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With the increase in the business scale and number of domains in online advertising, multi-domain ad recommendation has become a mainstream solution in the industry. The core of multi-domain recommendation is effectively modeling the commonalities and distinctions among domains. Existing works are dedicated to designing model architectures for implicit multi-domain modeling while overlooking an in-depth investigation from a more fundamental perspective of feature distributions. This paper focuses on features with significant differences across various domains in both distributions and effects on model predictions. We refer to these features as domain-sensitive features, which serve as carriers of domain distinctions and are crucial for multi-domain modeling. Experiments demonstrate that existing multi-domain modeling methods may neglect domain-sensitive features, indicating insufficient learning of domain distinctions. To avoid this neglect, we propose a domain-sensitive feature attribution method to identify features that best reflect domain distinctions from the feature set. Further, we design a memory architecture that extracts domain-specific information from domain-sensitive features for the model to retrieve and integrate, thereby enhancing the awareness of domain distinctions. Extensive offline and online experiments demonstrate the superiority of our method in capturing domain distinctions and improving multi-domain recommendation performance.

Accurately predicting the probabilities of user feedback, such as clicks and conversions, is critical for advertisement ranking and bidding. However, there often exist unwanted mismatches between predicted probabilities and true likelihoods due to the rapid shift of data distributions and intrinsic model biases. Calibration aims to address this issue by post-processing model predictions, and field-aware calibration can adjust model output on different feature field values to satisfy fine-grained advertising demands. Unfortunately, the observed samples corresponding to certain field values can be seriously limited to make confident calibrations, which may yield bias amplification and online disturbance. In this paper, we propose a confidence-aware multi-field calibration method, which adaptively adjusts the calibration intensity based on confidence levels derived from sample statistics. It also utilizes multiple fields for joint model calibration according to their importance to mitigate the impact of data sparsity on a single field. Extensive offline and online experiments show the superiority of our method in boosting advertising performance and reducing prediction deviations.

Conversion rate prediction is critical to many online applications such as digital display advertising. To capture dynamic data distribution, industrial systems often require retraining models on recent data daily or weekly. However, the delay of conversion behavior usually leads to incorrect labeling, which is called delayed feedback problem. Existing work may fail to introduce the correct information about false negative samples due to data sparsity and dynamic data distribution. To directly introduce the correct feedback label information, we propose an Unbiased delayed feedback Label Correction framework (ULC), which uses an auxiliary model to correct labels for observed negative feedback samples. Firstly, we theoretically prove that the label-corrected loss is an unbiased estimate of the oracle loss using true labels. Then, as there are no ready training data for label correction, counterfactual labeling is used to construct artificial training data. Furthermore, since counterfactual labeling utilizes only partial training data, we design an embedding-based alternative training method to enhance performance. Comparative experiments on both public and private datasets and detailed analyses show that our proposed approach effectively alleviates the delayed feedback problem and consistently outperforms the previous state-of-the-art methods., Comment: accepted by KDD 2023

Accurate customer lifetime value (LTV) prediction can help service providers optimize their marketing policies in customer-centric applications. However, the heavy sparsity of consumption events and the interference of data variance and noise obstruct LTV estimation. Many existing LTV prediction methods directly train a single-view LTV predictor on consumption samples, which may yield inaccurate and even biased knowledge extraction. In this paper, we propose a contrastive multi-view framework for LTV prediction, which is a plug-and-play solution compatible with various backbone models. It synthesizes multiple heterogeneous LTV regressors with complementary knowledge to improve model robustness and captures sample relatedness via contrastive learning to mitigate the dependency on data abundance. Concretely, we use a decomposed scheme that converts the LTV prediction problem into a combination of estimating consumption probability and payment amount. To alleviate the impact of noisy data on model learning, we propose a multi-view framework that jointly optimizes multiple types of regressors with diverse characteristics and advantages to encode and fuse comprehensive knowledge. To fully exploit the potential of limited training samples, we propose a hybrid contrastive learning method to help capture the relatedness between samples in both classification and regression tasks. We conduct extensive experiments on a real-world game LTV prediction dataset and the results validate the effectiveness of our method. We have deployed our solution online in Huawei's mobile game center and achieved 32.26% of total payment amount gains.