, Elisavet
- Abstract
Locally, nationally and internationally, Social Innovations (SI) are increasingly seen as a way to address the complex problems posed by society. Emphasised by both funding bodies and in UK legislation and initiatives such as Public Services (Social Value) Act 2012 and Social Impact Bonds, there is a greater urgency in evidencing the value generated by SIs. However, the process of measuring and evidencing social value is still underdeveloped. This necessitates developing evaluation approaches that are adaptive, responsive to context, and able to demonstrate value beyond financial return. This paper presents an overview of the current evaluation methods employed to capture the social value generated by SI’s and examines the problems with these methods. Furthermore, it reviews Creative Evaluation (CE), a constellation of evaluation approaches, which has recently garnered renewed attention in evaluation research, and presents it as a promising avenue that could help mitigate the current issues faced when evaluating SI’s.
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- 2022
11. Editorial: AI and the Conditions of Design: Towards A New Set of Design Ideals
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Lockton, D, Lenzi, S, Hekkert, P, Oak, A, Sádaba, J, Lloyd, P, Giaccardi, Elisa, Speed, Chris, Redström, Johan, Ben Allouch, Somaya, Shklovski, Irina, Smith, Rachel Charlotte, Lockton, D, Lenzi, S, Hekkert, P, Oak, A, Sádaba, J, Lloyd, P, Giaccardi, Elisa, Speed, Chris, Redström, Johan, Ben Allouch, Somaya, Shklovski, Irina, and Smith, Rachel Charlotte
- Abstract
The five papers in the DRS 2022 track “AI and the Conditions of Design: Towards A New Set of Design Ideals” offer radical lenses to change the narrative around AI and open pathways towards pluralist digital futures, signaling redirections for experimenting with more inclusive and imaginative design practices.
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- 2022
12. Disciplinarity and the modes of legal design
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Lockton, D, Lenzi, S, Hekkert, P, Sabada, A, Lloyd, P, Doherty, Michael, Lockton, D, Lenzi, S, Hekkert, P, Sabada, A, Lloyd, P, and Doherty, Michael
- Abstract
This paper examines the emerging field of Legal Design through a critical reflection on the literature on academic disciplines and disciplinarity and argues that Legal Design does meet the criteria for recognition as an emerging academic sub-discipline. Its central contention is that Legal Design academics (together with their collaborative partners) have a timely opportunity to intentionally design the modalities of their nascent discipline. Academic disciplines can be understood in various ways. Whether this is, for example, from a sociological or an anthropological perspective, Legal Design has the chance to examine the human experience of disciplinarity and to consciously build an academic discipline that works for its users, be they academic practitioners, students or wider professional communities.
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- 2022
13. An overview of current practices and approaches to co-designing services with and for people with dementia towards developing a framework for best practice
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Lockton, D, Lenzi, S, Hekkert, P, Oak, A, Sádaba, J, Lloyd, P, Niedderer, Kristina, Tournier, Isabelle, Orton, Laura, Lockton, D, Lenzi, S, Hekkert, P, Oak, A, Sádaba, J, Lloyd, P, Niedderer, Kristina, Tournier, Isabelle, and Orton, Laura
- Abstract
The aim of this paper is to provide an overview of current practices and approaches to co-designing services with and for people living with early to mid-stage dementia to derive a set of principles and practices for application in the IDoService project. It explores the understanding of service design and of co-design for the purposes of this paper, and then uses a meta-review of co-design of services for people with dementia, underpinned by a selection of case studies from the literature to extract and collate a set of key principles of best practice. We then consider the application of these principles and practices for the development of the IDoService to discuss implications and benefits of this approach for designing services.
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- 2022
14. Metaphors for Designers Working with AI
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Murray-Rust, D.S. (author), Nicenboim, I. (author), Lockton, D (author), Murray-Rust, D.S. (author), Nicenboim, I. (author), and Lockton, D (author)
- Abstract
In this paper, we explore the use of metaphors for people working with artificial intelligence, in particular those that support designers in thinking about the creation of AI systems. Metaphors both illuminate and hide, simplifying and connecting to existing knowledge, centring particular ideas, marginalising others, and shaping fields of practice. The practices of machine learning and artificial intelligence draw heavily on metaphors, whether black boxes, or the idea of learn-ing and training, but at the edges of the field, as design engages with computational practices, it is not always apparent which terms are used metaphorically, and which associations can be safely drawn on. In this paper, we look at some of the ways metaphors are deployed around machine learning and ask about where they might lead us astray. We then develop some qualities of useful metaphors, and finally explore a small collection of helpful metaphors and practices that illuminate different aspects of machine learning in a way that can support design thinking., Human Information Communication Design
- Published
- 2022
- Full Text
- View/download PDF
15. 'Is this alive?': Towards a vocabulary for understanding and communicating living material experiences
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Ertürkan, H., Karana, E., Mugge, R., Lockton, D., Lenzi, S.L., Hekkert, P.P.M., Oak, A., and Sadaba, J.
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biodesign ,materials experience ,living materials ,design tools - Abstract
Living materials are a nascent material class where living organisms are embedded and kept alive in the design outcome to achieve novel functionalities, expressions, and interactions. Experiential characterisation studies with potential endusers will provide insights for developing these novel materials for meaningful materialapplications. Nevertheless, the current literature lacks a vocabulary to communicate and discuss living materials in user studies. To bridge this gap, our paper presents the development of a “Living Materials Vocabulary” consisting of 45 descriptive items. Through a term frequency analysis of relevant literature and in-depth interviews witheight biodesigners, we identified a set of descriptions which we clustered under fivethemes: origin, making, agency and autonomy, temporality, and impact of living materials. We selected representative items from these themes to compile our final vocabulary. We discuss how our vocabulary can be operationalised in living material characterisation studies and further inspire future biodesign practice
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- 2022
16. Identifying problem frames in design conversation
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Chandrasegaran, R.S.K., Akdag Salah, A.A., Lloyd, P.A., Lockton, D., Lenzi, S.L., Hekkert, P.P.M., Oak, A., and Sadaba, J.
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design process ,framing ,language ,computational linguistic methods - Abstract
Design thinking concepts such as framing, storytelling, and co-evolution, have been widely identified as part of design activity though generally have been evidenced from manual coding of design conversations and close reading of transcripts. The increase in easy-to-use computational linguistic methodologies provides an opportunity not only to validate these concepts, but compare them to other kinds of activity in large datasets. However, the process of systematically identifying such concepts in design conversation is not straightforward. In this paper we explore methods of linguistic analysis for revealing problem frames within design process transcripts. We find that frames can be identified through n-grams with high mutual information scores, used at low frequencies, along with subsequent lexical entrainment. Furthermore, we show how frames are organised in primary and secondary structures. Our results represent a step forward in computationally determining frames in datasets featuring design, or design-like activity.
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- 2022
17. Metaphors for Designers Working with AI
- Author
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Murray-Rust, D.S., Nicenboim, I., and Lockton, D
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Machine Learning ,metaphors ,conceptual foundations ,computer science provocations - Abstract
In this paper, we explore the use of metaphors for people working with artificial intelligence, in particular those that support designers in thinking about the creation of AI systems. Metaphors both illuminate and hide, simplifying and connecting to existing knowledge, centring particular ideas, marginalising others, and shaping fields of practice. The practices of machine learning and artificial intelligence draw heavily on metaphors, whether black boxes, or the idea of learn-ing and training, but at the edges of the field, as design engages with computational practices, it is not always apparent which terms are used metaphorically, and which associations can be safely drawn on. In this paper, we look at some of the ways metaphors are deployed around machine learning and ask about where they might lead us astray. We then develop some qualities of useful metaphors, and finally explore a small collection of helpful metaphors and practices that illuminate different aspects of machine learning in a way that can support design thinking.
- Published
- 2022
18. Proceedings of DRS 2022: Design Research Society International Conference (DRS2022), Bilbao
- Author
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Lockton, D, Lenzi, S.L., Hekkert, P.P.M., Oak, A., Sadaba, J., and Lloyd, P.A.
- Published
- 2022
19. Editorial: Designing new financial transactions: theories, case studies, methods, practices and futures
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Elsden, C., Gloerich, I., Nissen, B., Lockton, D., Lenzi, S., Hekkert, P., Oak, A., Sádaba, J., Lloyd, P., and ASCA (FGw)
- Abstract
Talking about money can be difficult; designing with it, harder still. Though design is increasingly ‘value-centred’, this theme-track proposes the need for critical attention to how we actually represent, transact and exchange what we value. In this editorial, we offer some background to the topic, describe potential areas of develop- ment for design researchers and practitioners, and introduce the papers presented through this theme at DRS 2022.
- Published
- 2022
20. Enhancing consumers’ willingness to repair electronic products: How design can nudge sustainable behaviour
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van den Berge, R.B.R., Magnier, L.B.M., Mugge, R., Lockton, D., Lenzi, S., Hekkert, P., Oak, A., Sádaba, J., and Lloyd, P.
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circular economy ,design for repair ,product lifetime ,sustainable consumer behaviour - Abstract
Product repair can decrease the ecological burden of consumer electronicsby lengthening their lifetimes, but it is still too rarely practised by consumers. Design for behaviour change can motivate consumers to undertake repair activities. An increased level of repair self-efficacy can nudge consumers towards repair. In two experiments, we tested the effects of a fault indication on consumers’ willingness to repair washing machines, vacuum cleaners and stick vacuum cleaners. A fault indication is a signal appearing on a product providing information about the occurring failure. For products that are relatively less likely to be repaired by a repair professional, the willingness to repair increased significantly when a fault indication was present. The perceived level of self-efficacy mediated these results. These results remained consistent among different types of product failures. Finally, we provide implications for designers and future opportunities on how to further stimulate consumers’ willingness to repair electronic products
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- 2022
21. Design for Wellbeing, Happiness and Health
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Petermans, Ann, Poldma, Tiiu, Cain, Rebecca, Ozkaramanli-Leerkes, Deger, Tonetto, Leandro, Pohlmeyer, A.E., Hassenzahl, M, Laschke, Matthias, Desmet, P.M.A., Lockton, D., Lenzi, D., Hekkert, P., Oak, A., Sádaba, J., and Lloyd, P.
- Subjects
Wellbeing ,happiness ,design for health - Abstract
The chairs' editorial for the theme track of SIGWELL, the Design Research Society's Special Interest Group (SIG) focusing on Design for Wellbeing, Happiness and Health.
- Published
- 2022
22. Are short product lifetimes ineluctable?: An exploration of consumers’ perceptions of lifetime extension strategies
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Magnier, L.B.M., Mugge, R., Lockton, D., Lenzi, S.L., Hekkert, P.P.M., Oak, A., and Sadaba, J.
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lifetime extension strategies ,premature obsolescence ,product lifetime ,consumer perceptions - Abstract
There is consensus that product lifetimes are generally decreasing. To create a sustainable society, the circular economy promotes slowing down the use of resources by lengthening product lifetimes. This is especially important for electronic products that are energy-intensive in their production phase and create vast amounts of waste after use. While design strategies have been proposed to lengthen product lifetimes, it is unclear whether consumers deem them effective. This paper proposes an overview of lifetime extension strategies for electronic products and reports the results of a quantitative study with 617 participants who were asked to evaluate the extent to which these strategies could have extended the lifetime of a recently replaced product. Results indicate that the durability / reliability strategy is most effective. However, consumers are not yet convinced of the effectiveness of most strategies
- Published
- 2022
23. Manta and Cactaceae: Rehabilitative smartphone accessories for people with chronic mild stroke impairments
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Lemke, M., Rodríguez Ramírez, Edgar, Robinson, Brian, Lockton, D., Lenzi, S., Hekkert, P., Oak, A., Sádaba, A., and Lloyd, P.
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behavior change ,product design ,stroke ,rehabilitation - Abstract
Stroke causes damage to the brain, often resulting in weakness or paralysis on one side of the body. Everyday objects such as smartphones can play an im-portant role after a stroke facilitating participation in daily activities. However, commercial smartphones can be challenging to use, and people with stroke of-ten adjust their behavior to minimize the affected arm and hand use. This study explores how an object attached to a smartphone could evoke behavior change and contribute to the initiation of use of the affected arm. As part of a design workshop, different ideas were envisioned to promote the use initiation of the affected side of the body. Two high-fidelity smartphone accessories were devel-oped and tested with four people with chronic, mild stroke impairments based on the results. The initiation of use observed during the formative usability test seems to be evoked by the learned behavior patterns rather than the design prototypes.
- Published
- 2022
24. Why consumers have contamination concerns in refurbished personal care products and how to reduce them via design
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Wallner, T.S., Magnier, L.B.M., Mugge, R., Lockton, D., Lenzi, S.L., Hekkert, P.P.M., Oak, A., and Sadaba, J.
- Subjects
contamination ,refurbishment ,personal care products ,product appearance - Abstract
Refurbishment is a strategy to extend products’ lifetimes. However, refurbished products that are used intimately, such as personal care products, feel uncomfortable to use for consumers because they are perceived to be contaminated. In fifteen in-depth interviews, we explored why consumers have contamination concerns regarding a refurbished Intense-Pulsed-Light device and how to decrease them. Participants expected refurbished personal care products with wear-and-tear to malfunction, to have a shorter product lifetime and to be contaminated. Participants’ inferences differed depending on the location and amount of wear-and-tear. To keep refurbished personal care products at their highest value, we suggest five design strategies to minimize contamination concerns by designing a product that smells and looks hygienic after multiple lifecycles: 1. Using color to evoking associations with hygiene, 2. making wear-and-tear less visible, 3. using smooth materials, 4. minimizing the number of split lines, and 5. a clean product smell.
- Published
- 2022
25. Making Everyday Things Talk: Speculative Conversations into the Future of Voice Interfaces at Home
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Reddy, A.V. (author), Kocaballi, A. Baki (author), Nicenboim, I. (author), Juul, Marie Louise (author), Lupetti, M.L. (author), Key, Cayla (author), Speed, C (author), Lockton, D (author), Giaccardi, Elisa (author), Reddy, A.V. (author), Kocaballi, A. Baki (author), Nicenboim, I. (author), Juul, Marie Louise (author), Lupetti, M.L. (author), Key, Cayla (author), Speed, C (author), Lockton, D (author), and Giaccardi, Elisa (author)
- Abstract
What if things had a voice? What if we could talk directly to things instead of using a mediating voice interface such as an Alexa or a Google Assistant? In this paper, we share our insights from talking to a pair of boots, a tampon, a perfume bottle, and toilet paper among other everyday things to explore their conversational capabilities. We conducted Thing Interviews using a more-than-human design approach to discover a thing’s perspectives, worldviews and its relations to other humans and nonhumans. Based on our analysis of the speculative conversations, we identified some themes characterizing the emergent qualities of people’s relationships with everyday things. We believe the themes presented in the paper may inspire future research on designing everyday things with conversational capabilities at home., Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public., Human Information Communication Design, Design Aesthetics
- Published
- 2021
- Full Text
- View/download PDF
26. Making Everyday Things Talk: Speculative Conversations into the Future of Voice Interfaces at Home
- Author
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Reddy, A, Kocaballi, AB, Nicenboim, I, Søndergaard, MLJ, Lupetti, ML, Key, C, Speed, C, Lockton, D, Giaccardi, E, Grommé, F, Robbins, H, Primlani, N, Yurman, P, Sumartojo, S, Phan, T, Bedö, V, Strengers, Y, Reddy, A, Kocaballi, AB, Nicenboim, I, Søndergaard, MLJ, Lupetti, ML, Key, C, Speed, C, Lockton, D, Giaccardi, E, Grommé, F, Robbins, H, Primlani, N, Yurman, P, Sumartojo, S, Phan, T, Bedö, V, and Strengers, Y
- Abstract
What if things had a voice? What if we could talk directly to things instead of using a mediating voice interface such as an Alexa or a Google Assistant? In this paper, we share our insights from talking to a pair of boots, a tampon, a perfume bottle, and toilet paper among other everyday things to explore their conversational capabilities. We conducted Thing Interviews using a more-than-human design approach to discover a thing's perspectives, worldviews and its relations to other humans and nonhumans. Based on our analysis of the speculative conversations, we identified some themes characterizing the emergent qualities of people's relationships with everyday things. We believe the themes presented in the paper may inspire future research on designing everyday things with conversational capabilities at home.
- Published
- 2021
27. Splashing: The iterative development of a novel type of personal washing
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Kuijer, Lenneke, Keyson, D.V., Guerra-Santin, O., and Lockton, D.
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Iterative and incremental development ,Splashing ,Computer science ,Energy consumption ,Practices-oriented design ,Resource (project management) ,Living lab ,Risk analysis (engineering) ,Proto-practice ,Operations management ,SDG 7 - Affordable and Clean Energy ,Resource consumption ,Personal washing ,SDG 7 – Betaalbare en schone energie - Abstract
This chapter describes a case study on personal washing that was developed in association with two subsequent Living Lab projects. Drawing on theories of practice, the case study explored the application of a practices-oriented approach to reducing household resource consumption. Personal washing was taken as a target practice because of its high and growing water and energy consumption. The case study used an iterative process to develop a feasible, but highly less resource intensive alternative to the dominant practice of showering in the Netherlands. Splashing emerged as a promising proto-practice from subsequent performances, both in the lab and the field.
- Published
- 2017
28. Design for behaviour change as a driver for Sustainable Innovation: Challenges and opportunities for implementation in the private and public sectors
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Niedderer, K., Ludden, G., Clune, S. J., Lockton, D., Mackrill, J., Andrew Morris, Cain, R., Gardiner, E., Evans, M., Gutteridge, R., Hekkert, P., and Faculty of Engineering Technology
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NK ,Focus Group ,Design for Behaviour Change ,Online Survey ,1901 Art Theory And Criticism ,Sustainable Innovation ,1203 Design Practice And Management ,SMEs - Abstract
© 2016 Niedderer, Ludden, Clune, Lockton, Mackrill, Morris, Cain, Gardiner, Evans, Gutteridge, & Hekkert. Over the last decade, design for behaviour change has become increasingly recognised as a strategy for enabling social change. Despite this, we are far from understanding its implementation, especially through the private and public sectors. This study has surveyed private and public sector stakeholders with regard to their current knowledge of, and approach to, design for behaviour change. The aim was to identify the challenges for professional stakeholders in understanding, accessing and implementing design for behaviour change. Underpinned by a literature review of design for behaviour change theories and approaches, an online survey and two focus groups with private and public sector stakeholders were conducted with particular focus on small and medium size enterprises (SMEs). The results identified that there is a significant disconnect between available theoretical knowledge of design for behaviour change and its practical implementation. Reasons for this include a lack of awareness and common language, of evidence based examples, and of evaluation methods and inter-sector collaborations. In response, a set of recommendations has been developed to propose ways forward for the wider understanding and application of design for behaviour change.
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- 2016
29. Design for Behaviour Change as a Driver for Sustainable Innovation: Challenges and Opportunities for Implementation in the Private and Public Sectors
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Niedderer, K, Ludden, G, Clune, S, Lockton, D, Mackrill, J, Morris, A, Cain, R, Gardiner, E, Evans, M, Gutteridge, R, Hekkert, P, Niedderer, K, Ludden, G, Clune, S, Lockton, D, Mackrill, J, Morris, A, Cain, R, Gardiner, E, Evans, M, Gutteridge, R, and Hekkert, P
- Abstract
Over the last decade, design for behaviour change has become increasingly recognised as a strategy for enabling social change. Despite this, we are far from understanding its implementation, especially through the private and public sectors. This study has surveyed private and public sector stakeholders with regard to their current knowledge of, and approach to, design for behaviour change. The aim was to identify the challenges for professional stakeholders in understanding, accessing and implementing design for behaviour change. Underpinned by a literature review of design for behaviour change theories and approaches, an online survey and two focus groups with private and public sector stakeholders were conducted with particular focus on small and medium size enterprises (SMEs). The results identified that there is a significant disconnect between available theoretical knowledge of design for behaviour change and its practical implementation. Reasons for this include a lack of awareness and common language, of evidence based examples, and of evaluation methods and inter-sector collaborations. In response, a set of recommendations has been developed to propose ways forward for the wider understanding and application of design for behaviour change.
- Published
- 2016
30. Design for Behaviour Change as a Driver for Sustainable Innovation: Challenges and Opportunities for Implementation in the Private and Public Sectors
- Author
-
Niedderer, K. (author), Ludden, G (author), Clune, S.J. (author), Lockton, D. (author), Mackrill, J. (author), Morris, A. (author), Cain, R. (author), Gardiner, E. (author), Evans, M. (author), Gutteridge, R. (author), Hekkert, P.P.M. (author), Niedderer, K. (author), Ludden, G (author), Clune, S.J. (author), Lockton, D. (author), Mackrill, J. (author), Morris, A. (author), Cain, R. (author), Gardiner, E. (author), Evans, M. (author), Gutteridge, R. (author), and Hekkert, P.P.M. (author)
- Abstract
Over the last decade, design for behaviour change has become increasingly recognised as a strategy for enabling social change. Despite this, we are far from understanding its implementation, especially through the private and public sectors. This study has surveyed private and public sector stakeholders with regard to their current knowledge of, and approach to, design for behaviour change. The aim was to identify the challenges for professional stakeholders in understanding, accessing and implementing design for behaviour change. Underpinned by a literature review of design for behaviour change theories and approaches, an online survey and two focus groups with private and public sector stakeholders were conducted with particular focus on small and medium size enterprises (SMEs). The results identified that there is a significant disconnect between available theoretical knowledge of design for behaviour change and its practical implementation. Reasons for this include a lack of awareness and common language, of evidence based examples, and of evaluation methods and inter-sector collaborations. In response, a set of recommendations has been developed to propose ways forward for the wider understanding and application of design for behaviour change., Design Aesthetics
- Published
- 2016
31. Design, mental models and behaviour change
- Author
-
Lockton, D and Human Centred Design Institute (HCDI) Research Seminar Series
- Subjects
Energy use ,Mental models ,Behaviour change ,Target behaviour ,Design patterns - Abstract
This seminar was delivered on 15th June 2011 by Daniel Lockton a PhD reseracher in the Cleaner Electronics Research Group which is part of the School of Engineering and Design at Brunel University. Dan’s research centres on investigating techniques for using design to influence users’ interactions with products and systems, so that they are used in a more environmentally friendly manner (reducing energy use, reducing waste generation, and so on). The aims include: developing a method for selecting techniques, useful to environmentally sensitive product designers, interaction designers and engineers working on future products and systems; and testing practical implementations of some of these techniques, in consumer electronic products, to determine their effectiveness at achieving the target behaviour. Funded by an Ormsby Trust studentship, this work builds on Dan’s ongoing personal research into ‘Design with Intent’ (http://danlockton.co.uk) – how users’ behaviour is influenced by the design of products, systems and environments, and a general interest in ‘design for independence’: reducing society’s resource dependence, reducing vulnerable users’ dependence on others, and reducing users’ dependence on ‘experts’ to understand their technology. Dan studied Industrial Design Engineering at Brunel University, Runnymede, from 2000-4, and then a Cambridge-MIT Institute Master’s in Technology Policy at the University of Cambridge from 2004-5, before returning to Brunel in 2007. As a freelance designer / engineer / researcher, clients have included Sinclair Research (lightweight transport R & D, including some work on the ultra-light ‘A-Bike’ and in the mobility field), London design consultancy Tangerine (product and branding research) and gadget retailer Mayhem (new product prototyping) as well as a number of individual entrepreneurs. He has also written on automotive history and other design and innovation issues, and has recently become a Fellow of the Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA). The presentation was hosted at Brunel University as part of the Human Centred Design Institute (HCDI) Research Seminar Series. HCDI is a University Research Centre (URC) that brings together expertise in Human-centred Design which combines methodologies and technologies from design, engineering, computer science, artificial intelligence and philosophy. Human-centred Design leads to machines, systems and products which are physically, cognitively and emotionally intuitive to their users. The Human Centre Design seminar series are events designed to encourage communication and teamwork with colleagues across the university and experts leaders in human-centred related topics. Behaviour change, in one form or another, has become a hot topic, from the 'gamification of everything' to the Cabinet Office's 'Nudge Unit'. Design is central to this subject, whether or not politicians realise it: all design influences people's behaviour, whether we do it deliberately or not. We can't avoid it - so we might as well do it intelligently, particularly where we can help align the needs of users and benefits for society. In this seminar, Dan will talk about some of the insights arising from the Empower project, a collaboration between Brunel Design, More Associates and the University of Warwick. They have been trying to understand how people's behaviour affects patterns of energy use in workplaces, via a range of ethnographic studies and participatory design workshops, in order to develop products that make it easier for both individuals and businesses to change their behaviour and collectively reduce their energy use. Most of what they have found out is about mental models - how people understand the systems around them, and the parts they play in them, and how people within the same place may have different understandings of how things work. The diversity of mental models suggests a range of different design approaches for influencing behaviour, based on how we, as designers, want to treat users: do we want to work with the understanding they have, or do we want to change it?
- Published
- 2011
32. Concept generation for persuasive design
- Author
-
Lockton, D, Harrison, DJ, and Stanton, NA
- Subjects
Persuasive technology ,Design ,Sustainability ,Behaviour change ,Environment ,Idea generation - Abstract
Designing ‘persuasive’ products and services for social benefit often involves adopting and adapting principles and patterns from other disciplines and contexts where behaviour change is a goal. This poster briefly reports on a series of controlled trials of an idea generation toolkit which aims to make this transposition of patterns easier, with designers and students applying the toolkit to four ‘design for sustainable behaviour’ briefs to generate new concepts for influencing user behaviour. While only a small sample, results show that using the toolkit does lead to an increase in the number of concepts generated for a majority of participants, compared with the control condition.
- Published
- 2010
33. Open Planning
- Author
-
Lockton, D, Greene, C, Casey, A, Raby, E, Vickress, A, Salinas, Lara, Lockton, D, Greene, C, Casey, A, Raby, E, Vickress, A, and Salinas, Lara
- Abstract
Open Planning is a Liverpool-based project aiming to empower and engage citizens in the local planning process, through a mobile phone app which improves communication channels with local authorities.
- Published
- 2014
34. Joining forces:investigating the influence of design for behavior change on sustainable innovation
- Author
-
Laakso, Miko, Niedderer, Kristina, MacKrill, J, Clune, Stephen John, Evans, Martyn, Lockton, D, Ludden, G, Morris, A, Gutteridge, R, Gardiner, A, Cain, R, Laakso, Miko, Niedderer, Kristina, MacKrill, J, Clune, Stephen John, Evans, Martyn, Lockton, D, Ludden, G, Morris, A, Gutteridge, R, Gardiner, A, and Cain, R
- Abstract
Design is a significant driver of behaviour change, enabling, encouraging or discouraging particular practices from taking place. Despite design’s clear influence on behaviours, no overarching framework exists for the effective implementation of Design for Behaviour Change (DfBC) in professional and public contexts. This paper takes a first step to synthesizing current models and approaches of DfBC, covering the thematics of ecological sustainability, safety, health and well-being, and social design. The review is supported by a range of case studies that illustrate the role of DfBC as a driver for sustainable innovation for small and medium size businesses (SME). The objective is to develop a better understanding of how to stimulate ecological and social innovations in SMEs that enable lasting behaviourchange. The findings of the review highlight opportunities and challenges for the effectiveimplementation of sustainable innovation through DfBC, in particular the lack of a holistic evidence base of the current understanding and application of DfBC.
- Published
- 2014
35. Joining forces : investigating the influence of design for behavior change on sustainable innovation
- Author
-
Laakso, Miko, Niedderer, Kristina, MacKrill, J, Clune, Stephen John, Evans, Martyn, Lockton, D, Ludden, G, Morris, A, Gutteridge, R, Gardiner, A, Cain, R, Laakso, Miko, Niedderer, Kristina, MacKrill, J, Clune, Stephen John, Evans, Martyn, Lockton, D, Ludden, G, Morris, A, Gutteridge, R, Gardiner, A, and Cain, R
- Abstract
Design is a significant driver of behaviour change, enabling, encouraging or discouraging particular practices from taking place. Despite design’s clear influence on behaviours, no overarching framework exists for the effective implementation of Design for Behaviour Change (DfBC) in professional and public contexts. This paper takes a first step to synthesizing current models and approaches of DfBC, covering the thematics of ecological sustainability, safety, health and well-being, and social design. The review is supported by a range of case studies that illustrate the role of DfBC as a driver for sustainable innovation for small and medium size businesses (SME). The objective is to develop a better understanding of how to stimulate ecological and social innovations in SMEs that enable lasting behaviourchange. The findings of the review highlight opportunities and challenges for the effectiveimplementation of sustainable innovation through DfBC, in particular the lack of a holistic evidence base of the current understanding and application of DfBC.
- Published
- 2014
36. Design for behaviour change: The design with intent toolkit v.0.9
- Author
-
Lockton, D, Harrison, DJ, and Stanton, NA
- Published
- 2009
37. Modelling the user: How design for sustainable behaviour can reveal different stakeholder perspectives on human nature
- Author
-
Lockton, D. (author), Harrison, D. (author), Stanton, N.A. (author), Lockton, D. (author), Harrison, D. (author), and Stanton, N.A. (author)
- Abstract
Influencing more environmentally friendly and sustainable behaviour is a current focus of many projects, ranging from government social marketing campaigns, education and tax structures to designers work on interactive products, services and environments. There is a wide variety of techniques and methods usedwe have identified over 100 design patterns in our Design with Intent toolkiteach intended to work via a particular set of cognitive and environmental principles. These approaches make different assumptions about what people are like: how users will respond to behavioural interventions, and why, and in the process reveal some of the assumptions that designers and other stakeholders, such as clients commissioning a project, make about human nature. In this paper, we discuss three simple models of user behaviourthe Pinball, the Shortcut and the Thoughtfulwhich emerge from user experience designers statements about users while focused on designing for behaviour change. We characterise these models using systems terminology and examine the application of each model to design for sustainable behaviour via a series of examples.
- Published
- 2010
38. Design with Intent: 101 patterns for influencing behaviour through design
- Author
-
Lockton, D, Harrison, DJ, Stanton, NA, Lockton, D, Harrison, DJ, and Stanton, NA
- Abstract
The Architectural Lens draws on techniques used to influence user behaviour in architecture, urban planning and related disciplines such as traffic management and crime prevention through environmental design (see also the Security Lens). While most of the techniques have been developed in the built environment, many of the ideas can also be applied in interaction and product design, even in software or services; they are effectively about using the 'structure of systems' to influence behaviour. Some of the patterns, such as Simplicity, Feature deletion and Hiding things are really fundamental to all kinds of design.
- Published
- 2010
39. Exploring problem-framing through behavioural heuristics
- Author
-
Lockton, D., Harrison, D. J., Cain, R., Neville Stanton, and Jennings, P.
40. Plans and Speculated Actions
- Author
-
Ranner, V, Lockton, D, Steenson, M W, Galik, G, and Kerridge, Tobie
- Abstract
In the last decades, much design research around “future-focused thinking” has come to prominence in relation to changes in human behaviour, at different scales, from the Quantified Self, to visions of smart cities, to Transition Design. The design of products, services, environments and systems plays an important role in affecting what people do, now and in the future: what has become known in recent years as design for behaviour change. Our Conversation is motivated by three, interlinked questions: on designers’ agency; on sense-making; and on complexity. We will collectively explore considerations of people, and people’s behaviour, in design, particularly in the ways visions of futures are drafted.
41. Joining forces: Investigating the influence of design for behaviour change on sustainable innovation
- Author
-
Niedderer, K., Mackrill, J., Clune, S., Evans, M., Lockton, D., Ludden, G., Andrew Morris, Gutteridge, R., Gardiner, E., Cain, R., and Hekkert, P.
42. Wards Corner Community Plan Case Study
- Author
-
Lockton, D., Greene, K., Casey, A., Raby, L., Vickress, A., Katerina Alexiou, Giota Alevizou, and Theodore Zamenopoulos
43. Wards Corner Community Plan Case Study
- Author
-
Lockton, D, Greene, K., Casey, A, Raby, L, Vickress, A, Alexiou, Katerina, Alevizou, Giota, Zamenopoulos, Theodore, Lockton, D, Greene, K., Casey, A, Raby, L, Vickress, A, Alexiou, Katerina, Alevizou, Giota, and Zamenopoulos, Theodore
44. Notions of designing inclusively from practitioner perspectives
- Author
-
Lockton, D., Lenzi, S., Hekkert, P., Oak, A., Sádaba, J., Lloyd, P., Lamirande, Maxim, Alexiou, Katerina, Luck, Rachael, Lockton, D., Lenzi, S., Hekkert, P., Oak, A., Sádaba, J., Lloyd, P., Lamirande, Maxim, Alexiou, Katerina, and Luck, Rachael
- Abstract
Even though inclusion is a well-researched subject in design, the numerous ways to describe and understand it are unsettled. The theoretical landscape often leads into paradoxes about how to best practice inclusion in design development processes. Instead, this study probes present-day understandings of designing inclusively from the perspective of practitioners who adopt an inclusive approach. A review of existing literature helped formulate preliminary notions that guide discussions with practitioners recruited across different domains. Iterative analysis of the data from these interviews reveals some differences between the original theoretical constructs and how they are perceived and used in practice. This paper outlines the notions reformed through practitioners’ lived experiences: They are Proof of Logic, Governing Ways of Thinking, User Accessibility, Project Constraints, User Involvement, Design Stages, and Outcomes and Impact. The research can help untangle the issues that matter to practitioners which can ultimately help inform future practice.
45. Wards Corner Community Plan Case Study
- Author
-
Lockton, D, Greene, K., Casey, A, Raby, L, Vickress, A, Alexiou, Katerina, Alevizou, Giota, Zamenopoulos, Theodore, Lockton, D, Greene, K., Casey, A, Raby, L, Vickress, A, Alexiou, Katerina, Alevizou, Giota, and Zamenopoulos, Theodore
46. Illuminating themes and narratives in studio through expert elicitation and collaborative autoethnography
- Author
-
Lockton, D., Lenzi, S., Hekkert, P., Oak, A., Sádaba, J., Lloyd, P., Marshalsey, L., Lotz, N., Lockton, D., Lenzi, S., Hekkert, P., Oak, A., Sádaba, J., Lloyd, P., Marshalsey, L., and Lotz, N.
- Abstract
The studio remains central to design education as a shared place, practice and even concept. And yet studio persists as an ill-defined entity: a complex puzzle composed of thousands of diverse jigsaw parts constructed by teachers and students, with no definitive list of parts. Given this background, it was opportune to review the landscape of studio, both in terms of research and practice. In 2020, this study brought together an invited collective of design educators from the USA, Australia, UK, Swe- den, Spain, Iran, and Germany, experienced in the research and operation of design studios in education to explore these issues. Expert elicitation, conducted over several months illuminated the critical values, questions, and themes of studio to foreground and inform future research studies in this field. The authors approached this study through the lens of thematic analysis and collaborative autoethnography. Later, they determined their own subjective narratives as they reflected on the themes relevant to their individual studio research interests. These narratives briefly examined studio through the lens of sensory affect and the inclusiveness of the design studio. The emer- gent themes from this study have implications for both studio research and practice: identifying a plurality of the boundaries of studio today.
47. Incubating civic leadership in design: The role of cross-pollination spaces
- Author
-
Lockton, D, Lenzi, S, Hekkert, P, Oak, A, Sabada, J, Lloyd, P, Alexiou, Katerina, Zamenopoulos, Theodore, Hale, Veronica, de Sousa, Sophia, Lockton, D, Lenzi, S, Hekkert, P, Oak, A, Sabada, J, Lloyd, P, Alexiou, Katerina, Zamenopoulos, Theodore, Hale, Veronica, and de Sousa, Sophia
- Abstract
The paper explores the hypothesis that access to places that enhance capabilities for co-design work across sectors, is an important vehicle for incubating and supporting civic leadership. More specifically, the paper reports insights from a study which created ‘cross-pollination’ spaces to bring together academic and non-academic individuals from different backgrounds, disciplines, and sectors to explore the notion of incubating civic leadership and to develop pop-up interventions to test ideas for incubating civic leadership in two locations in the UK. Drawing on the reflections of participants collected through group reflection spaces and through individual interviews, the study identifies a number of common themes which help understand the value of cross-pollination spaces, but also the barriers and enablers of civic design leadership. As such, the study contributes to both the theory and practice of co-design within and with communities across sectors.
48. Notions of designing inclusively from practitioner perspectives
- Author
-
Lockton, D., Lenzi, S., Hekkert, P., Oak, A., Sádaba, J., Lloyd, P., Lamirande, Maxim, Alexiou, Katerina, Luck, Rachael, Lockton, D., Lenzi, S., Hekkert, P., Oak, A., Sádaba, J., Lloyd, P., Lamirande, Maxim, Alexiou, Katerina, and Luck, Rachael
- Abstract
Even though inclusion is a well-researched subject in design, the numerous ways to describe and understand it are unsettled. The theoretical landscape often leads into paradoxes about how to best practice inclusion in design development processes. Instead, this study probes present-day understandings of designing inclusively from the perspective of practitioners who adopt an inclusive approach. A review of existing literature helped formulate preliminary notions that guide discussions with practitioners recruited across different domains. Iterative analysis of the data from these interviews reveals some differences between the original theoretical constructs and how they are perceived and used in practice. This paper outlines the notions reformed through practitioners’ lived experiences: They are Proof of Logic, Governing Ways of Thinking, User Accessibility, Project Constraints, User Involvement, Design Stages, and Outcomes and Impact. The research can help untangle the issues that matter to practitioners which can ultimately help inform future practice.
49. Co-design as healing: A multi-level analysis based on a project with people facing mental health problems
- Author
-
Lockton, D, Lenzi, S, Hekkert, P, Oak, A, Sabada, J, Lloyd, P, Renedo Illarregi, Erika, Alexiou, Katerina, Zamenopoulos, Theodore, Lockton, D, Lenzi, S, Hekkert, P, Oak, A, Sabada, J, Lloyd, P, Renedo Illarregi, Erika, Alexiou, Katerina, and Zamenopoulos, Theodore
- Abstract
The present paper explores the notion of co-design as healing by focusing on a project with participants facing mental health problems, who met once a week, guided by open design processes. Reflecting on semi structured interview data, as well as relevant literature from different disciplines, the paper offers a conceptual framing of how co-design can be considered as a healing practice, at a systems, social and individual level. At a systems level, co-design allows working with complexity, and approaching mental health problems holistically. At a social level, co-design empowers collectives to negotiate what realities to change and how. At an individual level, codesign affects people’s wellbeing, by enhancing their sense of agency and connection, stimulating thinking and essentially providing a grounding embodied experience. The paper offers a lens through which to reflect and expand on what we do as designers, and supports the notion of co-design as healing with initial evidence from one project.
50. Doing and undoing post-anthropocentric design
- Author
-
Jönsson, Li, Tironi, Martin, Hermansen, Pablo, Wilkie, Alex, Lockton, D, Lenzi, S, Hekkert, P, Oak, A, Sádaba, J, and Lloyd, P
- Abstract
The chairs' introductory editorial for the theme track 'Doing and Undoing Post-Anthropocentric Design'.
- Published
- 2022
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