1. Laboratory testing consolidation and total laboratory automation improves service efficiency and effectiveness: a study of a medical center in Taiwan.
- Author
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Tseng, Chih-Wei, Li, Ying-Chun, Lee, Herng-Sheng, and Tseng, Yang-Ming
- Subjects
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EVALUATION of organizational effectiveness , *TURNAROUND time , *WORK measurement , *LABOR productivity , *COST effectiveness , *RESEARCH funding , *ACADEMIC medical centers , *AUTOANALYZERS , *STATISTICAL hypothesis testing , *LABORATORIES , *PROBABILITY theory , *LABORATORY personnel , *RETROSPECTIVE studies , *DESCRIPTIVE statistics , *MANN Whitney U Test , *WORKFLOW , *CLINICAL pathology , *ROUTINE diagnostic tests , *HOSPITAL laboratories , *MEDICAL records , *ACQUISITION of data , *AUTOMATION , *DATA analysis software , *INDUSTRIAL safety , *TIME - Abstract
Background Test consolidation and total laboratory automation (TLA) were implemented in a core laboratory with a high volume of specimens in a medical center in Taiwan to reduce the costs of laboratory services and improve laboratory workflow and performance. Methods Using a retrospective research approach, 5 stat and 7 routine tests were used to analyze the in-laboratory to report turnaround time (IR-TAT). Mean, SD, medium, 90th percentile, outlier percentage of IR-TAT, full-time equivalents, productivity, tube touch moment (TTM), and financial impact were determined and compared pre- and post-TLA. Results The mean IR-TAT of overall stat chemical tests for inpatient and outpatient were 32.8% and 11.9% reductions, respectively. The productivity of each medical technologist increased by 32.4% per month, and there was a reduction of 5 medical technologists compared with the number required to complete the same tests before consolidation. The TTM of staff per year post-TLA decreased by 74.1% tube touches. Conclusion The efficiency of laboratory services was improved by consolidation to the core laboratory along with TLA implementation coupled with logic rules such as delta-check and autoverification. Effectiveness was improved as measured by an increase in productivity, labor reduction, staff safety, and cost reduction. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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