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1. Calculating Success.

2. The Knowledge Race.

3. Point your career in the right direction: seven ways to move forward on the path from being a marketing executive to become the chief marketer

5. Look outside or seek within? When hiring, it's not always clear whether you should cast a wide net or go with who you know

6. Marketing accelerates customer engagement in its drive for loyalty: a focus on customer engagement and loyalty fuels marketing initiatives at BMW, James Hardie, and Hallmark Business Connections

7. Brooklyn nets reboot a storied basketball brand

8. Content marketer or media mogul? Three approaches to taking content marketing to the next level

9. The ratings dame: code misclassifications can cause workers' comp premiums to soar

10. Crime that doesn't pay: a disturbing increase in wage theft cases is cause for reflection--and action--among employers

11. New dimensions in customer analytics: marketers at Expedia's Egencia, FreshDirect, and MasterCard explain what it takes to adopt today's more customer-centric analytics

12. The data-protection paradox: the heated data security and privacy debate is rich with contradictions, controversy, and complexity--and major challenges for marketers

13. Fickle about loyalty: customers' capricious purchase behaviors and ever-increasing expectations--and marketers reactions to both--have altered the thinking on loyalty in three significant areas

14. So you want to be a consultant: in a small consulting company, there are no sick days, it's lonely, and you've got to do it all

15. Videoconferencing Gets the Call.

16. Training Earns Its Keep.

17. Lessons from retail: to thrive in this sector, HR professionals need to look at the big business picture

18. Manufacturing's great salary divide: skilled workers' wages could grow as manufacturing returns to the United States

19. Make it easier to say goodbye: know your target audience when offering early retirement packages

20. Retool your public-private partnerships: with private and government funds, employers are creating model training partnerships to bridge the nation's skills gaps

21. Criminal Background: Consider the risks - and rewards - of hiring ex-offenders

22. Taking care of business abroad: extended business travel can be costly if you don't monitor who's going where--and for how long

23. Change within: align your HR team's goals with corporate strategy. Here's how

24. The global talent mismatch: get ready for a worldwide skills deficit. Talent shortages could stall nearly every business

25. Mobility officers on the move: relocation specialists are moving from the transactional to the strategic

26. All for incentives, incentives for all: nationwide, a greater share of all employees' total rewards will come from pay for performance

27. Ways to phase retirement: reducing hours for employees nearing separation can be good for them--and for business

28. Measure the true value of your services: three ways to measure human resource costs--and what to do with the numbers

29. The business of relocation: not good: the recession and real estate bust radically transformed relocation services--and relocation specialists' jobs

30. Who's next?

32. Become a master of expertise and credibility: weigh the value of the most common graduate degrees that HR professionals obtain

33. How to conduct an ethics audit: an ethics audit can reveal gaps in your ethics policies and practices

34. Reshaping customer service

35. Privacy matters: safeguarding employees' privacy requires an effective policy, sound practices and ongoing communication

36. Hungry to amplify emotional brand connections

37. At nutrisystem healthy marketing is an ongoing endeavor

39. Tuning in to NPR's audience behavior

40. The CMO who thinks less marketing is better

41. To follow the leader: just what drives GRC excellence is not always what we think it is. Making your GRC program part of a more centralized strategy is a good start, but far more goes into a GRC success formula than meets the eye

42. Joining forces

43. Monitoring matters: at Siemens Financial Services, a continuous monitoring approach is administering a dose of preventative medicine as it helps to remedy potential trouble spots before any erroneous transaction becomes live

44. Reaching out

46. The rebirth of labor relations: a convergence of forces will make labor relations expertise--and HR professionals who have it--more valuable

47. Slots of risk: case study: why Harrah's risk-auditing practices can no longer stay in Vegas--and what Wall Street can learn from a risk-averse gamer

50. The human element

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