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Car-sharing services, which provide short-term vehicle rentals in urban centers, are rapidly expanding globally but also face numerous challenges. A significant challenge is the effective management of fleet selection to meet user expectations. Addressing this challenge, as well as methodological and literature gaps, the objective of this article is to present an original methodology that supports the evaluation of the suitability of vehicle fleets used in car-sharing systems and to identify the vehicle features preferred by users necessary for specific types of travel. The proposed methodology, which incorporates elements of transportation system modeling and concurrent analysis, was tested using a real-world case study involving a car-sharing service operator. The research focused on the commuting needs of car-sharing users for work or educational purposes. The study was conducted for a German car-sharing operator in Berlin. The research was carried out from 1 January to 30 June 2022. The findings indicate that the best vehicles for the respondents are large cars representing classes D or E, equipped with a combustion engine with a power of 63 to 149 kW, at least parking sensors, navigation, hands-free, lane assistant, heated seats, and high safety standards as indicated by Euro NCAP ratings, offered at the lowest possible rental price. The results align with market trends in Germany, which focus on the sale of at least medium-sized vehicles. This suggests a limitation of small cars in car-sharing systems, which were ideologically supposed to be a key fleet in those kinds of services. The developed methodology supports both system operators in verifying whether their fleet meets user needs and urban policymakers in effectively managing policies towards car-sharing services, including fleet composition, pricing regulations, and vehicle equipment standards. This work represents a significant step towards enhancing the efficiency of car-sharing services in the context of smart cities, where personalization and optimizing transport are crucial for sustainable development.

Car-sharing services i.e. short-term car rentals, are ideologically driven systems aimed at modernizing contemporary transportation towards sustainable development and encouraging society to abandon individual motorization. Despite their noble goals, car-sharing systems face numerous operational challenges, both in terms of societal acceptance and management issues related to operators. Among the key problems are inadequately tailored vehicle fleets that do not meet user needs, and the operators' reluctance to implement changes and embrace open innovations, such as mobility accelerators. This paper introduces a novel approach to car-sharing services by integrating open innovation through the concept of an adaptive vehicle fleet. In this approach, users specify their vehicle and travel preferences through an application, and the system recommends vehicles that best meet their needs, measured by a percentage-based fleet satisfaction index (stars rate). Methodologically, the system is built on Conjoint Analysis and the multi-criteria decision support method ELECTRE III, ensuring a more personalized and efficient matching process. The proposed adaptive fleet concept represents a breakthrough in the car-sharing sector, emphasizing the role of open innovation in enhancing service personalization and operational flexibility. This approach is validated through a real-world case study, showcasing its potential for both car-sharing system operators and mobility accelerators. By fostering greater adaptability and innovation, the model significantly improves user satisfaction, supports wider adoption of car-sharing systems, and contributes to the sustainable development goals within the framework of smart cities.

Shared mobility is developing at a very fast pace around the world, becoming an alternative to classic forms of travel and, according to the public, providing innovative services. In recent years, these innovative services have also gained wide interest among scientists from a multicriteria point of view. However, among the topics and reviews in the literature, no review paper considering shared mobility in terms of innovation was identified. This article’s research objective was to indicate the perception of innovation in shared mobility in scientific works. The results indicate that innovations in shared mobility are a niche topic considered in few scientific works. What is more, in most cases, shared mobility services are perceived as innovative in themselves without detailed service analysis. Moreover, the issues of open innovation, which are closely related to the concept of accessible Mobility as a Service system and smart cities, are often overlooked. In addition, there was no work identified that fully referred to all areas of innovative service. The article supports researchers in the determination of further research directions in the field of shared mobility and fills the research gap in the field of knowledge about open innovation, especially in the context of the development of shared mobility services in smart cities.

Car-sharing systems, i.e., short-term car rental services, are solutions indicated as an alternative to individual motorization; they can be used in an increasing number of cities around the world. These services, along with their intensive development, are becoming more and more complex. Due to their complexity, they involve not only an increasing number of stakeholders or infrastructure elements, but also indicate numerous links with the functioning of cities, especially smart cities. To properly implement or improve the car-sharing system, both in terms of operational issues regarding the system’s functioning or changes in the vehicle fleet, it is important to be familiar with the elements that make up car-sharing, as well as the factors that affect it. This work aims to present the factors affecting car-sharing, as well as the transport model of car-sharing services. This work fills the research gap stemming from the lack of comprehensive studies and knowledge on car-sharing. A detailed analysis of the literature shows that there are six main groups of factors affecting car-sharing: economic and technical, transport, social, environmental, organizational, and other issues; among these factors, more than 150 quantitative and qualitative criteria can be distinguished. Furthermore, the work also showed factors that are a niche in the literature and can be the basis for further research on car-sharing. Detailed familiarity with these factors could translate into increased profitability and, above all, success in the functioning of on-the-market services. This article supports the implementation and improvement of car-sharing services. In addition, it supports scientists in the preparation of scientific papers and mathematical models in the field of car-sharing and the factors that affect it.

Currently, short-term car rental services (car-sharing) are a solution that is an alternative to individual motorization, which can be used in cities. With the level of sophistication of the relevant systems, there are more and more problems with their proper functioning. However, to understand the essence of some of the problems or properly introduce a new system to the market, it is important to understand how the systems work and the main relationships between the factors affecting car-sharing. This work aims to comprehensively present the most important aspects related to the functioning of car-sharing in light of the current research, as a form of compendium of knowledge about car-sharing. A review of the literature indicates that the leading areas of research in the field of car-sharing are seven topics related to the origin and history of services, the analysis of the functioning of the services market and criteria affecting the development of the relevant systems, the management of vehicle systems and location, issues related to the sustainable development of transport, IT systems, electromobility in car-sharing, and service optimization and modeling. A detailed analysis of the work carried out in this area allowed for the identification of 15 leading factors influencing car-sharing. This article supports the implementation and improvement of car-sharing services. In addition, it supports researchers during literature reviews and the search for a coherent list of the factors influencing car-sharing.

Modern cities are associated with efficient transportation, including modern transportation solutions that reflect the trend towards sustainable development. These solutions, for example, are shared mobility services, which have gained popularity in recent years. The systems present in the markets, as well as each transport service, aimed at meeting the transport needs of the society, are also associated with the occurrence of many problems. Many of the problems can turn into transport barriers and have a real impact on the quality of transport services and the life of society in the city. To check whether transport problems occurring in shared mobility may translate into transport exclusion, the author’s own research was proposed. The aim of the study was to analyze the public negative opinions of the shared mobility services and to determine the existence of their connection with the main areas of the phenomenon of transport exclusion. The Desk Research method was used for the study, due to which 1500 opinions and complaints regarding 60 bike-, car-, and scooter-sharing applications operating in six European countries were analyzed. As a result of the research, it was shown that in all types of shared mobility, there are barriers that users complain about. These barriers are connected to the main transport social exclusion aspects indicated in the Church’s method framework. The leading areas of grievance are the system infrastructure and operational aspects. The mobile applications used to run the systems turned out to be the least problematic. Based on the results obtained, recommendations for the elimination of transportation social barriers were developed. The work supports municipalities and operators who wish to reduce the problems associated with shared mobility systems in cities.

Due to the intensive development of urbanization and digitization, the number of smart cities in the world is growing. Along with their exposure, more and more challenges are facing the service providers of the various types of systems offered in their area. These types of services include shared mobility systems that, as an alternative to transport by own vehicle, are becoming one of the leading promoted forms of mobility. Because of the prioritization of shared mobility solutions, more and more operators appear on the smart city markets, which is associated with many challenges related to the increased competition among service providers. One of the challenges is the appropriate visibility of the brand and vehicles in urban transport systems. This aspect, despite its high applicability, constitutes a research gap among world studies. Aiming to fill this gap, this article was dedicated to the issues of perception of visual communication by operators of shared mobility services. As part of the research, an expert study was conducted among representatives of shared mobility services operating in Poland. The expert survey was conducted with the Computer-Assisted Web Interview (CAWI) technique. The results of the research show that visual communication is not used quite correctly by operators. Although operators use single visual communication practices, overall consistency is lacking, which would add value to the brand. This article supports operators looking to expand their shared mobility services. What is more, it is also a response to the research gap regarding visual communication and its perception from the point of view of smart cities.

ABSTRACT: Shared transport services, including short-term vehicle rentals (bike-, car-, moped-, scooter-sharing) and travel sharing systems (ride-sharing, ride-hailing), have become more and more popular forms of mobility in recent years. Their increasing availability has made them an alternative to individual transport in cities. Along with the development of the systems, a growing number of operators offering sharing services started to appear. Many of them ended their activities after the pilot period or closed the company shortly after launching the system. There are many reasons for this, from management to technical issues, but the aspects of open innovation, open data and transparency were often overlooked. This begs the question whether it is the openness of systems that is the recipe for the market success or failure of shared mobility services. The aim of this work was to evaluate the approaches to data openness and innovation in companies representing the shared mobility market. A research proposal was submitted to diagnose the approach to open innovations in the market of shared mobility services. An expert survey was carried out among representatives of shared mobility services operating in major Polish cities. The expert survey was conducted using the CAWI technique. Research results show that open innovation is a problematic aspect for operators. On the one hand, they are interested in it, but this interest does not translate into real practices. Among the entire shared transport sector, the micro-mobility service providers are the most committed to open innovation. Research indicates that in order to increase the dynamics of the development of open innovation in the shared transport industry, there is a need for education in the field of open innovation, especially in the era of the development of digitization of urban transport systems and the pursuit of sustainable transport.

ABSTRACT: The car-sharing market is changing at a dynamic pace. Along with changes and new user habits, car-sharing systems are required to make this market even more accessible and flexible. This solution is possible due to the joining of Mobility-as-a-Service (MaaS) systems and the sharing of data, as well as the implementation of open innovations. However, these are aspects that strongly interfere with the business models of car-sharing systems. Due to this fact, this article is dedicated to the subject of business models in car-sharing systems and the issues of using data sharing and implementing open innovations. This study aimed to analyze the current state of business models and to propose an individual business model of an open car-sharing system based on the concept of open innovation and data sharing. As part of the study, expert surveys were carried out. The results obtained indicate that the dynamics of business models and the development of innovation in car-sharing enterprises are being disrupted. Moreover, most of the current business models are not updated. They also do not consider the subject of open innovation and data sharing, despite operators considering this problem to be significant. The individual model of an open car-sharing system developed in this article was constructed in such a way as to support operators during the transformation of current business models into a modern open model.

ABSTRACT: The shared mobility services market is growing and changing very rapidly. Many novelties are introduced to the systems, ranging from improvements to the services already offered to services referred to as innovative. Since the following years are to bring significant development of mobility as a service (MaaS) systems, data sharing, and cooperation on the mobility market, the article is dedicated to check whether the current business models of the industry are ready for the open innovations implementations. The article aimed to analyze the business models of shared mobility systems along with their presentation in the form of CANVAS models and to investigate whether the models contain aspects of open innovation. Moreover, the article presents its own value-added open business model prepared for the whole shared mobility market. The paper also identifies a set of open innovations that can be implemented by all types of shared mobility operators. It proposed the basis that operators can use when developing their own open business models. The developed research is an original contribution to filling the research gap concerning the approach to open innovation by operators of all types of shared mobility services available on the market. The results show that car-sharing service providers are the biggest opponents of open innovation. On the other hand, the most ‘open’ systems are bike-sharing services. The conducted research may support operators in the process of transforming their businesses into more accessible for users. It also helps to develop the open innovation concept to create more sustainable shared mobility systems along the lines of collaborative economy assumptions.

Car-sharing services are developing at an ever-increasing pace. Taking into account the reduction of carbon dioxide emissions and pursuit of the sustainable development of transport, implementing electric cars in car-sharing fleets is being proposed. On the one hand, these types of vehicles are referred to as emission-free, but on the other hand, their environmental friendliness is questionable due to the emission of carbon dioxide during the production of energy to power them. Although many scientific papers are devoted to the issue of reducing emissions through car sharing, there is a research gap concerning the real production of carbon dioxide by car-sharing vehicles during car-sharing trips. To fill this research gap, the objective of the article was to analyze the actual level of carbon dioxide emissions from combustion and electric vehicles from car-sharing systems produced when renting rides. The test results showed that the electric car turned out to be significantly less emitting. The use of electric vehicles in car-sharing fleets can reduce carbon dioxide emissions from 14% to 65% compared to using cars with internal combustion engines. However, the key role during car-sharing trips is played by the driving style of the drivers, which has been omitted from the literature to date. This should be properly regulated by service providers and focus on the proper use of energy from electric vehicle batteries, especially at low temperatures. The article provides support for operators planning to modernize their fleet of vehicles and fills the research gap concerning car-sharing emissions.

ABSTRACT: The market for shared mobility services is growing very quickly. New types of vehicles have been introduced, and the offer of available services and functionalities has expanded, the purpose of which is to improve the quality of service. Despite all the improvements, it is still not possible to speak of achieving full availability of systems that meet the needs of users. This is due to the reluctant involvement of operators of shared mobility systems in joining Mobility as a Service platforms based on the idea of open innovation. The aim of the article is to analyze the factors influencing the limitations in the development of open innovations in the form of Mobility as a Service (MaaS) services. The authors focus on identifying the challenges and concerns faced by shared mobility service providers. The article supports the development of the concept of open innovation in shared mobility services. It also contains practical recommendations for the development of MaaS systems. The results of the developed research can be used by operators of shared mobility services, transport authorities, or IT service providers providing MaaS services to strengthen cooperation and integration using the language of mutual benefit.

ABSTRACT: The current difficult situation in the world caused by the spread of the COVID-19 virus has led to the development of problems in many branches of the economy. However, it has significantly affected transport, which on the one hand, is the bloodstream of the economy and, on the other hand, creates a threat for virus infection. Thus, in various countries, different mobility-related restrictions during pandemic policies around the world have been introduced. What is more, plans for initiatives after lockdown have also started to appear. Moreover, not have only cities introduced appropriate management policies, but companies have also started providing logistics services, especially those offering new mobility solutions. We found a literature and research gap indicating the recording or combination of the different types of business practices and innovations used worldwide in new mobility companies in the case of a pandemic situation. Therefore, this article is dedicated to the business innovations that appear in the new mobility industry during the COVID-19 pandemic in connection to post-pandemic transportation plans in Asia, Europe, and America. In this work, we conducted two-level research based on the desk research and expert research methodologies. From the business point of view, the results show that car-sharing systems (most organizational practices) and ride-sharing services (most safety practices) have most adapted their business models to pandemic changes. In turn, bike-sharing services have implemented the fewest business practices and innovations. From the urban transport systems point of view, the results show that European authorities have proposed the most plans and practice projects for new mobility after the pandemic compared to Asia and America. The obtained results indicate, however, that business practices do not coincide with the authorities’ plans for transport after the pandemic. Moreover, the results show a lack of complementarity between the developed practices and a reluctance to create open innovations in the new mobility industry. The article supports the management of new mobility systems in times of pandemic and in post-COVID reality.

In the era of upcoming European Union regulations limiting the registration of combustion cars from 2035, the development of various types of alternatives to balancing transport is on the agenda of modern cities. One of these types of services includes automated short-term car rental systems, i.e., car-sharing systems. In recent years, car-sharing services have been gaining more and more interest among operators and municipal authorities. Despite their intense activities, there are still people in society who have not used car-sharing services so far. A lot of research has been devoted to an attempt to answer their needs in the field of car-sharing, but there is a research gap in the field of detailed analyses of the fleet of cars that they would like to use. Noticing this niche, this article is dedicated to the topic of selecting vehicles for car-sharing systems from the point of view of current non-users and indicating the features that, in their opinion, are the most important parameters characterizing the given vehicles. The research was conducted for the Polish car-sharing market. The obtained results indicate that current non-users would be most interested in small, city B-class cars equipped with internal combustion or electric engines, equipped with a large luggage compartment, and meeting the highest safety standards. Interestingly, the issue of the charging time for electric vehicles was not considered crucial. The results showed that the expectations of non-user vehicles are in contradiction to the expectations of current system users. The article supports car-sharing operators who want to properly manage and modernize their fleet of vehicles to encourage the use of car-sharing among those who are currently unconvinced.

Car-sharing systems, i.e., short-term car rentals, are one of the solutions that can be an alternative to individual motorization in cities. However, these services must adapt well to customers’ needs to develop appropriately. Currently, there have been attempts in scientific research to make numerous optimizations of car-sharing systems, but little emphasis was placed on the type of car fleet used in the systems, which is particularly important at the stage of transformation of the automotive industry towards electric mobility. In response to this research gap, this article was dedicated to the selection of vehicles for car-sharing systems. The work focuses on users of Polish car-sharing systems who use the services of short-term vehicle rental occasionally, i.e., up to five times a year. The research made it possible to determine the types of vehicles (cars with electric, hybrid and internal combustion engines) that the users are interested in and to indicate the specific features that the cars should have. Interestingly, large family vehicles with hybrid engines turned out to be the leading ones. In turn, small city cars, so far dominant in car-sharing, turned out to be the worst choice from the point of view of occasional users. This showed that the current systems are not properly adapted to the needs of society. The results support car-sharing operators who want to upgrade their vehicle fleet accordingly to encourage the public to use car-sharing more often. It is also a guide to identifying a vehicle for fleet modernization towards hybrid and electric vehicles.

Car-sharing systems, i.e., automatic, short-time car rentals, are among the solutions of the new mobility concept, which in recent years has gained popularity around the world. With the growing interest in services in society, their demands for the services offered to them have also increased. Since cars play a key role in car-sharing services, the fleet of vehicles should be properly adapted to the needs of customers using the systems. Due to the literature gap related to the procedure of proper selection of vehicles for car sharing and the market need for car-sharing service operators, this work has been devoted to the selection of car models for car sharing from the perspective of users constantly using the systems (regular users). This paper considered the case of the Polish who are constantly using car-sharing service systems. Vehicle selection was classified as a multi-faceted, complex problem, which is why one of the ELECTRE III multi-criteria decision support methods was used for this study. This study focused on the classification of vehicles from the user’s perspective. Twelve modern and most popular car models in 2021 with internal combustion, electric and hybrid engines were considered. The results indicate that the best choice from the point of view of regular customers is large cars (representing vehicle classes C and D), with a large luggage compartment capacity, the highest possible ratio of engine power to vehicle weight, and the ratio of engine power to energy consumption. Importantly, small urban vehicles, which ideologically should be associated with car-sharing services due to occupying as little urban space as possible, were classified as the worst in the ranking. The results support car-sharing operators during the process of completing or upgrading their vehicle fleets.

Short-term, automated car rental services, i.e., car sharing, are a solution that has been improving in urban transportation systems over the past few years. Due to the intensive expansion of the systems, service providers face increasing challenges in their competitiveness. One of them is to meet the customer expectations for the fleet of vehicles offered in the system. Although this aspect is noted primarily in the literature review on fleet optimization and management, there is a gap in research on the appropriate selection of vehicle models. In response, the article aimed to identify the vehicles best suited for car-sharing systems from the customer’s point of view. The selection of suitable vehicles was treated as a multi-criteria decision-making issue; therefore, the study used ELECTRE III—one of the multi-criteria decision-making methods. The work focuses on researching the opinions of users who rarely use car-sharing services in Poland. The most popular car models in 2021, equipped with internal combustion, hybrid, and electric engines, were selected for the analysis. The results indicate that the best suited cars are relatively large, spacious, and equipped with electric drive and represent the D segment of vehicles in Europe. In addition, these vehicles are to be equipped with a powerful engine, a spacious boot, and a fast battery charging time. Interestingly, small city cars, so far associated with car sharing, ranked the worst in the classification method. In addition, factors such as the warranty period associated with the quality of the vehicles, or the number of car doors, are not very important to users. The results support car-sharing operators in the process of selecting or modernizing a fleet of vehicles.

Shared mobility systems are becoming quite popular around the world. This trend has led to the continuous development of vehicle fleet and use by a growing number of individual users. Due to this, the services of shared mobility have been analysed from the viewpoint of many different aspects. Safety and security issues are particularly important for both the user and the operator. This paper is dedicated to the concept of different issues of safety and security in shared mobility solutions such as bike-, car- and scooter-sharing, peer-to-peer sharing services and on-demand riding systems. The idea of shared mobility and case study, based on problems with safety and security aspects related to that kind of mobility is presented in the text. The aim of the work was to show the importance of safety and security aspects in the shared mobility solutions

Short-term car rental services, i.e., carsharing, is a solution that has been developing better and better in urban transport systems in recent years. Along with intensive expansion, service providers have to face an increasing number of challenges to compete with each other. One of them is meeting the expectations of customers about the fleet of vehicles offered in the system. While this aspect is noticed in the literature review mainly in terms of fleet optimization and management, there is a research gap regarding the appropriate selection of vehicle models. In response, the article was dedicated to identifying the vehicles that were best suited to carsharing systems from the point of view of frequent customers. The selection of appropriate vehicles was treated as a multi-criteria decision issue, therefore the study used one of the multi-criteria decision support methods—ELECTRE III. The work focuses on researching the opinions of users (experts) who often use carsharing services in Poland. The study included a list of the most popular vehicles in Europe in 2021, including classic, electric, and hybrid cars, and a list of 11 evaluation criteria. The research results indicate for frequent users the advantage of conventional drive vehicles over electric and hydrogen vehicles. Moreover, they indicate that the best vehicles are relatively large cars (European car segments C and D) with the greatest possible length, boot capacity, engine power, number of safety systems, and quality. On the other hand, the least important issues are the number of seats in the vehicle and the number of doors. Interestingly, the vehicles selected by frequent users questioned the concept of small city cars, which occupied a small public space on which carsharing was supposed to focus. The results obtained support the operators of carsharing services in making fleet decisions.

Short-term car rental services called “car-sharing” or “carsharing” are systems that in recent years have been an alternative form of transport by individual car in an increasing number of cities around the world. With the growing popularity of services, new decision-making problems have arisen among system operators. Among the challenges faced by operators, due to the constantly growing environmental requirements, is the fleet of vehicles for car-sharing systems-appropriate selection. Noticing this research gap, this article was dedicated to determining the criteria that are important when choosing a fleet of vehicles for car-sharing and to indicate the best suited to the needs of car-sharing vehicles. Own research was proposed, considering desk research, expert research and analyses using the multi-criteria decision support method (ELECTRE III). This research was carried out for the Polish market of car-sharing services. Studying the Polish market is appropriate due to the occurrence of significant difficulties with the fleet incorrectly adjusted to the needs of urban conditions. This study covers vehicles with conventional, electric, hybrid and hydrogen propulsion. The analyses allowed for the determination of the vehicles best suited to the needs of car-sharing. The results show the dominance of hydrogen-powered vehicles over conventional, hybrid and electric vehicles. What is more, it was determined that the most important criteria are the purchase price of the vehicle and energy/fuel consumption per 100 km. The obtained results are a guide to proceeding when making decisions regarding the implementation or modernization of the fleet in car-sharing systems. The results also support achieving more sustainable urban mobility in the zero-emission trend through hydrogen mobility.

The work was dedicated to the subject of innovative autonomous vehicles on the transport market. The paper presents basic information about autonomous cars: a nomenclature characteristic of autonomous vehicles, along with the terms “automatic”, “autonomous”, “self-drive” and “driverless”. The article also presents various types of autonomous cars based on the most popular classifications in the world. The purpose of the work is to present basic issues related to autonomous vehicles.

The article is focused on sustainable transport development solutions in cities, such as bike-sharing systems. We discuss the main principles of bike-sharing, its generations, types, and benefits to system users and entire urban transport systems. The aim of the article is to present a comparison of bikesharing systems found in Polish and Chinese cities. The authors also consider new market practices, which can be implemented when introducing or improving current bike-sharing systems.

The implementation of new mobility solutions based on electric vehicles such as electric cars, electric scooters, and electric bikes, in urban transport systems, may bring several advantages for society, from environmental and economic benefits to improved quality of life. Nevertheless, we witness a scarcity of education and promotion that supports electric mobility, which can lead to social barriers due to the lack of knowledge. Consequently, people may be discouraged from using new transport technologies. The article focuses on electric mobility issues and present the original concept of electric mobility education. The goal of the work is to identify appropriate educational methods, useful during teaching about electric mobility at different levels of education. The concept focuses on education from primary school to long-life learning. Presented pedagogical concept is based on the three main pillars of pedagogy as diagnosis, forecasting, and content developing. It was developed based on expert research and diagnosed challenges and education gaps during teaching about electric mobility. The concept includes many techniques of education, from the classic methods as lectures and working with books to new educational solutions as e-learning. The original concept of electric mobility education creates new opportunities to promote electric mobility and support the process of creating new services in the electric mobility market.

The article is dedicated to the concept of the walkable city as an alternative form of urban mobility. In the work, the authors present basic principles connected with the notion of walkability in the context of sustainable development and sustainable transport. The authors also discuss pro-pedestrian solutions implemented in the Polish cities of Łódź, Rybnik, Szczecin, Gdynia, Wrocław and Katowice, including examples of good practice regarding walkability and the “Walk Score” indicator. The article also introduces typical problems related to pedestrians’ movement around the city. The advantages of implementing the walkability concept and the factors related to making cities more “pedestrianfriendly” are mentioned as well. Overall, the aim of this work is to introduced the concept of walkability as an alternative form of smart mobility in the context of urban logistics.

The global spread of the COVID-19 virus has led to difficulties in many branches of the economy, including significant effects on the urban transport industry. Thus, countries around the world have introduced different mobility policies during the pandemic. Due to government restrictions and the changed behaviors of transport users, companies providing modern urban mobility solutions were forced to introduce new business practices to their services. These practices are also apparent in the context of the electric shared mobility industry. Although many aspects and problems of electric shared mobility have been addressed in scientific research, pandemic scenarios have not been taken into account. Noticing this research gap, we aimed to update a previously developed model of factors that influence the operation of electric shared mobility by incorporating aspects related to the COVID-19 pandemic and its impact on this industry. This article aims to identify the main factors influencing the electric shared mobility industry during the COVID-19 and post-lockdown periods, together with their operation areas and the involved stakeholders. The research was carried out on the basis of expert interviews, social network analysis (SNA), and the use of the R environment. The article also presents sustainable transport management recommendations for cities and transport service operators, which can be implemented after a lockdown caused by an epidemic. The results in this paper can be used to support transport modeling and the creation of new policies, business models, and sustainable development recommendations. The contents will also be helpful to researchers worldwide in preparing literature reviews for articles related to sustainable management in the COVID-19 pandemic reality.

Diversity management is a long-term process, which more and more attention to attach organizations in all industries, including in the area of TSL (Transport-Shipping-Logistics). The key is to notice and appreciate the differences between employees and understand that proper working conditions allow for optimal use of the potential of a diverse team. The article explains the concept of diversity and corporate social responsibility, and also presented the organization's approach from the TSL sector to diversity.

The article presented the analysis of progress CSR good practices areas in logistic companies. Authors considered areas of good practices, which were reported by DB Schenker and Raben Group to “Responsible Business in Poland. Good Practices” from 2010 to 2014. The authors also verified the occurrence of niche in logistic CSR areas, which could be used by the other companies that starts their CSR activities.

Due to the development of the shared economy, increasingly more shared mobility providers have launched services based on the use of electric vehicles. The increasing growth of electric shared mobility services has produced various types of problems that do not occur (or occur with a limited effect) under conventional shared mobility systems. This increase in electric shared mobility problems has led to many effects, including limitations of the system zones or going out of business. To avoid difficulties in the functioning of electric shared mobility systems, various scientific studies have been undertaken to model and optimize the operation of these systems. Modeling and optimization mainly relate to one category of the system—for example, only to bike sharing. However, to understand the system of electric shared mobility holistically, there is a need to define the criteria generally as stimulants or destimulants. Based on these assumptions, we conducted research on the identification of factors influencing the development of electric shared mobility services. We conducted our own expert research based on the Social Network Analysis method. The aim of this study was to determine the factors that influence the development or recession of services in the entire electric shared mobility market in reference to selected stakeholders. The obtained results indicate a non-standard approach to the modeling and optimization of electric shared mobility services. This study could be used as support for creating electric shared mobility models and could also be helpful for service providers or local mobility managers through the developed recommendations.

The article was presented a practical approach to the non-profit national transport of domestic animals. Authors tried to create a kind of tutorial which would facilitate decisions associated with the animal transport. The article contains advices related to the safety of pets and their caregivers during the transport. Authors also discussed aspects of the dangers and penalties waiting drivers that transport their animals in incorrect way. In addition was presented range of security forms used in domestic transport (transporters, cages, transport bags etc.) and practical advices connected with parameters that need to be considered during buying appropriate security form.

In the thesis there was presented one of alternative form of marketing – content marketing. The concept was related to examples available on market and analyzed on courier companies services. There were presented methods of using content marketing to B2C areaby selected foreign courier companies. It was also mentioned about form of using content marketing to B2B area. Then were shown benefits and risks of content marketing. Finally,the concept of content marketing was related also to Polish courier service companies.

The article was presented a practical approach to the non-profit transport of domestic animals in the territory of European Union. Authors tried to create a kind of tutorial which would facilitate decisions associated with the animal transport. The article was focused on various aspects from the type of document that should an animal get, through the detailed rules for the animal identification, to requirements and restrictions connected with transport imposed by some Member States of the European Union. The article aims to provide a comfortable transport for both the owner and the animal. It should presented how to make the transport in a legal way to avoid unpleasant consequences.