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Building on cognitive appraisal theory of stress, we examined the direct relationship between the emotional labor strategies of employees (i.e., surface and deep acting) and outcomes (i.e., psychological strain and creativity). In addition, we investigated the indirect relationship between emotional labor strategies and outcomes via job stressors (i.e., challenge and hindrance stressors). We collected time-lagged data from service sector employees in Italy and tested the data using path analysis. We found that surface acting predicted psychological strain and creativity, and the indirect relationship between surface acting and outcomes via hindrance stressor was significant. Whereas, deep acting predicted psychological strain but not creativity and the indirect relationship between deep acting and psychological strain via challenge stressor was significant. Our data failed to support the indirect association between deep acting and creativity. Our study highlighted that emotion regulation strategies of employees were related to challenge and hindrance stressors and thus underlines that employees should carefully manage their emotional displays at work. Implications and future research directions are discussed., Author(s): Muhammad Farrukh Moin [sup.1] , Paola Spagnoli [sup.2] , Ali Nawaz Khan [sup.3] , Zahid Hameed [sup.4] Author Affiliations: (1) https://ror.org/01t9czq80, grid.463678.8, 0000 0004 5896 7337, Rabat Business School, [...]

Social media (SM) use has a weak, negative association with performance and well-being in cross-sectional and longitudinal research, but this association in experience sampling studies has been rarely explored. Drawing from the Person-Environment Fit model, the present research expands the SM literature by analyzing day-level relationships among overloads; technostress, social media fatigue (SMF), and job performance. Furthermore, as a cross-level moderator transformational leadership (TL) was tested to undermine the impact of SMF on job performance. The authors collected daily data using the multi-source experience sampling process from two countries and for two independent studies. Multilevel analysis results showed (study 1) that overload predicted technostress and SMF; however, surprisingly technostress was not significantly related to performance. Similar findings in study 2 show the insignificant relationship between technostress and performance. Moreover, in both studies, cross-level interaction was also insignificant for this relationship. Furthermore, cross-level interaction between TL and SMF on objective performance was significant for study 2 but unexpectedly not significant for study 1. Implications and future research directions have been discussed., Author(s): Ali Nawaz Khan [sup.1] Author Affiliations: (1) grid.440769.8, 0000 0004 1760 8311, School of Economics and Management, Hubei Engineering University, , Xiaogan, Hubei, China Introduction The growing reputation of [...]

Purpose: This study aims to analyze the relationship between mindfulness and study engagement focusing on the mediating mechanism between the relationships proposed. Based on the conservation of resources (COR) theory, the authors examine whether psychological capital (PsyCap) and intrinsic motivation mediate the relationship between mindfulness traits and study engagement. Design/methodology/approach: Path analysis was conducted to test the hypothesized relationships among a sample of 428 international students studying in Chinese universities in Shanghai. Findings: The results support the hypothesized relationships and imply that mindfulness is an essential antecedent of study engagement and more mindful students are more engaged in studying. Besides, the relationship between self-rated mindfulness and study engagement is mediated by PsyCap and intrinsic motivation. Research limitations/implications: For universities, these findings help develop unique educational strategies to resolve issues related to study involvement. The study has several theoretical and practical implications. Originality/value: The current study explored the relationship between mindfulness and study engagement in international students studying in Chinese universities -- an understudied context in higher education. The authors find that mindfulness has positive effects on study engagement through PsyCap and intrinsic motivation.

This study, which is anchored to Resource‐Based View (RBV) theory, explores the relationship between artificial intelligence (AI), process optimization, organizational flexibility, and sustainability performance in organizational settings. Leveraging the RBV framework's focus on internal resources as sources of competitive advantage, this research seeks to clarify how AI adoption, process optimization, and organizational flexibility foster sustainable growth. SPSS PROCESS Macro was used to analyze the data from 288 organizations. The findings derived from the empirical data, this study verify the positive relationships between AI and process optimization as well as AI and sustainability performance, revealing the strategic nature of AI as a resource to improve operational effectiveness and environmental responsibility. Further, our results indicate the mediating role of process optimization and the moderating effect of organizational flexibility in determining the link between AI and sustainability outcomes. Moreover, results confirmed the indirect effects of AI on sustainability performance via process optimization under the boundary conditions of the organizational flexibility. These findings add to the developing literature of sustainable operational practices and provide practical suggestions that might be useful for the practitioners aiming at using AI driven by organizational capabilities to deliver sustainability performance. [ABSTRACT FROM AUTHOR]

This study examines the reasons why Generation Z chooses to engage in green travel behavior (GTB). It investigates the role of environmental consciousness, environmental attitude, and green self‐efficacy in influencing GTB, using self‐determination theory (SDT) as a framework. The study uses survey data from a diverse group of Generation Z individuals to reveal insights into the factors that influence sustainable travel decisions. The findings emphasize the importance of key factors in driving GTB among Generation Z. Environmental consciousness is a key predictor of GTB, and it influences GTB through its mediating effect on environmental attitude. Green self‐efficacy also plays a significant moderating role, strengthening the relationship between environmental consciousness and GTB. By shedding light on the interplay of these motivational factors, the study makes theoretical contributions to the literature on sustainable travel behavior and SDT. These insights can help policymakers develop interventions that promote intrinsic motivation; nurture environmental values and empower Generation Z to be leaders in sustainable travel, shaping a greener and more responsible future of travel. [ABSTRACT FROM AUTHOR]