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Objective: The COVID‐19 pandemic has had a substantial impact on the utilisation of hospital and emergency department (ED) services. We examined the effect of a rapid response service on hospital re‐presentations among people discharged from the ED and short‐stay wards at a tertiary referral hospital. Methods: This retrospective cohort study compared 112 patients who completed the Care in the Community program with 112 randomly selected controls. Both cases and controls were discharged from hospital between September 2020 and June 2021. Intervention patients were evaluated by a multidisciplinary team, who implemented a goal‐directed program of up to 4‐weeks duration. Logistic regression, negative binomial regression and Cox proportional hazards regression were used to evaluate outcomes at 28 days and at 6 months. Results: The median time between referral and the first home visit was 3.9 days. In adjusted analyses, the intervention reduced hospital re‐presentations at 28 days (odds ratio:.40, 95% confidence interval (CI):.17–.94) and lengthened the time to the first hospital re‐presentation (hazard ratio:.59, 95% CI:.38–.92). Although the intervention did not reduce the total number of hospital re‐presentations at 6 months (adjusted incidence rate ratio:.73, 95% CI:.49–1.08), it reduced total time spent in hospital by 303 days (582 vs. 885). Conclusions: This study is among the first to investigate the effect of a community‐based intervention on hospital re‐presentations during the COVID‐19 pandemic. It provides evidence that a sustainable 4‐week intervention is associated with reduced hospital re‐presentations and time spent in hospital. [ABSTRACT FROM AUTHOR]