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Impersonation scams on social media platforms, particularly on X (formerly known as Twitter), are targeting customers of major companies, including airlines, in order to steal money or personal information. Scammers create fake accounts that closely resemble official company accounts and respond to posts from customers seeking assistance. They then direct users to private messaging services where they can be sent dangerous links or asked to provide sensitive information. The problem has been exacerbated by changes to X's verification system, which has made it harder to distinguish between fake and legitimate accounts. Experts and consumer organizations are calling for stronger regulations and accountability measures to protect users from scams. [Extracted from the article]

Creating a will using an online "kit" can be more convenient and cost-effective than hiring a lawyer, but it may not be suitable for everyone. Dying without a will, known as dying intestate, means that your assets will be distributed according to government legislation, regardless of your wishes. Online will kits range from simple forms to more comprehensive documents, and all of them can help a well-informed user create a standard will. However, if your financial and family situation is complex, it is recommended to seek legal advice. The article also provides a comparison of six popular online will kits, highlighting their strengths and weaknesses. It emphasizes the importance of considering superannuation, taxation, and debt when drafting a will. [Extracted from the article]

Scams are a growing problem in Australia, with many individuals falling victim to them. In 2023, Australians lost nearly $400 million to scams. If you find yourself in this situation, it is important to break off contact with the scammer and not provide them with any more money or personal information. Contact your financial institution immediately to see if they can stop any payments you've made. It is also crucial to secure your personal information by contacting IDCare for advice. Report the scam to Scamwatch and other relevant agencies, even if you haven't lost any money or information. Finally, seek support from a financial counsellor if you need assistance or believe your bank has acted inappropriately. [Extracted from the article]

This article discusses the benefits and considerations of switching bank accounts. It highlights that many Australians are hesitant to switch banks, but there are advantages to doing so, such as paying fewer fees or earning more interest. The article suggests asking key questions before making the switch, including how you will access the account, what fees are involved, how much interest you will earn, and if the bank offers helpful features. It also mentions that some accounts may have specific conditions or exclusions. Additionally, the article mentions the possibility of using an offset account to reduce mortgage costs and suggests checking with your current bank to see if they can offer a better deal before switching. [Extracted from the article]

QR codes, which became popular during the COVID pandemic, are being exploited by scammers in a practice known as "quishing." Criminals are using QR codes to distribute malicious links that can steal personal information and savings. While QR code scams are more prevalent in the UK and the US, there have been reports of such scams in Australia as well. To avoid falling victim to QR code scams, users are advised to check for tampering, verify the destination of the link, and be cautious of unexpected sources or requests for sensitive information. [Extracted from the article]