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Psychological methods of assessing intelligence have been criticised because of their limited diagnostic-remedial nature and especially their lack of potential for initiating effective and pragmatic intervention programmes. Similarly, the means through which the results of such methods are communicated in order to make them useful and constructive can be debated. In this research we aimed to establish the value of psycho-educational assessment reports in terms of the understanding and interpretation of the reports by their recipients, specifically remedial teachers, who participated in focus group discussions and offered their opinion on the utility of psycho-educational assessment reports. The outcomes of these focus group discussions pointed to the fact that psycho-educational assessment reports were problematic in the sense that they failed to provide useful, specific, and pragmatic information for learning support programmes to be developed from. The research revealed insights which may be of interest to psychologists writing assessment reports. Suggestions for multi-disciplinary collaboration are addressed.

The help seeking patterns of 139 secondary school youth between the ages of 14 and 22 in two peri-urban and one rural secondary school in the Eastern Cape, and one urban and one rural secondary school in KwaZulu-Natal were studied. Youth were interviewed in focus groups about their problems and whether or not they seek help for these problems. Possibilities of, and problems with, help resources were also discussed. Data were analysed using qualitative data analysis software and interpreted in terms of the contextual dynamics which facilitate or hinder access to help seeking resources. This study illustrates the intricacy of help seeking behaviour. Contextual factors were found to be significant mediators of help seeking behaviour.