Search

We propose emotion2vec, a universal speech emotion representation model. emotion2vec is pre-trained on open-source unlabeled emotion data through self-supervised online distillation, combining utterance-level loss and frame-level loss during pre-training. emotion2vec outperforms state-of-the-art pre-trained universal models and emotion specialist models by only training linear layers for the speech emotion recognition task on the mainstream IEMOCAP dataset. In addition, emotion2vec shows consistent improvements among 10 different languages of speech emotion recognition datasets. emotion2vec also shows excellent results on other emotion tasks, such as song emotion recognition, emotion prediction in conversation, and sentiment analysis. Comparison experiments, ablation experiments, and visualization comprehensively demonstrate the universal capability of the proposed emotion2vec. To the best of our knowledge, emotion2vec is the first universal representation model in various emotion-related tasks, filling a gap in the field., Comment: Code, checkpoints, and extracted features are available at https://github.com/ddlBoJack/emotion2vec

Chain-of-thought (CoT) prompting, which offers step-by-step problem-solving rationales, has impressively unlocked the reasoning potential of large language models (LLMs). Yet, the standard CoT is less effective in problems demanding multiple reasoning steps. This limitation arises from the complex reasoning process in multi-step problems: later stages often depend on the results of several steps earlier, not just the results of the immediately preceding step. Such complexities suggest the reasoning process is naturally represented as a graph. The almost linear and straightforward structure of CoT prompting, however, struggles to capture this complex reasoning graph. To address this challenge, we propose Residual Connection Prompting (RESPROMPT), a new prompting strategy that advances multi-step reasoning in LLMs. Our key idea is to reconstruct the reasoning graph within prompts. We achieve this by integrating necessary connections-links present in the reasoning graph but missing in the linear CoT flow-into the prompts. Termed "residual connections", these links are pivotal in morphing the linear CoT structure into a graph representation, effectively capturing the complex reasoning graphs inherent in multi-step problems. We evaluate RESPROMPT on six benchmarks across three diverse domains: math, sequential, and commonsense reasoning. For the open-sourced LLaMA family of models, RESPROMPT yields a significant average reasoning accuracy improvement of 12.5% on LLaMA-65B and 6.8% on LLaMA2-70B. Breakdown analysis further highlights RESPROMPT particularly excels in complex multi-step reasoning: for questions demanding at least five reasoning steps, RESPROMPT outperforms the best CoT based benchmarks by a remarkable average improvement of 21.1% on LLaMA-65B and 14.3% on LLaMA2-70B. Through extensive ablation studies and analyses, we pinpoint how to most effectively build residual connections., Comment: 29 pages

As a common way of emotion signaling via non-linguistic vocalizations, vocal burst (VB) plays an important role in daily social interaction. Understanding and modeling human vocal bursts are indispensable for developing robust and general artificial intelligence. Exploring computational approaches for understanding vocal bursts is attracting increasing research attention. In this work, we propose a hierarchical framework, based on chain regression models, for affective recognition from VBs, that explicitly considers multiple relationships: (i) between emotional states and diverse cultures; (ii) between low-dimensional (arousal & valence) and high-dimensional (10 emotion classes) emotion spaces; and (iii) between various emotion classes within the high-dimensional space. To address the challenge of data sparsity, we also use self-supervised learning (SSL) representations with layer-wise and temporal aggregation modules. The proposed systems participated in the ACII Affective Vocal Burst (A-VB) Challenge 2022 and ranked first in the "TWO'' and "CULTURE'' tasks. Experimental results based on the ACII Challenge 2022 dataset demonstrate the superior performance of the proposed system and the effectiveness of considering multiple relationships using hierarchical regression chain models., Comment: 5 pages, 3 figures, 5 tables

With the global population aging rapidly, Alzheimer's disease (AD) is particularly prominent in older adults, which has an insidious onset and leads to a gradual, irreversible deterioration in cognitive domains (memory, communication, etc.). Speech-based AD detection opens up the possibility of widespread screening and timely disease intervention. Recent advances in pre-trained models motivate AD detection modeling to shift from low-level features to high-level representations. This paper presents several efficient methods to extract better AD-related cues from high-level acoustic and linguistic features. Based on these features, the paper also proposes a novel task-oriented approach by modeling the relationship between the participants' description and the cognitive task. Experiments are carried out on the ADReSS dataset in a binary classification setup, and models are evaluated on the unseen test set. Results and comparison with recent literature demonstrate the efficiency and superior performance of proposed acoustic, linguistic and task-oriented methods. The findings also show the importance of semantic and syntactic information, and feasibility of automation and generalization with the promising audio-only and task-oriented methods for the AD detection task., Comment: 5 pages, 3 figures, 3 tables

Recently, many novel techniques have been introduced to deal with spoofing attacks, and achieve promising countermeasure (CM) performances. However, these works only take the stand-alone CM models into account. Nowadays, a spoofing aware speaker verification (SASV) challenge which aims to facilitate the research of integrated CM and ASV models, arguing that jointly optimizing CM and ASV models will lead to better performance, is taking place. In this paper, we propose a novel multi-model and multi-level fusion strategy to tackle the SASV task. Compared with purely scoring fusion and embedding fusion methods, this framework first utilizes embeddings from CM models, propagating CM embeddings into a CM block to obtain a CM score. In the second-level fusion, the CM score and ASV scores directly from ASV systems will be concatenated into a prediction block for the final decision. As a result, the best single fusion system has achieved the SASV-EER of 0.97% on the evaluation set. Then by ensembling the top-5 fusion systems, the final SASV-EER reached 0.89%., Comment: Submitted to Interspeech 2022

Building a socially intelligent agent involves many challenges, one of which is to teach the agent to speak guided by its value like a human. However, value-driven chatbots are still understudied in the area of dialogue systems. Most existing datasets focus on commonsense reasoning or social norm modeling. In this work, we present a new large-scale human value dataset called ValueNet, which contains human attitudes on 21,374 text scenarios. The dataset is organized in ten dimensions that conform to the basic human value theory in intercultural research. We further develop a Transformer-based value regression model on ValueNet to learn the utility distribution. Comprehensive empirical results show that the learned value model could benefit a wide range of dialogue tasks. For example, by teaching a generative agent with reinforcement learning and the rewards from the value model, our method attains state-of-the-art performance on the personalized dialog generation dataset: Persona-Chat. With values as additional features, existing emotion recognition models enable capturing rich human emotions in the context, which further improves the empathetic response generation performance in the EmpatheticDialogues dataset. To the best of our knowledge, ValueNet is the first large-scale text dataset for human value modeling, and we are the first one trying to incorporate a value model into emotionally intelligent dialogue systems. The dataset is available at https://liang-qiu.github.io/ValueNet/., Comment: Paper accepted by AAAI 2022

In this paper we explore the use of symbolic knowledge and machine teaching to reduce human data labeling efforts in building neural task bots. We propose SYNERGY, a hybrid learning framework where a task bot is developed in two steps: (i) Symbolic knowledge to neural networks: Large amounts of simulated dialog sessions are generated based on task-specific symbolic knowledge which is represented as a task schema consisting of dialog flows and task-oriented databases. Then a pre-trained neural dialog model, SOLOIST, is fine-tuned on the simulated dialogs to build a bot for the task. (ii) Neural learning: The fine-tuned neural dialog model is continually refined with a handful of real task-specific dialogs via machine teaching, where training samples are generated by human teachers interacting with the task bot. We validate SYNERGY on four dialog tasks. Experimental results show that SYNERGY maps task-specific knowledge into neural dialog models achieving greater diversity and coverage of dialog flows, and continually improves model performance with machine teaching, thus demonstrating strong synergistic effects of symbolic knowledge and machine teaching., Comment: 8 pages

Information overload is a prevalent challenge in many high-value domains. A prominent case in point is the explosion of the biomedical literature on COVID-19, which swelled to hundreds of thousands of papers in a matter of months. In general, biomedical literature expands by two papers every minute, totalling over a million new papers every year. Search in the biomedical realm, and many other vertical domains is challenging due to the scarcity of direct supervision from click logs. Self-supervised learning has emerged as a promising direction to overcome the annotation bottleneck. We propose a general approach for vertical search based on domain-specific pretraining and present a case study for the biomedical domain. Despite being substantially simpler and not using any relevance labels for training or development, our method performs comparably or better than the best systems in the official TREC-COVID evaluation, a COVID-related biomedical search competition. Using distributed computing in modern cloud infrastructure, our system can scale to tens of millions of articles on PubMed and has been deployed as Microsoft Biomedical Search, a new search experience for biomedical literature: https://aka.ms/biomedsearch., Comment: ACM SIGKDD Conference on Knowledge Discovery and Data Mining (KDD) 2021 Applied Data Science Track

For task-oriented dialog systems to be maximally useful, it must be able to process conversations in a way that is (1) generalizable with a small number of training examples for new task domains, and (2) robust to user input in various styles, modalities or domains. In pursuit of these goals, we introduce the RADDLE benchmark, a collection of corpora and tools for evaluating the performance of models across a diverse set of domains. By including tasks with limited training data, RADDLE is designed to favor and encourage models with a strong generalization ability. RADDLE also includes a diagnostic checklist that facilitates detailed robustness analysis in aspects such as language variations, speech errors, unseen entities, and out-of-domain utterances. We evaluate recent state-of-the-art systems based on pre-training and fine-tuning, and find that grounded pre-training on heterogeneous dialog corpora performs better than training a separate model per domain. Overall, existing models are less than satisfactory in robustness evaluation, which suggests opportunities for future improvement., Comment: 12 pages; Project website at aka.ms/raddle

This paper introduces the Ninth Dialog System Technology Challenge (DSTC-9). This edition of the DSTC focuses on applying end-to-end dialog technologies for four distinct tasks in dialog systems, namely, 1. Task-oriented dialog Modeling with unstructured knowledge access, 2. Multi-domain task-oriented dialog, 3. Interactive evaluation of dialog, and 4. Situated interactive multi-modal dialog. This paper describes the task definition, provided datasets, baselines and evaluation set-up for each track. We also summarize the results of the submitted systems to highlight the overall trends of the state-of-the-art technologies for the tasks.

This article presents a hybrid approach based on a Grounded Text Generation (GTG) model to building robust task bots at scale. GTG is a hybrid model which uses a large-scale Transformer neural network as its backbone, combined with symbol-manipulation modules for knowledge base inference and prior knowledge encoding, to generate responses grounded in dialog belief state and real-world knowledge for task completion. GTG is pre-trained on large amounts of raw text and human conversational data, and can be fine-tuned to complete a wide range of tasks. The hybrid approach and its variants are being developed simultaneously by multiple research teams. The primary results reported on task-oriented dialog benchmarks are very promising, demonstrating the big potential of this approach. This article provides an overview of this progress and discusses related methods and technologies that can be incorporated for building robust conversational AI systems.

There is a growing interest in developing goal-oriented dialog systems which serve users in accomplishing complex tasks through multi-turn conversations. Although many methods are devised to evaluate and improve the performance of individual dialog components, there is a lack of comprehensive empirical study on how different components contribute to the overall performance of a dialog system. In this paper, we perform a system-wise evaluation and present an empirical analysis on different types of dialog systems which are composed of different modules in different settings. Our results show that (1) a pipeline dialog system trained using fine-grained supervision signals at different component levels often obtains better performance than the systems that use joint or end-to-end models trained on coarse-grained labels, (2) component-wise, single-turn evaluation results are not always consistent with the overall performance of a dialog system, and (3) despite the discrepancy between simulators and human users, simulated evaluation is still a valid alternative to the costly human evaluation especially in the early stage of development., Comment: SIGDIAL 2020 long paper

We present a new method SOLOIST that uses transfer learning and machine teaching to build task bots at scale. We parameterize classical modular task-oriented dialog systems using a Transformer-based auto-regressive language model, which subsumes different dialog modules into a single neural model. We pre-train, on heterogeneous dialog corpora, a task-grounded response generation model, which can generate dialog responses grounded in user goals and real-world knowledge for task completion. The pre-trained model can be efficiently adapted to accomplish new tasks with a handful of task-specific dialogs via machine teaching, where training samples are generated by human teachers interacting with the system. Experiments show that (i) SOLOIST creates new state-of-the-art on well-studied task-oriented dialog benchmarks, including CamRest676 and MultiWOZ; (ii) in the few-shot fine-tuning settings, SOLOIST significantly outperforms existing methods, and (iii) the use of machine teaching substantially reduces the labeling cost of fine-tuning. The pre-trained models and codes are available at https://aka.ms/soloist., Comment: 18 pages; To appear at TACL; Project Website: https://aka.ms/soloist

Traditionally, industry solutions for building a task-oriented dialog system have relied on helping dialog authors define rule-based dialog managers, represented as dialog flows. While dialog flows are intuitively interpretable and good for simple scenarios, they fall short of performance in terms of the flexibility needed to handle complex dialogs. On the other hand, purely machine-learned models can handle complex dialogs, but they are considered to be black boxes and require large amounts of training data. In this demonstration, we showcase Conversation Learner, a machine teaching tool for building dialog managers. It combines the best of both approaches by enabling dialog authors to create a dialog flow using familiar tools, converting the dialog flow into a parametric model (e.g., neural networks), and allowing dialog authors to improve the dialog manager (i.e., the parametric model) over time by leveraging user-system dialog logs as training data through a machine teaching interface., Comment: Accepted to ACL 2020 Demonstration Track

Reinforcement Learning (RL) methods have emerged as a popular choice for training an efficient and effective dialogue policy. However, these methods suffer from sparse and unstable reward signals returned by a user simulator only when a dialogue finishes. Besides, the reward signal is manually designed by human experts, which requires domain knowledge. Recently, a number of adversarial learning methods have been proposed to learn the reward function together with the dialogue policy. However, to alternatively update the dialogue policy and the reward model on the fly, we are limited to policy-gradient-based algorithms, such as REINFORCE and PPO. Moreover, the alternating training of a dialogue agent and the reward model can easily get stuck in local optima or result in mode collapse. To overcome the listed issues, we propose to decompose the adversarial training into two steps. First, we train the discriminator with an auxiliary dialogue generator and then incorporate a derived reward model into a common RL method to guide the dialogue policy learning. This approach is applicable to both on-policy and off-policy RL methods. Based on our extensive experimentation, we can conclude the proposed method: (1) achieves a remarkable task success rate using both on-policy and off-policy RL methods; and (2) has the potential to transfer knowledge from existing domains to a new domain., Comment: 10 pages

As a crucial component in task-oriented dialog systems, the Natural Language Generation (NLG) module converts a dialog act represented in a semantic form into a response in natural language. The success of traditional template-based or statistical models typically relies on heavily annotated data, which is infeasible for new domains. Therefore, it is pivotal for an NLG system to generalize well with limited labelled data in real applications. To this end, we present FewShotWoz, the first NLG benchmark to simulate the few-shot learning setting in task-oriented dialog systems. Further, we develop the SC-GPT model. It is pre-trained on a large set of annotated NLG corpus to acquire the controllable generation ability, and fine-tuned with only a few domain-specific labels to adapt to new domains. Experiments on FewShotWoz and the large Multi-Domain-WOZ datasets show that the proposed SC-GPT significantly outperforms existing methods, measured by various automatic metrics and human evaluations., Comment: Project website: https://aka.ms/scgpt ; Code and data: https://github.com/pengbaolin/SC-GPT

We present ConvLab-2, an open-source toolkit that enables researchers to build task-oriented dialogue systems with state-of-the-art models, perform an end-to-end evaluation, and diagnose the weakness of systems. As the successor of ConvLab (Lee et al., 2019b), ConvLab-2 inherits ConvLab's framework but integrates more powerful dialogue models and supports more datasets. Besides, we have developed an analysis tool and an interactive tool to assist researchers in diagnosing dialogue systems. The analysis tool presents rich statistics and summarizes common mistakes from simulated dialogues, which facilitates error analysis and system improvement. The interactive tool provides a user interface that allows developers to diagnose an assembled dialogue system by interacting with the system and modifying the output of each system component., Comment: Accepted by ACL 2020 demo track

This paper introduces the Eighth Dialog System Technology Challenge. In line with recent challenges, the eighth edition focuses on applying end-to-end dialog technologies in a pragmatic way for multi-domain task-completion, noetic response selection, audio visual scene-aware dialog, and schema-guided dialog state tracking tasks. This paper describes the task definition, provided datasets, and evaluation set-up for each track. We also summarize the results of the submitted systems to highlight the overall trends of the state-of-the-art technologies for the tasks., Comment: Submitted to NeurIPS 2019 3rd Conversational AI Workshop