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Como resultado de avancos tecnologicos e mudancas na sociedade, tem-se o surgimento de novas formas de trabalho, como o teletrabalho. O teletrabalho e uma modalidade que vem sendo disseminada no mundo inteiro como uma alternativa as convencionais, levantando questoes acerca de suas consequencias para o trabalhador. No Brasil, a regulamentacao do teletrabalho deu-se com a reforma trabalhista, que entrou em vigor em 2017. O presente artigo teve o objetivo de analisar a legislacao brasileira atual no que tange ao teletrabalho, a partir da reforma trabalhista, buscando compreender possiveis relacoes entre as alteracoes trazidas na CLT e as consequencias do teletrabalho. Para tal, foi realizada uma pesquisa bibliografica com o objetivo de levantar as principais consequencias do teletrabalho para o trabalhador, complementando-a com entrevistas semiestruturadas. A analise trouxe algumas questoes que devem ser consideradas, principalmente em relacao a inclusao do teletrabalho no rol de atividades que nao estao sujeitas ao controle de jornada e a falta de regras discriminadas na regulamentacao da modalidade. Estudos futuros poderao analisar de forma empirica as relacoes de trabalho na atividade de teletrabalho, sob um vies organizacional.

During the COVID-19 pandemic, remote work has been adopted by many organizations as a way to reduce the risk of contagion and preserve jobs and companies. This emergency situation led to a sudden and compulsory shift from the office to home, forcing the adoption of teleworking from home by people and organizations who had little or no experience with this type of workstyle modality. Also, important phases such as planning and resourcing workers and managers may have been passed over with minimal or no attention. This paper aims to raise and discuss experiences on the adoption of remote work during COVID-19 and issues that should be addressed to avoid possible negative outcomes. Experiences in the adoption of telework during the pandemic show consequences already discussed by the literature, like work-family conflict, but under specific circumstances, such as the closure of schools and daycare centers. Excess workload and technology invasion are also reported as difficulties of remote work in this scenario. Using a macroergonomic model, we address issues that should be verified to overcome these challenges, at different levels, considering factors related to the organizational, personnel, and technological subsystems, and the external environment. The use of a macroergonomic model intends to consider aspects from diverse areas that could influence individual, group, or organizational desired outcomes. The consequences of sudden and enforced remote work during COVID-19 reinforce the importance of planning and accompanying telework comprehensively.

O presente artigo apresenta uma revisao bibliografica dos principais metodos de avaliacao de UX (Experiencia do Usuario), destacando sua aplicacao ao Processo de Desenvolvimento de Produto - PDP. Inicialmente e trazido o conceito de UX, bem como tres metodos de desenvolvimento de produtos que servirao de base ao estudo. Alguns dos principais metodos de avaliacao de UX sao entao apresentados, destacando seus objetivos, procedimentos, vantagens e desvantagens. Por fim, apresenta-se uma discussao dos metodos, avaliando-os quanto a etapa do PDP a que cada um melhor se adequa, sendo entao sistematizados em um quadro contendo as ferramentas disponiveis para cada um e o respectivo custo.

Amongst several transformations of our society, new paradigms of work emerge, also driven by advances in technology, as in the case of telework. The fact that it is still a recent modality in Brazil raises some concerns about human factors, which is aggravated by the lack of specific legislation and recent changes in labor laws. The variety of teleworking factors makes the subject complex and results in sparse and sometimes contradictory studies. Sociotechnical systems, objects of study of organizational ergonomics, encompass aspects that can be summarized in the technical, personnel, organizational and environmental subsystems. This study aims to identify telework challenges in Brazil, through the analysis of the current scenery, based on a sociotechnical approach. The antecedents and outcomes of telework in Brazil were raised through a multidisciplinary bibliographical research, being analyzed through a sociotechnical based teleworking framework. Common points were identified in the publications, mainly in relation to the telework outcomes for the workers, being the most discussed subject among the authors. Although reflecting research from other countries, aspects arising from the external environment can be noticed. The research has shown a lack of publications that attest to the antecedents and outcomes of telework, as well as research done under a specific bias. This demonstrates the need for sociotechnical studies of telework in Brazil, integrating aspects of all subsystems. In future studies, this can be done empirically, being guided by sociotechnics, using the sociotechnical based teleworking framework.