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1. UDRŽITELNÁ MĚSTSKÁ LOGISTIKA DORUČOVÁNÍ NA POSLEDNÍ MÍLI A VRACENÍ ZBOŽÍ NA TRHU ELEKTRONICKÉHO OBCHODOVÁNÍ. POHLEDY RŮZNÝCH SKUPIN ZÚČASTNĚNÝCH STRAN – CÍLE A ROZSAH PROJEKTU

Author

Kiba-Janiak Maja, Cheba Katarzyna, Witkowski Jarosław, Jagoda Agnieszka, Skowrońska Agnieszka, Kołakowski Tomasz, Baraniecka Anna, Marcinkowski Jakub, and Mucowska Magdalena

Subjects
sustainable city logistics, e-commerce, last-mile delivery, returns, Science, Social Sciences
Abstract

Článek představuje výzkumný projekt realizovaný na Vysoké škole ekonomické a obchodní ve Vratislavi vedený ing. Majou Kiba-Janiak, Ph.D., profesorkou WUEB, financovaný Národním vědeckým centrem v Polsku, udělený na základě rozhodnutí číslo 2018/31/B/HS4/03711. Projekt reaguje na výzvy, které přináší dynamicky rostoucí trh elektronického obchodování. Atraktivní nákupní ceny, nízké náklady, krátká doba a výhodná místa dodání motivují spotřebitele k nákupům online, což je výzva pro služby elektronického obchodu a dopravní společnosti. Splnění očekávání e-zákazníků, pokud jde o doručení zakoupených produktů, vede k dopravním zácpám, znečištění ovzduší a dopravním nehodám. Předmětem projektu je konceptualizace modelu udržitelné městské logistiky v oblasti doručování na poslední míli a vracení zboží na trhu elektronického obchodování, včetně nástrojů stimulujících zúčastněné strany ke změně preferencí doručování na poslední míli a vracení zboží, čímž se stanou udržitelnějšími (ekologicky, sociálně a ekonomicky). more...

Published
2022
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10. A Methodology of Redesigning and Evaluating Medium-Sized Public Transportation Systems

Author

Żak, Jacek, Kiba-Janiak, Maja, Kacprzyk, Janusz, Series editor, Pal, Nikhil R., Advisory editor, Bello Perez, Rafael, Advisory editor, Corchado, Emilio S., Advisory editor, Hagras, Hani, Advisory editor, Kóczy, László T., Advisory editor, Kreinovich, Vladik, Advisory editor, Lin, Chin-Teng, Advisory editor, Lu, Jie, Advisory editor, Melin, Patricia, Advisory editor, Nedjah, Nadia, Advisory editor, Nguyen, Ngoc Thanh, Advisory editor, Wang, Jun, Advisory editor, Żak, Jacek, editor, Hadas, Yuval, editor, and Rossi, Riccardo, editor more...

Published
2018
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14. Modeling Transportation Preferences of Urban Residents: The Case of Poland

Author

Cheba, Katarzyna, Kiba-Janiak, Maja, Saniuk, Sebastian, Witkowski, Krzysztof, Akan, Ozgur, Series editor, Cao, Jiannong, Series editor, Coulson, Geoffrey, Series editor, Dressler, Falko, Series editor, Ferrari, Domenico, Series editor, Gerla, Mario, Series editor, Kobayashi, Hisashi, Series editor, Palazzo, Sergio, Series editor, Sahni, Sartaj, Series editor, Shen, Xuemin (Sherman), Series editor, Stan, Mircea, Series editor, Xiaohua, Jia, Series editor, Zomaya, Albert, Series editor, Bellavista, Paolo, Series editor, Giaffreda, Raffaele, editor, Cagáňová, Dagmar, editor, Li, Yong, editor, Riggio, Roberto, editor, and Voisard, Agnès, editor more...

Published
2015
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24. Drivers and Barriers for Sustainable Last-Mile Delivery Based on E-customers’ Preferences: Examples from Poland and Brazil

Author

Kiba-Janiak, Maja, Cheba, Katarzyna, de Oliveira, Leise Kelli, and van Duin, Ron

Abstract

The paper aims to identify customers' preferences toward last-mile delivery in e-commerce in Poland and Brazil and diagnoses the drivers and barriers to implement solutions for sustainable last-mile delivery. In order to achieve this aim, a survey was conducted among e-customers in Poland and Brazil, and data were analysed using conjoint analysis. Additionally, an expert panel was established to identify barriers and drivers for implementing last-mile delivery solutions. For Polish customers, price is the most important, while for Brazilian customers, home delivery. The essential barriers inhibiting the implementation of sustainable last-mile delivery solutions are lack of regulation, insufficient green energy sources, the high price of electric vehicles, and fear of their short lifetime. Support from the local government was identified as a primary driver, followed by the organization of free delivery to parcel lockers/pick-up points and education and training of all stakeholders. more...

Published
2024
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27. Sustainable City Logistics of Last-Mile Delivery and Returns on the E-Commerce Market. Various Groups of Stakeholders’ Perspectives – Aims and Scope of the Project

Author

Kiba-Janiak, Maja, primary, Cheba, Katarzyna, additional, Witkowski, Jarosław, additional, Jagoda, Agnieszka, additional, Skowrońska, Agnieszka, additional, Kołakowski, Tomasz, additional, Baraniecka, Anna, additional, Marcinkowski, Jakub, additional, and Mucowska, Magdalena, additional more...

Published
2022
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35. Conjoint analysis jako metoda analizy preferencji konsumentów na przykładzie rynku miejskich usług transportowych

Author

Cheba, Katarzyna, Kiba-Janiak, Maja, West Pomeranian University of Technology in Szczecin, Chair of Applied Mathematics in Economics, and Wroclaw University of Economics, Department of Economics Management and Tourism in Jelenia Gora, Chair of Strategic Management and Logistics more...

Subjects
multivariate statistical analysis, conjoint analysis, customer preference
Abstract

Satisfying customers' needs, is a challenge for many companies in today’s rapidly changing environment. To study customer needs and preferences conjoint analysis can be used. Conjoint analysis is a multidimensional method used to understand how consumers define their preferences for specific products or services. Conjoint analysis means constructing and conducting particular experiments among consumers in order to model their decision making process. The article is divided into two parts. In the first one the authors present general characteristics of the method and in the second one they interpret the results of their own empirical research. Zaspokajanie potrzeb klientów jest wyzwaniem dla wielu firm w dzisiejszym szybko zmieniającym się otoczeniu. Do poznania preferencji i potrzeb klientów można wykorzystać np. analizę conjoint. Conjoint analysis jest wielowymiarową metodą wykorzystywaną do ustalenia w jaki sposób konsumenci wyznaczają swoje preferencje w stosunku do określonych produktów lub usług. Analiza conjoint oznacza projektowanie i prowadzenie eksperymentów wśród konsumentów w celu modelowania ich procesu decyzyjnego. Prezentowany artykuł podzielony na dwie części, zawiera ogólną charakterystykę metody, jak również metodykę prowadzenia badań z wykorzystaniem analizy conjoint oraz przedstawia interpretację wyników własnych badań empirycznych na temat preferencji konsumentów na przykładzie rynku transportu miejskiego. more...

Published
2013

36. Urban freight transport in city strategic planning

Author

Kiba-Janiak, Maja

Abstract

The issue of urban freight transport in city strategic planning is discussed in this paper. There are two main purposes of the paper - a theoretical one and empirical one. The author's concept of maturity levels of cities in planning and implementing activities in favor of urban freight transport is the theoretical objective, while the empirical objective deals with the analysis of selected European capital cities in terms of urban policy in creating long-term plans in the area of urban freight. In order to achieve these objectives the author has conducted a survey among selected European cities. As a result of the conducted survey, the description of the process maturity levels of studied cities with the use of a taxonomic measure in the field of planning and implementing urban freight transport actions has been proposed. The concept of process maturity of cities in the field of planning and carrying out actions in urban freight transport may be a practical tool for local authorities willing to self-improve and develop in this field. more...

Published
2024
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38. City logistics verus quality of life in the area of public transport after an exemple of a medium sized city

Author

Kiba-Janiak, Maja, Cheba, Katarzyna, Tanyaş, Mehmet, Bamyacı, Muhammed, and Maltepe Üniversitesi

Subjects
Quality of life, City logistics, Collective transport, Urban logistic system
Abstract

The objective of this paper is to present mutual dependencies between city logistics and quality of life. On account of the limited paper length, th eauthors have focused on city public transport... more...

Published
2010

39. WPŁYW SYSTEMÓW TELEMATYCZNYCH NA USPRAWNIENIE MIĘDZYNARODOWYCH ŁAŃCUCHÓW DOSTAW.

Author

KIBA-JANIAK, Maja and TRONINA, Paweł

Abstract

Copyright of Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie is the property of Silesian Technical University, Organisation & Management Faculty and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) more...

Published
2017

40. Opportunities and threats for city logistics development from a local authority perspective.

Author

Kiba-Janiak, Maja

Subjects
CITIES & towns, URBAN planning, THIRD-party logistics, STRATEGIC planning, LOCAL government
Abstract

Aim/purpose - The main purpose of the paper is the identification of opportunities and threats for city logistics development from a local authority perspective. Design/methodology/approach - The paper presents the original results of surveys conducted among city logistics experts from all over the world and among representa- tives of twelve EU capital cities. Findings - According to the study the most important opportunities for cities are stakeholders' willingness for cooperation, as well as a good and long cooperation with them. It shows that a local authority cannot introduce any solutions in the field of city logistics without cooperating with other stakeholders. Therefore, the lack of cooperation can be a threat. The other threat highlighted by the majority of studied cities is the lack of standards on data collections. Without information in real time on problems and activities undertaken by various stakeholders in the field of city logistics it is very difficult for strategic and tactical decisions to be made by a local authority. Research implications/limitations - The most significant limitation of the research was the sample of respondents. Despite the fact that the questionnaire was sent to 28 EU capital cites only 12 out of them have completed and returned the questionnaire. A further problem arises from the lack of standards on collecting information on city logistics by cities. As a result of it many European cities do not collect this information or do it in a fragmentary way. Originality/value/contribution - The research results introduced in the paper make a contribution to the theoretical and practical knowledge on city logistics development. It fills the gap related to the external factors affecting the development of city logistics. The author's concept of the framework for city logistics development with the inclusion of threats and opportunities and the set of questions can be a useful tool for local authorities as well as enriching the theoretical background for city logistics strategic planning. [ABSTRACT FROM AUTHOR] more...

Published
2017
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45. WYKORZYSTANIE METODY SERVQUAL DO ANALIZY JAKOśCI USŁUG W OBSZARZE TRANSPORTU ZBIOROWEGO.

Author

Kiba-Janiak, Maja

Subjects
PUBLIC transit, TRANSPORTATION, CITIES & towns, QUALITY of service
Abstract

Copyright of Research Papers of the Wroclaw University of Economics / Prace Naukowe Uniwersytetu Ekonomicznego we Wroclawiu is the property of Uniwersytet Ekonomiczny we Wroclawiu and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) more...

Published
2012