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The media has flocked to the Web en masse. While bean counters salivate at the business prospects, nervous editors ponder the impact on the newsroom A few short years ago, […]

Academia is smitten with the Web, but the effectiveness of many schoolhouse efforts is something that still needs studying From ambitious plans to wire the nation's schools to ground-breaking applications […]

Although many of the challenges in reaching the small business customer are marketing-related, there also are key network infrastructure hurdles that must be overcome. Today's small business customers are a […]

As ATM gear moves into the network, testing is moving from basic physical testing to tracking cells and the protocols riding in them. And carriers are getting more and more […]

Northern Telecom, one of the telephone industry's largest vendors but an eager newcomer to the cable TV market, recently hosted a group from the North Carolina chapter of the Society […]

Perhaps two of the biggest public network surprises of 1993 were the rapid emergence of integrated fiber/coaxial cable transmission solutions and asynchronous transfer mode (ATM) switching. Both technologies have been […]

Flip the lid on one of a new generation of super-powerful set-top boxes and what do you find? Just about everything If broadband network operators have their way, there will […]

In the shadows of Disney World, Time Warner Cable is building its own amusement park of the future. Only you won't have to leave your home--or even your couch--to get […]

Advances in computing, from ever more powerful microprocessors to user-friendly graphical interfaces and increasingly portable intelligent devices, are changing the face of T&M, enabling telcos to turn testing into a […]

Industry forums are working hard to blur the lines between various fast-packet technologies, causing frame relay, SMDS and ATM to melt together like an ice cream cone on a hot […]

The major service outages that rocked both coasts of the U.S. in 1991 are hardly typical of public network reliability, concludes a major report released last week. But carriers and […]

LECs cry 'All aboard!'--picking up customers and partners as the industry hurtles towards its digital future Remember the 'golden splice,' the central symbol of TRIP '92, last fall's kickoff of […]

Walking the Supercomm '93 trade show floor last month in Atlanta, it was hard to shake off the feeling that one had inadvertently wandered into a cable TV industry exhibition--such […]

A decade after divestiture, the seven Bell regional holding companies, as well as major Independents such as GTE and Rochester Telephone Co., all have different strategies for a future that […]

It is more than a year into the Bell regional holding companies' voyage to the center of the information services universe, and they have indeed accepted the challenge. Moving for […]

Supercomm returns to a familiar setting April 19-22. Atlanta's Georgia World Congress Center hosted the first Supercomm in 1988 and was the host again in 1990. Much has happened in […]

On the surface, it was oddly quiet on the fiber-in-the-loop front at SUPERCOMM '92. FITL vendors--who used the show mainly to fine-tune established products--contended it was merely the quite before […]

Fiber is coming to the curb, but it may be a while before the pulse of deployment beats loud and clear. Faint rumblings in the form of requests for proposals […]

What comes first, the network services or the network? It's a dilemma the local exchange industry faces now more than ever: Should a carrier build a network anticipating customer demand […]

If telecommunications carriers, regulators and users have one overriding goal for the public network in the coming decades, it would have to be the creation of what is so often […]

As a telecom industry insider or outsider, you probably know the famous Alexander Graham Bell story-which subsequently spawned the Bell System. But beyond that, what do you really know about […]

Video has always been voice telephony's flashier sister technology. It's a fact: POTS just cannot compare to full-motion, full-color video and stereo sound. That is why both telephone companies and […]

Ormand Wade, Ameritech vice chairman for public policy, remembers a meeting on the 27th floor of the Illinois Bell building in January 1982, only days after the AT&T breakup had […]

To make available, so far as possible, to all the people of the United States, a rapid, efficient, nationwide and worldwide wire and radio communication service with adequate facilities and […]

There is a simple yet stunningly powerful concept that lies at the center of the World Wide Web: No site is an island; everything is interconnected. But as Internet-based electronic […]

Going national with Time Warner.... A vast, sparsely populated home territory is usually cited as a problem for U S West. But its data unit, the newly renamed !nterprise Networking […]

Advancements in regulations and technology collide as telcos deploy new fiber/coax architectures for video dial tone. Carriers say the systems let them compete; critics say they are hoarding channels and […]

Can new developments help this high-speed data service overcome a slow start and mixed reputation to become a broadband star? So far, switched multimegabit data service (SMDS) has had a […]

Clear Communications, which has concentrated on performance monitoring products for private networks, is now bringing that expertise to the local exchange carrier market to help LECs compete on service quality […]

After a slow start, local exchange carriers have begun to assemble an impressive array of broadband data offerings. LECs say they can do data. Now it's put-up-or-shut-up time Thanks to […]

What's new in fiber in the loop? Contracts, that's what. Several local exchange carriers have signed long-awaited deals this year that will start them down the fiber path. The volume […]

Pacific Bell has launched a $100-million upgrade of its Los Angeles area network that will convert analog switches to digital and bring a wide array of new voice and data […]

GTE's pioneering fiber and coax test bed in Cerritos, Calif., has reached middle age. And quite a respectable middle age at that. A quick overview, courtesy of the company's annual […]

Byline: RICHARD KARPINSKI With Twitter firmly established as the 'conversation place to be,'' marketers are beginning to look for where they fit in. And that means tools. For the uninitiated, [...]

Byline: RICHARD KARPINSKI The face of marketing collateral is changing, but savvy b-to-b marketers need to focus on the basics of getting their customers-not to mention their sales teams-the content [...]

Nynex turned words into action last week, announcing a frame relay customer trial with Digital Equipment Corp. along with a technical trial of wide area frame relay interconnection with WilTel. […]

In separate trial announcements last week, Southwestern Bell and Pacific Bell pledged to take a long, hard look at frame relay as a data transport option to be offered alongside […]

Byline: Richard Karpinski What if you could access a large pool of potential customers that were already aware of your company and its products, open to being educated and agreeable [...]

Byline: RICHARD KARPINSKI As a commercial lighting and electrical components company, Hager Electro, Obernai, France has a typically complicated b-to-b sales model, encompassing electricians, distributors and builders themselves. Few industries [...]

Byline: Richard Karpinski An effective lead-nurturing campaign starts with bringing leads into the funnel, no matter what the source-webinars, search marketing, banner ads, offline or events. The key is to [...]

Byline: RICHARD KARPINSKI In little more than a week, the first phones running Google's Android mobile operating software will hit the streets, courtesy of carrier partner T-Mobile. The release of [...]

Byline: RICHARD KARPINSKI Most marketers understand such Web-based ad-targeting technologies as cookies, browsing history and contextual ads. But network-based targeting is something altogether new. This kind of targeting, which is [...]

Byline: RICHARD KARPINSKI Few technologies have simultaneously been as popular and as confusing as RSS, the simple yet-still-far-from-mainstream platform for syndicating blog and other Web site content. It's hard to [...]

Byline: RICHARD KARPINSKI Blogs, RSS, podcasting, social networks. As the Web has evolved, the time it has taken new technologies-even grass-roots, beneath-the-radar developments-to move from concept to mainstream has become [...]

Telcos park fiber at the curb The push to drive fiber to the home has stalled, at least for the time being, at the curb. But this fall-back position is […]

Back to business For distributors of customer premises equipment today, there's good news and bad news. The bad news is that the PBX and key system markets are as flat […]

US Sprint said last week it will streamline its National Markets Organization, cutting administrative positions while adding sales staff. The moves come in the wake of poor first quarter financial […]

More regional holding companies are looking at 0-operator transfer service as a potential revenue source. Southwestern Bell earlier this month became the third RHC to receive FCC approval to begin […]